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Wolters Kluwer
Financial & Compliance Services
2012 Investor Event



                                  December 7, 2012
                                           London
Forward-looking Statements
This presentation contains forward-looking statements. These statements may
be identified by words such as "expect", "should", "could", "shall", and similar
expressions. Wolters Kluwer cautions that such forward-looking statements are
qualified by certain risks and uncertainties that could cause actual results and
events to differ materially from what is contemplated by the forward-looking
statements. Factors which could cause actual results to differ from these
forward-looking statements may include, without limitation, general economic
conditions, conditions in the markets in which Wolters Kluwer is engaged,
behavior of customers, suppliers and competitors, technological developments,
the implementation and execution of new ICT systems or outsourcing, legal,
tax, and regulatory rules affecting Wolters Kluwer's businesses, as well as risks
related to mergers, acquisitions and divestments. In addition, financial risks,
such as currency movements, interest rate fluctuations, liquidity and credit
risks could influence future results. The foregoing list of factors should not be
construed as exhaustive. Wolters Kluwer disclaims any intention or obligation
to publicly update or revise any forward-looking statements, whether as a
result of new information, future events or otherwise.



2
Welcome




    Meg Geldens
    Vice President, Investor Relations
    Wolters Kluwer




3
Agenda

Meg Geldens        Welcome
Nancy McKinstry    F&CS Division in Context
Brian Longe        F&CS Division Overview
Ken Newton         Financial Services – Originations & Compliance
Raffi Festekjian   Financial Services – Finance, Risk & Compliance
Ian Rhind          Audit, Risk & Compliance
Ken Newton         Transport Services
Nancy McKinstry    Concluding remarks
                   Q&A




4                        Financial & Compliance Services – December 7, 2012
Financial & Compliance Services Division




Nancy McKinstry
CEO
Wolters Kluwer




5
F&CS in context of Wolters Kluwer
    Currently 10% of group revenue


                                Wolters Kluwer


      Legal &               Tax &                            Health              Financial &
    Regulatory           Accounting                                              Compliance
     €1,451m               €931m                             €639m                 €333m




       FY2011 Revenues
          by Division




6                           Financial & Compliance Services – December 7, 2012
Creating a global leader
                  Organic investment and acquisitions to build a global leader in
                  finance, risk and compliance


                              2004 - 2006                   2007 - 2009                                 2010 - 2012
Investment




                                                       ComplianceOne                           Enterprise Risk Management suite
  Organic




                    Expere                             NILS INcompass                          Solvency II offering
                    SDX Secure Document Exchange       Consulting Practice                     TeamMate Broker Dealer
                                                       Disclosure Manager                      Financial Crime Control solutions
                                                                                               TSoftPlus
    Acquisition




                                                   TeamMate         Sword                      FRSGlobal      FinArch
                    PCi
                                                   DesertDocs       AppOne                     SASGAS         Spring Programs
                    GulfPak
                                                   ComplianceOnline
Business




                                                   U.S. leader in financial
                                                                                                 Global leader in finance, risk,
           Focus




                    U.S. provider of               services compliance
                    compliance documentation                                                     compliance, and audit
                                                   Growing global position in
                                                   audit and risk


           7                                       Financial & Compliance Services – December 7, 2012
Strategic priorities
F&CS priorities mirror those of Wolters Kluwer
                 Portfolio management
    Portfolio     Capital allocated towards higher growth market segments
                  Entering adjacent markets around financial services risk
                  Expanding further into business process outsourcing (BPO)
                 Organic investment in new and enhanced products
    Innovation    DocViewer next generation dynamic document technology
                  TeamMate Broker-Dealer audit solution launched 2012
                  Enterprise Risk Management was suite launched late 2009

                 Organic investment in international expansion
Globalization     FRSGlobal and FinArch investing to extend global capabilities
                  TeamMate international roll-out (currently 100+ countries)


                 Operational excellence
 Operating        F&CS “Office of Customer Experience”
Efficiencies      Integration synergies FRSGlobal and FinArch



8                          Financial & Compliance Services – December 7, 2012
Key take-ways
Investing to accelerate growth



                                                   Increasing scale
                                                   Market leader in key niche segments
                                                   Strategic combination of technology,
                                                    knowledge and consulting services
                                                   Positioned in growing market segments
                                                   Investing in innovation and
                                                    globalization to drive future growth
                                                   HY2012 results demonstrate improving
                                                    top line momentum




9                      Financial & Compliance Services – December 7, 2012
Financial & Compliance Services – December 7, 2012
10
Financial & Compliance Services Division




Brian Longe
CEO
Wolters Kluwer Financial & Compliance Services




11
Wolters Kluwer Financial & Compliance Services
           Four business units


                                       Financial & Compliance Services
                                            FY 2011 Revenue: €333 million
                                            HY 2012 Revenue €180 million




           Originations &             Finance, Risk &                                                 Transport
                                        Compliance                        Audit, Risk &
            Compliance                                                                                 Services
                                           35%1                            Compliance
                39%1                                                                                     15%1
             ComplianceOne             FRSGlobal, FinArch                     11%1                      Teleroute
                                        Gainskeeper, NILS                     TeamMate
           Mortgage DocServices                                                                         Transwide
                                      ERM suite (ARCLogics)                    Axentis
             Expere, AppOne                                                                               Tivios
                                            Wiz suite

           Customers:                                                  Customers:                  Customers:
           Risk, compliance, finance professionals at                  Internal auditors           Freight
           banks, insurance companies, securities                      in many industries          forwarders,
           firms and other financial institutions                      and government              trucking firms


1   Percent of divisional revenue based on HY 2012


      12                                      Financial & Compliance Services – December 7, 2012
Market leader
     Number 1 in key niches



                          Financial & Compliance Services
                              FY 2011 Revenue: €333 million




     Originations &      Finance, Risk &                   Audit, Risk &                Transport
      Compliance           Compliance                       Compliance                   Services


 #1 in U.S. loan        #1 in U.S. CRA & Fair            #1 global provider          Leading European
 origination software   Lending compliance               of internal audit           real-time freight
 #1 in U.S. mortgage    #1 in Regulatory                 software                    exchange
 document systems       Reporting
                        Leading provider IFRS
                        solutions




13                              Financial & Compliance Services – December 7, 2012
Revenues
 Revenue has grown 8% at constant currency; organic growth resilient
 during global banking crisis

     F&CS Revenue (€ millions)                                       F&CS Organic Growth (%)




CAGR 8% at reported and constant currency             * 2007-2009 proforma. F&CS division formed in 2010

                                Financial & Compliance Services – December 7, 2012
14
Revenue by media format
 Software, online and services make up 94% of F&CS revenue


               F&CS Revenue by Media Format (€ millions)

              Software              Online                    Services                 Print


       100%                                                                     6%
                     11%                        10%
                     10%                        13%                             17%
        80%

        60%          39%                        37%                             31%

        40%

        20%          40%                        40%                             46%

         0%
                    2009                        2010                            2011


                           Financial & Compliance Services – December 7, 2012
15
Revenue by type
 Over 60% of revenue is recurring


                  F&CS Revenue by Type (€ millions)
              Other cyclical (incl. training, consulting, Transport Services, etc.)
              Financial Services transactional
              Recurring
       100%
                      24%                       24%                           22%
        80%
                      18%                       17%                           17%
        60%

        40%
                      57%                       59%                           61%
        20%

         0%
                     2009                       2010                         2011


                              Financial & Compliance Services – December 7, 2012
16
Ordinary EBITA
   Margin impacted by investment and mixed trends in transactional
   revenues

       F&CS Ordinary EBITA (€ millions)
                           CAGR
                            6%*
                                                                       Margin impacted by
                                                                        Investment in new product
                                                                         development
                                                                        Investment in global expansion
                                                                        Decline in Transport Services
                                                                         margin




Margin(%) 20.9    22.5    21.4    20.3      19.1
  *CAGR 6% at constant currency and 5% at reported currency

                                  Financial & Compliance Services – December 7, 2012
  17
Mission: Global Provider of Finance, Risk, Audit &
        Compliance Solutions
        Knowledge delivered via technology and augmented by unparalleled
        consulting expertise

                                                                                 TECHNOLOGY
                                                                                  Scope and scale to deliver
CONSULTING & SERVICES                                                              solutions worldwide
 400+ in-house experts                                                           8-10% of earnings
 Best practices infused                                                           reinvested in product
  into products and                                                                development each year
  implementation                                                                  Saas-based systems
 Complete outsourced
  programs, including BPO
                                                                                 KNOWLEDGE
                                                                                  Leading content breadth and
                                                                                   change tracking
                                                                                  Relevant, actionable, applied
                                                                                  Real-time marketplace
                                                                                   knowledge




                            Financial & Compliance Services – December 7, 2012
   18
Global risk technology spend
               Spending on risk solutions outpacing overall Financial Services IT spend
                                                    Global Risk Spend - $27B                                                             • Compliance and controls
              12                                                                                                                           spend includes reporting
                                                                                                                                           (Basel II, III, IFRS, Sox,
                                                                                                                                           Audit and other
              10                                                                                                                           compliance solutions)
                          ALM &                                 Enterprise
                                                                                                           Credit Risk
                         Liquidity                                 Risk                                                                  • Spend growth rates vary by
                                                               Management
               8                                                                                                                           region
                                                                                                                                             • APJ 10% CAGR
5 year CAGR




                                                                                                                                             • China 18% CAGR
               6                                                                                                                             • EU and Americas
                                                                                                                 Compliance                     approximately 7%
                                                                                                                 & Controls
               4                                                                                                                         • Across all areas, 65% of the
                                                                                                                                           spend will be for risk
                                                                                                                                           analytics and data
               2                                                                                                                           management technology
                                                                                                    Overall FS IT                            • Spend growth rates
                                                                                                     Spending                                  for risk analytics – 9 %
               0                                                                                      Growth                                   CAGR
                    0           2               4              6               8              10              12              14             • Data management –
                                                                                                                                               14% CAGR
                                                      Size of Market in USB

      Sources: Wolters Kluwer Financial Services based on IDC Financial Insights 2011 Risk Technology Spend, Chartis 2011 Global Risk IT Expenditure, 2012 IDC commissioned research –
      include relevant risk areas for banking, software and services spend for monitoring, reporting and data management .



               19                                                    Financial & Compliance Services – December 7, 2012
Competitive landscape
                      Wolters Kluwer, a leader combining knowledge, technology and services

                                          Archer/ IBM
    Strong




                                           EMC                                                                  Competitors, providing
                                                                                                                   Primarily Content
                                                  SunGard                  FIS
                                                               FiServ                                              Primarily Technology
Technology Strength




                                         Axiom
                                                                                                                   Primarily Services
                                                 Moody’s
                                                           Thomson*                                                Wolters Kluwer
                                          MetricStream                                                             Content + Technology +
                                      UFIDA                                                                        Services
                                                   Harland
                                   Pentana                 Misys                                                Approximate revenues:
                              Audit              MKinsight    QRM
                                                                              Big 4
                              Leverage                                                                                     $250M –
                                                                                                                             $1B            $1B+
                              Independent Auditors                                                         <$10M   $10M-
                                                     CSi                                                           $250M

                                   Local IT
      Weak




                                   shops


                       Weak                   Domain Expertise                        Strong
                                     (Audit, Finance, Risk & Compliance)
          * Thomson Reuters Accelus only


                                                           Financial & Compliance Services – December 7, 2012
                      20
Market drivers
 Economic and regulatory pressure turn Wolters Kluwer F&CS into a
 mission-critical provider to our customers


                                                                    F&CS well-positioned to
Environment      Customer Challenges                                 solve these challenges
                                                                Unique combination of
                  Increased complexity
 Increased                                                      specialized
                   around global risk &
  regulatory                                                     knowledge, technology and
                   compliance
  demands                                                        services
                  Resources
 Economic                                                      Comprehensive and deeply
                   diverted, challenging
  pressures                                                      embedded expertise
                   the institution’s
                   ability to deliver                           Growing international footprint
                   profitable growth
                                                                Leading financial services and
                  Need for operational                          audit position
                   efficiency
                                                                Knowledge-rich technology




                        Financial & Compliance Services – December 7, 2012
21
Increased regulatory complexity
      Financial Services industry facing perfect storm of regulations
      (Illustrative)
             1990                                                                                          2020

                                                        IFRS
   Global             Basel I                                                                 Basel III
                                                        Basel II

 Regional                               Mifid                            Solvency II          IAS
  e.g. EU                            EU Anti Money Laundering                                       EMIR


 National/           International      Sarbanes- Japan’s Financial Supervisory Agency regulation
                    Anti-Bribery Act      Oxley   Patriot Act          Reserve Bank of India’s
   country              Monetary Authority of Singapore regulation
                                                                       Automated Data Flow
(examples)                         Bank Secrecy Act                                      Dodd-Frank
                                                       US State Banking Laws
  State &
                                              City, county, municipal regulations
     Local
              Statutory, Prudential, Statistical, Transactional reporting requirements



                                         Financial & Compliance Services – December 7, 2012
    22
Where we are positioned
 Our strong position in Middle and Back Office puts us in pole position
 to help financial institutions make better decisions

                                                                             Executive board
                                                                             decision-making
              ENTERPRISE RISK MANAGEMENT
               PERFORMANCE MANAGEMENT
                                                                             Where contracts are
                                                                             made, e.g. bank
                                                                             middle office or
                                                                             broker front office

                                                                             Where contract
                                                                             data is
                                                                             aggregated, so that
                                                                             risk & performance
                                                                             can be tracked and
                                                                             audited, regulatory
                                                                             reports filed, etc
                                                                             (mainly back-office)


                        Financial & Compliance Services – December 7, 2012
23
Our strategic priorities
Three strategic goals



                   Establish global leadership




              Broaden risk management solutions




                          Deliver
              comprehensive, embedded, knowle
                     dge-rich solutions

                        Financial & Compliance Services – December 7, 2012
24
Financial & Compliance Services Division




 Ken Newton
 CEO
 Originations & Compliance




25
Originations & Compliance: summary
      Market leading U.S. compliance workflow position




                            ENTERPRISE RISK MANAGEMENT
                             PERFORMANCE MANAGEMENT



Originations
     &
Compliance




     26                    Financial & Compliance Services – December 7, 2012
Originations & Compliance: product offerings
 Extensive range of solutions based on industry standard content




        U.S. Banks, Lenders and Credit Unions
        Consumer Lending
                                                                      
        Commercial Lending
                                                                      
        Residential Lending
                                                                      
        Indirect Lending
                                                                      
        Deposits                                                      
        Small Business Lending                                        
        Individual Retirement Accounts                                


                           Financial & Compliance Services – December 7, 2012
27
Originations & Compliance: market trends
 Leading U.S. compliance position enables us to quickly respond to
 evolving U.S. regulatory demands

                  Customer Challenges                                  Opportunities for F&CS
 Environment
                 Manage complexity of                         Leverage leading position to
                  Dodd Frank, e.g.                              expand into adjacent
 Increased       default rules
  regulatory                                                    areas, such as default risk
  demands        Address margin                               Expand end-to-end workflow
                  pressure in mortgage                          capabilities for commercial
 Economic        and consumer lending;
  pressures                                                     lending
                  focus on commercial
                  lending and other                            Create scalable and globally
                  more profitable                               extensible solutions to support
                  product lines                                 all customer tiers
                 Improve operational
                  efficiency without
                  adding risk




                        Financial & Compliance Services – December 7, 2012
28
Case Study: Disclosure Manager
       Solving an inefficient, costly, highly-regulated process for lenders
Disclosure Manager
                            2a. Secure e-Delivery
                                                                                   2b. e-Consent

           1. Disclosure
            Generation




4. Receipt, Audit &                                                                   3b. Receipt and wet
 Recordation                                                                            signature

                              3a. Print and Mail Delivery




                              Financial & Compliance Services – December 7, 2012
      29
Case Study: Default Servicing solution
 Wolters Kluwer addresses critical elements of default servicing
                          Lending Segments
     Residential – C&I – Credit Card – Student - Personal - Auto
                        Loss                   Asset                                      Asset
     Collections                                                      Bankruptcy
                     Mitigation              Acquisition                               Disposition

     Collections    Loan Mods               Pre-                     Bankruptcy       Real Estate
     Guide                                  Foreclosure              filing           Owned –
                    Workout
                                            or                                        Mortgage
     Vendor                                                          Attorney
                    Processing              Repossession                              Origination
     Compliance                                                      Document
                    and
                                            Foreclosure              Management       Eviction
     Collection     Approvals
                                            Affidavits                                documents
     Letters
                    Document
                                            Foreclosure                               Collateral
                    Tracking
                                            Filings                                   Tracking
                                            Repossession                              Title and
                                            Doc Prep                                  Lien Clearing

          Professional Services - BPO – Fulfillment – Secure Delivery




                                 Financial & Compliance Services – December 7, 2012
30
Financial & Compliance Services Division




                  BREAK




31
Financial & Compliance Services Division




 Raffi Festekjian
 CEO
 Finance, Risk & Compliance




32
Finance, Risk & Compliance: product offerings
We provide a range of solutions to banks, insurance and securities firms


     Solutions for:                                Banking                Insurance Securities
     Compliance management                                                            
     Regulatory reporting                                                         
     Financial risk                                                               
     Enterprise risk management                                                       

     Regulatory content and research                                                  
     Performance analytics                              
     Finance                                            
     Investment compliance                                                              



                              Financial & Compliance Services – December 7, 2012
33
Finance, Risk & Compliance: summary
     Leading regulatory position anchors broader risk and performance
     management value proposition


 Finance,                      ENTERPRISE RISK MANAGEMENT
  Risk &                        PERFORMANCE MANAGEMENT
Compliance




 Finance,
  Risk &
Compliance




    34                    Financial & Compliance Services – December 7, 2012
Finance, Risk & Compliance: market drivers
 We are a mission critical provider for financial institutions globally


                                                                      Opportunities for F&CS
                                                               Leverage deep risk &
 Environment      Customer Challenges                           compliance position and
                                                                breadth of offerings to capture
                  Multi-national and
                                                                transformational opportunities
 Increased        global risk and
  regulatory       regulatory complexity                       Build on combined data model
  demands         Need for holistic view                       to extend risk solutions into key
                   of risk and                                  adjacent areas
 Economic
  pressures        performance for                             Leverage local regulatory
                   decision-making                              expertise to manage global and
                  Need for operational                         regional mandates
                   efficiency
                   without risk                                Extend into predictive
                                                                analytics, enabling
                                                                improved, data-driven decisions




                          Financial & Compliance Services – December 7, 2012
35
Case study: FRSGlobal + FinArch
 The advantage of building off a single source of data

ALM
Basel II & Basel III
Solvency II                                                                  Basel Regulatory Reporting
Concentration Risk                                                           IFRS FINREP
Liquidity Risk
                                                                             Local Regulatory Reporting
Credit Risk
Market Risk                                                                  Transaction Reporting
Economic Capital
CVA




                                                                                  Accounting Generator
Cost Allocation
                                                                                  IAS/IFRS Accounting
Customer & Product                                                                Consolidation
Profitability
                                                                                  General Ledger
Risk-adjusted Performance
                                                                                  Sub-ledger
Transfer Pricing
                                                                                  Trading Ledger




                            Financial & Compliance Services – December 7, 2012
36
Case study: FRS Global + FinArch
Combination feeds higher value needs around risk & performance

                   CEOs & Boards of Directors
                   ENTERPRISE RISK MANAGEMENT
                  PERFORMANCE RISK MANAGEMENT


                       Finance, Risk and
                     Compliance Functions




                        FRSGlobal / FinArch




                     Financial & Compliance Services – December 7, 2012
37
Case study: Enterprise Risk Management
 Modular solution underpinned by common platform services




                  ENTERPRISE RISK MANAGEMENT
                 PERFORMANCE RISK MANAGEMENT




                      Financial & Compliance Services – December 7, 2012
38
Financial & Compliance Services Division




 Ian Rhind
 CEO
 Audit




39
Audit, Risk & Compliance: position
     TeamMate focused on core back office function



                                 ENTERPRISE RISK MANAGEMENT
                                  PERFORMANCE MANAGEMENT




  Audit,
  Risk &
Compliance




                          Financial & Compliance Services – December 7, 2012
    40
Audit Management Software
    Five integrated modules within TeamMate


   A COSO-compatible risk
                                                                                   A state of the art tool for
   assessment tool for generating
                                                                                   scheduling your staff and audits
   risk based audit plans




A web based issues tracking                                                            Effectively manage budget
and reporting system                                                                   vs. actual time & expenses




                              A Comprehensive Electronic Work Paper system




                                      Financial & Compliance Services – December 7, 2012
   41
Audit: Market drivers
     Need for efficiency and productivity is driving demand for proven
     internal audit solutions

                                                                            Opportunities for
                                                                                 F&CS
 Environment         Customer Challenges
                                                                   Grow share in existing
                    Need for evidence-                             markets with purpose-built
 Increased          based record to                                audit solution
  regulatory         document compliance
  demands                                                          Leverage global footprint to
                    Need for efficiency                            gain share in fast-growing
 Economic                                                          geographies
                    Reporting to manage
  pressures
                     audit risk                                    Extend offering to adjacent
                    Analytics for real-time                        markets, such as financial
                     issues management                              controls
                                                                   Extend capabilities in data
                                                                    analytics, content &
                                                                    community



                            Financial & Compliance Services – December 7, 2012
42
Case study: TeamMate Compliance and Audit
         Management
   Compliance                                                                                              Audit
   Management                                           Library                                      Management
                                                        source*
                           Control                                                               Risk
                         Assessment                 Dimensions                                Assessment
                                                  (org hierarchy)                              Risk Self
                         Control Self-
                                                                                              Assessment
                         Assessment
                                                          Users
                                                                                              Audit Plan-
                                                                                               Projects
                                                      Taxonomy                                Scheduling


                       Control Testing                   Issue                                   Audit
 * Source refers to                                    Tracking                                 Testing
common knowledge
base of Risk/Control
 Libraries used by      Certifications               Dashboards                                  Audit
 both Compliance                                                                               Reporting
 and Internal Audit


                                         Financial & Compliance Services – December 7, 2012
       43
Financial & Compliance Services Division




 Ken Newton
 CEO
 Transport Services




44
Transport Services: product offering
   Marketplace-powered TMS provider

           Freight Exchange                                Transport Management Software (TMS)
Offerings: Pan-European freight                      Offerings: End-to-end workflow offerings for
exchange network                                     transport operations

Brands: Teleroute, Bursa, Nolis                      Brands: Transwide, Tivios, TAS




                                  Financial & Compliance Services – December 7, 2012
  45
Transport Services: market trends
    A challenging environment for European road transport


Customer challenges                                     European Road Freight Market Trends
 European economic recession
                                                                    Road Freight Volume Europe
 Steady decline in European road freight                           Teleroute Rolling 12 months FX freight posting
  volumes in past four years                                        Rolling 12 months truck registrations
 High oil prices                                120
 Rise of lower cost transporters from
                                                 100
  Eastern Europe
 Shift from spot to contractual freight           80

Market trends                                      60
 Teleroute freight postings decline
                                                   40
 Increased competition
 Demand for Transport Management                  20
  Software still dynamic




                                 Financial & Compliance Services – December 7, 2012
   46
Transport Services: strategy
 Move towards integrated enterprise workflow solutions



 Broaden the approach of Transport Services to cover enterprise-
  wide needs of players in the transport industry
 Provide integrated workflow solutions that
    Connect industry partners, shippers, carriers, logistics
     companies
    Integrate data and business intelligence to enable customers
     to plan better, thus saving them money
    Enable deeper integration with customers’ IT systems




                       Financial & Compliance Services – December 7, 2012
47
Case study: Teleroute
 Collaboration – Company, Partner and Open Exchange



Leading pan-European
market position

     Over 70,000 users daily
     in 36 countries across
     Europe and beyond

     Over 250,000 real-time
     offers every day; more
     than 1M tons traded
     daily
     Reliable services with
     99.98% availability




                               Financial & Compliance Services – December 7, 2012
48
Financial & Compliance Services Division




Nancy McKinstry
CEO
Wolters Kluwer




49
Conclusions
 F&CS has strong market positions in fast growing segments of the financial
  services solutions market and is attaining note-worthy global scale


 F&CS’ strategy is closely aligned with that of Wolters Kluwer
    Creating value from combination of deep domain-expertise, technology and
     services.
    Investing in innovation and globalization, whilst seeking operating efficiencies.


 Outlook for 2012:
    Good growth in Financial Services overall, and in Audit, but continued weakness in
     Transport Services.
    Margins will reflect investments in new growth initiatives and global expansion




  50                            Financial & Compliance Services – December 7, 2012
Financial & Compliance Services Division




                   Q&A



51

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2012 Investor Event: Wolters Kluwer Financial & Compliance Services

  • 1. Wolters Kluwer Financial & Compliance Services 2012 Investor Event December 7, 2012 London
  • 2. Forward-looking Statements This presentation contains forward-looking statements. These statements may be identified by words such as "expect", "should", "could", "shall", and similar expressions. Wolters Kluwer cautions that such forward-looking statements are qualified by certain risks and uncertainties that could cause actual results and events to differ materially from what is contemplated by the forward-looking statements. Factors which could cause actual results to differ from these forward-looking statements may include, without limitation, general economic conditions, conditions in the markets in which Wolters Kluwer is engaged, behavior of customers, suppliers and competitors, technological developments, the implementation and execution of new ICT systems or outsourcing, legal, tax, and regulatory rules affecting Wolters Kluwer's businesses, as well as risks related to mergers, acquisitions and divestments. In addition, financial risks, such as currency movements, interest rate fluctuations, liquidity and credit risks could influence future results. The foregoing list of factors should not be construed as exhaustive. Wolters Kluwer disclaims any intention or obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. 2
  • 3. Welcome Meg Geldens Vice President, Investor Relations Wolters Kluwer 3
  • 4. Agenda Meg Geldens Welcome Nancy McKinstry F&CS Division in Context Brian Longe F&CS Division Overview Ken Newton Financial Services – Originations & Compliance Raffi Festekjian Financial Services – Finance, Risk & Compliance Ian Rhind Audit, Risk & Compliance Ken Newton Transport Services Nancy McKinstry Concluding remarks Q&A 4 Financial & Compliance Services – December 7, 2012
  • 5. Financial & Compliance Services Division Nancy McKinstry CEO Wolters Kluwer 5
  • 6. F&CS in context of Wolters Kluwer Currently 10% of group revenue Wolters Kluwer Legal & Tax & Health Financial & Regulatory Accounting Compliance €1,451m €931m €639m €333m FY2011 Revenues by Division 6 Financial & Compliance Services – December 7, 2012
  • 7. Creating a global leader Organic investment and acquisitions to build a global leader in finance, risk and compliance 2004 - 2006 2007 - 2009 2010 - 2012 Investment ComplianceOne Enterprise Risk Management suite Organic Expere NILS INcompass Solvency II offering SDX Secure Document Exchange Consulting Practice TeamMate Broker Dealer Disclosure Manager Financial Crime Control solutions TSoftPlus Acquisition TeamMate Sword FRSGlobal FinArch PCi DesertDocs AppOne SASGAS Spring Programs GulfPak ComplianceOnline Business U.S. leader in financial Global leader in finance, risk, Focus U.S. provider of services compliance compliance documentation compliance, and audit Growing global position in audit and risk 7 Financial & Compliance Services – December 7, 2012
  • 8. Strategic priorities F&CS priorities mirror those of Wolters Kluwer Portfolio management Portfolio  Capital allocated towards higher growth market segments  Entering adjacent markets around financial services risk  Expanding further into business process outsourcing (BPO) Organic investment in new and enhanced products Innovation  DocViewer next generation dynamic document technology  TeamMate Broker-Dealer audit solution launched 2012  Enterprise Risk Management was suite launched late 2009 Organic investment in international expansion Globalization  FRSGlobal and FinArch investing to extend global capabilities  TeamMate international roll-out (currently 100+ countries) Operational excellence Operating  F&CS “Office of Customer Experience” Efficiencies  Integration synergies FRSGlobal and FinArch 8 Financial & Compliance Services – December 7, 2012
  • 9. Key take-ways Investing to accelerate growth  Increasing scale  Market leader in key niche segments  Strategic combination of technology, knowledge and consulting services  Positioned in growing market segments  Investing in innovation and globalization to drive future growth  HY2012 results demonstrate improving top line momentum 9 Financial & Compliance Services – December 7, 2012
  • 10. Financial & Compliance Services – December 7, 2012 10
  • 11. Financial & Compliance Services Division Brian Longe CEO Wolters Kluwer Financial & Compliance Services 11
  • 12. Wolters Kluwer Financial & Compliance Services Four business units Financial & Compliance Services FY 2011 Revenue: €333 million HY 2012 Revenue €180 million Originations & Finance, Risk & Transport Compliance Audit, Risk & Compliance Services 35%1 Compliance 39%1 15%1 ComplianceOne FRSGlobal, FinArch 11%1 Teleroute Gainskeeper, NILS TeamMate Mortgage DocServices Transwide ERM suite (ARCLogics) Axentis Expere, AppOne Tivios Wiz suite Customers: Customers: Customers: Risk, compliance, finance professionals at Internal auditors Freight banks, insurance companies, securities in many industries forwarders, firms and other financial institutions and government trucking firms 1 Percent of divisional revenue based on HY 2012 12 Financial & Compliance Services – December 7, 2012
  • 13. Market leader Number 1 in key niches Financial & Compliance Services FY 2011 Revenue: €333 million Originations & Finance, Risk & Audit, Risk & Transport Compliance Compliance Compliance Services #1 in U.S. loan #1 in U.S. CRA & Fair #1 global provider Leading European origination software Lending compliance of internal audit real-time freight #1 in U.S. mortgage #1 in Regulatory software exchange document systems Reporting Leading provider IFRS solutions 13 Financial & Compliance Services – December 7, 2012
  • 14. Revenues Revenue has grown 8% at constant currency; organic growth resilient during global banking crisis F&CS Revenue (€ millions) F&CS Organic Growth (%) CAGR 8% at reported and constant currency * 2007-2009 proforma. F&CS division formed in 2010 Financial & Compliance Services – December 7, 2012 14
  • 15. Revenue by media format Software, online and services make up 94% of F&CS revenue F&CS Revenue by Media Format (€ millions) Software Online Services Print 100% 6% 11% 10% 10% 13% 17% 80% 60% 39% 37% 31% 40% 20% 40% 40% 46% 0% 2009 2010 2011 Financial & Compliance Services – December 7, 2012 15
  • 16. Revenue by type Over 60% of revenue is recurring F&CS Revenue by Type (€ millions) Other cyclical (incl. training, consulting, Transport Services, etc.) Financial Services transactional Recurring 100% 24% 24% 22% 80% 18% 17% 17% 60% 40% 57% 59% 61% 20% 0% 2009 2010 2011 Financial & Compliance Services – December 7, 2012 16
  • 17. Ordinary EBITA Margin impacted by investment and mixed trends in transactional revenues F&CS Ordinary EBITA (€ millions) CAGR 6%* Margin impacted by  Investment in new product development  Investment in global expansion  Decline in Transport Services margin Margin(%) 20.9 22.5 21.4 20.3 19.1 *CAGR 6% at constant currency and 5% at reported currency Financial & Compliance Services – December 7, 2012 17
  • 18. Mission: Global Provider of Finance, Risk, Audit & Compliance Solutions Knowledge delivered via technology and augmented by unparalleled consulting expertise TECHNOLOGY  Scope and scale to deliver CONSULTING & SERVICES solutions worldwide  400+ in-house experts  8-10% of earnings  Best practices infused reinvested in product into products and development each year implementation  Saas-based systems  Complete outsourced programs, including BPO KNOWLEDGE  Leading content breadth and change tracking  Relevant, actionable, applied  Real-time marketplace knowledge Financial & Compliance Services – December 7, 2012 18
  • 19. Global risk technology spend Spending on risk solutions outpacing overall Financial Services IT spend Global Risk Spend - $27B • Compliance and controls 12 spend includes reporting (Basel II, III, IFRS, Sox, Audit and other 10 compliance solutions) ALM & Enterprise Credit Risk Liquidity Risk • Spend growth rates vary by Management 8 region • APJ 10% CAGR 5 year CAGR • China 18% CAGR 6 • EU and Americas Compliance approximately 7% & Controls 4 • Across all areas, 65% of the spend will be for risk analytics and data 2 management technology Overall FS IT • Spend growth rates Spending for risk analytics – 9 % 0 Growth CAGR 0 2 4 6 8 10 12 14 • Data management – 14% CAGR Size of Market in USB Sources: Wolters Kluwer Financial Services based on IDC Financial Insights 2011 Risk Technology Spend, Chartis 2011 Global Risk IT Expenditure, 2012 IDC commissioned research – include relevant risk areas for banking, software and services spend for monitoring, reporting and data management . 19 Financial & Compliance Services – December 7, 2012
  • 20. Competitive landscape Wolters Kluwer, a leader combining knowledge, technology and services Archer/ IBM Strong EMC Competitors, providing Primarily Content SunGard FIS FiServ Primarily Technology Technology Strength Axiom Primarily Services Moody’s Thomson* Wolters Kluwer MetricStream Content + Technology + UFIDA Services Harland Pentana Misys Approximate revenues: Audit MKinsight QRM Big 4 Leverage $250M – $1B $1B+ Independent Auditors <$10M $10M- CSi $250M Local IT Weak shops Weak Domain Expertise Strong (Audit, Finance, Risk & Compliance) * Thomson Reuters Accelus only Financial & Compliance Services – December 7, 2012 20
  • 21. Market drivers Economic and regulatory pressure turn Wolters Kluwer F&CS into a mission-critical provider to our customers F&CS well-positioned to Environment Customer Challenges solve these challenges  Unique combination of  Increased complexity  Increased specialized around global risk & regulatory knowledge, technology and compliance demands services  Resources  Economic  Comprehensive and deeply diverted, challenging pressures embedded expertise the institution’s ability to deliver  Growing international footprint profitable growth  Leading financial services and  Need for operational audit position efficiency  Knowledge-rich technology Financial & Compliance Services – December 7, 2012 21
  • 22. Increased regulatory complexity Financial Services industry facing perfect storm of regulations (Illustrative) 1990 2020 IFRS Global Basel I Basel III Basel II Regional Mifid Solvency II IAS e.g. EU EU Anti Money Laundering EMIR National/ International Sarbanes- Japan’s Financial Supervisory Agency regulation Anti-Bribery Act Oxley Patriot Act Reserve Bank of India’s country Monetary Authority of Singapore regulation Automated Data Flow (examples) Bank Secrecy Act Dodd-Frank US State Banking Laws State & City, county, municipal regulations Local Statutory, Prudential, Statistical, Transactional reporting requirements Financial & Compliance Services – December 7, 2012 22
  • 23. Where we are positioned Our strong position in Middle and Back Office puts us in pole position to help financial institutions make better decisions Executive board decision-making ENTERPRISE RISK MANAGEMENT PERFORMANCE MANAGEMENT Where contracts are made, e.g. bank middle office or broker front office Where contract data is aggregated, so that risk & performance can be tracked and audited, regulatory reports filed, etc (mainly back-office) Financial & Compliance Services – December 7, 2012 23
  • 24. Our strategic priorities Three strategic goals Establish global leadership Broaden risk management solutions Deliver comprehensive, embedded, knowle dge-rich solutions Financial & Compliance Services – December 7, 2012 24
  • 25. Financial & Compliance Services Division Ken Newton CEO Originations & Compliance 25
  • 26. Originations & Compliance: summary Market leading U.S. compliance workflow position ENTERPRISE RISK MANAGEMENT PERFORMANCE MANAGEMENT Originations & Compliance 26 Financial & Compliance Services – December 7, 2012
  • 27. Originations & Compliance: product offerings Extensive range of solutions based on industry standard content U.S. Banks, Lenders and Credit Unions Consumer Lending  Commercial Lending  Residential Lending  Indirect Lending  Deposits  Small Business Lending  Individual Retirement Accounts  Financial & Compliance Services – December 7, 2012 27
  • 28. Originations & Compliance: market trends Leading U.S. compliance position enables us to quickly respond to evolving U.S. regulatory demands Customer Challenges Opportunities for F&CS Environment  Manage complexity of  Leverage leading position to Dodd Frank, e.g. expand into adjacent  Increased default rules regulatory areas, such as default risk demands  Address margin  Expand end-to-end workflow pressure in mortgage capabilities for commercial  Economic and consumer lending; pressures lending focus on commercial lending and other  Create scalable and globally more profitable extensible solutions to support product lines all customer tiers  Improve operational efficiency without adding risk Financial & Compliance Services – December 7, 2012 28
  • 29. Case Study: Disclosure Manager Solving an inefficient, costly, highly-regulated process for lenders Disclosure Manager 2a. Secure e-Delivery 2b. e-Consent 1. Disclosure Generation 4. Receipt, Audit & 3b. Receipt and wet Recordation signature 3a. Print and Mail Delivery Financial & Compliance Services – December 7, 2012 29
  • 30. Case Study: Default Servicing solution Wolters Kluwer addresses critical elements of default servicing Lending Segments Residential – C&I – Credit Card – Student - Personal - Auto Loss Asset Asset Collections Bankruptcy Mitigation Acquisition Disposition Collections Loan Mods Pre- Bankruptcy Real Estate Guide Foreclosure filing Owned – Workout or Mortgage Vendor Attorney Processing Repossession Origination Compliance Document and Foreclosure Management Eviction Collection Approvals Affidavits documents Letters Document Foreclosure Collateral Tracking Filings Tracking Repossession Title and Doc Prep Lien Clearing Professional Services - BPO – Fulfillment – Secure Delivery Financial & Compliance Services – December 7, 2012 30
  • 31. Financial & Compliance Services Division BREAK 31
  • 32. Financial & Compliance Services Division Raffi Festekjian CEO Finance, Risk & Compliance 32
  • 33. Finance, Risk & Compliance: product offerings We provide a range of solutions to banks, insurance and securities firms Solutions for: Banking Insurance Securities Compliance management    Regulatory reporting   Financial risk   Enterprise risk management    Regulatory content and research    Performance analytics  Finance  Investment compliance  Financial & Compliance Services – December 7, 2012 33
  • 34. Finance, Risk & Compliance: summary Leading regulatory position anchors broader risk and performance management value proposition Finance, ENTERPRISE RISK MANAGEMENT Risk & PERFORMANCE MANAGEMENT Compliance Finance, Risk & Compliance 34 Financial & Compliance Services – December 7, 2012
  • 35. Finance, Risk & Compliance: market drivers We are a mission critical provider for financial institutions globally Opportunities for F&CS  Leverage deep risk & Environment Customer Challenges compliance position and breadth of offerings to capture  Multi-national and transformational opportunities  Increased global risk and regulatory regulatory complexity  Build on combined data model demands  Need for holistic view to extend risk solutions into key of risk and adjacent areas  Economic pressures performance for  Leverage local regulatory decision-making expertise to manage global and  Need for operational regional mandates efficiency without risk  Extend into predictive analytics, enabling improved, data-driven decisions Financial & Compliance Services – December 7, 2012 35
  • 36. Case study: FRSGlobal + FinArch The advantage of building off a single source of data ALM Basel II & Basel III Solvency II Basel Regulatory Reporting Concentration Risk IFRS FINREP Liquidity Risk Local Regulatory Reporting Credit Risk Market Risk Transaction Reporting Economic Capital CVA Accounting Generator Cost Allocation IAS/IFRS Accounting Customer & Product Consolidation Profitability General Ledger Risk-adjusted Performance Sub-ledger Transfer Pricing Trading Ledger Financial & Compliance Services – December 7, 2012 36
  • 37. Case study: FRS Global + FinArch Combination feeds higher value needs around risk & performance CEOs & Boards of Directors ENTERPRISE RISK MANAGEMENT PERFORMANCE RISK MANAGEMENT Finance, Risk and Compliance Functions FRSGlobal / FinArch Financial & Compliance Services – December 7, 2012 37
  • 38. Case study: Enterprise Risk Management Modular solution underpinned by common platform services ENTERPRISE RISK MANAGEMENT PERFORMANCE RISK MANAGEMENT Financial & Compliance Services – December 7, 2012 38
  • 39. Financial & Compliance Services Division Ian Rhind CEO Audit 39
  • 40. Audit, Risk & Compliance: position TeamMate focused on core back office function ENTERPRISE RISK MANAGEMENT PERFORMANCE MANAGEMENT Audit, Risk & Compliance Financial & Compliance Services – December 7, 2012 40
  • 41. Audit Management Software Five integrated modules within TeamMate A COSO-compatible risk A state of the art tool for assessment tool for generating scheduling your staff and audits risk based audit plans A web based issues tracking Effectively manage budget and reporting system vs. actual time & expenses A Comprehensive Electronic Work Paper system Financial & Compliance Services – December 7, 2012 41
  • 42. Audit: Market drivers Need for efficiency and productivity is driving demand for proven internal audit solutions Opportunities for F&CS Environment Customer Challenges  Grow share in existing  Need for evidence- markets with purpose-built  Increased based record to audit solution regulatory document compliance demands  Leverage global footprint to  Need for efficiency gain share in fast-growing  Economic geographies  Reporting to manage pressures audit risk  Extend offering to adjacent  Analytics for real-time markets, such as financial issues management controls  Extend capabilities in data analytics, content & community Financial & Compliance Services – December 7, 2012 42
  • 43. Case study: TeamMate Compliance and Audit Management Compliance Audit Management Library Management source* Control Risk Assessment Dimensions Assessment (org hierarchy) Risk Self Control Self- Assessment Assessment Users Audit Plan- Projects Taxonomy Scheduling Control Testing Issue Audit * Source refers to Tracking Testing common knowledge base of Risk/Control Libraries used by Certifications Dashboards Audit both Compliance Reporting and Internal Audit Financial & Compliance Services – December 7, 2012 43
  • 44. Financial & Compliance Services Division Ken Newton CEO Transport Services 44
  • 45. Transport Services: product offering Marketplace-powered TMS provider Freight Exchange Transport Management Software (TMS) Offerings: Pan-European freight Offerings: End-to-end workflow offerings for exchange network transport operations Brands: Teleroute, Bursa, Nolis Brands: Transwide, Tivios, TAS Financial & Compliance Services – December 7, 2012 45
  • 46. Transport Services: market trends A challenging environment for European road transport Customer challenges European Road Freight Market Trends  European economic recession Road Freight Volume Europe  Steady decline in European road freight Teleroute Rolling 12 months FX freight posting volumes in past four years Rolling 12 months truck registrations  High oil prices 120  Rise of lower cost transporters from 100 Eastern Europe  Shift from spot to contractual freight 80 Market trends 60  Teleroute freight postings decline 40  Increased competition  Demand for Transport Management 20 Software still dynamic Financial & Compliance Services – December 7, 2012 46
  • 47. Transport Services: strategy Move towards integrated enterprise workflow solutions  Broaden the approach of Transport Services to cover enterprise- wide needs of players in the transport industry  Provide integrated workflow solutions that  Connect industry partners, shippers, carriers, logistics companies  Integrate data and business intelligence to enable customers to plan better, thus saving them money  Enable deeper integration with customers’ IT systems Financial & Compliance Services – December 7, 2012 47
  • 48. Case study: Teleroute Collaboration – Company, Partner and Open Exchange Leading pan-European market position Over 70,000 users daily in 36 countries across Europe and beyond Over 250,000 real-time offers every day; more than 1M tons traded daily Reliable services with 99.98% availability Financial & Compliance Services – December 7, 2012 48
  • 49. Financial & Compliance Services Division Nancy McKinstry CEO Wolters Kluwer 49
  • 50. Conclusions  F&CS has strong market positions in fast growing segments of the financial services solutions market and is attaining note-worthy global scale  F&CS’ strategy is closely aligned with that of Wolters Kluwer  Creating value from combination of deep domain-expertise, technology and services.  Investing in innovation and globalization, whilst seeking operating efficiencies.  Outlook for 2012:  Good growth in Financial Services overall, and in Audit, but continued weakness in Transport Services.  Margins will reflect investments in new growth initiatives and global expansion 50 Financial & Compliance Services – December 7, 2012
  • 51. Financial & Compliance Services Division Q&A 51