Diem Legal is a leading UK Process Serving Company and Expert Tracing Agent.

1. SER VE | TR A CE | SU PPOR T

2. Diem LegalLtd (formerly known as Wax Jacket) was originally founded in 2014. We have since grown to
become a major server of all types of court and legal documents throughout the UK.
The business was originally built on a framework of efficiency, trust, and integrity. It continues to
demonstrate the same values today.
We understand the importance of providing a discreet, professional, efficient, reliable and sympathetic
service.
ABOUT US

3. Zarvin Joined the business in early 2016
and has been instrumental in acquiring
new business and improving
operational processes.
zarvin@diemlegal.co.uk
ZarvinWildey
Managing Director
The founder of the original business,
Charlotte has many years of valuable
experience in investigations and
process serving.
charlotte@diemlegal.co.uk
CharlotteBeard
Field Operations Director
Kerry has extensive experience in the
legal sector and pays incredible
attention to detail. She is responsible
for the smooth running of operations.
kerry@diemlegal.co.uk
KerryBaker
Operations Manager
Tasked with boosting the profile of
Diem Legal and ensuring we are found
when someone needs our services.
lewis@diemlegal.co.uk
LewisMurawski
Marketing & Business
Development
management team atDiem Legal

4. Process Serving
We have an expert team of process
servers strategically positioned
throughout the United Kingdom to serve
notification of impending legal processes
to individuals and companies.
Tracing
Utilising a range of cutting edge
technology and old fashioned
investigation skills we locate 96%
of people we are asked to trace.
No trace / no fee.
DocumentCollection
Documents collected anywhere
within mainland UK by our smart,
discreet and efficient document
collection agents. Expressservice
available.
AssetRecovery
We can assist with the recovery of
all types of vehicle and property in
a prompt and effective manner.
Repossession
Diem Legal serve the relevant repossession
documentation and can also arrange
locksmiths, house clearance, thorough
property assessments and more.
Field Services
Our team of seasoned field agents provide
a range of services, such as insurance
verification photography, mortgage
arrears visits, Re-connect visits and more.
OUR SERVICES

5. Call / website contact
request receivedand
local agent appointed
Enquiry
Papers confirmed at HQ
and dispatched to field
agent
Confirmation
Process server makes
first attempt of service
within 24 hours, using
locally sourced
intelligence to call at the
best time
Service
After service, HQ is notified
and the client is sent a text
/ or email within 5 minutes
Notification
A statement of service is
produced and sent to
the client within 48
hours
Statement
A call is made to confirm
client’s experience and
case closed
FollowUp
The Process of Serving

6. #2
inthe UK
forProcessServers
onfreeindex.co.uk
1st
Page of
GoogleSearch
96%
Trace
Success
98%
Firstattempt
AtService
Within24hours
50%
Est Increase
inTurnover
Our Clients &Performance
We work with a diverse range of clients all over the world.
Individuals, solicitors, law firms, charities, financial institutions,corporate companies and more.

7. ü Statutory Demands.
ü Bankruptcy Petitions.
ü Winding-Up Petitions.
ü County Court and High Court
Claim Forms
ü Divorce Petitions
ü Family proceedings
ü Non-molestation Orders
ü Prohibited Steps Orders
DocumentsWe Serve
ü Occupation Orders
ü Writs, Citations and Summons
ü Injunction Orders
ü Break Notices
ü Section 21 Notices
ü Affidavits and Witness Statements
ü Pre-Sue Reports
ü N79a Suspended Committal
Order
Asample of thedocumentsserved by uson adaily basis

8. Our Clients

9. Shola
South Croydon
what our clients say
I was very happy with the excellent service Diem Legal provided me.
They delivered my papers promptly within 4hrs instead of 24hrs. They are very reliable and I will
recommend them.
DougHALL
HemelHempstead
Worked with Diem Legal for the last 2 - 3 months and have found them easy to work with,
efficient, reliable and quick to settle my invoices.
Jamie
Stafford
Brilliant service which is fast friendly and efficient, easy to use and like to get the job done.
Highly recommended.
“
“
“

10. Extra investment is planned for government approved secure email servers.
This will mean we are able to receive and send documentation direct from the
courts, further reducing the lifecycle of cases.
We are monitoring drone laws and alternative means of surveillance and process
serving closely. If the law permits, we will invest in the relevant technology to ensure
we utilise every competitive advantage at our disposal.
Social media process serving is likely to become more prominent.
We are strategically positioned to provide this service. Our developers are working
on a log in system for our clients to be able to log in to their own cases and check
realtime updates.
Preparingfor
thefuture With plannedgrowth we willcontinueto investinto key areas
of ourbusiness, such as technology,staff andmarketing…

11. CHARITIES
Weare always keento putsomething
back into thecommunity, and continue
to supportvarious charities