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Global Online Travel Agency (OTA)
Service Map
by Yumi Tsuda
2
Global Service Map
๏ผœOther Independents๏ผž
(Comparison) [1.9M]
(Neo OTA) [52.7M]
๏ผœASEAN Biggs>
(Basic OTA) [8.4M]
(Basic OTA) [6.8M]
(Basic OTA) [1.7M]
โ€ƒ(Basic OTA) [4.6M]
โ€ƒ(Hotel OTA) [5.1M]
โ€ƒ(Basic OTA) [11.8M]
โ€ƒ(Hotel Booking) [129.4M]
โ€ƒ(Comparison) [12.9M]
โ€ƒ(Neo OTA) [10.3M]
โ€ƒ(Tour OTA) [6.9M]
โ€ƒ(Comparison) [19.1M]
โ€ƒ(Booking Management SaaS)
Oldest
Brands
Expedia Group
(by IAC)
IPO
โ€ƒ(Basic OTA) [30.9M]
โ€ƒ(Hotel OTA) [291.3M]
โ€ƒ(Hotel OTA) [32.1M] @SG
โ€ƒ(Comparison) [31.6M]
โ€ƒ(Booking Management SaaS)
Huge
Traffic
Priceline Group IPO
โ€ƒ(Neo OTA) [884K]
(Basic OTA) [43.9M]
(Tour OTA) [236K]
Biggest in
China
Ctrip Group
(Tour OTA) [7.8M]
IPO
IPO
(Basic OTA) [23.3M]
(Basic OTA) [6.0M]
(Bus OTA) [7.0M]
(Comparison) [1.0M]
@Thailand
Has taken
India
MakeMyTrip Group
(Hotel OTA) [8.8M]
IPO
Invests
[]: Estimated monthly visits
3
Way to Exit of Main Service of Each Group
Country Founded Exit
Years
to Exit
Fund
Raised to Exit
Major Investors
US 1996 2003, Acquired by IAC 7 years N/A IAC
US 1996
1999, Went Public
(NASDAQ)
3 years โ€ƒโ€ƒ$77M
Harmony Partners,
1st Venture
China 1999
2003, Went Public
(NASDAQ)
4 years โ€ƒโ€ƒ$26M
IDG Capital Partners,
SAIF Partners
India 2000
2010, Went Public
(NASDAQ)
10 years โ€ƒโ€ƒ$39M
Helion, SAIF Partners,
Sierra Ventures
Basic
OTAs
โ€ƒHotels.com (โ€™91) โ€ƒโ€ƒExpedia (โ€™96)โ€ƒโ€ƒโ€ƒTripAdvisor (โ€™00)
โ€ƒโ€ƒBooking.com (โ€™96)
โ€ƒโ€ƒTravelocity (โ€™96)
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒPriceline.com (โ€™98)
(Agoda (โ€™05))
Comparing
Sites
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒBookit.com (โ€™00)โ€ƒโ€ƒKayak (โ€™04)
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒOrbitz (โ€™01)โ€ƒโ€ƒโ€ƒTrivago (โ€™05)
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒSkyScanner (โ€™03)โ€ƒโ€ƒโ€ƒโ€ƒDealBase (โ€™08)โ€ƒ
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒMibissimo (โ€™03)
โ€ƒโ€ƒโ€ƒ
Neo
OTAs
โ€ƒโ€ƒโ€ƒโ€ƒ โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒHomeaway (โ€˜05)โ€ƒAirBnB (โ€™08)โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒSaxyful (โ€™13)
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒRoom 77 (โ€™10)โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒJetbay (โ€™14)
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒHotelTonigt (โ€™10)
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒWanderable (โ€™11)
โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒOlset (โ€™12)
โ–ผInternet penetration in US and birth trend of services
Birth trend of services in US/Europe
Basic OTAs
Comparing sites
Neo OTAs
Source: Google Public Data
5
M&A trend of services in US/Europe
1990- 1995- 2000~ 2005~ 2010~ 2015~
(โ€˜03)
(โ€™04)
(โ€™12)
(โ€™14)
(โ€™15)
(โ€™15)
(โ€™15)
(โ€™98)
(โ€™05)
(โ€™07)
(โ€™12)
(โ€™14)
Point : The year the service launched
(): The year the service M&Aed
6
Birth trend of services in ASEAN
1990~ 2000~ 2005~ 2010~ 2015~
Basic OTAs
Hoteltravel.com (โ€™99) TNK Travel Vietnam (โ€™01) Agoda (โ€™05)
Wego (โ€™05)
Asiabooking (โ€™07)
Vokamo (โ€™04)
Tiket2 Indonesia (โ€™10)
Oway (โ€™11)
IVIVU (โ€™11)
Kamar Murah (โ€™11)
My Bali Property (โ€™11)
NyariKost (โ€™11)
Tiket.com (โ€™11)
Traveloka (โ€™12)
Atadi.vn (โ€™13)
Dumaybay (โ€™13)
Vebay24h (โ€™13)
Arena Ticket (โ€™13)
Vntrip.vn (โ€™14)
PegiPegi (โ€™15)
Inap (โ€™15)
Hotel n Tiket (โ€™15)
Eksotiktour (โ€™15)
HoreTravel (โ€™15)
FLyMya (โ€™15)
Comparing
Sites
DirectRooms (โ€™99)
Neo OTAs
Ministry of Villas (โ€™12)
The Gay Passport (โ€™13)
Travelmob (โ€™12)
RoomToday (โ€™15)
Nida Rooms (โ€™15)
Travelio.com (โ€™15)
Tour
Booking
Eazytour (โ€™11)
tripvisto (โ€™14)
Travacello (โ€™14)
Tripovo (โ€™15)
Pikavia (โ€™15)
Yellow๏ผšRaised Fund / Exitedโ€ƒโ€ƒBlue๏ผš1M+ of estimated monthly visit
Some services (like those founded by foreigners) appeared earlier, but mostly started to come out after 2010.
โ–ผInternet penetration and birth trend
7
Birth trend of services in ASEAN
Hoteltravel.com
Directrooms
Tiket.com
Traveloka
Oway
FlyMya
PegiPegi
IVIVU
Vtrip.vn
Ctrip
MakeMyTrip GoIbibo
Vietnam
China
Philippines
Thailand
India
Indonesia
Myanmar
Source: Google Public Data
1,500
3,000
US India Singapore Indonesia Thailand Malaysia Vietnam Philippines Myanmar
Still very few, compared to US and India
8
The number of services in ASEAN
*The number of word search hit in Tracxn (2016/10/28)
Singapore Indonesia Thailand Malaysia Vietnam Philippines Myanmar
271085
35
57
3
14
282831
95
132
11
36
52
7066
190
336 "Travel" "Hotels" "Flights"
9
Funded Services in ASEAN
Country Founded Service Raised to date Major Round Major Investors
Singapore 2005 Flight Booking $60.5M 2015, Venture
2013, Series C
Crescent Group, Tiger
Global Management
Indonesia 2015 Branded Hotels $5.5M 2016, Pre-Series A Convergence, Cyber
Agent
Indonesia 2012 Hotel Booking $3M 2012, Venture Recruit (JV)
Vietnam 2014 Hotel Booking (Official partner of
Booking.com)
$3M 2016, Series A F&H (SG)
Indonesia 2015 Price Negotiable Hotel Booking $2M 2015, Seed Gobi, SURYA SEMESTA
INTERNUSA
Singapore 2015 Branded Hotels $1M 2015, Seed Ooredo, Rocket
Internet
Myanmar 2015 Flight Booking $1M 2016, Series A BOD Tech
Indonesia 2014 Tour Booking $1M 2015, Series A Gobi, East Ventures
Indonesia 2012 Flight Booking Undisclosed 2013, Series A Global Founders
Capital,
East Ventures
Myanmar 2011 Hotel & Flight Booking Undisclosed 2015, Venture Beenext
Malaysia 2002 [to B] OEM of Booking Service. Undisclosed 2015, Venture GGV, DMP
Funded services are still very few too.
โ€ข Services in ASEAN are still in funding phase. They need more fund to
grow.
โ€ข The M&A trend is totally cross-border. How US huge groups will
expand to Asia?
โ€ข Itโ€™s time for โ€œNeo OTAsโ€ globally. Who will win in each market?
10
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Global OTA Service Map

  • 1. Global Online Travel Agency (OTA) Service Map by Yumi Tsuda
  • 2. 2 Global Service Map ๏ผœOther Independents๏ผž (Comparison) [1.9M] (Neo OTA) [52.7M] ๏ผœASEAN Biggs> (Basic OTA) [8.4M] (Basic OTA) [6.8M] (Basic OTA) [1.7M] โ€ƒ(Basic OTA) [4.6M] โ€ƒ(Hotel OTA) [5.1M] โ€ƒ(Basic OTA) [11.8M] โ€ƒ(Hotel Booking) [129.4M] โ€ƒ(Comparison) [12.9M] โ€ƒ(Neo OTA) [10.3M] โ€ƒ(Tour OTA) [6.9M] โ€ƒ(Comparison) [19.1M] โ€ƒ(Booking Management SaaS) Oldest Brands Expedia Group (by IAC) IPO โ€ƒ(Basic OTA) [30.9M] โ€ƒ(Hotel OTA) [291.3M] โ€ƒ(Hotel OTA) [32.1M] @SG โ€ƒ(Comparison) [31.6M] โ€ƒ(Booking Management SaaS) Huge Traffic Priceline Group IPO โ€ƒ(Neo OTA) [884K] (Basic OTA) [43.9M] (Tour OTA) [236K] Biggest in China Ctrip Group (Tour OTA) [7.8M] IPO IPO (Basic OTA) [23.3M] (Basic OTA) [6.0M] (Bus OTA) [7.0M] (Comparison) [1.0M] @Thailand Has taken India MakeMyTrip Group (Hotel OTA) [8.8M] IPO Invests []: Estimated monthly visits
  • 3. 3 Way to Exit of Main Service of Each Group Country Founded Exit Years to Exit Fund Raised to Exit Major Investors US 1996 2003, Acquired by IAC 7 years N/A IAC US 1996 1999, Went Public (NASDAQ) 3 years โ€ƒโ€ƒ$77M Harmony Partners, 1st Venture China 1999 2003, Went Public (NASDAQ) 4 years โ€ƒโ€ƒ$26M IDG Capital Partners, SAIF Partners India 2000 2010, Went Public (NASDAQ) 10 years โ€ƒโ€ƒ$39M Helion, SAIF Partners, Sierra Ventures
  • 4. Basic OTAs โ€ƒHotels.com (โ€™91) โ€ƒโ€ƒExpedia (โ€™96)โ€ƒโ€ƒโ€ƒTripAdvisor (โ€™00) โ€ƒโ€ƒBooking.com (โ€™96) โ€ƒโ€ƒTravelocity (โ€™96) โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒPriceline.com (โ€™98) (Agoda (โ€™05)) Comparing Sites โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒBookit.com (โ€™00)โ€ƒโ€ƒKayak (โ€™04) โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒOrbitz (โ€™01)โ€ƒโ€ƒโ€ƒTrivago (โ€™05) โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒSkyScanner (โ€™03)โ€ƒโ€ƒโ€ƒโ€ƒDealBase (โ€™08)โ€ƒ โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒMibissimo (โ€™03) โ€ƒโ€ƒโ€ƒ Neo OTAs โ€ƒโ€ƒโ€ƒโ€ƒ โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒHomeaway (โ€˜05)โ€ƒAirBnB (โ€™08)โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒSaxyful (โ€™13) โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒRoom 77 (โ€™10)โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒJetbay (โ€™14) โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒHotelTonigt (โ€™10) โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒWanderable (โ€™11) โ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒโ€ƒOlset (โ€™12) โ–ผInternet penetration in US and birth trend of services Birth trend of services in US/Europe Basic OTAs Comparing sites Neo OTAs Source: Google Public Data
  • 5. 5 M&A trend of services in US/Europe 1990- 1995- 2000~ 2005~ 2010~ 2015~ (โ€˜03) (โ€™04) (โ€™12) (โ€™14) (โ€™15) (โ€™15) (โ€™15) (โ€™98) (โ€™05) (โ€™07) (โ€™12) (โ€™14) Point : The year the service launched (): The year the service M&Aed
  • 6. 6 Birth trend of services in ASEAN 1990~ 2000~ 2005~ 2010~ 2015~ Basic OTAs Hoteltravel.com (โ€™99) TNK Travel Vietnam (โ€™01) Agoda (โ€™05) Wego (โ€™05) Asiabooking (โ€™07) Vokamo (โ€™04) Tiket2 Indonesia (โ€™10) Oway (โ€™11) IVIVU (โ€™11) Kamar Murah (โ€™11) My Bali Property (โ€™11) NyariKost (โ€™11) Tiket.com (โ€™11) Traveloka (โ€™12) Atadi.vn (โ€™13) Dumaybay (โ€™13) Vebay24h (โ€™13) Arena Ticket (โ€™13) Vntrip.vn (โ€™14) PegiPegi (โ€™15) Inap (โ€™15) Hotel n Tiket (โ€™15) Eksotiktour (โ€™15) HoreTravel (โ€™15) FLyMya (โ€™15) Comparing Sites DirectRooms (โ€™99) Neo OTAs Ministry of Villas (โ€™12) The Gay Passport (โ€™13) Travelmob (โ€™12) RoomToday (โ€™15) Nida Rooms (โ€™15) Travelio.com (โ€™15) Tour Booking Eazytour (โ€™11) tripvisto (โ€™14) Travacello (โ€™14) Tripovo (โ€™15) Pikavia (โ€™15) Yellow๏ผšRaised Fund / Exitedโ€ƒโ€ƒBlue๏ผš1M+ of estimated monthly visit Some services (like those founded by foreigners) appeared earlier, but mostly started to come out after 2010.
  • 7. โ–ผInternet penetration and birth trend 7 Birth trend of services in ASEAN Hoteltravel.com Directrooms Tiket.com Traveloka Oway FlyMya PegiPegi IVIVU Vtrip.vn Ctrip MakeMyTrip GoIbibo Vietnam China Philippines Thailand India Indonesia Myanmar Source: Google Public Data
  • 8. 1,500 3,000 US India Singapore Indonesia Thailand Malaysia Vietnam Philippines Myanmar Still very few, compared to US and India 8 The number of services in ASEAN *The number of word search hit in Tracxn (2016/10/28) Singapore Indonesia Thailand Malaysia Vietnam Philippines Myanmar 271085 35 57 3 14 282831 95 132 11 36 52 7066 190 336 "Travel" "Hotels" "Flights"
  • 9. 9 Funded Services in ASEAN Country Founded Service Raised to date Major Round Major Investors Singapore 2005 Flight Booking $60.5M 2015, Venture 2013, Series C Crescent Group, Tiger Global Management Indonesia 2015 Branded Hotels $5.5M 2016, Pre-Series A Convergence, Cyber Agent Indonesia 2012 Hotel Booking $3M 2012, Venture Recruit (JV) Vietnam 2014 Hotel Booking (Official partner of Booking.com) $3M 2016, Series A F&H (SG) Indonesia 2015 Price Negotiable Hotel Booking $2M 2015, Seed Gobi, SURYA SEMESTA INTERNUSA Singapore 2015 Branded Hotels $1M 2015, Seed Ooredo, Rocket Internet Myanmar 2015 Flight Booking $1M 2016, Series A BOD Tech Indonesia 2014 Tour Booking $1M 2015, Series A Gobi, East Ventures Indonesia 2012 Flight Booking Undisclosed 2013, Series A Global Founders Capital, East Ventures Myanmar 2011 Hotel & Flight Booking Undisclosed 2015, Venture Beenext Malaysia 2002 [to B] OEM of Booking Service. Undisclosed 2015, Venture GGV, DMP Funded services are still very few too.
  • 10. โ€ข Services in ASEAN are still in funding phase. They need more fund to grow. โ€ข The M&A trend is totally cross-border. How US huge groups will expand to Asia? โ€ข Itโ€™s time for โ€œNeo OTAsโ€ globally. Who will win in each market? 10 Comment