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(BBA 3rd Year)
106/10 civil lines,
Objective of the study.
Definition of Electronic Commerce.
Explanation of Electronic Commerce.
The Scope of Electronic Commerce.
10 best E commerce companies in India.
Objective of the Study
Basic Introduction of Electronic Commerce or the e-commerce industry.
Definition of 'Electronic Commerce - ecommerce'
A type of business model, or segment of a larger business model, that enables a firm or individual to conduct business over an electronic network, typically the internet. Electronic commerce operates in all four of the major market segments: business to business, business to consumer, consumer to consumer and consumer to business. It can be thought of as a more advanced form of mail-order purchasing through a catalogue. Almost any product or service can be offered via ecommerce, from books and music to financial services and plane tickets. Also sometimes written as "e-commerce" or "eCommerce".
Explanation of 'Electronic Commerce - ecommerce'
E commerce has allowed firms to establish a market presence, or to enhance an existing market position, by providing a cheaper and more efficient distribution chain for their products or services. One example of a firm that has successfully used ecommerce is Target. This mass retailer not only has physical stores, but also has an online store where the customer can buy everything from clothes to coffee makers to action figures. When you purchase a good or service online, you are participating in ecommerce. Some advantages of ecommerce for consumers are: 1) Convenience: Ecommerce can take place 24 hours a day, seven days a week. 2) Selection: Many stores offer a wider array of products online than they do in their brick-and-mortar
counterparts. And stores that exist only online may offer consumers a selection of goods that they otherwise could not access. But ecommerce also has its disadvantages for consumers. Some of them are as under: 1) Limited customer service: If you want to buy a computer and you’re shopping online, there is no employee you can talk to about which computer would best meet your needs. 2) No instant gratification: When you buy something online, you have to wait for it to be shipped to your home or office. 3) No ability to touch and see a product: Online images don’t always tell the whole story about an item. Ecommerce transactions can be dissatisfying when the product the consumer receives is different than expected.
The Scope of Electronic Commerce
Electronic Commerce encompasses one or more of the following:
•Electronic Data Interchange (EDI).
•EDI on the Internet.
•E-mail on the Internet.
•Shopping on the World Wide Web.
•Product sales and services on the Web.
•Electronic banking or funds transfer.
•Outsourced customer and employee care operations.
10 Best E Commerce Companies in India 1. Flipkart Website: (www.flipkart.com)
2. Snapdeal Website: (www.snapdeal.com)
Conclusion “E Commerce is an Evolution” - By using electronic technology through the internet, it achieved: More competition, more marketplaces, faster transactions, and more advanced technologies to make activities between customers and producers more active. We as customers and internet users are responsible to keep our e-commerce healthy and safe so that e-business can be more reliable in future.
The content for this project report has been taken from the following sources: