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Terrasoft
Terrasoft 
500 
experts 
20%of 
CIS CRM market 
12years 
on the market 
6 000 
customers
Boston 
Samara 
London 
400partners around the world 
Riga 
Terrasoftgeography 
Moscow 
Kiev
Awards and recognition 
Bpm’onlineis positioned as a Facilitatorin Nucleus Research CRM Value Matrix
1281%ROI 
within 3 months after bpm’onlineCRM deployment
Schneider Electric resellers in 28countries leveragebpm'online
Over3,500users take advantage of bpm’onlineapplication in their daily work
CRMphilosophyat bpm’onlineproducts
Campaigns 
Lead management 
Opportunity management 
Orders & invoices 
Customer service 
CRM
Campaigns 
Lead management 
Opportunity management 
Orders & invoices 
Customer service 
CRM
Campaigns 
Lead management 
Opportunity management 
Orders & invoices 
Customer service 
CRM
Campaigns 
Lead management 
Opportunity management 
Orders & invoices 
Customer service 
CRM
Lead generation 
Lead qualification 
Lead distribution 
Lead to opportunity conversion 
Prospecting 
Needs analysis 
Value...
Lead generation 
Lead qualification 
Lead distribution 
Lead to opportunity conversion 
Prospecting 
Needs analysis 
Value...
Lead generation 
Lead qualification 
Lead distribution 
Lead to opportunity conversion 
Prospecting 
Needs analysis 
Value...
Lead generation 
Lead qualification 
Lead distribution 
Lead to opportunity conversion 
Prospecting 
Needs analysis 
Value...
360°customer view 
Segmentation 
Lead management 
Lead scoring 
Campaign management 
Omni-channelcommunications 
E-mail 
S...
Opportunitymanagement 
Orders and invoices 
Products and services 
Collaboration tools 
Quote management 
Contract managem...
Opportunitymanagement 
Orders and invoices 
Products and services 
Collaboration tools 
Quote management 
Contract managem...
Business process management
BPM+CRM 
bpm’onlinekey advantage 
Out of the box reference processesfor sales, marketing and service.
Platform
Engaging interface that users love!
Mobile
Why 
bpm’online? 
BPM + 
Out of the box reference processes 
All-in-one platform for sales, marketing and service 
Engagin...
Kiev 
115a Krasnozvezdniyav. 
+38 (044) 363-31-33 
info@terrasoft.ua 
www.terrasoft.ua 
Terrasoft
Terrasoft presentation @ IDCEE2014
Terrasoft presentation @ IDCEE2014
Terrasoft presentation @ IDCEE2014
Terrasoft presentation @ IDCEE2014
Terrasoft presentation @ IDCEE2014
Terrasoft presentation @ IDCEE2014
Terrasoft presentation @ IDCEE2014
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Terrasoft presentation @ IDCEE2014

Presentation of Terrasoft and BPMOnline at IDCEE2014

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Terrasoft presentation @ IDCEE2014

  1. 1. Terrasoft
  2. 2. Terrasoft 500 experts 20%of CIS CRM market 12years on the market 6 000 customers
  3. 3. Boston Samara London 400partners around the world Riga Terrasoftgeography Moscow Kiev
  4. 4. Awards and recognition Bpm’onlineis positioned as a Facilitatorin Nucleus Research CRM Value Matrix
  5. 5. 1281%ROI within 3 months after bpm’onlineCRM deployment
  6. 6. Schneider Electric resellers in 28countries leveragebpm'online
  7. 7. Over3,500users take advantage of bpm’onlineapplication in their daily work
  8. 8. CRMphilosophyat bpm’onlineproducts
  9. 9. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
  10. 10. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
  11. 11. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
  12. 12. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
  13. 13. Lead generation Lead qualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
  14. 14. Lead generation Lead qualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
  15. 15. Lead generation Lead qualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
  16. 16. Lead generation Lead qualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
  17. 17. 360°customer view Segmentation Lead management Lead scoring Campaign management Omni-channelcommunications E-mail SMS Events Web-to-leadform Socialmedia Loyalty /reward program management Mobile capabilities for loyalty management bpm’onlinemarketing
  18. 18. Opportunitymanagement Orders and invoices Products and services Collaboration tools Quote management Contract management Document flow automation Project management Mobile capabilities for SFA 360°customer view Segmentation Lead management Lead scoring Campaign management Omni-channelcommunications E-mail SMS Events Web-to-leadform Socialmedia Loyalty /reward program management Mobile capabilities for loyalty management bpm’onlinemarketing bpm’onlinesales
  19. 19. Opportunitymanagement Orders and invoices Products and services Collaboration tools Quote management Contract management Document flow automation Project management Mobile capabilities for SFA 360°customer view Segmentation Lead management Lead scoring Campaign management Omni-channelcommunications E-mail SMS Events Web-to-leadform Socialmedia Loyalty /reward program management Mobile capabilities for loyalty management Case management Service level management Service catalogue management Knowledge management Feedback management Omni-channel communications Customer Portal bpm’onlinemarketing bpm’onlinesales bpm’onlinecustomer service
  20. 20. Business process management
  21. 21. BPM+CRM bpm’onlinekey advantage Out of the box reference processesfor sales, marketing and service.
  22. 22. Platform
  23. 23. Engaging interface that users love!
  24. 24. Mobile
  25. 25. Why bpm’online? BPM + Out of the box reference processes All-in-one platform for sales, marketing and service Engaging interface that users love!
  26. 26. Kiev 115a Krasnozvezdniyav. +38 (044) 363-31-33 info@terrasoft.ua www.terrasoft.ua Terrasoft

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