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How to Implement Big Change Now

Ann Rhoades, Co-Founder of JetBlue, shares how to empower employees, lead by example, and bury your competition.

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How to Implement Big Change Now

  1. 1. Presented by Xerox How to Implement Big Change Now Ann Rhoades’ Map to Success
  2. 2. 5 Steps for Tackling Big Change • • • • • Step 1 Build and Internal Communications Team Step 2 Make Communication Two-Way Step 3 Establish an Internal Communications Plan Step 4 Underpromise and Overdeliver Step 5 Reward Employees for Making you Successful
  3. 3. Step 1 Build an Internal Communications Team To deliver a message that brings everyone together start by bringing together key employees together to talk about what it means. “Of course you need the senior leadership, but you also need the other internal leaders from every level,” says Rhoades. “Get every A-player in the room. Your managers know who they are.” These A-players will feel empowered by their firsthand knowledge, and they’ll spread the message in a natural way. www.getoptimistic.com
  4. 4. Step 2 Make Communications Two-Way Tackling a big change as a leader is not about having all the answers, it’s about being open to hearing them. Make sure your employees know you’re open and listening. www.getoptimstic.com
  5. 5. Step 3 Establish an Internal Communications Plan One place to be confident at the outset is in your plan to deliver updates about how the change is defined and implemented. Promise to keep talking and deliver on it. wwww.getoptimistic.com
  6. 6. Step 4 Underpromise and Overdeliver When it’s time to communicate the change to customers, make sure everyone in your organization is prepared to be on the front lines. Go out with a promise you know you can beat. wwww.getoptimistic.com
  7. 7. Step 5 Build an Internal Communications Team To deliver a message that brings everyone together start by bringing together key employees together to talk about what it means. wwww.getoptimistic.com
  8. 8. Click here to hear more from JetBlue Co-Founder, Ann Rhoades http://www.youtube.com/watch?v=A_lXWZ-0_mE
  9. 9. For more valuable insights, visit GetOptimistic.com @GrowOptimism Presented by Xerox
  10. 10. For more valuable insights, visit GetOptimistic.com @GrowOptimism Presented by Xerox

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