Seeking a digital future is complex. Organizations that successfully use digital technologies for new growth operate with a different set of rules and capabilities. Incumbents not only have the right to play by the new digital rules, but also the ability to redefine them to their competitive advantage.
Seven “no-regret” capabilities manage digital disruption and help organizations grow. Explore how business leaders must sense and interpret disruption and experiment to develop and launch new ideas faster. Data, digital skills, and partnerships will all be vital. And, companies must not only organize for speed but also design a delightful customer experience.