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How to Make Data and Analytics Central to Your Finance Digital Transformation with Workday

Workday, Inc.
30 Jul 2021
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How to Make Data and Analytics Central to Your Finance Digital Transformation with Workday

  1. How to Make Data and Analytics Central to Your Finance Digital Transformation
  2. Karen dela Torre Executive Director, CFO Solution Marketing
  3. Help Slides Media Player Resource List Q&A Housekeeping Items Speakers Survey Housekeeping Items
  4. This presentation may contain forward-looking statements for which there are risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions could differ materially from results implied by the forward-looking statements. Forward-looking statements include any statements regarding strategies or plans for future operations; any statements concerning new features, enhancements or upgrades to our existing applications or plans for future applications; and any statements of belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities and Exchange Commission which are available on the Workday investor relations webpage: www.workday.com/company/investor_relations.php Workday assumes no obligation for and does not intend to update any forward-looking statements. Any unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap, blog, our website, press release or public statement that are not currently available are subject to change at Workday’s discretion and may not be delivered as planned or at all. Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features, and functions that are currently available. Safe Harbor Statement
  5. Allen Narkiewicz Partner, National Leader Finance Transformation KPMG Alex Chance Senior Solutions Architect Coleman Worldwide Moving Phil Rohrer Senior Solution Consultant Workday
  6. of finance executives say that the volume of data collected and used by the finance team has increased significantly over the past two years. 90% Source: Harvard Business Review, ”Finance’s Key Role in Building the Data-driven Enterprise”, June 2021. Workday Confidential
  7. #1 McKinsey & Company – Global Data Transformation Survey Finance ranks as #1 for the amount of time spent on non-value-added tasks because of poor data quality and availability.
  8. Data and Analytics Tops Finance’s Digital Agenda 82% ` 85% 85% …expect to spend more time on advanced data analytics technologies and tools in finance Controllers Heads of FP&A Source: Gartner 2021 CFOs, Controllers & Head of FP&As Priorities Survey CFOs
  9. Agenda 01 Analytics and Finance Digital Transformation 02 Learnings from Coleman Worldwide Moving 03 Demo: Workday’s Intelligent Data Foundation 04 Q&A
  10. 10 © 2021 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Finance COVID Survey – Early Results Areas of greatest investment in technology expected in three years Investment in Automation Critical Over half of respondents say their organizations must utilize automation to “changes to the way you operate as a result of COVID-19.” This appears to be an expression of the long-term view of Financial Services. Virtual Resources Working 96% of financial services companies virtually closed their books in the same time or within 3 days of normal time post-COVID-19. 74% Large scale use of collaborative technology like videoconferencing 52% Invest in Automation 35% Promote a work at home model as a more permanent solution Top strategic upcoming priorities Offshore Challenges & Staying Virtual Those utilizing offshore providers struggled with virtual connectivity outside of clean rooms Determining if and when resources will go back to the office is completely spread across the board
  11. 11 © 2021 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. But that’s old news… What will finance look like in the future? Increase support of innovation New capital allocation approaches Proactively lead enterprise performance Cornerstone of strategy, finance, and analytics Employ 70% less labor Automation eliminates shared services work Enable business agility Cloud everywhere and dominant platform Increase speed of insight Amazon’s “Alexa” provides instant information Act as role model of collaboration Process leadership is a profession Improve forecasting accuracy Artificial Intelligence processes big data Develop new skills and talent Finance professional as a strategist The art of the possible…. Finance will… Business model disruptors are changing the demands of finance, and finance as we know it will be radically different in 10 years.
  12. 12 © 2021 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Data and Decision Making is the Future Today 30% 20% 50% 50% Desired future state 20% 50% 50% 10% 30% Middle Mgt Analysis / Reviews Transactional Processing (Data Lineage/Automation) Executive Decisions Bad practice Leading practice 70% 20% 10% 30% 40% 30% 60%
  13. 13 © 2021 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Finance role theme changes 1) Know what to measure and analyze — Align your measurements with enterprise strategies and performance — Identify the foundational measures and analytics — Look forward with leading edge insights to analyze and predict 2) Employ emerging technologies — Drive the intelligent automation of foundational measurements — Enable the generation of leading edge insights and analytics — Optimize data quality and access to analytics 4) Develop Business Partnership capabilities and culture — Understand the evolving roles of the Finance function — Invest in the right skills & talent — Create a performance-centric and technology-enabled function 3) Be the Enterprise Data Steward — Shape the enterprise’s vision for insights and analytics — Develop the optimal delivery model for Finance — Spearhead the evolution of an analytics-based organization People and data deliver the value -- finance must transcend its role as a record-keeper and become performance and enterprise-focused
  14. 14 © 2021 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Other Considerations Organization Models (CoEs, Process Standardization) Target Operating Model Components (SDM, Data/Insights, People, Governance/Controls, Process, Technology) CFO, Controller, FP&A – Analytics Focus Across Implementation Considerations (Business Involvement, Reporting Upfront!) CIO vs CFO Responsibilities
  15. Alex Chance Senior Solutions Architect Coleman Worldwide Moving
  16. Company Information Workday Products Company Highlight • HQ: Midland City, AL • Employee Size: 2,100 • Industry: Transportation Recognized by Newsweek as One of America’s Best Customer Service Providers for 2021 Core Financials, Adaptive Planning, Prism Analytics, HCM, Payroll, Benefits, Recruiting, Expenses, Extend, Procurement, Inventory, Absence Management, Succession Planning, Learning
  17. Coleman Worldwide Moving’s Workday Timeline 2016 Workday FIN, HCM, Payroll, Expenses, Recruiting 2019 Workday Prism Analytics 2020 Workday Learning 2021 Workday Procurement Fall: Workday Extend
  18. Prism Analytics Use Cases Bringing data together from across the organization 1. General manager dashboard 2. Driver P&L 3. External invoice matching
  19. Audience: Business User General Manager Dashboard What is my bottom line? How are my costs trending? Data Sources: Workday
  20. Audience: Business User General Manager Dashboard Data Sources: Workday MoveStar Fleetio Eagle Survey Data How is my business mix evolving?
  21. Audience: Business User, Finance User P&L By Driver Data Sources: Workday MoveStar Fleetio EFS Fleet Payment System Are my drivers profitable? By individual drivers, by driver types Should I approve a pay advance for a driver?
  22. Audience: Finance User (AR Team) Invoice Matching Data Sources: Workday MoveStar Did everything post correctly into Workday from my external billing system?
  23. Value Realized Saves Analysts 20 Hours/Week Improved Decision Making Security
  24. Phil Rohrer Senior Solution Consultant Workday
  25. Workday Intelligent Data Foundation Transactional Data Planning Data Operational Data Benchmark Data
  26. +% -% Operational Insight P&L Plan vs. Actual Forecast A Look Inside the Intelligent Data Foundation Operational & Benchmark Data Accounting Engine Create Trusted Insights Ingest and Enrich Data P&L General Ledger Operational Insights +% -% Operational Insight Data mapping Anomaly Detection Recommendations Matches Predictions Guidance Plan vs. Actual Modeling & Forecasting Forecast
  27. Policy Debit Customer retention Policy satisfaction score Policy Sales Channel Policy Sales Region Policy settlement cycle time Car make Car model Credit Policy agent Policy type Policy management Net promoter score Car mileage
  28. Accounting Rules Engine Business Process Orchestration Always on Audit Data Transformation and Enrichment Data Lineage and Error Handling with Drill Back Claims Commissions Policies DEBITS CREDITS Ingest Operational Data Enrich Data Create Accounting Surface Reportable Insights Policy Region Customer Retention Policy Type Car Make
  29. Accounting Rules Engine Business Process Orchestration Always on Audit In the Hands of Accounting and Finance
  30. Enterprise Wide Insight VP FP&A Deeper insight into business drivers One data set for variance analysis Controller Greater system ownership and agility One system for all accounting Internal Auditor Always on audit Business process orchestration IT Reduce cost of system ownership Redirect focus to front office applications
  31. 1 Insights powered by one analytic engine Native dimensionality supports more meaningful analysis of financial results Data enriched and transformed into accounting 2 3 DEMO HIGHLIGHTS Teresa Serrano Corporate Controller
  32. Workday Confidential Demo
  33. ● Insights powered by one analytic engine ● Data enriched and transformed into accounting ● Designed for and managed by accounting and finance WHAT YOU SAW CUSTOMER PROOF POINT “We’ve been able to retire our custom legacy solution, simplify our processes, and improve financial reporting and analysis, data lineage, flexibility, and scalability.” - Bharat Shahdadpuri, AVP, Workday Finance & Data Management, CNA DEMO RECAP Teresa Serrano Corporate Controller
  34. • Financial and operational data combined delivers richer, relevant insight • More standardization and simplification in data and processes allows more focus on analysis. • New mindset and skillset necessary for successful Finance transformation. Key Takeaways
  35. Thank you for joining us! Join us in these upcoming sessions: Workday Confidential July 13, 2021 Tuesday 10 AM PT Future Proof Your Contracts for 2021 and Beyond July 15, 2021 Thursday 10 AM PT Partnering with Workday on Your Skills Transformation Journey July 29, 2021 Thursday 10 AM PT Managing the Complexities of a Return to the Workplace August 3, 2021 Tuesday 10 AM PT Enabling Self-Service Analytics for Finance and Business Leaders July 22, 2021 Unleash Your Data while Ensuring Governance and Security: Reporting, Prism and Productivity Thursday 10 AM PT August 10, 2021 Tuesday 10 AM PT Building Resilience and Sustainability through an ESG Reporting Program with Accenture and Workday
  36. Q&A
  37. For a changing world. TM
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