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Yusri Heneke
Date of Birth: 8th November 1989 6 Robyn Street
Mobile: 0723619738 Stellenbosch
E-mail: Yusri.heneke@yahoo.com 7600
Driver’s License: Code B, Clear South Africa
Profile:
I am an enthusiastic, hands-on IT Professional with 3 years’ experience in support (1st, 2nd and 3rd
line). I have a proven track record of managing and maintaining servers and desktops in LAN/WAN
network infrastructures and adopt a meticulous approach to ensure the smooth running of Business
Operations. I am passionate about learning, particularly regarding the latest enhancements in
technology and apply this to my duties wherever relevant.
Skills Summary (Server administration duties):
VMARE:
 VMWare - Virtual environment management
 VMWare Environment Support
 VMWare Site recovery Management
 Creating VMWare Templates
 Creating custom VM’s
 Troubleshooting snapshots
 Manage datastores
 Upgrading VMWare tools and hardware
 Maintenance on VM’s
 Create replication groups
SIN Telligent:
 Alert monitoring
 Installing SIN Telligent agents on servers and devices
 Upgrading agents
 Creating custom alerts

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Windows Server 2012:
 Installing and configuring windows server 2012
Microsoft Active Directory:
 User account administration
 Creating security groups
 OU structure management
 Troubleshooting Active directory
 Group policies
 DNS
 DHCP
Antivirus:
 Installing and administering EPO 5.1 – 5.3
 Deploy clients to server and workstations
 Creating task and policies for clients
 Backup restore and upgrade of EPO
 Testing patches of new releases
Exchange 2010:
 Installing and administering exchange 2010
 Installing CAS and mailbox servers
 Creating DAG’s for exchange 2010
 IIS setup for webmail
 SNMTP connectors for exchange 2010
 Manage offline address book
 Creating distribution lists and contacts
 Installing certificate for exchange 2010
 Creating SAN names
 Configuring UM server
Lync 2013:
 Installing and configuring Lync 2013 server
 Creating dial plans for internal and external use.
 Manage 2 Lync frontends
 Installing Lync backend SQL services
 Configure Lync for global federation
 Lync integration with active directory and exchange 2010
 Creating resource pools
 User Administration on Lync control panel

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Legato EMC Networker:
 Installing and configuring of EMC Networker
 Daily, weekly, Monthly and yearly backups
 Administering tapes and the backup devices
 Labeling tapes
Firewall Fortigate – forticloud:
 Backing up configuration
 Monitoring traffic
 Creating reports
 Creating inbound and outbound rules
 Creating VPN accounts
Qualifications:
 NQF IT Level 4
 Fundamentals of Windows Server Infrastructure 2012
 Education:
 2003 – 2008: High School Stellenbosch
 Completed Grade 12
 2009 – 2011: Boland College Stellenbosch
 NQF IT Level 4
 2015: Torque IT
 Fundamentals of Windows Server Infrastructure 2012
Employment History:
Datacentrix Managed Services (Outsourced to REMGRO LTD)
IT Support Engineer August 2012 – Present
 Managed Backup tapes (EMC Networker Administration).
 Managed and Administered Windows 7 and Windows 8 – 8.1 workstations and laptops.
 Supported and maintained servers and McAfee.
 Supported Microsoft Office 2003/2007/2010/2013.
 Managed Konica Minolta and HP Printers.
 Managed Exchanged 2010 and over 200 user accounts in Active Directory.
 Help rolled out VOIP (Lync 2013)
 Monitoring Sintelligent.
 Shared knowledge with new recruits.
 Manage Remgro AV support

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Datacentrix Managed Services (Outsourced to British American Tobacco)
IT Support Technician March 2012 – August 2012
 Helped migrate Windows XP to Windows 7
 Helped rolled out new Mcafee Antivirus
 Utilized problem solving and troubleshooting to resolve any issues
 Upgraded Lotus Notes
References
Stephanie de Kock
IT Manager
Work: +27834741616
Email: sdekock@remgro.com
Francois Viljoen
Service Delivery Manager at REMGRO
Work: +27828784407
Email: fviljoen@remgro.com
Hannes Burger
Operations Manager
Work: +27824483814
Email: hsb@remgro.com
Allan Engelbrecht
Transition Manager at BAT (Was my manager with a Blend 7 project)
Work: +27826509588
Email: Allan_Engelbrecht@bat.com