Whilst SharePoint is a great platform user adoption is often a problem with deployments. This presentation has some id

1. SharePoint
Turn on or Turn off?

2. Contact/ info
emeamarketing@workshare.com
@jesbreslaw
@Workshare
Twitter.com/jesbreslaw/sharepoint
www.evernote.com/pub/jesbreslaw/sharepoint
www.slideshare.net/Workshare
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3. Agenda
• Why do users turn off?
• 8 Tips to increase adoption
• Where can Workshare help?
• Workshare Point demonstration
• Summary
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4. About Workshare
Document
Collaboration
Solutions
18,000+ 553+ public sector 1.5 million+ 70
Customers customers customers users countries
World Class
Partners
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5. SharePoint Maturity Model
(www.sharepointmaturity.com @SPMaturity)
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6. Maturity needs cross company adoption
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7. Why do users turn off?
• If technology doesn’t benefit me why use it?
• Should provide new ways of getting the
same job done more quickly with less stress!
Benefit Ease of use
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8. The Forrester Survey: Best Practices in
SharePoint 2010 Adoption and Migration
• Fails to satisfy as a standalone product
• 57% of customers have brought third-party tools to
augment/improve SharePoint
“Once an organization recognizes SharePoint for
what it is — a strategic platform investment — the
expectations change”

9. The Forrester Survey: Best Practices in
SharePoint 2010 Adoption and Migration
Barriers encountered
Technical Issues
Lack of Governance
Functional Issues
Funding issues
User Adoption

10. Which of these are/were concerns for you about implementing
SharePoint as your document/content repository?
70 %
60 %
50 %
40 %
30 %
20 %
10 %
0%
Total 1000 - 3000 employees 3000 employees
More than Retail, distribution and transport
ManufacturingFinancial services commercial sector
Other
Level of customisation required Limited reporting and analytics
Poor user interface We are not considering/using SharePoint
I have/had no concerns

11. Not about User Adoption, but User Needs
• SharePoint requires customizations to create
the services users want
• The interface to these services is just as
important as the technology behind them.
Your organisation must design, build and deploy
a SharePoint platform that users NEED.
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12. Gather input from every department
across the organization
• Include every functional group
• Increases cross-departmental use
• Who is accountable for the success or failure of
SharePoint?
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13. Know your audience
• Include popular content
• Do your homework or risk alienating users
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14. Intranet usage
• Nordea: 70-80% of the employees visit the portal every day
• HP: 95% of employees use the intranet on a monthly basis
• BA: 94% of all employees access the intranet every month
• IBM: 80% of all employees access the intranet daily
• Daimler: 70% of all users in Germany log in at least once per month
• Microsoft: 60% employees visit MSW once a day
(intranetblog.com)
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15. Personalise SharePoint for your organisation
• Match the personality & values of your organisation.
• Excite users by personalising the experience
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16. Client side portals
www.topsharepoint.com (@topsharepoint)
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17. Intranets
Intranet Benchmarking Forum, (www.ibfforum.com @ibf)
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18. Office tools
Workshare Point
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19. Help users understand the value
• Educate users beyond their current workflow
• Encourage them to do more
• Include a training plan
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20. Don’t just move old content to a new home
• Think carefully about what information they really need.
• Enable users to create and manage content more efficiently.
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21. Socialise the experience
• Let users connect through social media tools
• Create a powerful social collaboration platform
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22. Don’t underestimate the importance of Search
• Index content properly.
• Keep users returning to the site.
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23. Search statistics
• 16% of your week is spent searching for information
• 1 in 5 searches are unsuccessful
(Return on Information, Google)
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24. Test and launch
• Iron out the kinks
• Formal kickoff with executive participation
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25. Introducing Workshare Point
Increase user adoption through Office 2010
SharePoint Microsoft Office
Features Benefits
• Manage SharePoint files from Outlook • Share information currently in email
• Retrieve and file email and documents • Transform SharePoint into a DMS
• Work offline, synchronize later • Drive SharePoint adoption
• Leverage FAST search technology • Save time, increase productivity
• Integrated with Workshare Professional
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26. How does Workshare help user adoption?
• Personalise the experience
• Everyone uses Outlook differently..
..but they use it!
• Enable users to create and manage content
• Version control becomes the norm
• Start benefitting from project centric filing
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27. How does Workshare help user adoption?
• Help users understand the value of SharePoint
• Saves time, more productive, happier!
• Makes search work
• You can’t search if you haven't filed properly!
• Search becomes a feature not a separate tool
• Enable collaboration
• Seamless document review @workshare

28. SharePoint Maturity Model
Core definitions
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29. Summary
Organisations need effective collaboration solutions
SharePoint must be deployed in a way that is user friendly.
Leverage 3rd party applications to enhance SharePoint
and increase user adoption.
57% of customers are augmenting their
platform with third-party tools, which is a
broad range of solutions — from web
parts to workflow to administration tools.
- Forrester’s Survey, July 2011
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30. Click here for a 90 second
demo
Click here to watch a
recording of the webinar
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