This is the first powerpoint slides I upload. Although it may seem a little theoretical, it is important to get an overview prior to getting some useful practical lessons. The next one will be uploaded soon.

1. Body Language by James BorgPresentation 1 Introduction

2. Importance of Body Language Body language has had a growing interest in the our time since our world nowadays is fast-paced and time-poor. For this reason, we are, most of the times, judged on our first impression ‘People are making snap decisions as to whether they trust us, like us, want to work with us, have a love affair with us – and much more’ Words solely may not convey the message comprehensively.

5. Two Remarks ‘In real life, we’re constantly trying to read minds by observing body language. We’re all engaging in mind reading in one way or another’ ‘Body language is a two-way street. You should be aware of your own body language and how to read the body language of others’

6. The 3 Cs The process of reading or conveying body language correctly relies on three important factors: Context, Congruence and Clusters. ‘Context: It may seem obvious but you have to look at the context in which behaviour occurs. A man returns from an early morning run and walks with his head down and therefore has downcast eyes – he is also breathing heavily. Does that indicate boredom, insecurity or depression? No – he’s just come back from a run. That is simply what it indicates.’

7. The 3Cs (cont) ‘Congruence: Since visual and vocal body language (non-verbals) make up more than 90 percent of a message, we need to see that words match the actions – that they are congruent. For example, crossed arms, repeated looking away and sighing would not congruent if a woman was telling others that she was enjoying a play at a theatre. We would not believe the visual message.’ ‘Clusters: Because it is obvious unwise to judge a single gesture for meaning, we have to look for clusters of gestures to interpret body language. One single gesture can be likened to a word in a sentence. The sentence gives us a meaning (i.e. a number of gestures together). Make sure you always look for gesture clusters.’

8. A Final Remark ‘We are all naturally good – potentially – at reading the silent language. After all, that’s all there was at the beginning of time. It’s just that many people have never bothered to take it a stage further and become aware of the need to be more observant.’