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LIVE WEBINAR
© Copyright 2019 WordStream, Inc. All rights reserved.
Talking Shopping:
The Ultimate Workshop for
Growing Your Google
Shopping Revenue.
Matthew Davidson
April, 25th 2019
| Confidential 2
Logistics
• Webinar will be recorded – check your inbox for materials
• Submit your questions for Q&A
| Confidential 4
The webinar will be recorded.
Check your inbox for the materials.
Submit your questions for Q&A!
LIVE WEBINAR
© Copyright 2019 WordStream, Inc. All rights reserved.
Talking Shopping:
The Ultimate Workshop for
Growing Your Google
Shopping Revenue.
Matthew Davidson
April, 25th 2019
| Confidential 6
About Your Presenter
• Matthew Davidson
• Shopping Services Lead
• 4 years digital marketing experience
• eComm expert
• Charcuterie enthusiast
7| Confidential
How long have you been
selling products online?
8| Confidential
Let’s talk eCommerce
| Confidential 9
“Consumers spent $517.36 billion
online with U.S. merchants in 2018,
up 15.0% .”
-Digital Commerce 360
| Confidential 10
“Shopping ads account for roughly
75% of clicks from non-branded
product searches.”
-Search Engine Land
| Confidential 11
“Amazon alone accounts for 40.0% of
U.S. online retail.”
-Digital Commerce 360
| Confidential 12
“Google Shopping ad spend was up
43% YoY in Q4 of 2018.”
-Merkle
| Confidential 13
“39% of all Google clicks are on
shopping ads alone.”
-Google
| Confidential 14
Workshop Agenda
What are shopping ads
How do shopping ads work
Product Data best practices
Shopping campaign best
practices
Key Takeaways1
2
3
4
5
15| Confidential
What are Google
Shopping Ads?
| Confidential 16
Where they show…
Desktop Mobile
| Confidential 17
What they look like…
Product Title
Website
Price
Promotion
Image
18| Confidential
How do Google Shopping
Ads work?
| Confidential 19
Shopping
campaigns have
no keywords?!?!
| Confidential 20
• Shopping campaigns rely on
data feed content to provide the
relevant keywords necessary to
show when someone searches
for a product.
Product Data
How does Google
match ads to search
terms?
| Confidential 21
What is product data?
- Product data is a collection of various product attributes
| Confidential 22
Product Data comes from your website
| Confidential 23
Product Data lifecycle
Google Merchant
Center
Website
| Confidential 24
How important is product data really?
Feed optimization is a powerful tool for shopping
25| Confidential
Product Data Best Practices
| Confidential 26
Product Title
Example:
Lulus, Slate Blue Maxi Dress,
Mythical Kind of Love,
Womens, XL, 100% Polyester
✓Maximum of 90 characters as generally
searchers only see the first 70
✓Be detailed and put the most important
product details first
✓Include brand, size, color, style, model,
gender
× Avoid using any characters with the
exception of commas (- # $ @ > /)
× Avoid 'keyword stuffing'
Product Title is the most important field when optimizing your feed.
Google uses your titles to match your product to searches
| Confidential 27
Product Title Formula
| Confidential 28
Product Description
✓List product attributes first
✓Ok to repeat call outs from the
title
✓Include color, material, size, and
any other attributes
✓Good place for keywords but
again don’t keyword stuff
× Don’t use any promotional
content in descriptions “buy 1,
get 1 50% off” “Best in class”
“free shipping”
Example:
Blue, XL, 100% polyester maxi
dress. The Lulu’s Mythical Kind of
Love Dress is irresistible in every
way. Lightweight with a fitted
bodice and princess seams. Apron
neckline supported with
adjustable spaghetti straps.
| Confidential 29
Google Product Category
✓Pick the most specific
category for each product
Example:
Apparel & Accessories >
Clothing > Dresses
Predefined categories from Google
| Confidential 30
Google Product Category
Taxonomy
Current # of categories: 5,427
| Confidential 31
Product Type
✓Build off of Google product
category
✓Add more specific information
about the product
✓Another great place for keywords
Example:
Apparel & Accessories > Clothing >
Dresses > Womens Dress > Blue
Dress > Maxi Dress
Helps Google with product relevancy. Product Type is also useful in
campaign management as you can subdivide by this attribute
| Confidential 32
Additional Attributes
✓Color
✓Gender
✓Size
✓Flavor
✓Age group
✓Multipack (Ex. if there are 3
packages of cookie that come in
a basket, multipack = 3)
✓Etc.
Example:
Color Gender Size Age group
Blue Womens XL Adult
Add in additional column attributes where data is available
| Confidential 33
Product Images
×No watermarks
×No text
×No logos
✓Use high quality images
✓Good place for testing
✓You can use additional Image
link column to upload
multiple product angles that
are viewed in Google
Shopping Network
Example:
| Confidential 34
Having difficulties with your product data?
| Confidential 35
Try WordStream Data Feeds
WordStream Data FeedsWebsite Google Merchant
Center
36| Confidential
Google Shopping
Campaign Strategy
| Confidential 37
Key components of a high ROI Shopping Campaign
Campaign Structure
Search Term Optimization
Bidding
1
2
3
4
38| Confidential
Structure
| Confidential 39
What is the best campaign structure?
There isn’t one!
| Confidential 40
Why is structure so important then?
| Confidential 41
Because of bidding…
Bidding is done at the
product group level –
This means depending
on your campaign
structure you could
have one bid for all of
your products or
different bids for
smaller product groups
or even single products
| Confidential 42
Where to begin?
| Confidential 43
Begin with your products
✓Are you brand focused?
✓Are your products similar in
price point or do they vary?
✓Do you have a small or large
product inventory?
✓Is your inventory seasonal?
✓Do your products perform
differently across devices?
✓Do you have best sellers?
| Confidential 44
Always remember the ‘golden’ rule
The 80/20 rule – 20% of your products
will generally drive 80% of your revenue
80/20
| Confidential 45
Brand focused
| Confidential 46
Product type focused
| Confidential 47
Bestseller focused
| Confidential 48
Price point focused
| Confidential 49
Since implementing this structure
• Conversions – Up 36%
• Conv. Rate – Up 23%
• Conversion Value – Up 90%
• ROAS – Up 157%
*over 2 month period
| Confidential 50
Avg. Monthly
Budget
“Given that the average cost
per click on Google Shopping is
66 cents, you can still expect to
get some good traffic for as
low as $10 a day.”
-WordStream
51| Confidential
Managing Bids
| Confidential 52
Shopping campaigns are managed using Conv. Value
• Conversion value per cost
is the total value of your
conversions divided by
the total cost for all the ad
clicks that can be tracked.
• Most advertisers are
typically in the 2.5-6
range for return.
| Confidential 53
Not all bids are equal
| Confidential 54
Avg. CPC by Industry
“The most expensive industry on
Google Shopping is Office & Business
needs, where clicks average only
$1.09.”
-WordStream
| Confidential 55
Increasing impression share
ROAS Goal: 4x
10-20%
10-20%
| Confidential 56
Try using devices to adjust bids
| Confidential 57
Device bid
adjustment
alert
| Confidential 58
Try using audiences to adjust bids
| Confidential 59
Avg. CTR by Industry
• “Automotive supplies have the
highest CTR in the group,
averaging 1.2%.”
-WordStream
60| Confidential
Managing intent based
search terms
| Confidential 61
Example of search terms
High Intent
Low Intent
Medium Intent
| Confidential 62
Structure your campaigns
around your search terms
| Confidential 63
Use Negatives & Multiple campaigns
| Confidential 64
Add Negatives Weekly
| Confidential 65
WordStream’s
Add Negatives
Alert
| Confidential 66
Campaign Management
Checklist
| Confidential 67
Avg. Conversion
Rates
“Additionally, shopping advertisers can
convert more users by leveraging some
unique features such as Google
Merchant Promotions and Google’s
“Buy on Google” feature.”
-WordStream
68| Confidential
Key Takeaways
| Confidential 69
Product Data
Product data is the baseline google uses to determine how and when to
show your ads. Having product data that is consistently optimized and
tested will ensure high functioning performance for your google shopping
campaigns.
| Confidential 70
Campaign Structure
Campaign structure will determine the ways you can optimize your
campaigns from bidding to search term optimization. It can also make
managing 1,000’s of products far easier in many cases.
| Confidential 71
Bidding
Bidding is done at the product group level. This gives you the ability to bid
on even single products based on performance. Adjust bids based on
things like positive (or negative) return, margins, competitiveness, or
impression share.
You also have the opportunity to use bid adjustments based on audiences
or devices.
| Confidential 72
Search Term Optimization
Without the use of keyword match types, negative search term
management is a core component of managing a high performing
shopping campaign. Not only should you be adding obvious unrelated
negatives, but consider things like high or low intent, brand focused, or top
of funnel oriented in determining how to set your negatives.
© Copyright 2019 WordStream, Inc. All rights reserved.
Thank you!
74| Confidential
Q & A

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Talking Shopping: The Ultimate Workshop For Growing Google Shopping Revenue

  • 1. LIVE WEBINAR © Copyright 2019 WordStream, Inc. All rights reserved. Talking Shopping: The Ultimate Workshop for Growing Your Google Shopping Revenue. Matthew Davidson April, 25th 2019
  • 3. Logistics • Webinar will be recorded – check your inbox for materials • Submit your questions for Q&A
  • 4. | Confidential 4 The webinar will be recorded. Check your inbox for the materials. Submit your questions for Q&A!
  • 5. LIVE WEBINAR © Copyright 2019 WordStream, Inc. All rights reserved. Talking Shopping: The Ultimate Workshop for Growing Your Google Shopping Revenue. Matthew Davidson April, 25th 2019
  • 6. | Confidential 6 About Your Presenter • Matthew Davidson • Shopping Services Lead • 4 years digital marketing experience • eComm expert • Charcuterie enthusiast
  • 7. 7| Confidential How long have you been selling products online?
  • 9. | Confidential 9 “Consumers spent $517.36 billion online with U.S. merchants in 2018, up 15.0% .” -Digital Commerce 360
  • 10. | Confidential 10 “Shopping ads account for roughly 75% of clicks from non-branded product searches.” -Search Engine Land
  • 11. | Confidential 11 “Amazon alone accounts for 40.0% of U.S. online retail.” -Digital Commerce 360
  • 12. | Confidential 12 “Google Shopping ad spend was up 43% YoY in Q4 of 2018.” -Merkle
  • 13. | Confidential 13 “39% of all Google clicks are on shopping ads alone.” -Google
  • 14. | Confidential 14 Workshop Agenda What are shopping ads How do shopping ads work Product Data best practices Shopping campaign best practices Key Takeaways1 2 3 4 5
  • 15. 15| Confidential What are Google Shopping Ads?
  • 16. | Confidential 16 Where they show… Desktop Mobile
  • 17. | Confidential 17 What they look like… Product Title Website Price Promotion Image
  • 18. 18| Confidential How do Google Shopping Ads work?
  • 19. | Confidential 19 Shopping campaigns have no keywords?!?!
  • 20. | Confidential 20 • Shopping campaigns rely on data feed content to provide the relevant keywords necessary to show when someone searches for a product. Product Data How does Google match ads to search terms?
  • 21. | Confidential 21 What is product data? - Product data is a collection of various product attributes
  • 22. | Confidential 22 Product Data comes from your website
  • 23. | Confidential 23 Product Data lifecycle Google Merchant Center Website
  • 24. | Confidential 24 How important is product data really? Feed optimization is a powerful tool for shopping
  • 26. | Confidential 26 Product Title Example: Lulus, Slate Blue Maxi Dress, Mythical Kind of Love, Womens, XL, 100% Polyester ✓Maximum of 90 characters as generally searchers only see the first 70 ✓Be detailed and put the most important product details first ✓Include brand, size, color, style, model, gender × Avoid using any characters with the exception of commas (- # $ @ > /) × Avoid 'keyword stuffing' Product Title is the most important field when optimizing your feed. Google uses your titles to match your product to searches
  • 27. | Confidential 27 Product Title Formula
  • 28. | Confidential 28 Product Description ✓List product attributes first ✓Ok to repeat call outs from the title ✓Include color, material, size, and any other attributes ✓Good place for keywords but again don’t keyword stuff × Don’t use any promotional content in descriptions “buy 1, get 1 50% off” “Best in class” “free shipping” Example: Blue, XL, 100% polyester maxi dress. The Lulu’s Mythical Kind of Love Dress is irresistible in every way. Lightweight with a fitted bodice and princess seams. Apron neckline supported with adjustable spaghetti straps.
  • 29. | Confidential 29 Google Product Category ✓Pick the most specific category for each product Example: Apparel & Accessories > Clothing > Dresses Predefined categories from Google
  • 30. | Confidential 30 Google Product Category Taxonomy Current # of categories: 5,427
  • 31. | Confidential 31 Product Type ✓Build off of Google product category ✓Add more specific information about the product ✓Another great place for keywords Example: Apparel & Accessories > Clothing > Dresses > Womens Dress > Blue Dress > Maxi Dress Helps Google with product relevancy. Product Type is also useful in campaign management as you can subdivide by this attribute
  • 32. | Confidential 32 Additional Attributes ✓Color ✓Gender ✓Size ✓Flavor ✓Age group ✓Multipack (Ex. if there are 3 packages of cookie that come in a basket, multipack = 3) ✓Etc. Example: Color Gender Size Age group Blue Womens XL Adult Add in additional column attributes where data is available
  • 33. | Confidential 33 Product Images ×No watermarks ×No text ×No logos ✓Use high quality images ✓Good place for testing ✓You can use additional Image link column to upload multiple product angles that are viewed in Google Shopping Network Example:
  • 34. | Confidential 34 Having difficulties with your product data?
  • 35. | Confidential 35 Try WordStream Data Feeds WordStream Data FeedsWebsite Google Merchant Center
  • 37. | Confidential 37 Key components of a high ROI Shopping Campaign Campaign Structure Search Term Optimization Bidding 1 2 3 4
  • 39. | Confidential 39 What is the best campaign structure? There isn’t one!
  • 40. | Confidential 40 Why is structure so important then?
  • 41. | Confidential 41 Because of bidding… Bidding is done at the product group level – This means depending on your campaign structure you could have one bid for all of your products or different bids for smaller product groups or even single products
  • 43. | Confidential 43 Begin with your products ✓Are you brand focused? ✓Are your products similar in price point or do they vary? ✓Do you have a small or large product inventory? ✓Is your inventory seasonal? ✓Do your products perform differently across devices? ✓Do you have best sellers?
  • 44. | Confidential 44 Always remember the ‘golden’ rule The 80/20 rule – 20% of your products will generally drive 80% of your revenue 80/20
  • 48. | Confidential 48 Price point focused
  • 49. | Confidential 49 Since implementing this structure • Conversions – Up 36% • Conv. Rate – Up 23% • Conversion Value – Up 90% • ROAS – Up 157% *over 2 month period
  • 50. | Confidential 50 Avg. Monthly Budget “Given that the average cost per click on Google Shopping is 66 cents, you can still expect to get some good traffic for as low as $10 a day.” -WordStream
  • 52. | Confidential 52 Shopping campaigns are managed using Conv. Value • Conversion value per cost is the total value of your conversions divided by the total cost for all the ad clicks that can be tracked. • Most advertisers are typically in the 2.5-6 range for return.
  • 53. | Confidential 53 Not all bids are equal
  • 54. | Confidential 54 Avg. CPC by Industry “The most expensive industry on Google Shopping is Office & Business needs, where clicks average only $1.09.” -WordStream
  • 55. | Confidential 55 Increasing impression share ROAS Goal: 4x 10-20% 10-20%
  • 56. | Confidential 56 Try using devices to adjust bids
  • 57. | Confidential 57 Device bid adjustment alert
  • 58. | Confidential 58 Try using audiences to adjust bids
  • 59. | Confidential 59 Avg. CTR by Industry • “Automotive supplies have the highest CTR in the group, averaging 1.2%.” -WordStream
  • 60. 60| Confidential Managing intent based search terms
  • 61. | Confidential 61 Example of search terms High Intent Low Intent Medium Intent
  • 62. | Confidential 62 Structure your campaigns around your search terms
  • 63. | Confidential 63 Use Negatives & Multiple campaigns
  • 64. | Confidential 64 Add Negatives Weekly
  • 66. | Confidential 66 Campaign Management Checklist
  • 67. | Confidential 67 Avg. Conversion Rates “Additionally, shopping advertisers can convert more users by leveraging some unique features such as Google Merchant Promotions and Google’s “Buy on Google” feature.” -WordStream
  • 69. | Confidential 69 Product Data Product data is the baseline google uses to determine how and when to show your ads. Having product data that is consistently optimized and tested will ensure high functioning performance for your google shopping campaigns.
  • 70. | Confidential 70 Campaign Structure Campaign structure will determine the ways you can optimize your campaigns from bidding to search term optimization. It can also make managing 1,000’s of products far easier in many cases.
  • 71. | Confidential 71 Bidding Bidding is done at the product group level. This gives you the ability to bid on even single products based on performance. Adjust bids based on things like positive (or negative) return, margins, competitiveness, or impression share. You also have the opportunity to use bid adjustments based on audiences or devices.
  • 72. | Confidential 72 Search Term Optimization Without the use of keyword match types, negative search term management is a core component of managing a high performing shopping campaign. Not only should you be adding obvious unrelated negatives, but consider things like high or low intent, brand focused, or top of funnel oriented in determining how to set your negatives.
  • 73. © Copyright 2019 WordStream, Inc. All rights reserved. Thank you!