Founder of Braintree, Bryan Johnson Chicago Techweek 2012 talk.
Presentation video: http://bit.ly/MVj5tg
More about Braintree: https://www.braintreepayments.com/company/about
7. What is Culture?
• It is the totality of values, beliefs, behavior,
incentives and organization
• It’s not created from a company retreat, it doesn’t take
shape from a vision statement, and it cannot be forced
by a “top down” approach
• We believe that culture is the foundation and primary
driver for any organization
• Success will only be achieved when culture becomes
habitual, self-reinforced, self-sustaining and
frequently refreshed.
8. The mind will drift – just like
a boat – without anchors.
9. The Braintree Work Ethos
• Don’t be a monkey. Question everything; don't rely on
assumptions.
• Use Pareto to aim for the 80 and Parkinson to avoid
time traps.
• Swim in solutions, not problems.
• There has got to be a better way, let’s figure it out.
• Provide immediate, honest, and tactful feedback. Let
nothing linger.
10. The Braintree Compass
• Be good, do good.
• Help others succeed and celebrate their
accomplishments.
• Find reasons to be grateful and express it
frequently.
Inspire others by being your best.
• Be quick to empathize and slow to criticize.
11. What we value in each other
• Self Management: both hands firmly gripped on the
steering wheel
• Ownership: I’ve got it, you don’t need to think about it.
• Initiative: getting things done without the slightest
nudge
Virtue: honesty, humility, thoughtfulness, kindness, and
appreciation.
• Problem solving: nothing that can’t be solved
• Team work: we before I.
