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Internship in Human
Resource
Management
Pilot Flying J
Department
• Learning and Development
• Time in various other departments in
the company
Internship Objectives
• Shadow in Different Areas of PFJ
• “Discover” other departments in the corporation,
including other Human Resource areas
• Create a Learning Module
• Adobe Connect
• Research Best Practices
• Tips and Techniques
• Take the Team through the Module
• Group Project
• Customer Obsession
• Learning and Development Enhancements
Shadowing in L&D
• Senior Manager, Learning &
Development: Allison Cornish
• Manager of Learning &
Development: Jaymi Damron
• Operations Learning &
Development Manager: Scott
Garris
• Learning & Development
Specialist: Jennifer Scarbrough
• Learning and Development
Coordinator: Devon Alley
• Learning & Development
Assistant: Dena Wright
• Adobe Connect Online
Learning
• How to Guide
• Delivered to the L&D
Department
Department Project
Group
Project/Presentation
Tasked with improving PFJ’s culture of Customer
Obsession:
•Larger group divide into smaller groups
•Learning and Development Enhancements
• Relationship Based Learning Program
• Increased Customer Obsession Training
• Present 7/31/15
Other Activities
• Mountain Challenge
• Crazy Dash
• Volunteer Days
Time spent in each
Department
• HR Learning and Development
• Other PFJ Departments
• Marketing
• Food Service
• Fuel
• TIME (Operations)
• Payroll
• HR Employee Services
• Facility Maintenance
• Finance/Business Intelligence
• POS Lab
• Zone HR Managers
• Purchasing
• Internal Audit
• Sales/Acct/AP/Misc. Income
• Help Desk
Benefits of Internship
• Increased Knowledge
• Learning and Development
• Content Design
• Online Learning
• Training Coordination
• Other Departments of HR
• What it is like to work in a corporate setting
• Exposure
• Decide which branch of HR I would like to go into
• Advice from those currently in the field
• Networking
• With leaders in the company
• Others in the HR field
• Relationships that will continue throughout my career
Competencies Provided by
HRM Curriculum used in
Intern Experience
• Training Implementation
• Talent Management
• Job Analysis
• Organizational Behavior and Development
• The use of Strategic Human Resources and Staffing
Summary of Internship
• 10 week Full Time Internship (May 27-July 31)
• Learning & Development Department of Pilot Flying J
• Time spent: Shadowing and Assisting, Completing a
department project, completing a group project, and
learning about other departments in PFJ
• Throughout this experience I have learned there are a
lot of branches on the HR tree that work together
• A combination of exposure to content design, online
learning, operations training, classroom training, and
training coordination has taught me that L&D is a
branch that I could see myself being a part of.

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HR Internship Presentation

  • 2. Department • Learning and Development • Time in various other departments in the company
  • 3. Internship Objectives • Shadow in Different Areas of PFJ • “Discover” other departments in the corporation, including other Human Resource areas • Create a Learning Module • Adobe Connect • Research Best Practices • Tips and Techniques • Take the Team through the Module • Group Project • Customer Obsession • Learning and Development Enhancements
  • 4. Shadowing in L&D • Senior Manager, Learning & Development: Allison Cornish • Manager of Learning & Development: Jaymi Damron • Operations Learning & Development Manager: Scott Garris • Learning & Development Specialist: Jennifer Scarbrough • Learning and Development Coordinator: Devon Alley • Learning & Development Assistant: Dena Wright
  • 5. • Adobe Connect Online Learning • How to Guide • Delivered to the L&D Department Department Project
  • 6. Group Project/Presentation Tasked with improving PFJ’s culture of Customer Obsession: •Larger group divide into smaller groups •Learning and Development Enhancements • Relationship Based Learning Program • Increased Customer Obsession Training • Present 7/31/15
  • 7. Other Activities • Mountain Challenge • Crazy Dash • Volunteer Days
  • 8. Time spent in each Department • HR Learning and Development • Other PFJ Departments • Marketing • Food Service • Fuel • TIME (Operations) • Payroll • HR Employee Services • Facility Maintenance • Finance/Business Intelligence • POS Lab • Zone HR Managers • Purchasing • Internal Audit • Sales/Acct/AP/Misc. Income • Help Desk
  • 9. Benefits of Internship • Increased Knowledge • Learning and Development • Content Design • Online Learning • Training Coordination • Other Departments of HR • What it is like to work in a corporate setting • Exposure • Decide which branch of HR I would like to go into • Advice from those currently in the field • Networking • With leaders in the company • Others in the HR field • Relationships that will continue throughout my career
  • 10. Competencies Provided by HRM Curriculum used in Intern Experience • Training Implementation • Talent Management • Job Analysis • Organizational Behavior and Development • The use of Strategic Human Resources and Staffing
  • 11. Summary of Internship • 10 week Full Time Internship (May 27-July 31) • Learning & Development Department of Pilot Flying J • Time spent: Shadowing and Assisting, Completing a department project, completing a group project, and learning about other departments in PFJ • Throughout this experience I have learned there are a lot of branches on the HR tree that work together • A combination of exposure to content design, online learning, operations training, classroom training, and training coordination has taught me that L&D is a branch that I could see myself being a part of.