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BOP Learning Lab
Denmark June 17
Market understanding
The Danish BOP
Learning Lab
BOP Learning Lab
Denmark June 17
The Danish Learning Lab
2	
  
	
  
	
  
How	
  many	
  Fmes	
  
do	
  people	
  in	
  
Ghana	
  shower	
  
per	
  week?	
  What	
  
do	
  people	
  pay	
  
per	
  shower?	
  	
  	
  	
  
	
  
What	
  is	
  it	
  like	
  being	
  a	
  
cancer	
  pa<ent	
  in	
  East	
  
Africa?	
  And	
  how	
  can	
  
we	
  cater	
  for	
  their	
  
needs	
  with	
  affordable	
  
solu<ons?	
  	
  
What	
  does	
  250	
  
days	
  of	
  fas<ng	
  
mean	
  for	
  the	
  
percep<on	
  of	
  
milk	
  in	
  Ethiopia?	
  	
  
What	
  is	
  bicycle	
  
culture	
  like	
  in	
  
different	
  parts	
  of	
  
Mozambique?	
  And	
  
how	
  should	
  markeFng	
  
be	
  adjusted	
  
accordingly?	
  	
  
•  Launched	
  in	
  2007	
  
•  Targets	
  companies	
  that	
  are	
  interested	
  in	
  conduc<ng	
  business	
  at	
  the	
  base	
  of	
  the	
  pyramid.	
  	
  
•  The	
  Learning	
  Lab	
  cooperates	
  with	
  a	
  range	
  of	
  na<onal	
  and	
  interna<onal	
  stakeholders	
  including	
  NGOs,	
  academia	
  and	
  
government	
  representa<ves.	
  	
  	
  
BOP Learning Lab
Denmark June 17
3
3
BOP Learning Lab
Denmark June 17
4
VALUE COMPAS VALUE FOG
VS
Market creation vs. entry
BOP Learning Lab
Denmark June 17
Market Creation Toolbox
The	
  guide	
  ”Market	
  CreaFon	
  
Toolbox”	
  presents	
  different	
  hands	
  
on	
  methods	
  for	
  exploring low
income markets.
BOP Learning Lab
Denmark June 17
6Value proposition
BOP Learning Lab
Denmark June 17
Ahead of the curve 7
BOP Learning Lab
Denmark June 17
Partnering
BOP Learning Lab
Denmark June 17
Grundfos Lifelink
BOP Learning Lab
Denmark June 17
10
BOP Learning Lab
Denmark June 17
Innovative
Technology
Professional
Service & Support
Multi-Stakeholder
Partnerships
New
Business Models
Reliable	
  &	
  
Sustainable	
  
Water	
  Supply	
  
BOP Learning Lab
Denmark June 17
	
  
•  Understand	
  socio-­‐cultural	
  context	
  
•  User	
  interface	
  &	
  pracFce	
  
•  Pricing	
  of	
  water	
  	
  
•  Water	
  consumpFon	
  paerns	
  	
  
•  Revenue	
  &	
  business	
  models	
  
•  Baseline	
  studies	
  
BOP Learning Lab
Denmark June 17
	
  
• Communi<es	
  are	
  willing	
  to	
  pay	
  for	
  water.	
  	
  
• Average	
  water	
  consump<on:	
  4,5	
  L/capita/day	
  from	
  Lifelink	
  
system	
  
• Water	
  consump<on	
  varies	
  significantly	
  across	
  seasons	
  –	
  up	
  to	
  
75%	
  of	
  community	
  using	
  a	
  total	
  of	
  	
  14	
  m3	
  per	
  day	
  in	
  dry	
  season	
  
and	
  15%	
  of	
  community	
  using	
  0,5	
  m3	
  per	
  day	
  in	
  rainy	
  season	
  
• Barriers	
  to	
  water	
  consump<on:	
  Distance	
  to	
  water	
  point,	
  
awareness	
  of	
  safe	
  water	
  and	
  health,	
  connecFvity	
  issues	
  with	
  
mobile	
  payment,	
  availability	
  of	
  water	
  keys,	
  other	
  water	
  sources	
  
• Enablers	
  for	
  water	
  consump<on:	
  Social	
  markeFng	
  on	
  health	
  
benefits	
  and	
  status,	
  employment	
  of	
  ‘pump	
  aendant’,	
  	
  acFve	
  
and	
  strong	
  local	
  water	
  comiee	
  
BOP Learning Lab
Denmark June 17
•  Adjustment	
  of	
  business	
  model	
  
from	
  community	
  loan	
  to	
  donor	
  
funding	
  
•  Inputs	
  for	
  new	
  product	
  
development	
  –	
  security,	
  
distribuFon,	
  taps	
  
•  Community	
  consultants	
  needed	
  
BOP Learning Lab
Denmark June 17
BOP Learning Lab
Denmark June 17
Thank	
  you!	
  	
  	
  
saba@di.dk	
  

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Sara Ballan - Danish BOP Learning Lab

  • 1. BOP Learning Lab Denmark June 17 Market understanding The Danish BOP Learning Lab
  • 2. BOP Learning Lab Denmark June 17 The Danish Learning Lab 2       How  many  Fmes   do  people  in   Ghana  shower   per  week?  What   do  people  pay   per  shower?           What  is  it  like  being  a   cancer  pa<ent  in  East   Africa?  And  how  can   we  cater  for  their   needs  with  affordable   solu<ons?     What  does  250   days  of  fas<ng   mean  for  the   percep<on  of   milk  in  Ethiopia?     What  is  bicycle   culture  like  in   different  parts  of   Mozambique?  And   how  should  markeFng   be  adjusted   accordingly?     •  Launched  in  2007   •  Targets  companies  that  are  interested  in  conduc<ng  business  at  the  base  of  the  pyramid.     •  The  Learning  Lab  cooperates  with  a  range  of  na<onal  and  interna<onal  stakeholders  including  NGOs,  academia  and   government  representa<ves.      
  • 4. BOP Learning Lab Denmark June 17 4 VALUE COMPAS VALUE FOG VS Market creation vs. entry
  • 5. BOP Learning Lab Denmark June 17 Market Creation Toolbox The  guide  ”Market  CreaFon   Toolbox”  presents  different  hands   on  methods  for  exploring low income markets.
  • 6. BOP Learning Lab Denmark June 17 6Value proposition
  • 7. BOP Learning Lab Denmark June 17 Ahead of the curve 7
  • 8. BOP Learning Lab Denmark June 17 Partnering
  • 9. BOP Learning Lab Denmark June 17 Grundfos Lifelink
  • 11. BOP Learning Lab Denmark June 17 Innovative Technology Professional Service & Support Multi-Stakeholder Partnerships New Business Models Reliable  &   Sustainable   Water  Supply  
  • 12. BOP Learning Lab Denmark June 17   •  Understand  socio-­‐cultural  context   •  User  interface  &  pracFce   •  Pricing  of  water     •  Water  consumpFon  paerns     •  Revenue  &  business  models   •  Baseline  studies  
  • 13. BOP Learning Lab Denmark June 17   • Communi<es  are  willing  to  pay  for  water.     • Average  water  consump<on:  4,5  L/capita/day  from  Lifelink   system   • Water  consump<on  varies  significantly  across  seasons  –  up  to   75%  of  community  using  a  total  of    14  m3  per  day  in  dry  season   and  15%  of  community  using  0,5  m3  per  day  in  rainy  season   • Barriers  to  water  consump<on:  Distance  to  water  point,   awareness  of  safe  water  and  health,  connecFvity  issues  with   mobile  payment,  availability  of  water  keys,  other  water  sources   • Enablers  for  water  consump<on:  Social  markeFng  on  health   benefits  and  status,  employment  of  ‘pump  aendant’,    acFve   and  strong  local  water  comiee  
  • 14. BOP Learning Lab Denmark June 17 •  Adjustment  of  business  model   from  community  loan  to  donor   funding   •  Inputs  for  new  product   development  –  security,   distribuFon,  taps   •  Community  consultants  needed  
  • 16. BOP Learning Lab Denmark June 17 Thank  you!       saba@di.dk