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BPM Automation:
Requirements &
Benefits
Abdullah Alhaqbani
@amhaqbani
Agenda
 The Need for BPMS
 BPMS and SOA
 BPMS Benefits
 The Future of BPMS
The Need for
BPMS
What is BPM
 A business process is an execution of activities that
produces business value.
 The term Business Process Management
(or BPM) refers to activities performed by businesses
to optimize their business processes.
 Approach to achieve the strategic business objectives.
In the real world..
In the real world..
Process
People
Data Sources
Systems
In the real world..
Channels
Presentation rendering
Business activities
Data Integration
& transformation
Data schemas
Application n
S %
+ -
< >
= |
Business rules & logic
Application 1
* /
+ -
< >
= |
Application 2
S %
* /
< >
= |
Application 3
* /
+ -
< >
= |
Batch Processing
Data Aggregation
Mainframe
Portal
Wireless / Mobile
ERP
3rd Party
Legacy
System
BI
In the real world..
The result..
20INNOVATE
MAINTAINING
BPM
BPMS and SOA
BPMS and SOA
 BPMS:
 Management practice
 Tools for automating processes
 SOA:
 Architectural philosophy
 Design standards-based services to
access system functionality
How BPMS and SOA are
connected?
Business IT
SOA defines the
way IT assets can
be consumed by
the business, and
BPM defines their
consumption.
How BPMS and SOA are
connected?
Service A Service B Service C
Service D Service E
Legacy
System
Database
ERP
System
Process
Step 1
Process
Step 2
Process
Step 3
Process
Step 4
Business
View
IT View
The “S” in BPMS
 Essential Elements of a BPMS:
 Process
 Rules
 Forms
BPMS Benefits
Business
Needs
Efficiency
and
Productivity
Real-time
fact-based
decisions
Response
to Change
Efficiency and Productivity
 Streamline human interaction
 Enforce accountability
 Minimize errors
 Identifying problem areas
Response to Change
Service A Service B Service C
Service D Service E
Legacy
System
Database
ERP
System
Process
Step 1
Process
Step 2
Process
Step 3
Process
Step 4BPM
S
SOA
Rules
Engine
Real-time fact-based decisions
360
view
CRM Record
Support
ticket
Email
Call Records
Transactions
Social Media
• the right
information
• at the right
time to
• the right
people
The Future of
BPM
The “i” in iBPMS
 Essential Elements of a iBPMS:
 Process
 Rules
 Forms
 Web-based development
 Analytics
 Mobile
 Content
 Collaboration
Source: Gartner iBPMS Magic Quadrant 2015
Questions?
Abdullah Alhaqbani
@amhaqbani

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BPMS and Process Automation