3. Read the research here
of patients believe
pharmaceutical companies
have a responsibility to
provide services that
complement their products.
76%
of pharmaceutical companies
are increasing their
investment in patient-centric
capabilities.
85%
of patients believe that
pharmaceutical companies
should be working more
closely with patient
organizations to help create a
seamless patient experience.
84%
Patients expect treatments faster and to live better, for
longer
4. 1. Eye For Pharma, Importance of Patient Services
2. Great-Expectations-Why-Pharma-Companies-Cant-Ignore-Patient-Services, Accenture
3. Accenture credentials
Making a difference in treatment and commercial
performance
Increase of patients remaining
on treatment after 14 months of
care program w/
nurse/advocate support plus
patient engagement, education,
and consultations1
Patient
Retention
Increase in patient treatment
adherence through
personalized patient
experiences based on patient
segmentation and tailored
communications to patients2
Rx
Adherence
25% 30%
Reduction in disease
aggravations via personalized
patient outreach and monitoring
services3
RWE /
Market Access
Positive ROI based on
improved patient initiation and
adherence through
coordinated engagement,
product delivery, and support
programs3
Return on
Investment
65% 3:1