Implementing SharePoint is more than a good project plan. You need governance to maintain the system, but you have to make sure that all rules and guidelines don’t kill the spontaneity of the users and that they actually still want to use the system. This session at SharePoint Saturday Belgium 2012 is about considerations and pitfalls on a good governance plan. Joris, a founding partner at Beyond-it, has been a SharePoint consultant for more than 10 years. With a background of several Line of Business applications like Microsoft Dynamics NAV, he likes digging into processes. He likes helping the customer to find the best solution. Today he works as a functional consultant advising and helping large customers how to implement SharePoint; analyzing, architecture, governance, change management, …)

1. #SPSBE
How Governance can help
your SharePoint project
#SPSBE03
Joris Bollen - Beyond-it

2. About me: Meet Joris Bollen

3. In this session, we will:
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4. When implementing SharePoint…
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5. But… it’s still a project!
Project Business Analysis Planning Information
Objectives Case Architecture
(SharePoint) project
Layout Communi- Strategic User ROI
Design cation Plan Plan Training for Mngmt.

6. For SharePoint: extra attention goes to:
User Policies
Adoption
(SharePoint) project
Procedures GOVERNANCE

7. 10 steps to ensure SP project success
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8. What is governance ?
responsibilities roles
Technology Business
Goals
policies processes

9. Bottom up approach…
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10. Translate to Business Language
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11. Eg. Vision
• Make it easier for people to work • Make it easier for people to work together
together by providing a centralized location for
people to find what they need
• Enable collaboration
• Enable collaboration by having open
communities and information/knowledge
sharing through wikis, blogs, forums
• Document management • Document Management by allowing for
security controlled locations that can be
• Portal used for versioning
• Portal by combining the disparate X
number of home-grown intranet solutions
• Eliminate (reduce) email • Eliminae (reduce) email by …
• Increase ROI by
• Increase ROI

12. So, what’s a Governance Plan?
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13. Balance Technology with Policy
Technology
Policy

14. Why do you need a Goverance Plan?
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15. Business Drivers
Efficiency Risk
Gains Mitigation
$ $

16. Types of Governance Model
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17. The Balancing act
Establish some guidelines to keep users on track
but keep the rules short and simple to avoid stifling creativity

18. Make it digestible…

19. What should be in there ?
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20. Scope & Expectations
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21. Believe Statements (Management)
• We believe governing board members add value to our organization
• We believe that our board must initially be involved in shared management,
but
• We are committed to a board that does not micromanage the portals day-
today operations
• We believe our board functions best when all members engage in productive
• dialogue
• We believe that the priorities for the business must be our
• We believe a 21st-century portal must focus on accountability
• Our board should always know:
• 1) where are we now in meeting our goals,
• 2) where we need to be to meet our goals
• 3) the best strategy to meet our goals
• We believe that board, administrators, and users should have a shared
understanding of goals, options, risks, and threats, and that all energy should
be focused on our productivity and success
• We believe our success, in part, depends on building a trusting and supportive
organizational culture, which is focused on results.

22. Believe Statements (Users)
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23. Roles & Responsibilities
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24. And don’t forget…

25. Architectural Model
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26. Information Architecture
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27. Support Model
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28. Balance Functionallity with Support
Functionality
Sustainability (everything has a cost) who
pays for what.. also needs to go through
approval process
Support

29. Communication Plan
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30. Training
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31. Other possible items
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32. Governance Guidelines

33. Tips: Where to go to ?

34. Tips: The SharePoint Information Center
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35. Tips: the Governance Police
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36. Tips: the Governance Police

37. Tips: the Governance Workgroup
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38. Information / sources
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39. A big thanks to our sponsors
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Gold Sponsors

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