Like most large enterprises, IBM’s success relies heavily on teams spread all around the globe. More important, their success relies on the ability of these distributed to effectively collaborate as well as they would in person. They still demand highly productive remote design meetings, as well as workshops and sessions focused on Design Thinking.
Perhaps no one knows this better than Jordan Shade and Eric Morrow, design coaches and facilitators at IBM. Eric, who is also a certified LUMA instructor, and Jordan help teams around the world implement best practices to facilitate engaging and productive remote design sessions, and they recently shared their secrets with us.