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Banking on Digital: Generating Value from Digital Investments

Banking on Digital: Generating Value from Digital Investments

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Customers now inhabit an “always-on,” connected world, and they demand seamless, digitally enabled experiences from all their providers. If banks fail to deliver, customers will go elsewhere.

Customers now inhabit an “always-on,” connected world, and they demand seamless, digitally enabled experiences from all their providers. If banks fail to deliver, customers will go elsewhere.

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Banking on Digital: Generating Value from Digital Investments

  1. 1. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Banking on digital: Three actions banks can take to generate more value from their digital investments
  2. 2. 2Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. It’s time for banks to stop thinking like traditional banks. Why? Because customers now live in an “always on” world driven by seamless digital experiences.
  3. 3. 3Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. That means banks need to become more like digital entrepreneurs. And banks that make the best—and biggest—bets over the next five years can potentially: Increase revenues by up to 55 percent Reduce costs by up to 30 percent Achieve return on equity of approximately 15 percent in mature markets* *Accenture analysis (derived from the Accenture Return on Equity model for banks)
  4. 4. 4Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. BANKS CAN DO THREE THINGS TO IMPROVE THE LIKELIHOOD THAT THEIR DIGITAL INITIATIVES WILL PAY OFF:
  5. 5. 5Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Adopt digital lessons from other industries. Customer expectations are now set by their best digital experiences, regardless of industry. 1 HOW BANKS CAN IMPROVE THE LIKELIHOOD THAT THEIR DIGITAL INITIATIVES WILL PAY OFF
  6. 6. 6Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. HOW BANKS CAN IMPROVE THE LIKELIHOOD THAT THEIR DIGITAL INITIATIVES WILL PAY OFF Move out of the banking “comfort zone.” Low interest rates, regulations and fierce competition are squeezing margins. But new business models can drive new growth. 2
  7. 7. 7Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Pursue the cost-reduction potential of digital. New digital products, public cloud services and other unconventional architectures can make many back-office functions all but obsolete. 3 HOW BANKS CAN IMPROVE THE LIKELIHOOD THAT THEIR DIGITAL INITIATIVES WILL PAY OFF
  8. 8. 8Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. LEARN MOREabout how banks can succeed in the digital age with our full report: Banking on digital: Three actions banks can take to generate more value from their digital investments

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