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The Foundation for Accenture Child Support Enforcement Solutions (FACSES)

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The Foundation for Accenture Child Support Enforcement Solutions (FACSES)

  1. 1. FACSESTHE FOUNDATION FOR ACCENTURE CHILD SUPPORT ENFORCEMENT SOLUTIONS
  2. 2. Child support agencies help children get the financial support they need to meet their most basic necessities. But it’s not always easy…
  3. 3. Caseworker challenges Rising caseloads Regulatory complexity Decreased funding Access to skilled caseworkers 01 03 02 04
  4. 4. System challenges Aging technologies Dependence on manual interventions Siloed functions Lack of visibility into performance 01 02 03 04
  5. 5. How can you overcome these challenges to make a positive impact on families and children? Start with modern, proven, and flexible technology solutions.
  6. 6. Critical features Compliance with agency and federal certification requirements Automation Modern, accessible and collaborative user interaction Analytics-driven performance insight Easy upgrades and integrations with existing technology Self-service capabilities
  7. 7. is the next generation of Child Support Enforcement systems. FACSES
  8. 8. Built to be future-ready Certified, proven purpose-built and reflective of our 30+ years of software solution experience and deep knowledge of child support enforcement Flexible speed implementation with lower risk using a repository of configurable and certified CSE application components Modern innovative approaches to automating business processes and advanced technologies Ready for integration alignment to the Accenture Public Service Platform to help agencies manage and integrate citizen services in a holistic, family-centric way
  9. 9. Deliver more for less Increased productivity Reduced costs Flexibility Enhanced user satisfaction Improved customer engagement Interoperability across human services
  10. 10. FACSES is the right solution at the right time. What are you waiting for?
  11. 11. Accenture brings a tremendous amount of knowledge to the table. They really do understand what this [Child Support] program is about, how it is about, the federal complexities of the program, the interstate nature of the program, but they also bring that engagement ... that sense of how important the mission of child support is to families, as well as the creativity to see what’s possible in the future and what we can be doing to do a better job serving the families of our country.” Marilyn Stephen, IV-D Director Michigan Department of Human Services “
  12. 12. JAMIE WALKER Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com/FACSES CONTACT ABOUT ACCENTURE Child Support Industry Lead Managing Director jamie.d.walker@accenture.com

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