3. Example Live ClientsOur Mission is to
“Connect the World for Good”
Founded in 2012 by directors of InControl
True End to End Capability through
Hardware, Software, Process and People
Design, Development and Integration
“The quality of the work they have carried out
for us is reflected in the low call out ratios,
minimal warranty costs and satisfied end users
on each of the projects for which they provided
assistance”
3
14. 14
VALUE
New Ways to Capture Value
Optimize
Performance
Improve Risk
Management
Reduce
Product and
Service
Costs
New
Revenue
Streams
Operational
Differentiate
Offering
Quickly deliver
compelling,
differentiated
offerings that
meet or
anticipate
customer
demands
Elevate
Customer
Relationship
Make offerings
smarter, easier to
update, and more
personalized to
elevate customer
experience
Strategic
Combine real-
time data from
assets,
enterprise
systems, and
people to
increase
operational
efficiency
Improve ability to
proactively
identify and
mitigate financial,
safety,
environmental
and regulatory
compliance risk
Implement
proactive service,
limit warranty
costs and risks,
and optimize
service and
product
development
processes
Realize new
value-add
opportunities and
revenue streams
Predictive-
Based
Outcomes
Use predictive
analytics of big
data to launch
business
processes
preemptively
New
Business
Models
Maximize
revenue
opportunities and
value capture
from new
services or
business models
Disruptive
18. Client OEM Example
Information
Services
Benchmarking,
Analytics, Training
Needs
Demand or Impact
Management
Equipment
Services
Breakdown and
Scheduled
Maintenance
Preventative
Maintenance
Air as a Service
Products Compressor Connected Pump
Pre-Digital
Product Line
Digital Product-
Line
New Market
Client OEM Example
Client is moving model from scheduled
maintenance to using predictive
analytics to manage preventative
maintenance. Next step operator
training and moving to connected
demand management with energy
suppliers
19. Auto Example
Information
Services
Share Location
Data and Traffic
Conditions
Equipment
Services
Breakdown and
Scheduled
Maintenance
Preventative
Maintenance
Car as a Service
Products Car Connected Car
Pre-Digital
Product Line
Digital Product-
Line
New Market
Auto Example
Daimler experimenting with Car2Go.
Uber in Taxi market, Waze, Mercedes
and BMW with connected services
20. 20
Service: Diebold Reduces Downtime by 15%
Diebold is a $2.9B provider of integrated
self-service delivery and security systems,
including ATMs
Deployment results:
• Average problem resolution time reduced from
3 hours to minutes
• 17% of total issues resolved remotely without
a field service visit
• Overall Opteva ATM downtime reduced
by 15%
“With OpteView, I can achieve world-class ATM availability by
making the most out of a close relationship with a trusted vendor
– Diebold .”
– Chad Lynch
Services Manager, America First Credit Union
21. 21
Analyze: Elekta Delivers Preventative Maintenance
Elekta is a $750 million company with
approximately 3,500 employees worldwide.
The company develops sophisticated,
state-of-the-art tools and treatment
planning systems for radiation therapy,
radiosurgery and brachytherapy.
Deployment results:
• >20% of service requests resolved remotely
without the need for an onsite visit
• Increased system uptime and patient
throughput
• Improved product design through machine
reliability data analysis
“By harvesting machine data and using predictive analytics on the
usage patterns and life-cycle of the systems, we can pre-position
spares closer to machines where we know that a part is coming to
the end of its duty cycle. This predictive support model truly
maximizes the availability of the systems, providing an enhanced
service experience for the customer and enabling them to deliver
improved patient care .”
– Martin Gilday
VP of Service, Elekta
22. 22
Integrate: GE Power & Water Optimizes 7 Processes
GE Power & Water is a world leader in
power generation and water technologies
for utilities, independent power producers
and industrial applications.
1. Commissioning - Sales Efficiency
2. Contractual SLAs – Higher profitability
3. Training – Employee productivity
4. Remote Monitor, Diagnostics and Service –
Fewer truck rolls, less downtime
5. Field Service – higher first time fix rate,
faster time to repair
6. Spare Parts – Optimized inventory levels
7. Upgrades and Repair – predictive maintenance
“We are using machine data to build algorithms to predict issues
or changes. Often we see ‘this is different from the majority of
engines’ and that will help us develop an appropriate procedure.”
– Audi Lucas
GE Power & Water
23. 23
Innovate: Joy Global Transforms Business Model
Joy Mining is a worldwide leader in high-
productivity mining solutions that manufactures
and markets original equipment and aftermarket
parts and services for the mining industries.
Deployment results:
• Anticipate equipment failures & efficiently
respond to problems reducing equipment
downtime
• Optimize mining processes with new analytics
to reduce the cost of resources & increase
production
• Manage the overall mining operation on behalf
of the mine owner. Transition from pay per
product to pay per tonnage of earth mined
“The future gains in productivity will come from system
improvements, not just the product itself. This requires smart
connected product systems that can monitor and optimize the full
system performance.”
– Ted Doheny
CEO, Joy Global
24. 24
Innovate: All Traffic Captures New Revenue Streams
All Traffic Solutions is the leading
manufacturer of signs used by police
departments and local governments to help
understand and manage traffic.
Results:
• Delivered an innovative solution for law
enforcement professionals called the
TraffiCloud
• Faster time to market
• Rapid development of mobile UI
• Advanced data mining that All Traffic can now
offer its customers
“ThingWorx’s rapid application development environment and
scalable platform allows us to extend our solution and deliver new
services to our customers in ways that were previously
impossible.”
– Scott Johnson
CEO, All Traffic Solutions