1. ZULFIKHAR ALI KHAN
Contact No: +91 9884839144; +968 92361502 ~ E-Mail: zulfikhar.akhan@gmail.com
SENIOR / Middle MANAGEMENT PROFESSIONAL
Spare Parts Sales & Operations Management / Procurement / Vendor Development
Materials Management / Supply Chain Management /
CAREER SNAPSHOT
 Over 25 years of cross-functional expertise in Spare Parts Sales & Operations Management / Sourcing /
Procurement / Supply Chain Operations, Inventory / Materials / and Commercial Operations.
 Associated with M/s Saud Bahwan Automotive LLC, Muscat, Oman as Parts Manager.
 Ensure that the Parts Department achieves its financial objectives by on-going examination of management
accounts, system information, and daily operating controls.
 Adept in Organising Parts sales promotions to boost sales at appropriate opportunities such as summer /
winter campaigns, co-ordinating marketing plans with service and other departments.
 Adept in handling demand planning, forecasting, demand fulfilment, materials management including point of
material purchase and distribution.
 Proven track record in implementing cost saving measures to achieve substantial reduction in terms of supply
chain solutions and clearances.
 Exhibited prowess in heading new-set ups / diversifications, thus escalating business progressively by
undertaking organisational restructuring and generating significant cost savings.
 Expertise in developing new network for better supply and undertaking assignments for increasing productivity
/ new initiatives.
 Holds the distinction of rendering value added customer service by resolving customer issues & ensuring their
satisfaction with the product and the service norms.
 Actively involved in sales activities and visual merchandizing with the marketing team as well as events to
ensure accomplishment of set targets.
 Enterprising leader with proven dexterity in leading personnel towards accomplishment of common goals.
 Exhibited prowess in implementation of ERP, Oracle based system applications and SAP.
EMPLOYMENT CHRONICLE
M/s Saud Bahwan Automotive LLC, Muscat, Oman Since
Dec’03
Parts Manager
Key Deliverables:
 Ensure that necessary improvements and corrective measures are
taken where variations from target achievement occur or inadequate
performance is suspected.
 Review profitability of all lines to ensure that high margin sales are
maximised and encouraged and low margin sales are reviewed to
determine how profitability might be improved.
 Examine sales ledger information to ensure all outstanding debts have
been collected within due time periods set and customer queries and
concerns have been responded to and resolved within 24 hours of their
being raised.
 Interfacing with cross-functional departments for ascertaining annual
strategies for sales & procurement; budgeting and planning funds for
sourcing and procurement ensuring optimum utilization of material and
maximum cost savings.
Strategy Planning
Spare Parts Sales / Management
Logistics
Supply Chain Management
Sourcing & Procurement
Warehouse Management
Inventory Control
Contract Negotiation
Vendor Development
Team Management

2.  Streamlining and standardising the systems & procedures for effective inventory control and cycle time
reduction to ensure ready availability of materials and increasing the inventory turnover.
 Devise and continuously improve efficient Logistics and Supply Chain
Management System to ensure timely delivery of goods and achieve
maximum cost savings.
 Planning & managing the overall procurement of spare parts and
requirements and maintaining desired stock levels.
 Minimise VOR, Emergency Order and other costs by careful and
planned parts ordering, without adversely impacting customer
satisfaction.
 Completing obligations like submitting pre-qualifications, studying
contractual conditions, executing project cost analysis and considering
cost impact of techno-commercial conditions.
 Developing the long-term partnerships with suppliers; managing the
day-to-day supplier performance to ensure meeting of service, cost,
delivery and quality norms.
 Evaluating vendor performance, ensuring adherence to pre-defined
specifications and supply of quality material / execution of job works.
 Interfacing with cross-functional departments for smooth launch of new
products.
Accomplishments:
 Increased profitability of sales by increasing the turnover & reducing the costs.
 Steered efforts and reduced inventory level by 3 stock months by streamlining and implementing new
Systems and processes.
 Instrumental in achieving cost saving and customer goodwill by alternate sourcing.
 Essayed a stellar role in achieving the overall ex-stock availability of over 95%.
 Played a pivotal role in implementing ERP and SAP applications.
COMMENCED CAREER
M/s Ashok Leyland Ltd., Chennai Mar’89 – Dec’03
Senior Executive
Accomplishments:
 Played a pivotal role in handling the implementation of Stallion (Defense Vehicle) project in 3 months’ time.
 Steered efforts for increasing the production level from 6 Vehicles per shift to 20 Vehicles per shift.
 Actively involved in handling the project on integration of 16 warehouses’ with respect to spare parts
indenting, logistics & distribution systems as a result of which the service level (General Orders) improved by
10%.
 Played a pivotal role in implementing Oracle based ERP systems and SAP.
SCHOLASTICS
 B.S. (Industrial Engineering & Technology) from Birla Institute of Technology (BITS), Pilani in 2003.
 Diploma in Mechanical Engineering (Automobile Technology) from TPEVR Govt. Polytechnic, Vellore (Board of
Technical Education, Chennai) in 1988.
Additional QUALIFICATIONS
 Certificate Courses in:
o UNIX & C Programming from NIIT, Bangalore in 1995.
o CNC Machines & Applications from Indian Institution of Production Engineers, Bangalore in 1990.
o Basic Programming from Computer Training Institute of India, Vellore in 1985.
IT Skills: Well versed with MS Office, Windows and Internet Applications.
Strategy Planning
Spare Parts Sales / Management
Logistics
Supply Chain Management
Sourcing & Procurement
Warehouse Management
Inventory Control
Contract Negotiation
Vendor Development
Team Management

3. PERSONAL PROFILE
Date of Birth: 19th
January, 1969
Present Address: 4/680, Madurai Veeran Koil Street, L R Avenue, Sentamil Nagar, Medavakkam,
Chennai – 600100, Tamil Nadu, India
Languages Known: English, Tamil, Hindi and Urdu