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To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
mHealth + TELEHEALTH World
2 014
Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs
J u l y 2 2 - 2 4 , 2 0 1 4 • H y a t t R e g e n c y • B o s t o n , M A
R e g i s t er b y j u n e 2 0 , 2 0 1 4 a n d S a v e $ 3 0 0 o n y o u r re g i s t r a t i o n fee
New for the 2014 Program:
•	 Combined programming for mHealth and Telehealth 	
brings together experts from both areas to discuss 	
how these tools and practices can be used together 	
to transform health care delivery
•	 A focus on new technologies and the future of 	
mHealth and Telehealth provides insight on where 	
the industry is headed and how organizations can 	
prepare for the expansion of connected health to 	
meet consumer demand
•	 Real-life successes and failures of digital health 	
programs provide tools and strategies to overcome
challenges, promote hospital and provider buy-in, 	
and prove the ROI of utilizing mHealth and 	
Telehealth as part of normal delivery of care
•	 A jam packed agenda, including 3 days of 	
content and networking, offers ample opportunities to
connect with industry experts and time to focus on 	
numerous areas of mHealth and Telehealth
Over 40 speakers
from health care
organizations including:
• Catholic Health Initiatives
• CHRISTUS Health
• Cleveland Clinic
• CTeL
• Healthagen, an Aetna Company
• Humana
• Kaiser Permenente Southern California
• Massachusetts General Hospital
• Partners center for Connected Health
• Texas Health Resources
• UCLA Health System
• Optum, a UnitedHealth Group Company
• University of Mississippi Medical Center
• UPMC
• UC Davis
Elite Summit faculty includes:
	 Jeffrey L. Brown
Chief Information Officer	
Lawrence General Hospital
	David Chou
Chief Information Officer	
university of Mississippi medical center
	Edward Marx
Chief Information Officer, Senior Vice President	
texas health resources
	 John Mattison, MD
Chief Medical Information Officer, 	
Assistant Medical Director 	
Kaiser Permanente Southern California
	 Khalid Moidu
Chief Information Officer, 	
Chief Medical Information Officer	
Family Physicians Group
	S. Luke Webster, MD
Vice President, Chief Medical Information Officer	
Christus Health
Organized by
@WCRHealthTech
#mHealth14
Educational Underwriters Supporting Partners Official Mobile
App Sponsor
HEALTH PLAN MARKET TRENDS LETTER
Strategic Insights on the Future of the Health Insurance Industry
Associate Sponsor
Dear Esteemed Colleague,
As consumers become more engaged in their health care, they are increasingly demanding more accessible care
through the use of technology. Consequently, interest in creating and expanding mHealth and Telehealth programs
is continuously growing across the health care industry.
mHealth + Telehealth World 2014 is the must-attend event for health care executives interested in learning how to
most efficiently utilize mHealth and Telehealth practices to improve patient outcomes by promoting sustainability,
interoperability, provider interest, and consumer engagement. Hear case studies, participate in panel discussions,
identify upcoming changes in the industry, and discover what the future holds for connected health.
As mHealth and Telehealth practices converge more and more, experts in both areas discuss how they are
overcoming similar challenges and offer insight into how these tools can be used together cohesively to increase
efficiency and develop successful connected health programs.
Topic areas in mHealth and Telehealth to be addressed include:
•	 Evidence-based outcomes of existing digital health programs
•	 Strategies for successful programs given licensing, credentialing, and security issues
•	 Successful approaches to expand mHealth and Telehealth programs
•	 Ways to overcome interoperability issues and avoid disruption of workflows
•	 Best practices to engage consumers through use of technology as part of care delivery
Don’t miss this opportunity to network with experts in mHealth and Telehealth as you learn
valuable strategies to bring success to your organization’s connected health programs.
We look forward to meeting you in Boston.
Sincerely,
Kristi Henderson, DNP, NP-BC, FAEN
Chief Advanced Practice Officer,
Director of TeleHealth
University of Mississippi Medical Center
John Mattison, MD
Chief Medical Information Officer,
Assistant Medical Director
Kaiser Permanente Southern California
mHealth + TELEHEALTH WorldmHealth + TELEHEALTH World
2 0 1 4
Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs
J u l y 2 2 - 2 4 , 2 0 1 4 • H y a t t R e g e n c y • B o s t o n , M A
From Integrated Delivery Networks, Hospitals, Health Systems, and
Provider Group Practices:
•	 Chief Information Officers
•	 Chief Medical Information Officers
•	 Chief Executive Officers
•	 Chief Operating Officers
•	 Chief Innovation Officers
•	 Chief Technology Officers
•	 Chief Digital Officers
•	 Medical Directors
•	 Senior Vice Presidents, Vice Presidents, and Directors of:
	 * Telehealth Services * Telemedicine * Clinical Innovation
	 * Business Development * Innovative Strategy * Digital Health
	 * eHealth * Mobile Health * Connected Health * Strategic Planning
	 * Technology Strategy * Consumer Engagement
	 * Consumer Technology * Advanced Technology
From Health Plans:
•	 Chief Executive Officers
•	 Chief Operating Officers
•	 Chief Innovation Officers
•	 Chief Technology Officers
•	 Chief Digital Officers
•	 Medical Directors
•	 Senior Vice Presidents, Vice Presidents, and Directors of:
	 * Care Management * Innovation and Advanced Technology
	 * IT System Delivery * Provider Network Management * System Integration
From Employers:
•	 Corporate Medical Directors, Vice Presidents, Directors, Managers of:
	 * Human Resources * Benefits * Compensation * Health and Wellness
	 * Population Health
From Pharmaceutical/Biotechnology/Medical Device/Pharmacy Benefit
Managers/Pharmacies:
•	 Vice Presidents, Directors, Managers of:
	 * Brand/Market Development * Business Development
	 * Patient Engagement/Social Media * Disease Management
	 * Integrated Marketing/Communications * Managed Care
This conference also benefits:
•	 Policy Makers 	 	 •   Regulators, including CMS
•	 Academia	 	 •   Disease Management Companies
Who Should Attend
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
DAY ONE – Tuesday, July 22, 2014
7:30 am –
8:30 am
Summit Registration and Morning Coffee
8:30 am –
8:45 am	
Chairpersons’Welcome and Opening Remarks
	 Wen Dombrowski, MD, MBA
Chief Medical Information Officer,
Vice President, Connected Health
VNA Health Group
	Srinivas Merugu, MD, FACP, MMM
Chief Medical Informatics Officer
St. Vincent Charity Medical Center
Chief Medical Advisor
Clinical Strategy, Medical Mutual of Ohio
	Sarah Sossong, MPH, FACHE
Director, Mass General TeleHealth
Massachusetts General Hospital
Ensure Financial Sustainability and Regulatory Compliance
8:45 am –
9:30 am CIO KEYNOTE ADDRESS: Create a Sustainable Business Model for Utilizing Technology in Patient Care
Sustainability of Telehealth and mHealth programs is a major concern for organizations.  Whether the program is grant funded, in a pilot stage, or years in the making, organizations must take action to keep
programs going in the midst of conflicting priorities and market changes.
•	 Learn how to create a financially sustainable program after grants or initial investments have run out
•	 Develop an approach to keeping Telehealth and mHealth programs as a top focus within the organization despite competing priorities such as ICD-10 changes and Meaningful Use requirements
	 Edward Marx
Chief Information Officer, Texas Health Resources
Winner for the 2013 John E. Gall Jr. CIO of the Year Award
9:30 am –
10:15 am Discover Evidence-Based Outcomes of Successful Digital Health Programs
For health care initiatives to move forward, decision makers need to see proof of success and understand the ROI of these practices through evidence from similar programs.
•	 Discover ways mHealth and Telehealth have been successful in improving patient outcomes, reducing costs, and preventing readmissions
•	 Communicate evidence-based outcomes clearly and understand how outcomes from other programs can translate to success for your organization
	 Joseph Cafazzo, PhD, PEng
Lead, Centre for Global eHealth Innovation, University Health Network
Associate Professor, Faculty of Medicine, University of Toronto
10:15 am –
10:45 am Networking and Refreshment Break		
10:45 am –
11:30 am Legislation Update: Understand the Recent and Upcoming Legislation Changes Regarding Licensure and
How It Affects mHealth and Telehealth Practices
Using technology to provide health care makes it possible to provide care to patients regardless of their location.  However, physicians in the U.S. can generally only provide care in states where they have a
medical license, creating barriers to the scope of connected health programs.
•	 Hear an update on the progress of legislation related to interstate licensing	 	 •	 Realize the impact of legislation on issues of credentialing and privileging
•	 Understand the future outlook of mHealth and Telehealth if and when legislation is passed
	 Christa Natoli
Vice President
CTeL Innovations
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
DAY ONE – Tuesday, July 22, 2014 (Continued)
11:30 am –
12:15 pm Understand Reimbursement for Digital Health Practices —
How Payers and Health Systems Can Collaborate to Achieve Better Outcomes
Health care providers and payers have become increasingly involved in digital health initiatives as a way to improve outcomes with patients and members. However, hospitals and health systems are
struggling to fund these programs as the connected health programs they run do not fall under the reimbursement criteria put together by plans.  In this session:
•	 Grasp the future of reimbursement for services rendered using technology
•	 Understand health plan requirements and criteria for coverage and documentation now and in the future
•	 Recognize the opportunity for collaboration between health plans and hospitals
	 Pramod K. Gaur, PhD
Vice Chair, ATA mHealth SIG
Former Vice President, TeleHealth, UnitedHealth
	 Mario Gutierrez, MPH
Executive Director
Center for Connected Health Policy
12:15 pm –
1:30 pm Luncheon	
1:30 pm –
2:15 pm Panel Discussion: Realize the Impact of Payer-Initiated Connected Health Programs
In recent years, the interest of health plans in Telehealth and mHealth programs has been driven by their ability to use it as a tool to improve the health of their members.  Payers are partnering with
technology companies to create their own platforms and are recruiting providers to participate in these programs.
•	 Understand how these programs can be used by payers as a differentiator in the market
•	 Identify the effectiveness of these programs as well as consumer interest in participation
•	 Appreciate the impact payer-initiated programs may have on hospitals and health systems
	 Robert D. Egan
Chief Marketing Officer
Healthagen, an Aetna Company
	 Dan Conroy
Head, Business Development
CarePass®
from Aetna
	Venky Kulkarni
Chief Information Officer, Vice President, Digital Health
Medavie Blue Cross
2:15 pm –
3:00 pm Overcome Security and Privacy Issues and Understand Mobile Device and Mobile Application Regulations
•	 Find out about the recent guidance from the FDA and how security and HIPAA concerns are addressed
•	 Learn the point at which devices used for medical care need to be regulated
•	 Identify how regulations affect innovation in the industry and future development of mobile applications
	 Adam Landman, MD							
Chief Medical Information Officer, Health Information Innovation and Integration
Brigham and Women’s Hospital
3:00 pm –
3:30 pm Networking and Refreshment Break		
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
S P ONSO R S H I P AND E X E CUTIV E N E TWO R KING O P P O R TUNITI E S
Benefit from face to face marketing, corporate branding, and relationship building by participating in the mHealth + Telehealth World 2014
as an active supporter and sponsor. For more information on sponsorship and networking opportunities, please contact:
Chris Karassik, Business Development Manager,World Congress • P: 781-939-2419 • Email: Chris.Karassik@worldcongress.com
or Suzanne Carroll, Business Development Manager, World Congress P: 781-939-2648 • Email: Suzanne.Carroll@worldcongress.com
DAY ONE – Tuesday, July 22, 2014 (Continued)
Promote Efficiency with Telehealth and mHealth Programs
3:30 pm –
4:15 pm CASE STUDIES: Utilize Feedback from End Users to Implement New Programs
Whether starting a new program or expanding to another department within the organization, it is essential to find ways to incorporate feedback from end users in the program design
in order to increase engagement.
•	 Realize the importance of including feedback from providers and consumers in creating a sustainable program
•	 Learn best strategies for collecting feedback and using that information to improve or build programs
•	 Hear case studies from organizations who have used this approach in their programs
	 Terry Olson, MD
Senior Clinical Executive
Heritage Provider Network
	 Dale Gibbs
Director, Telehealth Services, Catholic Health Initiatives Nebraska
Director, Outreach Services, Good Samaritan Hospital
4:15 pm –
5:00 pm CASE STUDIES: Transition from Pilot to Practice and Manage Population Health
•	 Develop strategies to make digital health part of normal care delivery and use it to manage the health of populations
•	 Determine where connected health fits into the organization and establish a hierarchy to ensure efficiency
•	 Explore ways to expedite the contract process at the start of new programs
•	 Understand how Telehealth and mHealth can be utilized together to create successful programs
	 Julie Hall-Barrow, EdD
Senior Director, Healthcare Innovation and Telemedicine
Dallas Children’s Medical Center
	 Ronald F. Dixon, MD, MA
Assistant Professor of Medicine, Harvard Medical School
Medical Director, MGH Beacon Hill; Director, Delivery Innovation Program
Center for Integration of Medicine and Innovative Technology
5:00 pm –
5:45 pm DAY ONE CLOSING PANEL DISCUSSION: Prepare for Expansion of Telehealth and mHealth Programs
Consumer demand for mHealth and Telehealth programs is growing and health care organizations are not yet meeting this demand.
•	 Develop an approach for expansion of existing programs
•	 Understand the technological requirements for expanding a program
•	 Explore how expansion affects the workflow and workforce
•	 Discuss strategies for implementing standards of care across programs
Moderator:
	 Ryan Novosel
Senior Business Innovation
Implementation Consultant
Highmark
Panelists:
	 David Chou
Chief Information Officer
University Of Mississippi
Medical Center
	S. Luke Webster, MD
Vice President,
Chief Medical Information Officer
Christus Health
5:45 pm –
6:45 pm
Close of Day One • Cocktail and Networking Reception
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
“The mHealth + Telehealth World meeting provides an excellent opportunity to learn from experts who are breaking new ground 	
and shaping the modern health care landscape.”
— Natasa Sokolovich, Executive Director, Telemedicine, UPMC Physician Services Division
DAY TWO – Wednesday, July 23, 2014
8:00 am -
8:30 am
Morning Coffee
8:30 am –
8:45 am
Chairpersons’Welcome and Review of Day One
	 Wen Dombrowski, MD, MBA
Chief Medical Information Officer,
Vice President, Connected Health
VNA Health Group
	Srinivas Merugu, MD, FACP, MMM
Chief Medical Informatics Officer
St. Vincent Charity Medical Center
Chief Medical Advisor
Clinical Strategy, Medical Mutual of Ohio
	Sarah Sossong, MPH, FACHE
Director, Mass General TeleHealth
Massachusetts General Hospital
Leverage the Business Strategy for Connected Health
8:45 am –
9:30 am PANEL DISCUSSION: Promote Hospital and Provider Buy-in for Telehealth and mHealth Programs
Health care professionals are known to shy away from change, which could result in road blocks for implementing and expanding Telehealth and mHealth programs.  In this session, learn strategies to not
only promote buy-in from hospital administrators and providers, but generate excitement about new and growing programs.
•	 Understand the key benefits and ROI of Telehealth and mHealth programs
•	 Learn skills to effectively communicate these benefits and educate on the value of these programs
•	 Discover the main concerns of administrators and providers and prepare to ease these worries with evidence from successful programs
	 Peter Kung
Director,
Strategic Technologies
UCLA Health System
	 Kristi Henderson, DNP, NP-BC, FAEN
Chief Advanced Practice Officer,
Director of TeleHealth
University of Mississippi
Medical Center
	Sarah N. Pletcher, MD, MA
Medical Director,
Center for Telehealth
Dartmouth-Hitchcock
Medical Center
	 Madan Dharmar, MBBS, PhD
Assistant Professor, Department of Pediatrics,
Division of Critical Care Medicine,
Pediatric Telemedicine Program
UC Davis School of Medicine
9:30 am –
10:15 am PANEL DISCUSSION: Discover Ways to Incorporate Technology into the Current Workflow
Introducing new approaches to patient care can cause confusion during the transition and can interrupt the workflow in the department.  
If this is a concern within the organization or department, it could delay the implementation or expansion of mHealth and Telehealth programs.
•	 Explore strategies to integrate technology as part of the patient care model with little disruption
•	 Understand where current workflows need to be adjusted to account for changes in practice
•	 Discover how integrating technology can increase efficiencies in numerous areas
•	 Hear from organizations that have overcome obstacles and successfully incorporated technology into their workflow
Moderator:
	 Natasa Sokolovich, JD, MSHCPM
Executive Director,
Telemedicine
UPMC Physician
Services Division
Panelists:
	 Michael Carter
Enterprise Manager for Media
and Telemedicine Systems,
Corporate Team Lead 2
Center for Connected Health
	Ronald F. Dixon, MD, MA
Assistant Professor of Medicine, Harvard
Medical School; Medical Director, MGH
Beacon Hill; Director, Delivery Innovation
Program, Center for Integration of
Medicine and Innovative Technology
	 Win Vaughan
Vice President, Business Development
and Financial Planning
Catholic Health Initiatives
Virtual Health Services
10:15 am –
10:45 am
Networking and Refreshment Break
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
“The mHealth + Telehealth World 2013 was the best conference I have attended in years.”    
— Nebeyou Abebe, MA, PMP, Associate Director, Health System Division, Louisiana Public Health Institute (LPHI)
DAY TWO – Wednesday, July 23, 2014 (Continued)
10:45 am –
11:30 am Overcome Interoperability Issues
Use of a variety of technologies in health care is quite common and recently Electronic Medical Record adoption has become fairly widespread. Therefore, incorporating Telehealth and mHealth platforms is
adding to the amount of technologies with which providers need to work.
•	 Explore how using different systems affects data flow across systems
•	 Conquer interoperability issues and determine ways to ease access to data
	 Jeffrey L. Brown
Chief Information Officer
Lawrence General Hospital
	Lixin Tao, PhD
Professor, Chair, Computer Science Department
Pace University
11:30 am –
12:15 pm CASE STUDY: Navigate the Plethora of Technology Offerings to Select the Best Platform Over the Long Term
Health care technology is rapidly evolving with new products, new features, and new capabilities being added every day. Technology leaders in provider and payer organizations must navigate the plethora
of solutions offered in order to select the right product, vendor, and technology for the long term while establishing a strong foundation for managing and mitigating technology and vendor risk in the future.
•	 Learn approaches to select the right technology to meet business requirements
•	 Understand what technologies assist in providing superior care coordination and health care services to vulnerable populations across a broad regional footprint
	 Chris Steel
Senior Partner
PA Consulting Group
	 Hugh Hale
Chief Information Officer
Visiting Nurse Services of New York
12:15 pm –
1:30 pm Luncheon
1:30 pm –
2:15 pm PANEL DISCUSSION: Increase Patient Adoption of Digital Health Practices to Promote Patient Self-Management
Telehealth and mHealth programs provide options for patients to take a more active role in managing their health.  This panel discussion shares ideas to help payers and providers:
•	 Understand the benefits of using Telehealth and mHealth in supporting patient self-management and the continuum of care model
•	 Develop strategies to encourage patient participation in new and existing programs
Moderator:
	 Jennifer Kent
Senior Analyst
Parks Associates
Panelists:
	 Nina M. Antoniotti
RN, MBA, PhD
TeleHealth Director
Marshfield Clinic
	 Neil C. Evans, MD
Co-Director, Connected
Health, Office of Informatics
and Analytics, Veterans
Health Administration,
U.S. Department of
Veterans Affairs
	 Maulik D. Majmudar, MD
Associate Director,
Healthcare Transformation Lab
Massachusetts
General Hospital
	Sean Penwell, MD
Chief Medical Officer
SeeChange Health
2:15 pm –
3:00 pm Utilize Data to Improve Quality of Care and Clinical Outcomes
The use of technology in health care presents an opportunity for access to data for both providers and patients.  In this session:
•	 Explore functional uses for data to improve outcomes and manage the health of populations
•	 Identify ways to deal with an excess of data and prioritize information that is most useful for analysis
•	 Understand physician willingness to incorporate data from wearable technologies into patient care
	 Khalid Moidu
Chief Information Officer,
Chief Medical Information Officer
Family Physicians Group
	 William Morris, MD
Vice Chairman, Clinical Informatics
Cleveland Clinic
	 Beth Meese
Manager, Clinical Solutions Center
Cleveland Clinic
	 Brent Hicks
Director, Technology and Innovation
Cleveland Clinic
3:00 pm –
3:30 pm Networking and Refreshment Break
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
DAY TWO – Wednesday, July 23, 2014 (continued)
3:30 pm –
4:15 pm PANEL DISCUSSION: Improve Population Health through Consumer Engagement and Sustainability
Digital health can have a huge impact on the health of various populations by reducing readmission rates, managing chronic diseases, and improving overall health. While patients are eager to start these
programs, they often lose interest after a short period of time.  In this panel, learn how to:
•	 Design programs that keep consumers engaged and interested 	 	
•  Utilize technology to support population health management for various population segments
•	 Value the role mobile applications and wearable technologies play in wellness initiatives to improve population health
•	 Understand the consumer issues which may reduce adoption and participation and discuss ways to overcome them
Moderator:
	 Chris Boyer
Associate Vice President, Digital Strategy
North Shore-LIJ Health System
Panelists:
	 Mansur Hasib,DSc,CISSP,PMP,CPHIMS
Cybersecurity Faculty, Carnegie Mellon
University and UMBC; Former Chief Information
Officer, Baltimore City Health Department
4:15 pm –
5:00 pm Discuss the Effect Digital Health Has on the Provider-Patient Relationship
Whether participating in a program run by a hospital, health system, or health plan, health care delivered via technology changes the traditional provider-patient interaction. Though some programs require
a face-to-face interaction prior to any digital interaction, others allow providers to care for a patient they have never met in person.
•	 Understand the implications digital health has on the provider-patient relationship	 	 •	 Discuss concerns with limited face-to-face time with providers
•	 Brainstorm approaches to develop patient trust through interactions using technology
	 John Mattison, MD
Chief Medical Information Officer, Assistant Medical Director
Kaiser Permanente Southern California
5:00 pm –
6:00 pm Close of Day Two • Cocktail and Networking Reception
DAY THREE – Thursday, July 24, 2014
8:00 am –
8:30 am
Morning Coffee
8:30 am –
8:45 am Chairperson’s Welcome and Review of Day Two
	Srinivas Merugu, MD, FACP, MMM
Chief Medical Informatics Officer, St. Vincent Charity Medical Center
Chief Medical Advisor, Clinical Strategy, Medical Mutual of Ohio
	Sarah Sossong, MPH, FACHE
Director, Mass General TeleHealth
Massachusetts General Hospital
Discover Innovations in mHealth and Telehealth Initiatives
8:45 am –
9:30 am Explore Health Care in Non-Traditional Settings
The introduction of virtual health care visits required patients to travel to a designated medical facility to interact with a provider located in another medical facility. Consumers, however, are now pressuring
providers to provide health care in non-traditional settings to increase convenience and continuity of care.
•	 Discover where providers are currently providing virtual health care visits
•	 Recognize the implications of providing health care outside of the traditional medical setting
	 David Balch
Chief Technology Officer
White House Medical Group
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
	 Neil Pierce
Enterprise Business Lead,
e-Communications
Humana, Inc
	 Jared Reitzen
Chief Executive Officer,
Owner, mobileStorm
Owner, mHealth Watch
DAY THREE – Thursday, July 24, 2014 (continued)
9:30 am –
10:15 am PANEL DISCUSSION: Discover New Technologies in the Field of mHealth and Telehealth
As technology continues to advance, new and innovative tools which can shape the future of mHealth and Telehealth programs are being introduced in the market.
•	 Examine new technologies that increase efficiency and effectiveness of connected health
•	 Investigate new apps, sensors, wearable technologies, etc. and the outcomes achieved through use of new technologies
	 Wendy Deibert, RN, BSN
Vice President,
Telehealth Services
Mercy Telehealth
	 Michael Docktor, MD
Pediatric Gastroenterologist,
Director of Clinical Mobile Solutions
Boston Children’s Hospital
	 Gary Strumolo
Global Manager, Interiors, Infotainment,
Health and Wellness Research
Ford
	Stephen Miles
Research Affiliate and Consultant
MIT Center for
Biomedical Innovation
10:15 am –
10:30 am Networking and Refreshment Break
10:30 am –
11:15 am Case Study: Cross Boundaries and Expand through International Telehealth
Technology allows not only for delivering care across state lines, but across continents.  International Telemedicine is growing in popularity, and this session provides necessary insight on what other
countries are doing in mHealth and Telehealth to better understand how to develop an international program.
•	 Learn how to develop partnerships with international organizations
•	 Realize the mechanics of working across borders in a connected health program
•	 Uncover what the U.S. can learn from other countries in how they deliver care
	Luiz Tizatto
President, Continua Health Alliance Chapter Brazil
Chief Executive Officer, Unit Care
	 Purna Prasad, PhD, MS, BE, CCE
Director, Clinical Technology and Biomedical Engineering
Stanford University Medical Center
11:15 am –
12:00 pm CLOSING KEYNOTE ADDRESS: Look into the Future of Telehealth and mHealth
The role of technology in patient care has continued to grow as technology advances and new pilots and programs are developed. Each success – and each failure – helps shape future programs.
•	 Hear from an organization deeply involved in Telehealth and mHealth and how it has changed the organization
•	 Discuss lessons learned from digital health programs and new priorities moving forward
•	 Understand how far connected health has come and where the future is going
	 Joseph Kvedar, MD
Director, Center for Connected Health
Associate Professor of Dermatology, Harvard Medical School
12:00 pm Close of Summit
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
“The mHealth + Telehealth World Congress was a high energy event bringing together respected thought leaders 	
to discuss everything from innovation and strategy to the practical realities on the ground. It is an essential event to stay forward looking, 	
distribute energy and resources in the right places, and best position our company in the marketplace for growth.”
— Rose Maljanian, Chairman & CEO, HealthCAWS
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
Supplier/
Consultant
	31%
Health Plan
9%
	Hospital/
Provider
	39%
Media
3%
Doctor/
MD/Nurse
2%
	Media/Research/
Academic/Gov’t
	4%
Director/Manager
	50%
	C-Suite/President/
Medical Director
	12%
	Other
	10%
	EVP/SVP/VP
	22%
5th Annual mHealth +
Telehealth world 2013
P r o f i l e B y I n d u s t r y
5th Annual mHealth +
Telehealth world 2013
P r o f i l e B y a t t e n d ee
S P ONSO R S H I P AND E X E CUTIV E N E TWO R KING O P P O R TUNITI E S
Benefit from face to face marketing, corporate branding, and relationship building by participating in the
mHealth + Telehealth World 2014 as an active supporter and sponsor. For more information on sponsorship
and networking opportunities, please contact:
Chris Karassik, Business Development Manager,World Congress • P: 781-939-2419 • Email: Chris.Karassik@worldcongress.com
or Suzanne Carroll, Business Development Manager, World Congress P: 781-939-2648 • Email: Suzanne.Carroll@worldcongress.com
Pharma/Med Device
10%
Academic/Association/Research/Gov’t
8%
Educational Underwriters Exhibitors include
“There are so many opportunities to network with accomplished and innovative professionals at mHealth + Telehealth World. 	
You learn as much from each other as you do from the presentations.”   
— Christy Frownfelter, Strategic Initiatives Developer, PinnacleHealth Strategic Technology
mHealth + TELEHEALTH WorldmHealth + TELEHEALTH World
2 0 1 4
Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs
Official Mobile
App Sponsor
Associate Sponsor
“World Congress did a great job of bringing together all of the rock-stars of mHealth and Telemedicine at mHealth + Telehealth World.”  
— James Marcin, MD, MPH, Pediatric Critical Care, UC Davis Children’s Hospital
To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
mobile device readmissions security
sustainability patient-centered care virtual ca
telemedicine continuum of care system/EHR
scaling consumer demand measurement & metr
remote care regulation physician shortages
meaningful engagement financial models ACO
social engagement privacy adherence
mobile device readmissions security
sustainability patient-centered care virtual ca
telemedicine continuum of care system/EHR
scaling consumer demand measurement & metr
remote care regulation physician shortages
meaningful engagement financial models ACO
social engagement privacy adherence
mHealth Telehealth
Digital
Health
Connected
Health
Supporting Partners
Year after year, technology has played a role in changing 	
the way that health care is delivered.  Now in 2014, 	
as technology continues to advance, consumers are 	
demanding more convenient and cost-effective care 	
through increased use of mHealth and Telehealth.
The mHealth + Telehealth World 2014 is the must-attend 	
event for health care executives interested in learning how 	
to most efficiently utilize Telehealth programs and mHealth 	
practices together to achieve success in their connected 	
health initiatives.  Hear case studies, understand the ROI, 	
and discuss ways to address critical issues — including 	
licensing and security – of digital health practices.  
mHealth + TELEHEALTH WorldmHealth + TELEHEALTH World
2 0 1 4
Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs
HEALTH PLAN MARKET TRENDS LETTER
Strategic Insights on the Future of the Health Insurance Industry
PRSRTSTD
U.S.Postage
PAID
Gallery
WorldCongress
500WestCummingsPark,Suite5200
Woburn,MA01801
HL14028
RegistrationFee:RegisterBy
05/9/14
RegisterBy
06/20/14
RegisterBy
07/22/14
Standard
Conference$1995$2295$2595
HealthPlans,HospitalsHealthSystems
Conference$795$1095$1395
Government
Conference$495$495$495
Feefortheconferenceincludeswelcomecoffee,lunch,reception,refreshments,and
web-basedconferencedocumentationavailablepre-andposteventthroughapassword
protectedweb-site.Pleasemakechecks(inU.S.fundsdrawnonaU.S.bank)payable
toWCResearch,Inc.(Nopersonalchecksaccepted.Verificationmayberequiredfor
HospitalandHealthSystems/Academic/Governmentrate.)  
Pleasecontactusshouldyouhaveanyspecialneeds
TeamRegistration:Yourorganizationmaysend1executive
FREEforevery3delegatesregistered.Allregistrationsmustbe
madeatthesametimetoqualify
SubstitutionCancellation:Yourregistrationmaybetransferredto
amemberofyourorganizationupto24hoursinadvanceoftheconference.
Cancellationsreceivedinwritingonorbefore30dayspriortothestartoftheevent
willberefunded,lessa$395administrativecharge.  Norefundswillbemadeafter
thisdate;however,theregistrationfeelessthe$395administrativechargecanbe
creditedtoanotherWorldCongressconferenceifyouregisterwithin6monthsfrom
thedateofthisconference.  Incaseofconferencecancellation,WorldCongress’
liabilityislimitedtorefundoftheconferenceregistrationfeeonly.WorldCongress
reservestherighttoalterthisprogramwithoutpriornotice.
SatisfactionGuaranteed:WorldCongressstandsbehindthe
qualityofitsconferences.Ifyouarenotsatisfiedwiththequalityof
theconference,acreditwillbeawardedtowardsacomparableWorld
Congressconferenceofyourchoice
Venue:
HyattRegencyBoston
OneAvenuedeLafayette,Boston,Massachusetts,USA02111
Tel:888-421-1442Fax:+16174512198
RoomRate:$229  Cutoffdate:  7/7/14
www.regencyboston.hyatt.com
PleasementionWorldCongresswhenbooking
toreceivethisspecialrate!
3EasyWaystoRegister
WEBSITE
www.worldcongress.com/
mHealth
E-MAIL
wcreg@worldcongress.com
BestValue
PHONE
800-767-9499•781-939-2400outsidetheU.S.
Registerbyjune20,2014andSave$300onyourregistrationfee
mHealth+TELEHEALTHWorldmHealth+TELEHEALTHWorld
2014
IncreaseEfficiency,EncourageEngagement,andEnsureSustainabilityofConnectedHealthPrograms
July22-24,2014•HyattRegency•Boston,MA
ToRegister,pleasevisitwww.worldcongress.com/mhealth•Phone:800-767-9499•Fax:781-939-2543•Email:wcreg@worldcongress.com
1.	Identify	
strategiestoensure
thefinancial	
sustainabilityof	
connectedhealth	
programsand	
discovertheROIof
incorporating	
technologyinto	
caredelivery
2.	Understand 	
healthplan	
reimbursement	
andtheneed	
forcollaboration
amonghealthcare
providersand	
payers
3.	Overcome
interoperability	
issuesandlimit	
interruptionof	
currentworkflowsto
ensureefficiencyand
successofTelehealth
andmHealthprograms
4.	Engage	
providersand	
consumersindigital
healthprograms	
toincrease	
participation	
andencourage	
patientself-	
management
5.	Discover	
innovative	
technologies	
andusesofmHealth	
andTelehealth	
toprepare	
forthefuture	
ofconnected	
healthpractices
Top5ReasonstoAttend
www.worldcongress.com/mHealth

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The mHealth + Telehealth World 2014

  • 1. To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com mHealth + TELEHEALTH World 2 014 Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs J u l y 2 2 - 2 4 , 2 0 1 4 • H y a t t R e g e n c y • B o s t o n , M A R e g i s t er b y j u n e 2 0 , 2 0 1 4 a n d S a v e $ 3 0 0 o n y o u r re g i s t r a t i o n fee New for the 2014 Program: • Combined programming for mHealth and Telehealth brings together experts from both areas to discuss how these tools and practices can be used together to transform health care delivery • A focus on new technologies and the future of mHealth and Telehealth provides insight on where the industry is headed and how organizations can prepare for the expansion of connected health to meet consumer demand • Real-life successes and failures of digital health programs provide tools and strategies to overcome challenges, promote hospital and provider buy-in, and prove the ROI of utilizing mHealth and Telehealth as part of normal delivery of care • A jam packed agenda, including 3 days of content and networking, offers ample opportunities to connect with industry experts and time to focus on numerous areas of mHealth and Telehealth Over 40 speakers from health care organizations including: • Catholic Health Initiatives • CHRISTUS Health • Cleveland Clinic • CTeL • Healthagen, an Aetna Company • Humana • Kaiser Permenente Southern California • Massachusetts General Hospital • Partners center for Connected Health • Texas Health Resources • UCLA Health System • Optum, a UnitedHealth Group Company • University of Mississippi Medical Center • UPMC • UC Davis Elite Summit faculty includes: Jeffrey L. Brown Chief Information Officer Lawrence General Hospital David Chou Chief Information Officer university of Mississippi medical center Edward Marx Chief Information Officer, Senior Vice President texas health resources John Mattison, MD Chief Medical Information Officer, Assistant Medical Director Kaiser Permanente Southern California Khalid Moidu Chief Information Officer, Chief Medical Information Officer Family Physicians Group S. Luke Webster, MD Vice President, Chief Medical Information Officer Christus Health Organized by @WCRHealthTech #mHealth14 Educational Underwriters Supporting Partners Official Mobile App Sponsor HEALTH PLAN MARKET TRENDS LETTER Strategic Insights on the Future of the Health Insurance Industry Associate Sponsor
  • 2. Dear Esteemed Colleague, As consumers become more engaged in their health care, they are increasingly demanding more accessible care through the use of technology. Consequently, interest in creating and expanding mHealth and Telehealth programs is continuously growing across the health care industry. mHealth + Telehealth World 2014 is the must-attend event for health care executives interested in learning how to most efficiently utilize mHealth and Telehealth practices to improve patient outcomes by promoting sustainability, interoperability, provider interest, and consumer engagement. Hear case studies, participate in panel discussions, identify upcoming changes in the industry, and discover what the future holds for connected health. As mHealth and Telehealth practices converge more and more, experts in both areas discuss how they are overcoming similar challenges and offer insight into how these tools can be used together cohesively to increase efficiency and develop successful connected health programs. Topic areas in mHealth and Telehealth to be addressed include: • Evidence-based outcomes of existing digital health programs • Strategies for successful programs given licensing, credentialing, and security issues • Successful approaches to expand mHealth and Telehealth programs • Ways to overcome interoperability issues and avoid disruption of workflows • Best practices to engage consumers through use of technology as part of care delivery Don’t miss this opportunity to network with experts in mHealth and Telehealth as you learn valuable strategies to bring success to your organization’s connected health programs. We look forward to meeting you in Boston. Sincerely, Kristi Henderson, DNP, NP-BC, FAEN Chief Advanced Practice Officer, Director of TeleHealth University of Mississippi Medical Center John Mattison, MD Chief Medical Information Officer, Assistant Medical Director Kaiser Permanente Southern California mHealth + TELEHEALTH WorldmHealth + TELEHEALTH World 2 0 1 4 Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs J u l y 2 2 - 2 4 , 2 0 1 4 • H y a t t R e g e n c y • B o s t o n , M A From Integrated Delivery Networks, Hospitals, Health Systems, and Provider Group Practices: • Chief Information Officers • Chief Medical Information Officers • Chief Executive Officers • Chief Operating Officers • Chief Innovation Officers • Chief Technology Officers • Chief Digital Officers • Medical Directors • Senior Vice Presidents, Vice Presidents, and Directors of: * Telehealth Services * Telemedicine * Clinical Innovation * Business Development * Innovative Strategy * Digital Health * eHealth * Mobile Health * Connected Health * Strategic Planning * Technology Strategy * Consumer Engagement * Consumer Technology * Advanced Technology From Health Plans: • Chief Executive Officers • Chief Operating Officers • Chief Innovation Officers • Chief Technology Officers • Chief Digital Officers • Medical Directors • Senior Vice Presidents, Vice Presidents, and Directors of: * Care Management * Innovation and Advanced Technology * IT System Delivery * Provider Network Management * System Integration From Employers: • Corporate Medical Directors, Vice Presidents, Directors, Managers of: * Human Resources * Benefits * Compensation * Health and Wellness * Population Health From Pharmaceutical/Biotechnology/Medical Device/Pharmacy Benefit Managers/Pharmacies: • Vice Presidents, Directors, Managers of: * Brand/Market Development * Business Development * Patient Engagement/Social Media * Disease Management * Integrated Marketing/Communications * Managed Care This conference also benefits: • Policy Makers • Regulators, including CMS • Academia • Disease Management Companies Who Should Attend To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
  • 3. DAY ONE – Tuesday, July 22, 2014 7:30 am – 8:30 am Summit Registration and Morning Coffee 8:30 am – 8:45 am Chairpersons’Welcome and Opening Remarks Wen Dombrowski, MD, MBA Chief Medical Information Officer, Vice President, Connected Health VNA Health Group Srinivas Merugu, MD, FACP, MMM Chief Medical Informatics Officer St. Vincent Charity Medical Center Chief Medical Advisor Clinical Strategy, Medical Mutual of Ohio Sarah Sossong, MPH, FACHE Director, Mass General TeleHealth Massachusetts General Hospital Ensure Financial Sustainability and Regulatory Compliance 8:45 am – 9:30 am CIO KEYNOTE ADDRESS: Create a Sustainable Business Model for Utilizing Technology in Patient Care Sustainability of Telehealth and mHealth programs is a major concern for organizations. Whether the program is grant funded, in a pilot stage, or years in the making, organizations must take action to keep programs going in the midst of conflicting priorities and market changes. • Learn how to create a financially sustainable program after grants or initial investments have run out • Develop an approach to keeping Telehealth and mHealth programs as a top focus within the organization despite competing priorities such as ICD-10 changes and Meaningful Use requirements Edward Marx Chief Information Officer, Texas Health Resources Winner for the 2013 John E. Gall Jr. CIO of the Year Award 9:30 am – 10:15 am Discover Evidence-Based Outcomes of Successful Digital Health Programs For health care initiatives to move forward, decision makers need to see proof of success and understand the ROI of these practices through evidence from similar programs. • Discover ways mHealth and Telehealth have been successful in improving patient outcomes, reducing costs, and preventing readmissions • Communicate evidence-based outcomes clearly and understand how outcomes from other programs can translate to success for your organization Joseph Cafazzo, PhD, PEng Lead, Centre for Global eHealth Innovation, University Health Network Associate Professor, Faculty of Medicine, University of Toronto 10:15 am – 10:45 am Networking and Refreshment Break 10:45 am – 11:30 am Legislation Update: Understand the Recent and Upcoming Legislation Changes Regarding Licensure and How It Affects mHealth and Telehealth Practices Using technology to provide health care makes it possible to provide care to patients regardless of their location. However, physicians in the U.S. can generally only provide care in states where they have a medical license, creating barriers to the scope of connected health programs. • Hear an update on the progress of legislation related to interstate licensing • Realize the impact of legislation on issues of credentialing and privileging • Understand the future outlook of mHealth and Telehealth if and when legislation is passed Christa Natoli Vice President CTeL Innovations To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
  • 4. DAY ONE – Tuesday, July 22, 2014 (Continued) 11:30 am – 12:15 pm Understand Reimbursement for Digital Health Practices — How Payers and Health Systems Can Collaborate to Achieve Better Outcomes Health care providers and payers have become increasingly involved in digital health initiatives as a way to improve outcomes with patients and members. However, hospitals and health systems are struggling to fund these programs as the connected health programs they run do not fall under the reimbursement criteria put together by plans. In this session: • Grasp the future of reimbursement for services rendered using technology • Understand health plan requirements and criteria for coverage and documentation now and in the future • Recognize the opportunity for collaboration between health plans and hospitals Pramod K. Gaur, PhD Vice Chair, ATA mHealth SIG Former Vice President, TeleHealth, UnitedHealth Mario Gutierrez, MPH Executive Director Center for Connected Health Policy 12:15 pm – 1:30 pm Luncheon 1:30 pm – 2:15 pm Panel Discussion: Realize the Impact of Payer-Initiated Connected Health Programs In recent years, the interest of health plans in Telehealth and mHealth programs has been driven by their ability to use it as a tool to improve the health of their members. Payers are partnering with technology companies to create their own platforms and are recruiting providers to participate in these programs. • Understand how these programs can be used by payers as a differentiator in the market • Identify the effectiveness of these programs as well as consumer interest in participation • Appreciate the impact payer-initiated programs may have on hospitals and health systems Robert D. Egan Chief Marketing Officer Healthagen, an Aetna Company Dan Conroy Head, Business Development CarePass® from Aetna Venky Kulkarni Chief Information Officer, Vice President, Digital Health Medavie Blue Cross 2:15 pm – 3:00 pm Overcome Security and Privacy Issues and Understand Mobile Device and Mobile Application Regulations • Find out about the recent guidance from the FDA and how security and HIPAA concerns are addressed • Learn the point at which devices used for medical care need to be regulated • Identify how regulations affect innovation in the industry and future development of mobile applications Adam Landman, MD Chief Medical Information Officer, Health Information Innovation and Integration Brigham and Women’s Hospital 3:00 pm – 3:30 pm Networking and Refreshment Break To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com S P ONSO R S H I P AND E X E CUTIV E N E TWO R KING O P P O R TUNITI E S Benefit from face to face marketing, corporate branding, and relationship building by participating in the mHealth + Telehealth World 2014 as an active supporter and sponsor. For more information on sponsorship and networking opportunities, please contact: Chris Karassik, Business Development Manager,World Congress • P: 781-939-2419 • Email: Chris.Karassik@worldcongress.com or Suzanne Carroll, Business Development Manager, World Congress P: 781-939-2648 • Email: Suzanne.Carroll@worldcongress.com
  • 5. DAY ONE – Tuesday, July 22, 2014 (Continued) Promote Efficiency with Telehealth and mHealth Programs 3:30 pm – 4:15 pm CASE STUDIES: Utilize Feedback from End Users to Implement New Programs Whether starting a new program or expanding to another department within the organization, it is essential to find ways to incorporate feedback from end users in the program design in order to increase engagement. • Realize the importance of including feedback from providers and consumers in creating a sustainable program • Learn best strategies for collecting feedback and using that information to improve or build programs • Hear case studies from organizations who have used this approach in their programs Terry Olson, MD Senior Clinical Executive Heritage Provider Network Dale Gibbs Director, Telehealth Services, Catholic Health Initiatives Nebraska Director, Outreach Services, Good Samaritan Hospital 4:15 pm – 5:00 pm CASE STUDIES: Transition from Pilot to Practice and Manage Population Health • Develop strategies to make digital health part of normal care delivery and use it to manage the health of populations • Determine where connected health fits into the organization and establish a hierarchy to ensure efficiency • Explore ways to expedite the contract process at the start of new programs • Understand how Telehealth and mHealth can be utilized together to create successful programs Julie Hall-Barrow, EdD Senior Director, Healthcare Innovation and Telemedicine Dallas Children’s Medical Center Ronald F. Dixon, MD, MA Assistant Professor of Medicine, Harvard Medical School Medical Director, MGH Beacon Hill; Director, Delivery Innovation Program Center for Integration of Medicine and Innovative Technology 5:00 pm – 5:45 pm DAY ONE CLOSING PANEL DISCUSSION: Prepare for Expansion of Telehealth and mHealth Programs Consumer demand for mHealth and Telehealth programs is growing and health care organizations are not yet meeting this demand. • Develop an approach for expansion of existing programs • Understand the technological requirements for expanding a program • Explore how expansion affects the workflow and workforce • Discuss strategies for implementing standards of care across programs Moderator: Ryan Novosel Senior Business Innovation Implementation Consultant Highmark Panelists: David Chou Chief Information Officer University Of Mississippi Medical Center S. Luke Webster, MD Vice President, Chief Medical Information Officer Christus Health 5:45 pm – 6:45 pm Close of Day One • Cocktail and Networking Reception To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com “The mHealth + Telehealth World meeting provides an excellent opportunity to learn from experts who are breaking new ground and shaping the modern health care landscape.” — Natasa Sokolovich, Executive Director, Telemedicine, UPMC Physician Services Division
  • 6. DAY TWO – Wednesday, July 23, 2014 8:00 am - 8:30 am Morning Coffee 8:30 am – 8:45 am Chairpersons’Welcome and Review of Day One Wen Dombrowski, MD, MBA Chief Medical Information Officer, Vice President, Connected Health VNA Health Group Srinivas Merugu, MD, FACP, MMM Chief Medical Informatics Officer St. Vincent Charity Medical Center Chief Medical Advisor Clinical Strategy, Medical Mutual of Ohio Sarah Sossong, MPH, FACHE Director, Mass General TeleHealth Massachusetts General Hospital Leverage the Business Strategy for Connected Health 8:45 am – 9:30 am PANEL DISCUSSION: Promote Hospital and Provider Buy-in for Telehealth and mHealth Programs Health care professionals are known to shy away from change, which could result in road blocks for implementing and expanding Telehealth and mHealth programs. In this session, learn strategies to not only promote buy-in from hospital administrators and providers, but generate excitement about new and growing programs. • Understand the key benefits and ROI of Telehealth and mHealth programs • Learn skills to effectively communicate these benefits and educate on the value of these programs • Discover the main concerns of administrators and providers and prepare to ease these worries with evidence from successful programs Peter Kung Director, Strategic Technologies UCLA Health System Kristi Henderson, DNP, NP-BC, FAEN Chief Advanced Practice Officer, Director of TeleHealth University of Mississippi Medical Center Sarah N. Pletcher, MD, MA Medical Director, Center for Telehealth Dartmouth-Hitchcock Medical Center Madan Dharmar, MBBS, PhD Assistant Professor, Department of Pediatrics, Division of Critical Care Medicine, Pediatric Telemedicine Program UC Davis School of Medicine 9:30 am – 10:15 am PANEL DISCUSSION: Discover Ways to Incorporate Technology into the Current Workflow Introducing new approaches to patient care can cause confusion during the transition and can interrupt the workflow in the department. If this is a concern within the organization or department, it could delay the implementation or expansion of mHealth and Telehealth programs. • Explore strategies to integrate technology as part of the patient care model with little disruption • Understand where current workflows need to be adjusted to account for changes in practice • Discover how integrating technology can increase efficiencies in numerous areas • Hear from organizations that have overcome obstacles and successfully incorporated technology into their workflow Moderator: Natasa Sokolovich, JD, MSHCPM Executive Director, Telemedicine UPMC Physician Services Division Panelists: Michael Carter Enterprise Manager for Media and Telemedicine Systems, Corporate Team Lead 2 Center for Connected Health Ronald F. Dixon, MD, MA Assistant Professor of Medicine, Harvard Medical School; Medical Director, MGH Beacon Hill; Director, Delivery Innovation Program, Center for Integration of Medicine and Innovative Technology Win Vaughan Vice President, Business Development and Financial Planning Catholic Health Initiatives Virtual Health Services 10:15 am – 10:45 am Networking and Refreshment Break To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com “The mHealth + Telehealth World 2013 was the best conference I have attended in years.” — Nebeyou Abebe, MA, PMP, Associate Director, Health System Division, Louisiana Public Health Institute (LPHI)
  • 7. DAY TWO – Wednesday, July 23, 2014 (Continued) 10:45 am – 11:30 am Overcome Interoperability Issues Use of a variety of technologies in health care is quite common and recently Electronic Medical Record adoption has become fairly widespread. Therefore, incorporating Telehealth and mHealth platforms is adding to the amount of technologies with which providers need to work. • Explore how using different systems affects data flow across systems • Conquer interoperability issues and determine ways to ease access to data Jeffrey L. Brown Chief Information Officer Lawrence General Hospital Lixin Tao, PhD Professor, Chair, Computer Science Department Pace University 11:30 am – 12:15 pm CASE STUDY: Navigate the Plethora of Technology Offerings to Select the Best Platform Over the Long Term Health care technology is rapidly evolving with new products, new features, and new capabilities being added every day. Technology leaders in provider and payer organizations must navigate the plethora of solutions offered in order to select the right product, vendor, and technology for the long term while establishing a strong foundation for managing and mitigating technology and vendor risk in the future. • Learn approaches to select the right technology to meet business requirements • Understand what technologies assist in providing superior care coordination and health care services to vulnerable populations across a broad regional footprint Chris Steel Senior Partner PA Consulting Group Hugh Hale Chief Information Officer Visiting Nurse Services of New York 12:15 pm – 1:30 pm Luncheon 1:30 pm – 2:15 pm PANEL DISCUSSION: Increase Patient Adoption of Digital Health Practices to Promote Patient Self-Management Telehealth and mHealth programs provide options for patients to take a more active role in managing their health. This panel discussion shares ideas to help payers and providers: • Understand the benefits of using Telehealth and mHealth in supporting patient self-management and the continuum of care model • Develop strategies to encourage patient participation in new and existing programs Moderator: Jennifer Kent Senior Analyst Parks Associates Panelists: Nina M. Antoniotti RN, MBA, PhD TeleHealth Director Marshfield Clinic Neil C. Evans, MD Co-Director, Connected Health, Office of Informatics and Analytics, Veterans Health Administration, U.S. Department of Veterans Affairs Maulik D. Majmudar, MD Associate Director, Healthcare Transformation Lab Massachusetts General Hospital Sean Penwell, MD Chief Medical Officer SeeChange Health 2:15 pm – 3:00 pm Utilize Data to Improve Quality of Care and Clinical Outcomes The use of technology in health care presents an opportunity for access to data for both providers and patients. In this session: • Explore functional uses for data to improve outcomes and manage the health of populations • Identify ways to deal with an excess of data and prioritize information that is most useful for analysis • Understand physician willingness to incorporate data from wearable technologies into patient care Khalid Moidu Chief Information Officer, Chief Medical Information Officer Family Physicians Group William Morris, MD Vice Chairman, Clinical Informatics Cleveland Clinic Beth Meese Manager, Clinical Solutions Center Cleveland Clinic Brent Hicks Director, Technology and Innovation Cleveland Clinic 3:00 pm – 3:30 pm Networking and Refreshment Break To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com
  • 8. DAY TWO – Wednesday, July 23, 2014 (continued) 3:30 pm – 4:15 pm PANEL DISCUSSION: Improve Population Health through Consumer Engagement and Sustainability Digital health can have a huge impact on the health of various populations by reducing readmission rates, managing chronic diseases, and improving overall health. While patients are eager to start these programs, they often lose interest after a short period of time. In this panel, learn how to: • Design programs that keep consumers engaged and interested • Utilize technology to support population health management for various population segments • Value the role mobile applications and wearable technologies play in wellness initiatives to improve population health • Understand the consumer issues which may reduce adoption and participation and discuss ways to overcome them Moderator: Chris Boyer Associate Vice President, Digital Strategy North Shore-LIJ Health System Panelists: Mansur Hasib,DSc,CISSP,PMP,CPHIMS Cybersecurity Faculty, Carnegie Mellon University and UMBC; Former Chief Information Officer, Baltimore City Health Department 4:15 pm – 5:00 pm Discuss the Effect Digital Health Has on the Provider-Patient Relationship Whether participating in a program run by a hospital, health system, or health plan, health care delivered via technology changes the traditional provider-patient interaction. Though some programs require a face-to-face interaction prior to any digital interaction, others allow providers to care for a patient they have never met in person. • Understand the implications digital health has on the provider-patient relationship • Discuss concerns with limited face-to-face time with providers • Brainstorm approaches to develop patient trust through interactions using technology John Mattison, MD Chief Medical Information Officer, Assistant Medical Director Kaiser Permanente Southern California 5:00 pm – 6:00 pm Close of Day Two • Cocktail and Networking Reception DAY THREE – Thursday, July 24, 2014 8:00 am – 8:30 am Morning Coffee 8:30 am – 8:45 am Chairperson’s Welcome and Review of Day Two Srinivas Merugu, MD, FACP, MMM Chief Medical Informatics Officer, St. Vincent Charity Medical Center Chief Medical Advisor, Clinical Strategy, Medical Mutual of Ohio Sarah Sossong, MPH, FACHE Director, Mass General TeleHealth Massachusetts General Hospital Discover Innovations in mHealth and Telehealth Initiatives 8:45 am – 9:30 am Explore Health Care in Non-Traditional Settings The introduction of virtual health care visits required patients to travel to a designated medical facility to interact with a provider located in another medical facility. Consumers, however, are now pressuring providers to provide health care in non-traditional settings to increase convenience and continuity of care. • Discover where providers are currently providing virtual health care visits • Recognize the implications of providing health care outside of the traditional medical setting David Balch Chief Technology Officer White House Medical Group To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com Neil Pierce Enterprise Business Lead, e-Communications Humana, Inc Jared Reitzen Chief Executive Officer, Owner, mobileStorm Owner, mHealth Watch
  • 9. DAY THREE – Thursday, July 24, 2014 (continued) 9:30 am – 10:15 am PANEL DISCUSSION: Discover New Technologies in the Field of mHealth and Telehealth As technology continues to advance, new and innovative tools which can shape the future of mHealth and Telehealth programs are being introduced in the market. • Examine new technologies that increase efficiency and effectiveness of connected health • Investigate new apps, sensors, wearable technologies, etc. and the outcomes achieved through use of new technologies Wendy Deibert, RN, BSN Vice President, Telehealth Services Mercy Telehealth Michael Docktor, MD Pediatric Gastroenterologist, Director of Clinical Mobile Solutions Boston Children’s Hospital Gary Strumolo Global Manager, Interiors, Infotainment, Health and Wellness Research Ford Stephen Miles Research Affiliate and Consultant MIT Center for Biomedical Innovation 10:15 am – 10:30 am Networking and Refreshment Break 10:30 am – 11:15 am Case Study: Cross Boundaries and Expand through International Telehealth Technology allows not only for delivering care across state lines, but across continents. International Telemedicine is growing in popularity, and this session provides necessary insight on what other countries are doing in mHealth and Telehealth to better understand how to develop an international program. • Learn how to develop partnerships with international organizations • Realize the mechanics of working across borders in a connected health program • Uncover what the U.S. can learn from other countries in how they deliver care Luiz Tizatto President, Continua Health Alliance Chapter Brazil Chief Executive Officer, Unit Care Purna Prasad, PhD, MS, BE, CCE Director, Clinical Technology and Biomedical Engineering Stanford University Medical Center 11:15 am – 12:00 pm CLOSING KEYNOTE ADDRESS: Look into the Future of Telehealth and mHealth The role of technology in patient care has continued to grow as technology advances and new pilots and programs are developed. Each success – and each failure – helps shape future programs. • Hear from an organization deeply involved in Telehealth and mHealth and how it has changed the organization • Discuss lessons learned from digital health programs and new priorities moving forward • Understand how far connected health has come and where the future is going Joseph Kvedar, MD Director, Center for Connected Health Associate Professor of Dermatology, Harvard Medical School 12:00 pm Close of Summit To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com “The mHealth + Telehealth World Congress was a high energy event bringing together respected thought leaders to discuss everything from innovation and strategy to the practical realities on the ground. It is an essential event to stay forward looking, distribute energy and resources in the right places, and best position our company in the marketplace for growth.” — Rose Maljanian, Chairman & CEO, HealthCAWS
  • 10. To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com Supplier/ Consultant 31% Health Plan 9% Hospital/ Provider 39% Media 3% Doctor/ MD/Nurse 2% Media/Research/ Academic/Gov’t 4% Director/Manager 50% C-Suite/President/ Medical Director 12% Other 10% EVP/SVP/VP 22% 5th Annual mHealth + Telehealth world 2013 P r o f i l e B y I n d u s t r y 5th Annual mHealth + Telehealth world 2013 P r o f i l e B y a t t e n d ee S P ONSO R S H I P AND E X E CUTIV E N E TWO R KING O P P O R TUNITI E S Benefit from face to face marketing, corporate branding, and relationship building by participating in the mHealth + Telehealth World 2014 as an active supporter and sponsor. For more information on sponsorship and networking opportunities, please contact: Chris Karassik, Business Development Manager,World Congress • P: 781-939-2419 • Email: Chris.Karassik@worldcongress.com or Suzanne Carroll, Business Development Manager, World Congress P: 781-939-2648 • Email: Suzanne.Carroll@worldcongress.com Pharma/Med Device 10% Academic/Association/Research/Gov’t 8% Educational Underwriters Exhibitors include “There are so many opportunities to network with accomplished and innovative professionals at mHealth + Telehealth World. You learn as much from each other as you do from the presentations.” — Christy Frownfelter, Strategic Initiatives Developer, PinnacleHealth Strategic Technology mHealth + TELEHEALTH WorldmHealth + TELEHEALTH World 2 0 1 4 Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs Official Mobile App Sponsor Associate Sponsor
  • 11. “World Congress did a great job of bringing together all of the rock-stars of mHealth and Telemedicine at mHealth + Telehealth World.” — James Marcin, MD, MPH, Pediatric Critical Care, UC Davis Children’s Hospital To Register, please visit www.worldcongress.com/mHealth • Phone: 800-767-9499 • Fax: 781-939-2543 • Email: wcreg@worldcongress.com mobile device readmissions security sustainability patient-centered care virtual ca telemedicine continuum of care system/EHR scaling consumer demand measurement & metr remote care regulation physician shortages meaningful engagement financial models ACO social engagement privacy adherence mobile device readmissions security sustainability patient-centered care virtual ca telemedicine continuum of care system/EHR scaling consumer demand measurement & metr remote care regulation physician shortages meaningful engagement financial models ACO social engagement privacy adherence mHealth Telehealth Digital Health Connected Health Supporting Partners Year after year, technology has played a role in changing the way that health care is delivered. Now in 2014, as technology continues to advance, consumers are demanding more convenient and cost-effective care through increased use of mHealth and Telehealth. The mHealth + Telehealth World 2014 is the must-attend event for health care executives interested in learning how to most efficiently utilize Telehealth programs and mHealth practices together to achieve success in their connected health initiatives. Hear case studies, understand the ROI, and discuss ways to address critical issues — including licensing and security – of digital health practices. mHealth + TELEHEALTH WorldmHealth + TELEHEALTH World 2 0 1 4 Increase Efficiency, Encourage Engagement, and Ensure Sustainability of Connected Health Programs HEALTH PLAN MARKET TRENDS LETTER Strategic Insights on the Future of the Health Insurance Industry
  • 12. PRSRTSTD U.S.Postage PAID Gallery WorldCongress 500WestCummingsPark,Suite5200 Woburn,MA01801 HL14028 RegistrationFee:RegisterBy 05/9/14 RegisterBy 06/20/14 RegisterBy 07/22/14 Standard Conference$1995$2295$2595 HealthPlans,HospitalsHealthSystems Conference$795$1095$1395 Government Conference$495$495$495 Feefortheconferenceincludeswelcomecoffee,lunch,reception,refreshments,and web-basedconferencedocumentationavailablepre-andposteventthroughapassword protectedweb-site.Pleasemakechecks(inU.S.fundsdrawnonaU.S.bank)payable toWCResearch,Inc.(Nopersonalchecksaccepted.Verificationmayberequiredfor HospitalandHealthSystems/Academic/Governmentrate.) Pleasecontactusshouldyouhaveanyspecialneeds TeamRegistration:Yourorganizationmaysend1executive FREEforevery3delegatesregistered.Allregistrationsmustbe madeatthesametimetoqualify SubstitutionCancellation:Yourregistrationmaybetransferredto amemberofyourorganizationupto24hoursinadvanceoftheconference. Cancellationsreceivedinwritingonorbefore30dayspriortothestartoftheevent willberefunded,lessa$395administrativecharge. Norefundswillbemadeafter thisdate;however,theregistrationfeelessthe$395administrativechargecanbe creditedtoanotherWorldCongressconferenceifyouregisterwithin6monthsfrom thedateofthisconference. Incaseofconferencecancellation,WorldCongress’ liabilityislimitedtorefundoftheconferenceregistrationfeeonly.WorldCongress reservestherighttoalterthisprogramwithoutpriornotice. SatisfactionGuaranteed:WorldCongressstandsbehindthe qualityofitsconferences.Ifyouarenotsatisfiedwiththequalityof theconference,acreditwillbeawardedtowardsacomparableWorld Congressconferenceofyourchoice Venue: HyattRegencyBoston OneAvenuedeLafayette,Boston,Massachusetts,USA02111 Tel:888-421-1442Fax:+16174512198 RoomRate:$229 Cutoffdate: 7/7/14 www.regencyboston.hyatt.com PleasementionWorldCongresswhenbooking toreceivethisspecialrate! 3EasyWaystoRegister WEBSITE www.worldcongress.com/ mHealth E-MAIL wcreg@worldcongress.com BestValue PHONE 800-767-9499•781-939-2400outsidetheU.S. Registerbyjune20,2014andSave$300onyourregistrationfee mHealth+TELEHEALTHWorldmHealth+TELEHEALTHWorld 2014 IncreaseEfficiency,EncourageEngagement,andEnsureSustainabilityofConnectedHealthPrograms July22-24,2014•HyattRegency•Boston,MA ToRegister,pleasevisitwww.worldcongress.com/mhealth•Phone:800-767-9499•Fax:781-939-2543•Email:wcreg@worldcongress.com 1. Identify strategiestoensure thefinancial sustainabilityof connectedhealth programsand discovertheROIof incorporating technologyinto caredelivery 2. Understand healthplan reimbursement andtheneed forcollaboration amonghealthcare providersand payers 3. Overcome interoperability issuesandlimit interruptionof currentworkflowsto ensureefficiencyand successofTelehealth andmHealthprograms 4. Engage providersand consumersindigital healthprograms toincrease participation andencourage patientself- management 5. Discover innovative technologies andusesofmHealth andTelehealth toprepare forthefuture ofconnected healthpractices Top5ReasonstoAttend www.worldcongress.com/mHealth