This webinar explains updated SHRM Body of Competency & Knowledge along with success tips for exam.

1. © 2017 SHRM
5 Steps to
Successful SHRM
Certification
Preparation
Presenters:
Elizabeth Moore, SHRM-SCP
VP, Development
Tom O’Connor, SHRM-SCP
Global HR Director, Aptus Health
Feb 1, 2017

2. © 2017 SHRM
5 Steps to Success
1. Review Certification
Value & Requirements
2. Identify a Preparation
Program to Increase
Success
3. Enhance your
Experience with
Instructor-Led
Guidance
4. Define a Solid Study
Plan
5. Prepare for the Exam
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3. © 2017 SHRM
Demonstrates to
employers an HR
professional has
current and
relevant skills and
competencies
Provides a
universal
standard that is
recognized
around the globe
Delivers an
opportunity to
learn practical
skills and
competencies to
impact your job
immediately
Validates
proficiency as a
business leader
by testing
knowledge and
how you use that
knowledge
Step 1: Review Value and Requirements
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4. © 2017 SHRM
SHRM-CP and SHRM-SCP Credentials
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 Managed by SHRM
Certification
Commission
 Supported by
world’s largest HR
organization
 Over 96,000 current
SHRM-CP and
SHRM-SCP
credential holders

5. © 2017 SHRM
SHRM Body of Competency & Knowledge
(SHRM BoCK)
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Defines knowledge,
strategies, and
competencies
required of global
HR professionals
Industry-leading
level of excellence
and relevancy

6. © 2017 SHRM
Sample BoCK Excerpt
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7. © 2017 SHRM
Eligibility Requirements
The SHRM certification program recognizes the value of formal HR education,
makes certification accessible to professionals with less-than-full-time work arrangements,
and provides a pathway from SHRM-CP to SHRM-SCP.
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8. © 2017 SHRM
Exam Overview
EXAM FORMAT AND LENGTH
 Computer-based testing (CBT)
 160 questions (knowledge-based items and situational judgment
test items)
 4 hours for exam
TEST WINDOWS AND REGISTRATION DATES
CERTIFICATION CYCLE
All certifications are valid for three years.
Spring Exam Winter Exam
Exam Window May 1 – July 15, 2017 December 1, 2017 –
February 15, 2018
Regular Application
Deadline
January 3 – March 24,
2017
May 15 – October 20,
2017
Late Application
Deadline
March 25 – April 14,
2017
October 21 – November
10, 2017
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9. © 2017 SHRM
Step 2: Identify a Program to Increase
Success
Right Content
Includes Practice &
Feedback
Easy Way To Learn
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10. © 2017 SHRM
Recommended Program
 Based on the SHRM
BoCK tested on SHRM-
CP and SHRM-SCP
exams
 Comprehensive learning
modules available in
embedded e-reader and
printed formats
 Interactive online media
resources with over 1,500
practice questions
 Designed for adult
learners
 Proven system
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2017 SHRM Learning System

11. © 2017 SHRM
Incorporates the SHRM BoCK
Exam
Content
SHRM
Learning
System
SHRM BoCK
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12. © 2017 SHRM
Welcome
TOOLBAR
 Resource Center
 Glossary
 Reports
 Certificate
 Help
Choose SHRM-CP or SHRM-SCP study path–
encouraged to use both
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13. © 2017 SHRM
Online Learning Center: Assess
• Assessment
• Eligibility
• SmartStudy
Tool
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Online Learning Center: Study
• Access to
Learning
Modules
• Quickstart
Videos
• Flashcards
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Embedded E-reader
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Download e-book version
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17. © 2017 SHRM
Quickstarts / Resource Center
Quickstarts are high-level
overview videos that cover the
8 behavioral competencies.
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Resource Center

18. © 2017 SHRM
Glossary / Flashcards
Glossary:
Pick a letter or
search for a term Flashcards:
Available online or in
print format.
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19. © 2017 SHRM
Online Learning Center: Apply
• Knowledge
Tests
• Situational
Judgment Tests
• Competencies
in Action
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2
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20. © 2017 SHRM
Knowledge Question Example
Knowledge tests are multiple choice and test understanding of
factual information.
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21. © 2017 SHRM
Situational Judgment Question Example
The situational judgment tests assess judgment and decision making skills. Full credit
is awarded for selecting the preferred answer. Zero credit is awarded for an incorrect
answer selection.
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22. © 2017 SHRM
• Meet Joan, the HRD for E-Tail Corporation. Joan’s
been contacted by the CEO for HR’s help in dealing
with some challenging situations that have come up
due to a strategic alliance upon which they are
embarking.
• Follow Joan through 5 situations and apply your
competencies to make choices for successful
outcomes.
• Along the way, you’ll have opportunities to read and
review helpful documents, test your knowledge of
key HR concepts, and help Joan make decisions.
Apply your competencies to demonstrate
your judgment and decision-making ability.
Review helpful
information that will
assist you in making
effective decisions.
Competencies in Action Sample
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Online Learning Center: Pass
• Post-Test
• Certification
Handbook
• Test taking
Tips
• Bonus
Knowledge
Test
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Post-Test
 Timer
 Strike-through
 Mark / Review
 See all answers/rationales
via this report
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25. © 2017 SHRM
Learner Reports
Reports Include:
 Exam
Comparison
 Best Test
Scores (for
knowledge and
SJ tests)
 Assessment
Breakdown
 Post-Test
Breakdown
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26. © 2017 SHRM
Step 3: Enhance Your Experience
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Instructor-Led GuidanceSHRM Learning System &

27. © 2017 SHRM
Instructor-Led Learning Options
Prepare for the certification
exams through a variety of
course formats to fit your needs:
 Traditional classroom
 Online and interactive
 Hybrid of classroom and online
 3-Day In-Person and Virtual
Seminars
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28. © 2017 SHRM
Which Format is Right For You?
Instructor Led
Offerings
WORLDWIDE PARTNER OR
VIRTUAL COURSE
OFFERING
3-DAY IN-PERSON
SHRM SEMINAR AND VIRTUAL
COURSE OFFERINGS
Description Local or virtual courses based
on SHRM Learning System
materials and curriculum
Intensive preparation seminars in-
person or virtual with a
comprehensive review of the SHRM
BoCK
Course Length 36+/- classroom hours (multiple
week sessions) as determined
by partner
3 consecutive days in person or 7-
week and 9-week virtual sessions
Format Live, virtual or a hybrid of the
two class sessions as
determined by partner
In-person sessions delivered over a
shortened timeframe. Virtual sessions
held over multiple weeks, featuring
live instructor.
SHRM-Certified
Instructor
Networking Opportunities
Tuition Reimbursement Available if employer supported Available if employer supported
SHRM Learning System Incorporated into course Included with course for reference and
individual study 28

29. © 2017 SHRM
Benefits of an Instructor-Led Course
 Expert instruction
 Learn from your
classmates
 Stay on track with your
studies
 Take advantage of
funding options
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30. © 2017 SHRM
Expert Instruction
Learn from experienced HR
practitioners and
SHRM-certified instructors.
 Share practical experience.
 Facilitate interactive activities to
bring competencies to life.
 Focus on the SHRM BoCK
content to help you prepare for
the exam.
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31. © 2017 SHRM
Learn from Your Classmates
Discuss topics and share real-life
experiences with peers from diverse
backgrounds:
 Support from professionals who
deal with the same challenges you
do.
 Examples shared by peers provide
practical application of the HR
content.
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32. © 2017 SHRM
Stay on Track with Your Studies
Structured classroom environment
accelerates learning and improves
retention:
 Course helps students to complete
studies.
 Learn the appropriate timing to take
the exam.
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33. © 2017 SHRM
Take Advantage of Funding Options
Take advantage of possible ways
to offset the cost of your
preparation:
 Employer’s tuition reimbursement
program
 Workforce Innovation & Opportunity
Act (WIOA)
 Sallie Mae financing
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34. © 2017 SHRM
Testimonials
“The SHRM Learning System instructors were very knowledgeable and were
interested in my success - not just passing the exam, but retaining the information
for the future.”
SHRM Learning System Course Participant
“The SHRM Learning System is an outstanding certification prep program! My
outstanding instructor brought the material alive with his 30+ years as a successful
HR practitioner. The classroom discussions were always lively, and the opportunity
to network with HR peers was wonderful. I highly recommend the SHRM Education
Partner Program to anyone contemplating the certification exam. I am thrilled to be
a SHRM-SCP, and I credit the course for my success.”
SHRM Learning System Course Participant
“My instructor was well-prepared and had many stories and experiences
applicable to the topics covered in class. His knowledge and real world experience
combined with the class discussions gave us so much more insight into the
material.”
SHRM Learning System Course Participant
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35. © 2017 SHRM
275+ Education Partners offering
courses worldwide
shrmcertification.org/partners
Access to Courses Around the World
3-Day In-Person and
Virtual Seminars
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shrmcertification.org/learning/seminars

36. © 2017 SHRM
Step 4: Define a Study Plan
Identify
Which
exam to
take–
SHRM-CP
or SHRM-
SCP
Determine
Time you
can commit
and when to
take exam
Assess
Your current
knowledge and
competencies
Evaluate
Exam
weighting
versus your
skills
Plan
Appropriate
resources
and map for
success
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37. © 2017 SHRM
SmartStudy Available In Learning
System
Students enter
assessment and
comfort level to set up
custom study plan
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38. © 2017 SHRM
SHRM BoCK Score Weightings
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Trust your first impressions/avoid over-
analyzing.
If uncertain, mark and return to question.
Budget your time and don’t rush.
Identify your answer before reading the
choices.
Eliminate obvious distractors.
Step 5: Prepare for the Exam

40. © 2017 SHRM
Additional Information
Preparing for certification—next steps:
 Understand SHRM BoCK
 Eligibility
 Exam
Tools available:
 Certification Handbook
 SHRM BoCK
 SHRMCertification.org website
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