This document provides 5 tips for exceeding client expectations on design and development projects: 1) Ask clients questions to fully understand their needs; 2) Identify the problem before jumping to solutions; 3) Meet all deadlines to maintain your reputation; 4) Reply promptly to client communications; 5) Focus on simple, important aspects and get clear on what the client wants. Following these tips can help solve problems and exceed client expectations.

1. Don’t just
design,
solve
a
problem!
Kay patel
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2. 66% of clients fail
to remember
when was the
last time a
design agency
exceeded their
expectations.
Kay patel
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3. 5 Tips
to Exceed
Expectations
on Your
Development
and Design
Projects
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4. Ask as many questions you
can.
Your clients may not always know what you
need to complete a design project
successfully. They can miss out on
important details. But as a designer, it’s your
job to ask them relevant questions.
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5. identify the problem and
solve it
Don’t try to jump to the solution before they
even understand the problem. If you find
solutions to various problems you will not
only solve the problem but automatically
exceed clients' expectations.
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6. beat the deadlines
Deadlines matter, they really do! If you’ve
committed to complete a design project
within a certain time, make sure that it’s
done within that very date. Missing
deadlines simply affect your brand image
and mess up your relationship with the
clients.
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7. Don’t take a lot of time to
reply
A smart way to impress your clients is by
keeping them at the top of your priority list.
That means staying open to prompt
communication and replying to their emails,
texts, voice mails at the earliest
Kay patel
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8. Stay simplistic and enjoy the
journey
Focus on the simple aspects of the
designing process. Don’t try to focus on
everything in one go. Instead, think of the
aspects that really matter for your business
and create a design that focuses on these
very aspects. Get clarity over what the client
really wants and align the designing process
accordingly.
Kay patel
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9. focus on feedbacks
Try to get an over the shoulder view of what
your client sees and thinks while giving
feedback
Tools like W3Dart makes the exchange of
ideas and information between clients,
designers and project managers an absolute
delight.
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10. FOund this
Interesting?
Read the full article on
w3dart.com/blog
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