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Unleashing Innovation: A Closer Look at Absorption

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Using our Innovation Framework, Accenture conducted a global study of government innovation, Mark Howard takes a look at Absorption, one of the five pillars of innovation. Learn more: https://accntu.re/2kVHiKV

Publié dans : Technologie
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Unleashing Innovation: A Closer Look at Absorption

  1. 1. A CLOSER UNLEASHING INNOVATION: ABSORPTION LOOK AT
  2. 2. Using our Innovation Framework, Accenture conducted a global study of government innovation. STUDYING GOVERNMENT INNOVATION Copyright © 2018 Accenture. All rights reserved. 2 IDEATION IMAPACT & BENEFITS EXECUTION ABSORPTION Innovation is absorbed throughout the culture, with the most promising ideas chosen for execution There is ownership of innovation Risks are permitted STRATEGY
  3. 3. WHAT HAVE WE LEARNED ABOUT ABSORBING INNOVATION INTO AN AGENCY’S CULTURE?
  4. 4. Innovation can’t be just a buzzword or a concept, but instead be a part of an organization’s philosophy Government organizational cultures are broadly supportive and open to more innovation: INNOVATION IS PHILOSOPHICAL Copyright © 2018 Accenture. All rights reserved. 4 75%feel their culture has a balanced tolerance for risk or skews toward “allowing space for risk taking” 91%report support for risk-takers in their organizations 42%say risk-takers are highly regarded, even if some of their ideas don’t pan out
  5. 5. Governments are expressing willingness to work with diverse skills and perspectives: OPEN MINDS FOR GOVERNMENT INNOVATION Copyright © 2018 Accenture. All rights reserved. 5 Skillsets in their workforce are very diverse and open to thinking differently 54% Agency is open to innovation— already displaying strong interaction with the broader ecosystem and a readiness to influence and be influenced by external parties 49% Collaboration happens across departments with minimal siloes 54%
  6. 6. WALKING THE INNOVATION TALK Copyright © 2018 Accenture. All rights reserved. 6 Governments aren’t just talking about innovation— they’re taking action: 73%Have mitigation systems or mechanisms in place to manage risks that might arise from innovation test and implementation 19%Are considering implementing such mechanisms +
  7. 7. SETTING ASIDE MONEY FOR INNOVATION Copyright © 2018 Accenture. All rights reserved. 7 Governments are dedicating funds—drawn from diverse sources—specifically to drive innovation: 79%Have funds dedicated to innovation 10%Are considering dedicating funds 2-5% of administrative budget is earmarked for innovation 41% 6-10% of administrative budget is dedicated to innovation 41% Obtain funds from external sources for innovation and related research In other words, they are taking the risk of exposure to external commitments 87% Of the 79%...
  8. 8. READY TO IMPROVE YOUR APPROACH? FOLLOW THE LEADERS
  9. 9. OPPORTUNITIES TO INCREASE TRANSPARENCY Copyright © 2018 Accenture. All rights reserved. 9 One area of potential improvement: provide greater transparency around why certain ideas are pursued and funded. That would give potential innovators—whether employees or external partners—a clearer idea of what will be supported. Use detailed, objective criteria for ranking and selecting projects—and working to keep their innovation portfolio aligned with strategic goals Have clear and transparent communication to a great extent Have clear and transparent communication to a certain extent Communication is valued by all—but especially by those that emerged as government innovation leaders: Innovation leaders Everyone else 83.3% 54% 66.7% 40% 33.3% 57%
  10. 10. MAKE THE MOST OF WHAT YOU ALREADY HAVE Copyright © 2018 Accenture. All rights reserved. 10 Innovation is likely already “hiding out” in your organization— WORKTO BRING IT OUT DON’T ACCEPTTHIS LONGSTANDING STORY: “Government organizations are stuck in routines and not open to change” RISKTOLERANCE, OPENNESS, FUNDING AND CLEAR COMMUNICATION of selection criteria are the cultural building blocks for innovation—use what’s already in place or keep working to adopt these elements
  11. 11. FOCUS ON CORE PROCESSES to get your innovation “machine” in place and start delivering results THE CULTURE WILL START TO COME ALONG Don’t underestimate the value of MODELS” doing innovative things to benefit citizens SEEING EFFECTIVE RESULTS WILL BRING MORE OF YOUR CULTURE ALONG BUILD IT AND THEY WILL COME Copyright © 2018 Accenture. All rights reserved. 11
  12. 12. AUSTRALIA UNITED KINGDOM SOUTH AFRICA IRELAND GERMANY ITALYFRANCE UNITED STATES BRAZIL CANADA In October 2017, Accenture surveyed 591 METHODOLOGY Copyright © 2018 Accenture. All rights reserved. 12 RESPONDENTS From 10 countries
  13. 13. Respondents represented the following levels of government: Copyright © 2018 Accenture. All rights reserved. 13 Respondents represented these segments within government: 38% Local 38% State/Regional/Provincial 24% National/Federal 7% Healthcare Payor (Health Insurance) – Public/Government 7% Healthcare Provider – Public/Government Managed 86% Public Service (other than Education) – Government Agency METHODOLOGY
  14. 14. Government agency respondents represented these functions: Copyright © 2018 Accenture. All rights reserved. 14 15% Centralized Administration 18% Employment Services 11% Policing/Justice 5% Defense 18% Social Services/ Welfare 14% Revenue/Tax 8% Pensions 8% Border Services/Customs 3% Other METHODOLOGY
  15. 15. CONTACT MARK HOWARD GlobalAdministrationSegment Lead Public Service, Accenture ABOUT ACCENTURE Accentureis a leading global professionalservices company,providinga broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across morethan 40 industries and all business functions — underpinned by the world’s largest delivery network —Accenture worksat the intersection of business and technology to help clients improvetheir performance and createsustainable value fortheir stakeholders.With approximately442,000 people serving clients in more than 120 countries,Accenture drives innovation to improvethe way the world works and lives.
  16. 16. FOR MORE INFORMATION VISIT US AT www.Accenture.com/GovBackOffice

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