Tips for creating a Self Organizing Teams

Yves Hanoulle
Yves HanoulleCreative Collaboration Agent à De Persgroep Publishing
Tips for creating a self-organizing team,[object Object],Yves Hanoulle,[object Object]
PairCoaching.net,[object Object],2,[object Object]
Me.About(),[object Object],Yves Hanoulle,[object Object],Project Coach,[object Object],Training, Coaching  & Consultancy Services ,[object Object],	on agile & Team practices,[object Object],in EMEA. ,[object Object],Certified Core Trainer,[object Object],Social Media YvesHanoulle,[object Object],Partner of Els Ryssen,[object Object],Father of Joppe 2002, Bent  2004, Geike 2007,[object Object],3,[object Object]
You.About ( 3 minutes),[object Object],Who are you?,[object Object],What makes you different?,[object Object],What would be the successful 	outcome of this talk for you?,[object Object],4,[object Object]
Disclaimer,[object Object],You don’t have to believe in the sea to get wet,[object Object],You only have to get ,[object Object],IN ,[object Object],to get wet,[object Object],5,[object Object]
2 Leadership models,[object Object],Work,[object Object],1 manager,[object Object],5 to 5000 ,[object Object],6,[object Object]
2 Leadership models,[object Object],Home,[object Object],2 parents,[object Object],1 to 5 children (or 17),[object Object],Raising children as a single parent is hard,[object Object],7,[object Object]
Who’s right?,[object Object],I propose you try Pair Coaching inside your company,[object Object],8,[object Object]
The agile manifesto,[object Object],Individuals and interactionsWorking softwareCustomer collaborationResponding to change,[object Object],over processes and tools,[object Object],comprehensive documentation ,[object Object],over contract negotiation ,[object Object],over following a plan ,[object Object],http://agilemanifesto.org/,[object Object],9,[object Object]
Principles behind the Agile Manifesto,[object Object],Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. ,[object Object],Welcome changing requirements, even late in development. Agile processes harness change for  the customer's competitive advantage. ,[object Object],Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale. ,[object Object],Business people and developers must work together daily throughout the project. ,[object Object],Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done. ,[object Object],The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. ,[object Object],Working software is the primary measure of progress. ,[object Object],Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely. ,[object Object],Continuous attention to technical excellence and good design enhances agility. ,[object Object],Simplicity--the art of maximizing the amount of work not done--is essential. ,[object Object],The best architectures, requirements, and designs emerge from self-organizing teams. ,[object Object],At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly. ,[object Object],10,[object Object]
great practices instead of BEST Practices,[object Object],11,[object Object]
Building  great software is easy,[object Object],12,[object Object]
Team Life Cycle,[object Object],Norming,[object Object],Storming,[object Object],Forming,[object Object],Performing,[object Object],13,[object Object]
Situational Leadership,[object Object],14,[object Object]
Satir,[object Object],15,[object Object]
Shared Vision,[object Object],Please stand if you have ever been on a team with a shared vision,[object Object],Please sit down when what I say is NOT true from your experience on that team,[object Object],16,[object Object]
Being on a team that has a shared vision is at,[object Object],least ___ times as good,[object Object],as being on a team that doesn't,[object Object],17,[object Object]
Please share with us...,[object Object],what, in your experience, is a shared vision?,[object Object],what is it like to be on a team with a shared vision?,[object Object],what does it take to get to a shared vision?,[object Object],18,[object Object]
Emotions at work,[object Object],Please say Oh my god ! if you ever had a team member hiding how he felt.,[object Object],1 2 3,[object Object],19,[object Object]
Great practice,[object Object],Being on a team that states feelings, ,[object Object],is better than,[object Object],being on a team where feelings get in the way,[object Object],20,[object Object]
Check in,[object Object],21,[object Object]
Decision Making,[object Object],Please say YES! if you have been on a team that made decisions without pain,[object Object],1 2 3,[object Object],22,[object Object]
Great Practice,[object Object],Being on a team that makes unanimous decisions,[object Object],quickly, without redundant blather, is better than,[object Object],being on a team that does not,[object Object],23,[object Object]
Decider,[object Object],24,[object Object]
Motivation,[object Object],25,[object Object]
26,[object Object]
There is a mismatch between what  science knows and what business does,[object Object],27,[object Object]
Minimizing the damage,[object Object],Get awards out of people’s faces,[object Object],Offer rewards after the fact (As a surprise),[object Object],Never turn the quest for rewards into a contest,[object Object],Make rewards as similar as possible to the task,[object Object],Give people as much choice as possible about how rewards are used,[object Object],Try to immunize individuals against the motivational killing effects of rewards,[object Object],28,[object Object]
The Praise problem,[object Object],Don’t praise people, only what people do,[object Object],Make praise as specific as possible,[object Object],Avoid phony praise,[object Object],Avoid praise that sets up a competition,[object Object],29,[object Object]
Alignment,[object Object],Personal goals motivate people; ,[object Object],team goals motivate teams. ,[object Object],Team goals are derived from Visions. ,[object Object],Visions are derived from personal goals.,[object Object],30,[object Object]
Alignment,[object Object],31,[object Object]
I want INTEGRITY,[object Object],Professional,[object Object],By the end of 2009 I have 5 personal coaching sessions every week,[object Object],I do my self-organisation session @ Agile 2010,[object Object],I am coaching a team in EMEA before 2010,[object Object],Personal,[object Object],I will check in with each family member at least once a day,[object Object],I use the perfection game for all feedback in my relation,[object Object],In 2010 the rebuilding of our house is started,[object Object],32,[object Object]
How to create a shared vision,[object Object],Checking In,[object Object],Deciding,[object Object],Aligning: disclosing motive and setting goals,[object Object],Envisioning: creating shared vision ,[object Object],33,[object Object]
Conflict Resolution,[object Object],Please put your hand up if you have experienced conflict within a team,[object Object],34,[object Object]
Great Practice,[object Object],Being on a team that is able to use the energy,[object Object],from conflict, and resolves every conflict directly,[object Object],and efficiently, is better ...,[object Object],35,[object Object]
Talking Stick,[object Object],36,[object Object]
Talking Stick Vs Listen Protocol,[object Object],01 A: States Sentence ,[object Object],02 B: Repeat Sentence in his own words,[object Object],03 B: Is that Correct?,[object Object],04 A: that is correct!,[object Object],05 B: Is there more?,[object Object],04 A: that is NOT correct,[object Object],05 GOTO 01,[object Object],06 A: YES,[object Object],07 GOTO 01,[object Object],06 A: NO,[object Object],07 C=A,[object Object],08 A=B,[object Object],09 B=C,[object Object],10 GOTO 01,[object Object],37,[object Object]
Asking for help,[object Object],Will you….,[object Object],Will you help me with…,[object Object],Not “Can you”,[object Object],38,[object Object]
No Rescueing,[object Object],39,[object Object]
Trust,[object Object],Whistle if you have been on a team that had ,[object Object],A high level of trust among all team members,[object Object],40,[object Object]
Great Practice,[object Object],Being on a team that has a high level of ,[object Object],among the team members is better .,[object Object],41,[object Object]
Relationship Trust,[object Object],Talk Straight,[object Object],Demonstrate Respect,[object Object],Create transparency,[object Object],Right Wrongs,[object Object],Show Loyality,[object Object],Deliver Results,[object Object],Get Better,[object Object],Confront Reality,[object Object],Clarify Expectations,[object Object],Practice Accountability,[object Object],Listen First,[object Object],Keep Commitments,[object Object],Extend trusts,[object Object],42,[object Object]
Talk Straight,[object Object],60%,[object Object]
Demonstrate Respect,[object Object]
Create transparency,[object Object]
Right Wrongs,[object Object]
Show Loyality,[object Object]
Deliver Results,[object Object]
Get Better,[object Object]
The Perfection Game,[object Object]
Confront Reality,[object Object]
Clarify expectations,[object Object]
Practice accountability,[object Object],Succes has many fathers, Failure is an orfen,[object Object]
Insight: Team == Product,[object Object],All business service clients ,[object Object],must call methods of ,[object Object],this big static class.,[object Object],Why is it so ?,[object Object],You would have ,[object Object],to ask Steve. ,[object Object],Oh that is ,[object Object],impossible, ,[object Object],he is always ,[object Object],busy...,[object Object],OK, let’s ask him.,[object Object]
Listen first,[object Object],55%,[object Object]
Keep Commitments,[object Object]
Extend Trust,[object Object]
Meals,[object Object]
Make me responsible,[object Object]
Agile Hitler,[object Object]
Responsibility ,[object Object],Space,[object Object]
Trim tabber,[object Object]
Christopher Avery,[object Object]
One day in my life ,[object Object]
Formal (Positional) Power,[object Object],Sanctional Power,[object Object],Competence Power,[object Object],Informational Power,[object Object],Reference Power (Charisma),[object Object],5 types of Power,[object Object]
Tipping Point,[object Object]
The Five dysfunctions of a team,[object Object],Absence of Trust,[object Object],Fear of Conflict,[object Object],Lack of Commitment,[object Object],Avoidance of accountability,[object Object],Inattention to Results ,[object Object]
Griefwork,[object Object]
Resources:Books,[object Object],Software for your head,[object Object],The Speed of Trust,[object Object],The 7 habits of highly effective people,[object Object],The  five dysfunctions of a team,[object Object],Situational Leadership,[object Object],Teamwork is an individual skill,[object Object],Wave Rider,[object Object],X-Teams,[object Object],Leading Geeks,[object Object]
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Tips for creating a Self Organizing Teams

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Notes de l'éditeur

  1. The normal way of leading is one person that leads a team/company.
  2. There is also another way of leading, that we find normal in another part of our lives: and that is parenting.Parents typically have 2 till 5 children (With the exceptional 17 as on his picture)
  3. We want to promote to try pair coahcing or leading also in the work part Just like with parents, pilots, police etc..
  4. I’m doing this because I noticed that people are scared to change best practises
  5. Build a great team and they wil build the software (dixit Pascal Van Cauwenberghe)
  6. FormingThe “polite”stage in which the team starts to form.􀂆Everyone is trying to figure out what the team concept is.􀂆Initial “silent”leaders may take the rein.􀂆The team is usually positive –for the most part –for the initial meetings.􀂆No one has offended anyone at this point yet! StormingThe honeymoon is over.􀂆The silent leaders may be clashing for control of the group.􀂆People disagree and may blame the team concept, saying it doesn’t work.􀂆Management needs to do a lot of coaching to get people to work past their differences, may take separate 1–on–1’s with people.Norming: The team is starting to work well together, and has turned around from the ‘storming”phase. 􀂆They may start to “brag up”the team concept to others who aren’t in the team and will be very positive about their role/team group. 􀂆Often, the team will bounce back and forth between “storming”and “norming”when issues crop up.PerformingThis is the level where the team is a high–performance team.􀂆They can be given new projects and tasks and accomplish them successfully, and very seldom fall back into the “storming”phase.􀂆At this level, the team is taking on new work on their own, and selling it to other teams.
  7. Horizontal Stearing: Task Oriented behaviourSet goalsOrganisingDefine timeboxesGive directionsChecking up (control)Vertical Support: Relation oriented behaviorSupply supportCommunicationCollaboration improvingActive listening (See my next Session)Give relational feedback
  8. Shared Vision is a state, not a statementVision Partagé
  9. Shared Vision is a State not a statement
  10. How would you describe effective decision makingon a team?What are some of the important team results ofefficient, painless decision making?
  11. Who knows these 4 feelings?EN COLÈRE, TRISTE, CONTENT, EFFRAYÉStory of discussion with Els in the morningI’ll check inJe suis CONTENT d’être a AgileTour GeneveJe suis CONTENT J’ai pris ma family avec Je suis EFFRAYÉ mes enfants vont faire trop de bruitJe suis CONTENT on a eu un Weekend formidable a GeneveJe suis CONTENT Geneve est avait des festivité pour les enfantsJe suis EN COLÈRE, TRISTE mon all-in-one est tombé en panne vendredit passe Je suis EFFRAYÉ, c’est la premiere iteration français de cette presentationJe suis content la premiere iteration Anglais en Kyjv etais un grand succesJe suis CONTENT et EFFRAYÉ en capture cette presentation sur cameraJe suis CONTENT de voir tant de monde dans cette salleJe suis present
  12. How would you describe effective decision makingon a team?What are some of the important team results ofefficient, painless decision making?
  13. 1945Part of Gestalt Theory In eight of the nine tasks we examined across the three experiments higher incentives led to worse performanceFirst group: I’m going time you to establise normsTo the second group: if you are in the top 25% of the fastest time you get 5 dollar. If you are the fastest: you get 2 dollar it is a nice motivatorQuestion: How much faster is the second group.Answer: it took them on average 3,5 minutes LONGERThat is not how it supposed to work, right.If you want people to perform better, you reward people.But that is not happen here.It block’s creativity.It is being replicated over and over and over again for over 40 yearsOne of the most robust
  14. Get awards out of people’s facesOffer rewards after the fact (As a surprise)Never turn the quest for rewards into a contestMake rewards as similar as possible to the taskGive people as much choice as possible about how rewards are usedTry to immunize individuals against the motivational killing effects of rewards
  15. Get awards out of people’s facesOffer rewards after the fact (As a surprise)Never turn the quest for rewards into a contestMake rewards as similar as possible to the taskGive people as much choice as possible about how rewards are usedTry to immunize individuals against the motivational killing effects of rewards
  16. Instead of adding head count, make the heads we have count
  17. la prise de conscience de soi ● la foi ● l'espoir ● la passion ● la volonté de prendre soin de moi ● le courage ● la sagesse ● la paix ● la joie ● la maturité ● une présence maximale ● la volonté de m'aimer ● la volonté de m'apprécier ● le pouvoir de sentir ce que je ressens ● le pouvoir de croire en moi-même ● l'intégrité ● le plaisir ● la facilité ● le pouvoir de m'accepter ● l'honnêteté envers moi-même ● la patience envers moi-même
  18. Was the conflict a help or a hindrance?Did resolving the conflict help the team move forward?
  19. Seek first to understandThen to be understood
  20. Seek first to understandThen to be understood
  21. How did you recognize that trust?What did that level of trust do for the team?
  22. confianceThe next slides are on how to create the trust
  23. entretien directementthe clothes of the “king”HALFWAY
  24. Montrez du respectCEO SARA LEEServeur
  25. Creeer du transparanceSome time ago I had a boss that told he team very early and very clearly that we had to firepeople even before the we knew how many, and who. I ‘m pretty sure that most people of the team where really happy with how Geert approached this.To fast: put everyone’s salaries on the table in an existing company(this might work in a new company)
  26. Bons mauxStory how I tell my kids when I do something wrong(when I get too quickly angryIn IBM WATSON did not fire somewone who made a screw up of 10 Billion USD He said he invested that money into that guy’s training
  27. montrez le loyalityFoto DJ Lodejo+ verhaal Erik Tjampens
  28. Sous promesse ; delivrez au-dessus Under promise & over deliver
  29. Edison had Story Watson IBM C4 no, I invested 10 Billion in you
  30. Will you perfect my …I will give it a x out of 10What I like about it is …To give it a ten I would need…
  31. confrontez la réalitéTreat grownup’s like children and they behave like children
  32. Begin with the end in mindAcceptance criteriaWhat is the succesful outcome of this talk?When in doubt between two things you want, use the 10 years rule. Which one of the 2 choices would you regret?
  33. ResponsabilitéWhen you something good happens look out the windowWhen something bad happens, look in the mirror
  34. 55% is body languageExample communication Game, where someone who could not We have 2 ears and only 1 mouthThere is a reason for that
  35. EngagementsI want to be with my kids every birthdayOn the 12 October this year, I’m invited to have this talk in GeneveIt’s my daughter’s second birthdaySo I decided that my family would join me to Geneve.So that free talk costs me 5 times more moneyI do this because that is a promise I made myself
  36. prolongez la confianceStory of Jim: a coffee and donut selling guy in NY.His income doubled by trusting his customers
  37. Ask 4 people to be mad at a ...
  38. The ability to respondUse the space between stimilus and respons
  39. Rudder
  40. The ability to respondUse the space between stimilus and responsWe have 6 ways to fail and 1 way to succeedStory of the spiders in space