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Keith R. Woodward
EXPERIENCE
August2000- present:T-Mobile USANewYork,NY
 SeniorFieldOperationsTechnician
 Manage marketprojectstoinstall,integrate and optimize antennasystemRET(Remote Electrical Tilt) forGSM,
UMTS and LTE networks.
 Developanddelivermarketequipment trainingandtechnical supporttothe NY-MTA teamof FieldandSwitch
technicians.
 Manage and trainmultiple contractortechnicianteamsperformingantennasystemupgrades,integrationand
maintenance.
 Define anddatafill site antennaTMA and RET systemattributesfor 3G/4G UMTS and LTE sites.
 Manage all aspectsof projectpurchase orders for contractor bidsandinvoice receiving.
 Projectschedule andmaterial planningformarketinstallationprojectsandmaintenance.
 PerformextensiveRFtestingof non-alarmingRSSi|RTWP|PIMinterference forUMTSand LTE technology.
 SupportmarketinstallationteamsperformingLTE700 deploymentandintegration.
 Work closelywithEricssonCMand NICteamsto ensure highlevel of workandhelpstreamline processesto
reduce site outages.
 TroubleshootchronicLTE700 MHz radioand antennasystemissues.
 Developedandstreamline methodtoinstall andupgrade antennasystemsreducingtotal site outage time.
 Use toolsdevelopedtorecoverandreport site datafor availabilityfailures, droppedcalls,failedhandoverand
degraded networkperformance for3G,4G VoLTE sites.
 Respondtocustomercomplaintissuesandprovide advanced radiotestingforGSMEdge,UMTS and LTE
systems.
 Provide asupportbridge forcontractor and vendortrainingaswell astroubleshootingandtechnical solutions.
 Install andtestin-buildingrepeaters,fiberremote antennasystems,IPandDASdataservice forinterior
networkcoverage.
 DevelopedandimplementedGSMsite performance testingviathe use of a NetworkAnalyzer,RACALBSC
emulationand AnritsuCellMastertestsets.
 TroubleshootchronicT1 circuitsoperatingonfiber,copper,infrared andmicro-wavesystems.
 Workedwithswitchanddata centerteamsto gain knowledge of 3Gand 4G core networkplatforms,Tellabs
Titan5500 OC3-OC12 and DSXpanels.
 Workedas switchtechnicianduringjobswapprogramfrom1/5/2008 to 7/8/2008.
 Workedas interimoperationsmanagerforBrooklynNYteam9/30/2012 to 3/30/2013.
2000 Tek SystemsSeattle,WA
 FieldTechnician(OMNIPoint/Voicestream)
 CommissionandMaintainNortel BTS,EricssonRBSand SiemensGSM1900 Mhz systems.
 Install andtestmicro-wave systems.
 Testand repairantennasystemsandrelatedRF devices.
 Installationandmaintenance of inbuildingIPNanoandEricssonMicro radiosystems.
 MaintainfieldinstalledT1and EthernetTCP/IPbackhaul forcell site operations.
TECHNICAL TRAINING
 Certificates
 AnritsuCell Master/SpectrumAnalyzer/ DS1-DS3Analyzer
 HP Networkandhandheldspectrumanalyzers
 Ericsson:GSM/WCDMA OSS-RC
 EricssonWCDMA Systems
 EricssonWCDMA Air Interface,Protocols&Procedures
 TCP/IP& ATM inUMTS
 EricssonWCDMA RBS 3000 Site CommissioningandMaintenance
 Nortel - S8000/S12000/18000/6000/E-Cell/NanoIP BTS CommissioningandMaintenance
 CPR / AED / BBP Certified
 BusinessWorksPerformance ManagementandEffectiveSupervisoryManagement
COMPUTER SKILLS:
Internet,e-mail,MicrosoftOffice,Citrix,Remedy,WinFiol,Nortel OMC- R, EricssonOSS,Scout EMS,
React (Hekimian) AnritsuMasterSoftware/HandheldSoftware Tools,NortelIPConfigManager,ProCommPlus,MOS
scriptbuilding,RemoteOMT,
Awarded T-MobilesPEAKAchievement2015
Courses/Workshops/Seminars
Completed
Effective Supervisory Management Business Works Seminar 02/01/2008
Second Carrier Deployment for UMTS Ericsson Ericsson Online 10/28/2010
IP ACCESS BTS Configuration and Troubleshooting Nortel Online 05/10/2010
JDSU NID Installation and configuration JDSU/T-Mobile Online 03/30/2010
Ericsson Iub Vlan, subnet and IP addressing Ericsson Online 03/30/2010
Ericsson IP/ATM Hybrid Iub Ericsson/T-Mobile Online 12/17/2009
Tektronix Optimon Training ILT (2 Day RF course) Tecktronix Course 06/19/2009
UMTS Fundementals: Course 2 Signaling Ericsson Online 04/25/2008
Ericsson WCDMA Air Interface, Protocols & Procedures Ericsson 04/30/2008
ENG_ERICSSON_WCDMA_AI_RAN_PP Ericsson Online 04/04/2008
GMR-I: Netw ork Trouble Management & Change Management Online 03/17/2005
TCT Course 3 - T1 Digital Netw orks TCT Course 01/29/2004
GSM Course 1: Fundamentals Nortel Course 06/28/2004
Nortel - S8000/S12000 BTS Local Maintenance. Nortel Workshop 08/02/2004
Nokia - BTSTSH Nokia Online 10/26/2004
Engineering - T-Mobile Netw ork Platforms Course 09/23/2004
Information Security Policies Course 10/27/2004
Employee Handbook Online 10/27/2004
TruePosition - FT True Postion Onsite
Course 11/20/2003
SAFETY - Telecom Safety Online 03/13/2003
Nortel: BTS S8000 OUTDOOR INSTALLATION AND
COMMISSIONING
Nortel Workshop 10/13/2000
GMR : Netw ork Trouble Management Course 03/17/2005
GMR : Netw ork Change Management Course 03/17/2005
TCP/IP Course 04/25/2005
EDGE and AMR Fundimentals Nortel Workshop 04/27/2005

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Keith R. Woodward

  • 1. Keith R. Woodward EXPERIENCE August2000- present:T-Mobile USANewYork,NY  SeniorFieldOperationsTechnician  Manage marketprojectstoinstall,integrate and optimize antennasystemRET(Remote Electrical Tilt) forGSM, UMTS and LTE networks.  Developanddelivermarketequipment trainingandtechnical supporttothe NY-MTA teamof FieldandSwitch technicians.  Manage and trainmultiple contractortechnicianteamsperformingantennasystemupgrades,integrationand maintenance.  Define anddatafill site antennaTMA and RET systemattributesfor 3G/4G UMTS and LTE sites.  Manage all aspectsof projectpurchase orders for contractor bidsandinvoice receiving.  Projectschedule andmaterial planningformarketinstallationprojectsandmaintenance.  PerformextensiveRFtestingof non-alarmingRSSi|RTWP|PIMinterference forUMTSand LTE technology.  SupportmarketinstallationteamsperformingLTE700 deploymentandintegration.  Work closelywithEricssonCMand NICteamsto ensure highlevel of workandhelpstreamline processesto reduce site outages.  TroubleshootchronicLTE700 MHz radioand antennasystemissues.  Developedandstreamline methodtoinstall andupgrade antennasystemsreducingtotal site outage time.  Use toolsdevelopedtorecoverandreport site datafor availabilityfailures, droppedcalls,failedhandoverand degraded networkperformance for3G,4G VoLTE sites.  Respondtocustomercomplaintissuesandprovide advanced radiotestingforGSMEdge,UMTS and LTE systems.  Provide asupportbridge forcontractor and vendortrainingaswell astroubleshootingandtechnical solutions.  Install andtestin-buildingrepeaters,fiberremote antennasystems,IPandDASdataservice forinterior networkcoverage.  DevelopedandimplementedGSMsite performance testingviathe use of a NetworkAnalyzer,RACALBSC emulationand AnritsuCellMastertestsets.  TroubleshootchronicT1 circuitsoperatingonfiber,copper,infrared andmicro-wavesystems.  Workedwithswitchanddata centerteamsto gain knowledge of 3Gand 4G core networkplatforms,Tellabs Titan5500 OC3-OC12 and DSXpanels.  Workedas switchtechnicianduringjobswapprogramfrom1/5/2008 to 7/8/2008.  Workedas interimoperationsmanagerforBrooklynNYteam9/30/2012 to 3/30/2013. 2000 Tek SystemsSeattle,WA  FieldTechnician(OMNIPoint/Voicestream)  CommissionandMaintainNortel BTS,EricssonRBSand SiemensGSM1900 Mhz systems.  Install andtestmicro-wave systems.  Testand repairantennasystemsandrelatedRF devices.  Installationandmaintenance of inbuildingIPNanoandEricssonMicro radiosystems.  MaintainfieldinstalledT1and EthernetTCP/IPbackhaul forcell site operations. TECHNICAL TRAINING
  • 2.  Certificates  AnritsuCell Master/SpectrumAnalyzer/ DS1-DS3Analyzer  HP Networkandhandheldspectrumanalyzers  Ericsson:GSM/WCDMA OSS-RC  EricssonWCDMA Systems  EricssonWCDMA Air Interface,Protocols&Procedures  TCP/IP& ATM inUMTS  EricssonWCDMA RBS 3000 Site CommissioningandMaintenance  Nortel - S8000/S12000/18000/6000/E-Cell/NanoIP BTS CommissioningandMaintenance  CPR / AED / BBP Certified  BusinessWorksPerformance ManagementandEffectiveSupervisoryManagement COMPUTER SKILLS: Internet,e-mail,MicrosoftOffice,Citrix,Remedy,WinFiol,Nortel OMC- R, EricssonOSS,Scout EMS, React (Hekimian) AnritsuMasterSoftware/HandheldSoftware Tools,NortelIPConfigManager,ProCommPlus,MOS scriptbuilding,RemoteOMT, Awarded T-MobilesPEAKAchievement2015 Courses/Workshops/Seminars Completed Effective Supervisory Management Business Works Seminar 02/01/2008 Second Carrier Deployment for UMTS Ericsson Ericsson Online 10/28/2010 IP ACCESS BTS Configuration and Troubleshooting Nortel Online 05/10/2010 JDSU NID Installation and configuration JDSU/T-Mobile Online 03/30/2010 Ericsson Iub Vlan, subnet and IP addressing Ericsson Online 03/30/2010 Ericsson IP/ATM Hybrid Iub Ericsson/T-Mobile Online 12/17/2009 Tektronix Optimon Training ILT (2 Day RF course) Tecktronix Course 06/19/2009 UMTS Fundementals: Course 2 Signaling Ericsson Online 04/25/2008 Ericsson WCDMA Air Interface, Protocols & Procedures Ericsson 04/30/2008 ENG_ERICSSON_WCDMA_AI_RAN_PP Ericsson Online 04/04/2008 GMR-I: Netw ork Trouble Management & Change Management Online 03/17/2005 TCT Course 3 - T1 Digital Netw orks TCT Course 01/29/2004 GSM Course 1: Fundamentals Nortel Course 06/28/2004 Nortel - S8000/S12000 BTS Local Maintenance. Nortel Workshop 08/02/2004 Nokia - BTSTSH Nokia Online 10/26/2004 Engineering - T-Mobile Netw ork Platforms Course 09/23/2004 Information Security Policies Course 10/27/2004 Employee Handbook Online 10/27/2004 TruePosition - FT True Postion Onsite Course 11/20/2003 SAFETY - Telecom Safety Online 03/13/2003 Nortel: BTS S8000 OUTDOOR INSTALLATION AND COMMISSIONING Nortel Workshop 10/13/2000 GMR : Netw ork Trouble Management Course 03/17/2005 GMR : Netw ork Change Management Course 03/17/2005 TCP/IP Course 04/25/2005 EDGE and AMR Fundimentals Nortel Workshop 04/27/2005