The successful salesperson think and act differently than the average salesperson. Here we are discussing the 12 traits of a successful salesperson. These traits will help a salesperson to successful in their career.
2. INTRODUCTION
• The most successful salespeople think and
act differently than the average sales rep.
• What are the qualities of a good
sales person?
• We’re going to tell you the top 12 traits of
successful salespeople.
3. 12 Traits of a successful salesperson
Active Listening
Optimistic and Upbeat
Focused
Effective communicator
Honest
Worldwide view and cultural
understanding
Provide insight
Resilient and Accountable
Empathetic
Passionate
Confident
Resourceful
4. (1) Active listening
• The seller has to listen to the customer's
needs before you start selling your product or
service.
• Great salespeople sell solutions to problems,
and they do that by “understanding and
listening to the customer”.
(2) Optimistic & upbeat
• Top salespeople tend to be upbeat and
radiate a sense of humor, fun, and general
positivity.
• While grounded in reality, they focus on
what they can control, stay on course with
optimism about what they can achieve, and
[don't] let the rest drag them down.
5. (3) Focused
• The salesperson that achieve the best
numbers quarter after quarter all have one
thing in common: focus.
• They don't get distracted by anything and
are clear in setting and attaining goals.
• They act with purpose in their day-to-day
and apply deep focus to all aspects of their
work
(4) Honest
• A successful salesperson will not fib to
close a deal, because he or she knows that
you've not only burned that bridge, but all of
the potential other bridges that lead from
your contact to their contacts.
• Better to miss out on a deal and maintain
your honesty, integrity and network.
6. (5) Resourceful
• A salesperson has the ability to think
outside the box.
• They keep trying with various means
possible and are always great at multi-
tasking.
(6) Confident
• It’s important for you to believe your
product.
• If you can confidently explain how your
product or service is going to solve a
problem for the customer, then you've got
the customer in the palm of your hand.
• So the salesperson should be confident.
7. (7) Empathetic
• The seller should understand the concerns a
prospect might face and hunt for solutions.
• They have to be sure that they care
about their mission and the greater good
than their numbers.
(8) Resilient and Accountable
• Top sales achievers accept responsibility,
find the cause and look for solution
• They are committed and always try to do
their best.
• So a salesperson should be accountable.
• They take rejection as a challenge and thrive
to succeed with the next customer.
8. (9) Provide insight
• In today's marketplace, most customers are
much better informed and educated before
reaching out to a vendor.
• Simply providing specs and product data
isn't enough.
• A sales professional with a consultative
mindset identifies customer needs and seeks
to tailor custom solutions that fit those
needs.
(10) Effective communicator
• The salesperson should have the ability to
communicate effectively.
• Otherwise he will lose his customers.
• Communicate in a way where your product
will create an impact on your customers.
9. (11) Broad worldview and cultural
understanding.
• Timing, decision criteria, financial
justifications, formality, and even the
expectations for support during and after a
transaction may be quite different in
different markets.
• Business is based on relationships, which
takes longer to develop when working with
international customers.
(12) Passionate
• A good salesperson is extremely passionate
• They are always aware of their
circumstances and surroundings, can see
how their product or service might
positively impact the environment, and will
be prepared to present and make a sale at
any moment.
10. THE END
Great salespeople are relationship builders who provide
values and help their customers win.
Any questions?
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Credits: https://www.businessnewsdaily.com/4173-personality-traits-
successful-sales-people.html