Cloud telephony improve business communication

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Understand the basic of cloud telephony, what is cloud telephony and what are its benefits and how it will help the small business and startups.

Technology

www.ozonetel.com 2
Are you a business owner?

www.ozonetel.com 4
Communication Need Of Business
Calls can be sales call or
customer call. No Missed
Call
Should able to take call at
any place and at any time
Mobility

www.ozonetel.com 5
Professionalism
All Calls should
look as professional:
Welcome Message,
IVR, Thankyou
Message
Communication Need Of Business

www.ozonetel.com 6
Monitoring
• Should able to monitor,
the sales executive and
customer care executive
• How they are talking to
customer?
• Number of Call taken by
them
Communication Need Of Business

www.ozonetel.com 7
One Solution-CLOUD TELEPHONY

www.ozonetel.com 8
WHAT IS CLOUD TELEPHONY
• Cloud Telephony is a data communications technology where all
communication applications, switching and storage devices are
hosted at service provider premise, organization wanted to start the
service just have to pay monthly charge and the full-fledged (i.e.
IVR, Recording, Analytics & many more) telephony service can be
started on traditional phones, mobile or system i.e. desktop, laptop

www.ozonetel.com 9
www.ozonetel.com
Call can be
taken on:
1. Mobile phone
2. Landline
3. System
4. Laptop
All Server & equipment
reside on Service Provider
Premises

www.ozonetel.com 10
Benefits of Cloud Telephony
Zero Capital Expense: No upfront investment in
hardware, software, or human resources
PBX Power Backup Maintenance

www.ozonetel.com 11
•Scalable Solution(You Grow, I Grow) You can start
with 1 agent and scale to unlimited agents on the same
platform
Benefits
www.ozonetel.com

www.ozonetel.com 12
www.ozonetel.com
Flexible Staffing :Allow to route calls anywhere across India or
world, Serve customer in local language at reduced cost
Benefits

www.ozonetel.com 13
www.ozonetel.com
Single contact number (unified number) : Irrespective
of call volume, at the blackened you can have any number of
representatives handling the call.
Only one number :
+91-XXXXXXXXX
Customers
Benefits

www.ozonetel.com 14
Unified Number :Same number for all the locations. Number
could become company identity
Customers
Customers
Customers
Benefits

www.ozonetel.com 15
• Track & Monitor Measure Performance of every individual, team
and organization.
• Real Time dashboard
• Report :Daily, Weekly and
monthly
Benefits

www.ozonetel.com 16
www.ozonetel.com
About Ozonetel: Ozonetel Systems is an India based Cloud Telephony Solution
provider. Ozonetel is the only Indian company that developed complete cloud
telephony platform and provide complete cloud contact center solution,
multichannel( i.e. voice, email, social media, SMS, livechat.Click2CAll)
communication solution.
For more please visit us over the web at www.ozontel.com< http://ozonetel.com/>
or just click here (http://ozonetel.com/customersignup.html) for free demo.
#CloudTelephony #Ozonetel @ozonetelsystems

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