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Chapter 17
Technological    Development’s                And
 International Marketing




                International Marketing
               Chapter-17 Technological
            Development’s And International
                       Marketing
Objectives
 What is the role of technology in
 globalization
 What is E-marketing
 What are the components of supply
 chain
 How to target individual customer,
 beyond segmentation
                 International Marketing
                Chapter-17 Technological
             Development’s And International
                        Marketing
Introduction
 Technology is a powerful driving force
 of globalization.
 Several barriers to globalization have
 been removed or significantly reduced
 by technological advances.


                International Marketing
               Chapter-17 Technological
            Development’s And International
                       Marketing
The Death Of Distance:
  Technology And Competitiveness
Technology has in fact been a very important
compelling      and        facilitating      factor of
globalization.
The technology revolution has immensely
facilitated globalization.
The pace of globalization has been
accelerated by several enabling technologies.
The IT revolution has made an enormous
contribution to the emergence of the global
                     International Marketing
village.            Chapter-17 Technological
                  Development’s And International
                           Marketing
Who Really Benefit From The IT
And Communication Revolution ?
 Financial dealers
 Multinational corporations
 NGOs on-line can campaign around the
 world
 Skilled labor
 Unskilled labor
               International Marketing
              Chapter-17 Technological
           Development’s And International
                      Marketing
Technology And Competitive
Advantage
 Technology is one of the eight factors
 considered by the World Economic
 Forum     to   evaluate     the global
 competitiveness of nations.
 Innovation is a very important factor
 that provides competitive advantage
 and consequently, determines success.
                International Marketing
               Chapter-17 Technological
            Development’s And International
                       Marketing
E-Marketing
 The internet and the world wide web
 have     revolutionized                the speed,
 dimensions and volume of information
 search and dissemination and global
 business.
 E-business describes the use of
 electronic means and platforms to
 conduct a company business.
                International Marketing
                  Chapter-17 Technological
               Development’s And International
                         Marketing
The advent of the internet has greatly
increased the ability of companies to
conduct their business faster, more
accurately, over a wider range of time
and space, at reduced cost, and with
the ability to customize and personalize
customer offering.
                International Marketing
               Chapter-17 Technological
            Development’s And International
                       Marketing
Benefits Of Internet To
Business
1.   Global reach
2.   Enhanced value proposition
3.   Improved operational efficiency
4.   Streamlined supply chains
5.   Better connectivity
6.   Making everything faster
7.   Death of distance Marketing
                  International
                   Chapter-17 Technological
                Development’s And International
                          Marketing
Components Of The Global
Electronic Supply Chain
 The supply chain identifies the complete
 process of providing goods and services
 to the final user.
 It includes all parties and logistics
 operations from supplier to customer
 within a single system.
 The scope of the supply chain includes
 procurement, Chapter-17 Technological
                               production
                   International Marketing
                                               and
 distribution operations.
               Development’s And International
                          Marketing
The supply chain extends across
organizational boundaries.
It is coordinated through an information
system accessible to all members.
The primary objective of the supply chain
is service to customers. This must be
balanced against costs and assets.
Objectives of individual supply chain
members are achieved through the
performance ofInternational Marketingas a whole.
                the chain
                 Chapter-17 Technological
              Development’s And International
                        Marketing
The Important Components Of
This Value Chain
 Context suppliers
 Sales agents
 Purchase agents
 Market makers
 Payment and logistic specialists

                 International Marketing
                Chapter-17 Technological
             Development’s And International
                        Marketing
Targeting The Individual
Customer: Beyond Segmentation
 The last half a century or so has witnessed
 the steady progression from mass
 marketing to segmented marketing to
 niche marketing to the individualized
 marketing.
 Individualized       marketing  has    been
 strengthened by the development of
 customer relationship marketing (CRM).
 Database marketing is an essential
 ingredient of CRM. Marketing
                 International
                 Chapter-17 Technological
              Development’s And International
                        Marketing
Summary
Technological revolutions in the spheres of
transport and communication has reduced the
drawbacks of natural barriers like distance and
cost.
The main objective of supply chain is to
deliver products to market with variety,
responsiveness, timeliness and efficiency.
Internet has opened up new facilities for
creating a relationship with global customers,
potential customers, suppliers and channel
                    International Marketing
members.           Chapter-17 Technological
                Development’s And International
                         Marketing

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Technological Development's and International Marketing

  • 1. Chapter 17 Technological Development’s And International Marketing International Marketing Chapter-17 Technological Development’s And International Marketing
  • 2. Objectives What is the role of technology in globalization What is E-marketing What are the components of supply chain How to target individual customer, beyond segmentation International Marketing Chapter-17 Technological Development’s And International Marketing
  • 3. Introduction Technology is a powerful driving force of globalization. Several barriers to globalization have been removed or significantly reduced by technological advances. International Marketing Chapter-17 Technological Development’s And International Marketing
  • 4. The Death Of Distance: Technology And Competitiveness Technology has in fact been a very important compelling and facilitating factor of globalization. The technology revolution has immensely facilitated globalization. The pace of globalization has been accelerated by several enabling technologies. The IT revolution has made an enormous contribution to the emergence of the global International Marketing village. Chapter-17 Technological Development’s And International Marketing
  • 5. Who Really Benefit From The IT And Communication Revolution ? Financial dealers Multinational corporations NGOs on-line can campaign around the world Skilled labor Unskilled labor International Marketing Chapter-17 Technological Development’s And International Marketing
  • 6. Technology And Competitive Advantage Technology is one of the eight factors considered by the World Economic Forum to evaluate the global competitiveness of nations. Innovation is a very important factor that provides competitive advantage and consequently, determines success. International Marketing Chapter-17 Technological Development’s And International Marketing
  • 7. E-Marketing The internet and the world wide web have revolutionized the speed, dimensions and volume of information search and dissemination and global business. E-business describes the use of electronic means and platforms to conduct a company business. International Marketing Chapter-17 Technological Development’s And International Marketing
  • 8. The advent of the internet has greatly increased the ability of companies to conduct their business faster, more accurately, over a wider range of time and space, at reduced cost, and with the ability to customize and personalize customer offering. International Marketing Chapter-17 Technological Development’s And International Marketing
  • 9. Benefits Of Internet To Business 1. Global reach 2. Enhanced value proposition 3. Improved operational efficiency 4. Streamlined supply chains 5. Better connectivity 6. Making everything faster 7. Death of distance Marketing International Chapter-17 Technological Development’s And International Marketing
  • 10. Components Of The Global Electronic Supply Chain The supply chain identifies the complete process of providing goods and services to the final user. It includes all parties and logistics operations from supplier to customer within a single system. The scope of the supply chain includes procurement, Chapter-17 Technological production International Marketing and distribution operations. Development’s And International Marketing
  • 11. The supply chain extends across organizational boundaries. It is coordinated through an information system accessible to all members. The primary objective of the supply chain is service to customers. This must be balanced against costs and assets. Objectives of individual supply chain members are achieved through the performance ofInternational Marketingas a whole. the chain Chapter-17 Technological Development’s And International Marketing
  • 12. The Important Components Of This Value Chain Context suppliers Sales agents Purchase agents Market makers Payment and logistic specialists International Marketing Chapter-17 Technological Development’s And International Marketing
  • 13. Targeting The Individual Customer: Beyond Segmentation The last half a century or so has witnessed the steady progression from mass marketing to segmented marketing to niche marketing to the individualized marketing. Individualized marketing has been strengthened by the development of customer relationship marketing (CRM). Database marketing is an essential ingredient of CRM. Marketing International Chapter-17 Technological Development’s And International Marketing
  • 14. Summary Technological revolutions in the spheres of transport and communication has reduced the drawbacks of natural barriers like distance and cost. The main objective of supply chain is to deliver products to market with variety, responsiveness, timeliness and efficiency. Internet has opened up new facilities for creating a relationship with global customers, potential customers, suppliers and channel International Marketing members. Chapter-17 Technological Development’s And International Marketing