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The Watch Industries
                       In Switzerland
                         Japan and
                          The USA
                           1970s

                            By
Anindita, Abhishek, Ashish Sinha, Rajul, Suket & Anshuman
We’ll Discuss..

Overview of watch industry during 1970
How did Swiss watch industry evolve
How did Japan compete?
How did USA compete?
What were the disruptive events?
A comprehensive analysis


                                         2
By Anindita

The Watch Industry in 1970
        Overview

                             3
Pin vs. Jewelled Lever Watch
Pin lever watch has two major parts
  Movement block (Ebauche) like the chassis and engine
     Framework, gear train, winding & setting machine
  Regulating components like the transmission
     Escapement, Balance wheel and hairspring
  Simple in design
Jewelled lever
  Complex in design
  Not much correlation found with cost or performance
  Sold like jewellery

                                                         4
A Quick Look at Pin Lever




                            5
1970 Watch Industry Looked Like..
                       80

                       70                     Switz exports its 97% production. 42% of world production

                       60                       Japan exports its 58% production. Rest consumed locally
Value in Million USD




                       50
                                                17% global production from USSR, China & East Germany
                       40

                       30                           USA consumes its 99.8% production. Rest imports.
                       20

                       10
                                                                                             Production
                                                                                             Exports
                       0
                            Switz.   Japan   USSR    USA    France   West    UK      Italy
                                                                     Ger.
                                                      Countries
                                                                                                          6
Swiss Were Key Exporter in 1970
Produced 42% of world output
– 3% of Swiss GNP
– Employed 8% Swiss labour
97% of production exported
– 610 M USD value
– 12% of total Swiss exports
Created the brand image for all Swiss products
BUT in 1940
– Produced 80% of world share! Share declined.

                                                 7
By Abhishek

Swiss Watch Industry
  Struggles in 1970

                       8
Swiss Exported Mainly Finished Watches


      Switch Watch Exports - In Value
90%
80%   % in Value
70%
60%
50%
40%
30%
20%
10%
 0%
      Finished       Watch    Mis. Watch
      Watches      Movements Components



                                           9
Swiss Exported Mainly Finished Watches


      Swith Watch Exports - By Watch Type
500

400

300

200                                        Units (Millions)
                                           Value (M USD)
100

 0
      Jewelled   Pin Lever    Electric -
        lever                Electronic



                                                              10
% Export To USA Declined
             Exports in Unit & Value % to Major Markets - 1970

    30.00%
                                                      % of total units
    25.00%
                                                      % of total value
    20.00%
                                      Components
    15.00%
%




    10.00%

    5.00%

    0.00%
               USA    Hong   UK    Arabia    West     Italy   Spain      Japan
                      Kong                  Germany




                                                                                 11
% Export To USA Declined
                                          Jewelled Lever Exports in Unit % - 1960-70
                                 35
In Percentage Of Total Exports




                                 30

                                 25                     Components
                                 20

                                 15                                              Jewelled Lever 1960
                                                                                 Jewelled Lever 1970
                                 10

                                  5

                                  0
                                      Europe   Africa    Asia    USA -  Latin
                                                                Canada America



                                                                                                       12
% Export To USA Declined

                                               Pin Lever Exports in Unit % : 1960-70
                                 50
                                 45        Components
In % of Total PinLever Exports




                                 40
                                 35
                                 30
                                 25
                                                                                                 1960
                                 20
                                                                                                 1970
                                 15
                                 10
                                 5
                                 0
                                      Europe     Africa   Middle    Asia     USA -      Latin
                                                           East             Canada     America
                                                                                                 13
How Swiss Watch Ind. Developed
More like cottage industry
– Watch making a craft
– Depended upon skills acquired over years
Two tier due to Renaissance (1800)
– Component manufacturing AND Assembling
Govt intervention due to 1920-30 recession
– Cartel: FH (assembler), Ebauches SA & UBAH (comp)
Govt invested in ASUAC. Imposed restrictions on
– selling & buying components
– fixing selling price, production, operational changes
– expansion, acquisition, technology transfer abroad
Cartel ends in 1966
– FH resisted due to poor quality supplied by protected EBA / UBAH
                                                               14
Development after 1966
Consolidation
– 20% export shared by SSIH
– General Watch Holding Company formed
– Ebauche SA partnered with Holdings L SA
– 75% of exports controlled by 8 companies
But many problems persisted
– Duplicate product lines
– Disjoint production facilities
– Management out of sync

                                             15
Swiss Also Took Aggressive Steps
Investment and acquisition in USA
– Waltham Watch Company, Elgin, Gruen
– Hamilton, first marketer of digital watch in USA
– Benefitted in USA from the USA based brands
Promotional practices
– World wide trainings on sales service and management
Research and Development
– Centre Electronique Horliger (CEH) to develop tuning fork
  mechanism to counter Bulova of USA
– FASEC with Brown Baveri & Landis (Swiss) and Phillips
  (Dutch)

                                                              16
But Gaps Were Plenty
Fragmentation continued
– At low level. Lack of integration.
– Leading to poor strategy development
Research and Development not enough
– .8% of industry sales
Threat of disruptive technology
– Plans inadequate for quartz watches
Diversification nonexistent
– Resulting in high risk
                                         17
By Suket

Japan Watch Industry
  Picking up in 1970

                       18
Concentrated Industry in Japan
             9%        3%

             28%
                               60%



         K. Hattori & Co.   Citizen Watch
         Orient Watch       Ricoh Watch
4 major firms
24 million units
14% of the world market                     19
Japanese Watch Industry Evolves

Started in 1880’s
  Focused on home market
  Focused on jeweled-lever watches
  Quality of time pieces inferior to quality of that in
  the west


5 million units/year in 1930


                                                          20
Produces 7% world output in 1960

Produced 7 million units/year in 1960
Faced saturation in domestic market
Explored
  South East Asia
  Western European
  United States
66% of exports destined for US or Hong Kong

                                              21
Had Focused Marketing Strategy

Focused on
  Jeweled-lever watches
  Medium price category through cost differentiation
Avoided luxury Segment
  Existing firms well entrenched and positioned as
  prestigious watch-makers
  Investment needed to build up a prestigious image
  Limited sales in unit terms
  Contrary to mass production strategy
                                                  22
Japan Achieved Low Cost
Disciplined workers at low wages
  Expanded to Hong Kong
Advanced production techniques
  Assembly line
Backward Integration




                                   23
Japan Also Gained From...
Large home market
  Well protected from imports
Government encouraged concentrated
structure
Growth of Japanese Economy
  Enlarged & upgraded production facilities
Non-watch production
  New technology exposure
                                              24
By Ashish

USA – The Biggest Consumer
          in 1970

                             25
US: Largest Watch Market in 1970
                        0
                                    Manufactured at
                            40      Home
                                    Import / Virgin
              60                    Island
                                    Export



World’s largest watch market
– Size – 1 billion $
– Volume – 45 million
Bulova and Timex dominant players
– 66% to 75% market share total

                                                      26
How Bulova and Timex Differed
Bulova
– Segmentation:
     • Low(<30$) & Medium(30$-100$) Segment – “Caravells”
     • Top Segment(100+) – “Accutron” : Patented Tuning Fork Technology.
– Cost Advantage – Got cheap jeweled watch from Citizen, Japan
Timex
– Focused on inexpensive Pin-Lever technology
– Believed in Mass Production
How They Achieved Success
–   Directly selling to customer. No jewelers/repairmen.
–   Exploited all niches (800 different watch models)
–   Spread across the world, best of whole world
–   Aggressive advertisement & distribution
–   Benefited from Govt sponsored R&D projects.

                                                                           27
How US Watch Industry Evolved
After 2nd World War, mostly domestic manufactured
– Jeweled lever watches dominated
– No labor intensive and specialized skills
Price Competition by Timex in low /mid price during 1950-60
– Small swiss firms also came with cheap watches
– Japanese started coming in 50s
– Mass merchandizing (new distribution channels) revolution
Only 2 USA companies remain in 1970, What about rest?
– Acquired manufacturing capacity in Switzerland,
– Procured from Japanese/Swiss firms
– Manufactured/Assembled in the Virgin Islands
Most companies became “Marketing” companies
                                                              28
The Quartz Crystal Cometh
US @ the centre of Quartz technology
Seiko introduces first quartz watch in 1970
Piaget, Hamilton join the race
Price range $1,350 - $2900
Objective – to milk the cream off the market
In 1971, others join in. Price range $125 - $475
1972, more players. Prices fall further.
The Quartz Crystal Race Heats Up
Waltham introduces a quartz crystal, solid
state, liquid crystal display (LCD) watch
Microma Universal, supplier of IC and LCD,
enters the watch market
Chip fabricators - Texas Instruments, RCA,
Motorola to enter electronic watch making ??
All quartz watches worldwide contained IC by
US electronics manufacturers
Quartz Is Superior!
Low labour cost – as low as 10% compared to
70% for mechanical watches
No patent issues. Technology available outside
the watch-making field
Low cost without compromising quality
Higher economies of scale possible
Quartz crystal and LCD technologies being
perfected further
Quartz Will Impact The market
Tall claims of decline of mechanical watches
Prognosis of emergence of American watch
industry and submergence of others
High hopes due to long range price prospects
Estimated market share in 1980 only 1/3 of
total market of 300 million units
Swiss watchmakers claim preparedness for
mass production of quartz watches
By Anshuman

Is Swiss Watch Industry Prepared?


                                    34
Why did the Swiss dominate?
Strong dimensions of the Swiss competitive strategy
–   Specialization: developed as a tradition and a cottage industry
–   Brand identification: “Made in Switzerland”
–   Product quality : excellent
–   Technological leadership: leader in mechanical watches
The Swiss business scope
– Catering to world market
– Catering to almost all the market segments



                                                                35
World market, all
                        The Competitive Positions (Approx.)

                                                              Bulova
segments




                         Timex
                                                                         Omega,
                                                                          Rolex
                          small
   Competitive scope




                          Swiss   Seiko,
                                  Citizen
    Restricted market




                          Price                                        Differentiation
                                       Competitive strategy
                                                                                         36
Why did/should dominant position erode?
                                                           2
                                                 Flank
                             1


                     Preemptive
     Attacker                                  Defender        Contraction
                     Counter-offensive



                                                                 Mobile
Frontal attack by the competitors
•Showed no signs of Dynamic Capability                                    3
•Showed signs of Core Rigidity
•Competitors adapted the Scale-driven value drivers
•Failed to recognize the Industry Disruption & Technical Substitution

Government policies
                                                                              37
Our Recommendations To Swiss
Consolidate quickly
Invest more
– In R&D
– In Production
Select your market
Position your brand
– Advertise
Play like the leader
– Extend market, defend position, expand share
– Take lead in innovation, your original position

                                                    38
That’s All From Group A




                          39

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Phases of Negotiation .pptx
 

The Swiss Watch Industries

  • 1. The Watch Industries In Switzerland Japan and The USA 1970s By Anindita, Abhishek, Ashish Sinha, Rajul, Suket & Anshuman
  • 2. We’ll Discuss.. Overview of watch industry during 1970 How did Swiss watch industry evolve How did Japan compete? How did USA compete? What were the disruptive events? A comprehensive analysis 2
  • 3. By Anindita The Watch Industry in 1970 Overview 3
  • 4. Pin vs. Jewelled Lever Watch Pin lever watch has two major parts Movement block (Ebauche) like the chassis and engine Framework, gear train, winding & setting machine Regulating components like the transmission Escapement, Balance wheel and hairspring Simple in design Jewelled lever Complex in design Not much correlation found with cost or performance Sold like jewellery 4
  • 5. A Quick Look at Pin Lever 5
  • 6. 1970 Watch Industry Looked Like.. 80 70 Switz exports its 97% production. 42% of world production 60 Japan exports its 58% production. Rest consumed locally Value in Million USD 50 17% global production from USSR, China & East Germany 40 30 USA consumes its 99.8% production. Rest imports. 20 10 Production Exports 0 Switz. Japan USSR USA France West UK Italy Ger. Countries 6
  • 7. Swiss Were Key Exporter in 1970 Produced 42% of world output – 3% of Swiss GNP – Employed 8% Swiss labour 97% of production exported – 610 M USD value – 12% of total Swiss exports Created the brand image for all Swiss products BUT in 1940 – Produced 80% of world share! Share declined. 7
  • 8. By Abhishek Swiss Watch Industry Struggles in 1970 8
  • 9. Swiss Exported Mainly Finished Watches Switch Watch Exports - In Value 90% 80% % in Value 70% 60% 50% 40% 30% 20% 10% 0% Finished Watch Mis. Watch Watches Movements Components 9
  • 10. Swiss Exported Mainly Finished Watches Swith Watch Exports - By Watch Type 500 400 300 200 Units (Millions) Value (M USD) 100 0 Jewelled Pin Lever Electric - lever Electronic 10
  • 11. % Export To USA Declined Exports in Unit & Value % to Major Markets - 1970 30.00% % of total units 25.00% % of total value 20.00% Components 15.00% % 10.00% 5.00% 0.00% USA Hong UK Arabia West Italy Spain Japan Kong Germany 11
  • 12. % Export To USA Declined Jewelled Lever Exports in Unit % - 1960-70 35 In Percentage Of Total Exports 30 25 Components 20 15 Jewelled Lever 1960 Jewelled Lever 1970 10 5 0 Europe Africa Asia USA - Latin Canada America 12
  • 13. % Export To USA Declined Pin Lever Exports in Unit % : 1960-70 50 45 Components In % of Total PinLever Exports 40 35 30 25 1960 20 1970 15 10 5 0 Europe Africa Middle Asia USA - Latin East Canada America 13
  • 14. How Swiss Watch Ind. Developed More like cottage industry – Watch making a craft – Depended upon skills acquired over years Two tier due to Renaissance (1800) – Component manufacturing AND Assembling Govt intervention due to 1920-30 recession – Cartel: FH (assembler), Ebauches SA & UBAH (comp) Govt invested in ASUAC. Imposed restrictions on – selling & buying components – fixing selling price, production, operational changes – expansion, acquisition, technology transfer abroad Cartel ends in 1966 – FH resisted due to poor quality supplied by protected EBA / UBAH 14
  • 15. Development after 1966 Consolidation – 20% export shared by SSIH – General Watch Holding Company formed – Ebauche SA partnered with Holdings L SA – 75% of exports controlled by 8 companies But many problems persisted – Duplicate product lines – Disjoint production facilities – Management out of sync 15
  • 16. Swiss Also Took Aggressive Steps Investment and acquisition in USA – Waltham Watch Company, Elgin, Gruen – Hamilton, first marketer of digital watch in USA – Benefitted in USA from the USA based brands Promotional practices – World wide trainings on sales service and management Research and Development – Centre Electronique Horliger (CEH) to develop tuning fork mechanism to counter Bulova of USA – FASEC with Brown Baveri & Landis (Swiss) and Phillips (Dutch) 16
  • 17. But Gaps Were Plenty Fragmentation continued – At low level. Lack of integration. – Leading to poor strategy development Research and Development not enough – .8% of industry sales Threat of disruptive technology – Plans inadequate for quartz watches Diversification nonexistent – Resulting in high risk 17
  • 18. By Suket Japan Watch Industry Picking up in 1970 18
  • 19. Concentrated Industry in Japan 9% 3% 28% 60% K. Hattori & Co. Citizen Watch Orient Watch Ricoh Watch 4 major firms 24 million units 14% of the world market 19
  • 20. Japanese Watch Industry Evolves Started in 1880’s Focused on home market Focused on jeweled-lever watches Quality of time pieces inferior to quality of that in the west 5 million units/year in 1930 20
  • 21. Produces 7% world output in 1960 Produced 7 million units/year in 1960 Faced saturation in domestic market Explored South East Asia Western European United States 66% of exports destined for US or Hong Kong 21
  • 22. Had Focused Marketing Strategy Focused on Jeweled-lever watches Medium price category through cost differentiation Avoided luxury Segment Existing firms well entrenched and positioned as prestigious watch-makers Investment needed to build up a prestigious image Limited sales in unit terms Contrary to mass production strategy 22
  • 23. Japan Achieved Low Cost Disciplined workers at low wages Expanded to Hong Kong Advanced production techniques Assembly line Backward Integration 23
  • 24. Japan Also Gained From... Large home market Well protected from imports Government encouraged concentrated structure Growth of Japanese Economy Enlarged & upgraded production facilities Non-watch production New technology exposure 24
  • 25. By Ashish USA – The Biggest Consumer in 1970 25
  • 26. US: Largest Watch Market in 1970 0 Manufactured at 40 Home Import / Virgin 60 Island Export World’s largest watch market – Size – 1 billion $ – Volume – 45 million Bulova and Timex dominant players – 66% to 75% market share total 26
  • 27. How Bulova and Timex Differed Bulova – Segmentation: • Low(<30$) & Medium(30$-100$) Segment – “Caravells” • Top Segment(100+) – “Accutron” : Patented Tuning Fork Technology. – Cost Advantage – Got cheap jeweled watch from Citizen, Japan Timex – Focused on inexpensive Pin-Lever technology – Believed in Mass Production How They Achieved Success – Directly selling to customer. No jewelers/repairmen. – Exploited all niches (800 different watch models) – Spread across the world, best of whole world – Aggressive advertisement & distribution – Benefited from Govt sponsored R&D projects. 27
  • 28. How US Watch Industry Evolved After 2nd World War, mostly domestic manufactured – Jeweled lever watches dominated – No labor intensive and specialized skills Price Competition by Timex in low /mid price during 1950-60 – Small swiss firms also came with cheap watches – Japanese started coming in 50s – Mass merchandizing (new distribution channels) revolution Only 2 USA companies remain in 1970, What about rest? – Acquired manufacturing capacity in Switzerland, – Procured from Japanese/Swiss firms – Manufactured/Assembled in the Virgin Islands Most companies became “Marketing” companies 28
  • 29. The Quartz Crystal Cometh US @ the centre of Quartz technology Seiko introduces first quartz watch in 1970 Piaget, Hamilton join the race Price range $1,350 - $2900 Objective – to milk the cream off the market In 1971, others join in. Price range $125 - $475 1972, more players. Prices fall further.
  • 30. The Quartz Crystal Race Heats Up Waltham introduces a quartz crystal, solid state, liquid crystal display (LCD) watch Microma Universal, supplier of IC and LCD, enters the watch market Chip fabricators - Texas Instruments, RCA, Motorola to enter electronic watch making ?? All quartz watches worldwide contained IC by US electronics manufacturers
  • 31. Quartz Is Superior! Low labour cost – as low as 10% compared to 70% for mechanical watches No patent issues. Technology available outside the watch-making field Low cost without compromising quality Higher economies of scale possible Quartz crystal and LCD technologies being perfected further
  • 32. Quartz Will Impact The market Tall claims of decline of mechanical watches Prognosis of emergence of American watch industry and submergence of others High hopes due to long range price prospects Estimated market share in 1980 only 1/3 of total market of 300 million units Swiss watchmakers claim preparedness for mass production of quartz watches
  • 33. By Anshuman Is Swiss Watch Industry Prepared? 34
  • 34. Why did the Swiss dominate? Strong dimensions of the Swiss competitive strategy – Specialization: developed as a tradition and a cottage industry – Brand identification: “Made in Switzerland” – Product quality : excellent – Technological leadership: leader in mechanical watches The Swiss business scope – Catering to world market – Catering to almost all the market segments 35
  • 35. World market, all The Competitive Positions (Approx.) Bulova segments Timex Omega, Rolex small Competitive scope Swiss Seiko, Citizen Restricted market Price Differentiation Competitive strategy 36
  • 36. Why did/should dominant position erode? 2 Flank 1 Preemptive Attacker Defender Contraction Counter-offensive Mobile Frontal attack by the competitors •Showed no signs of Dynamic Capability 3 •Showed signs of Core Rigidity •Competitors adapted the Scale-driven value drivers •Failed to recognize the Industry Disruption & Technical Substitution Government policies 37
  • 37. Our Recommendations To Swiss Consolidate quickly Invest more – In R&D – In Production Select your market Position your brand – Advertise Play like the leader – Extend market, defend position, expand share – Take lead in innovation, your original position 38
  • 38. That’s All From Group A 39