4. Our Key Strengths to Empower Enterprises
The only cellular provider
with full 4G LTE network
in Indonesia
Subscribers reached
22.5 mio (YTD)
40% growth YTD
78,200 km Fiber
Optic connection
across Indonesia
Sumatra Backbone (SBB)
Ultimate Java Backbone (UJB)
East Palapa Ring
West Palapa Ring
684 High Rise
Buildings presence
68,200 homes
connected
18 Data Center
>40,000 4G LTE BTS
Ready.
14 Tbps
Data Bandwidth
Delivered
5. Enterprise Partner For Digital Transformation
03
01
04
02 05
06
IOT
Voice and UC
Enterprise PABX gradually moving to cloud.
Connectivity (WAN)
Internet will grow and cloud will drive the
connectivity demand
Next-gen Technologies
Artificial Intelligence
By 2021, 10% of digital initiatives will be on
Artificial Intelligence (AI), on interacting with
customers
ICT and Cloud
Demand for captive Infra, specifically for large
enterprises , BFSI will continue to grow
Enterprise Mobility
Digital enhanced offering, operations
and relationship will grow in every
industry segments Data Analytics
By 2020, 15% of Indonesia Enterprise will generate
revenue from Data Analytic as a Service
Key enabler in Making Indonesia 4.0 & Smart
Cities; estimated 444 Triliion Rupiah of Business
Value by 2025 (Indonesia IoT Association)
6. Smartfren Answer BUSINESS Needs
• Fixed Voice
• Enterprise Mobility
• Smartrek
• Fixed Voice
• Enterprise Mobility
• Smartrek
Core Telco
• Cloud Contact Center
• Unified Conferencing (UC)
• Connectivity – Internet leased line
• Connectivity – SDWAN
• Connectivity – 4G
ICT
• Router & switch – Cisco
• Server & storage – HPE
• Security & firewalls – Fortinet
• Surveillance & video analytics – Huawei
IoT
• Vertical Use Cases – SmartRetail
• Fixed Voice
• Enterprise Mobility
• Smartrek
Core Telco
• Cloud Contact Center
• Unified Conferencing (UC)
• Connectivity – Internet leased line
• Connectivity – SDWAN
• Connectivity – 4G
ICT
• Router & switch – Cisco
• Server & storage – HPE
• Security & firewalls – Fortinet
• Surveillance & video analytics – Huawei
IoT
• Vertical Use Cases – SmartRetail
Core Telco
• Cloud PBX
• Mobile Device Management (MDM)
ICT
• Managed Service
IoT
• Connectivity Management Platform
• SF IoT Access
YESTERDAY 2019 2020 …
Pure ‘Telco’ Player
Limited product offering to customer
Transforming
Telco and ICT Player
Comprehensive product portfolio
End-to-End
Telco and ICT Player
Integrated product portfolio
7. Smartfren Answer BUSINESS Needs
• Fixed Voice
• Enterprise Mobility
• Smartrek
• Fixed Voice
• Enterprise Mobility
• Smartrek
Core Telco
• Cloud Contact Center
• Unified Conferencing (UC)
• Connectivity – Internet leased line
• Connectivity – SDWAN
ICT
• Router & switch – Cisco
• Server & storage – HPE
• Security & firewalls – Fortinet
• Surveillance & video analytics – Huawei
IoT
• Vertical Use Cases – SmartRetail
• Fixed Voice
• Enterprise Mobility
• Smartrek
Core Telco
• Cloud Contact Center
• Unified Conferencing (UC)
• Connectivity – Internet leased line
• Connectivity – SDWAN
ICT
• Router & switch – Cisco
• Server & storage – HPE
• Security & firewalls – Fortinet
• Surveillance & video analytics – Huawei
IoT
• Vertical Use Cases – SmartRetail
Core Telco
• Cloud PBX
• Mobile Device Management (MDM)
ICT
• Managed Service
IoT
• Connectivity Management Platform
• SF IoT Access
YESTERDAY TODAY 2020
Pure ‘Telco’ Player
Limited product offering to customer
Transforming Telco and ICT Player
Comprehensive product portfolio
End-to-End Telco and ICT Player
Integrated product portfolio
Smartfren
business
One-stop-solution
For business needs
8. Leveraging Group Synergy
Together Far and Fast
Broadband Service Provider
Broadband Service Provider
• Connectivity
• Premium TV Content
Cloud & Data Center
• Private, Hybrid, Public Cloud
• Colocation
Fiber Service Provider
• International
• Backbone Infrastructure
• Nationwide Coverage
Fiber Service Provider Cloud & Data Center
Enterprise Product
& Solution
10. Who is Our Satisfied Customer?
▪ Best Affordable Data Package from Selular Award 2019
▪ Indonesia Best Company in Creating Leaders from Within 2017 from SWA
Magazine
▪ Best Affordable Smartphone and Best Bundling Program from Selular Award
2017
▪ Social Media Award 2017 for The Best Mobile Internet Service Provider
from Media Wave and Marketing Magazine
▪ Highest Engagement Telco Brand in Indonesia from Twitter
Notable Satisfied Customer Accolades
11. Our LTE network track records
Mobility services for consumer and corporate -
▪ Nationwide coverage 30,000 4G-LTE+ base tranceivers rolled-out
▪ Offering prepaid and postpaid services
Private LTE for enterprise segment -
▪ Provide LTE coverage for Smart Agri Tbk at Jambi
▪ Provide private-LTE at forestry operation at OKI Palembang for Asian Pulp Paper, Tbk.
▪ Provide private-LTE at coal mining operaion at Berau for Berau Coal, Tbk.
12. Case study: Enabling mining digitalization from pit to transhipment
❶ Vessel/Barge Track
❷ Vehicle Track
❸ AI CCTV
❹ Fatigue Monitoring
❺ Fuel Management
Integrated IoT Platform
Business Cases:
LTE network to enable robust connectivity
to enable mining digitalization
Vessel &
Barge
Pit
Port
Mine
Coal Handling
& Processing
Haulage
Rail
Mining
Solutions
Services
Fuel
Supply
AI CCTV
Analytic
❻ HSE - Digital Applications
*Coal Mining at East Borneo, 2018
14. The Future of Enterprise Networking
…essentially, there are three
things enterprises do to data,:
ꚛ They move data through
space: which is called
routing and connectivity.
ꚛ They move data through
time: which is called
storage.
ꚛ They transform data:
which is called computing
Of course, all of this needs to
happen securely
18. Company
Provider
-
Location North Kalimantan Sumbawa, NTB Sweden Canada Australia
Use Case Connectivity for mining and
office area, both intranet and
internet access
Private GSM/3G at Batu
Hijau Mining Area &
Port to support
mining activities
Connectivity for mining
automation
Private underground
cellular network at a
depth of 3KM
Connectivity to cover 15 mines
and facilities of transportation
hubs and railways. Minimize 30
Mobile Wi-Fi to become a single
LTE wider coverage
Solution • Private 4G LTE for BC and its
contractors
• HSE Apps for safety
• Internet & Intranet
• Asset Tracking &Fleet
management system
• M2M Access & IoT Sensors
• Private GSM/3G at mining area
• Close User Group Free Call and
SMS
• Internet & Intranet
• IPPBX Service
• M2M Simcard for IoT
• Exclusive for 3 years
• 5G Connectivity
• Fleet management and
tracking
• IoT controlled machines
• High Quality CCTV streaming
• Private 4G LTE
• Real-time
communication
• Mobile camera
• GPS Geolocation
• Private 4G LTE
• In-pit CCTV
• Earthmoving analytic
• GPS Telemetry
• Mining digital transformation
Global Uses Cases of private campus with LTE “ownership” in mining
Mining companies opted to use private LTE network in its’ operation
19. Sample Uses Cases….
Smartfren 4G LTE+
Coverage
Internet
IP67 Industrial
4G Modem
Data
Acquisition &
Loggers
Industrial
IoT
Sensors
Industrial IoT
Sensor Network
& Edge Computing
Digital
Workforce &
Security Apps
Client’s Own Premises
Network
Our network access is flexible configurable to cater mining digitalization
Mobility
20. Leverage IoT for Smart Irrigation in a Plantation
Weather sensors Water Level Sensor
Analytical
Machine Learning
Science of Water Cycle
Internet of Thing
Watershed
Map
Smart Irrigation
» Implementation of IoT will be a solution to the irrigation
problem of Agro-Industry, through implementation of
science to bring a big impact:
▪ Smart and real-time Process
▪ Machine Learning to overcome climate change
▪ Connected
We provide the IoT connectivity, sensors and Machine Learning as a solution to a plantation in Indonesia
21. ICT role in mining digitalization
Connectivity & Mobility
1
Connectivity Solutions
2
Integrated IoT Solutions
3
Fuel Management
Fleet Management
Vessel Tracking
Fatigue Monitoring
CCTV & Video Analytic
UC SD-WAN Private Network
A customized ICT solutions for a mining
22. What is private LTE?
… is a local cellular network that includes cell sites and core network servers
dedicated to supporting the local break-out network.
… it enables organizations to customize their networks for mission-critical
applications, optimize the network for low latency and support specific SLA – all
without interference from the often-congested public wireless spectrum.
… is also suitable for some distributed-enterprise use cases, including stadiums,
airports, amusement parks, ports, railroads, mines, oil/gas extraction,
warehouses, factories, agriculture, elements of smart cities and public safety.
… Other applications for private LTE involve extremely remote areas with poor
cellular coverage.
23. Why enterprises might need it
• Private LTE also competes with public 4G cellular networks but can be the better
choice when large amounts of data are transferred that stress the public network in
a given area.
• The cost of high data-transfer volume can also be prohibitive in public LTE networks.
• Private LTE can be deployed anywhere, including areas beyond the reach of public
carriers, and can keep data on-site for security reasons.
• And private LTE can be optimized to handle traffic types with specific requirements,
e.g., real-time IoT applications can be guaranteed extremely low latency for
immediate response.
24. The Enterprise’s pain points in digitalization ...
• The needs of versatile and robust wireless connectivity to
enable mining digitalization at boundary areas
• Usage Requirement,
• Thousands smartphone users – with normal data consumption
• Fatigue & Fleet Management System
• IoT Telemetry sensors
• Production Management System,
• Water Sensors and waste management,
• Radar Survey,
• Weather Station for climate modelling
• Water level sensor for smart irrigation
• HSE safety system
• Overall Average Latency ( Backhaul To Server ) <= 30ms
• Best Service Availability with Local Break Out System
• Utilizing existing Passive infra Tower and Electricity
»Currently, Mining, Oil&Gas, Forestry, Plantation
has established private campus network with
WAN for backbone, distributing connectivity by
wireless unlicense
»Pain Points:
▪ In many cases, difficult to provide Wi-Fi
coverage due to LOS – line of sight at hilly
contour areas which impact to low utilization
▪ Using of Unlicense spectrum for outdoor has
a difficulty to control the interference from
neighbour Wi-Fi network and also from
wireless devices at surrounding sites
▪ Very short coverage range due to limited
transmit power allowed by regulation
Current paint points... Enhancement expectations...
25. Private LTE - Customer Context
Business Drivers
Increase accuracy of field
operation activities
Improve efficiency of the
production process
Allow workers to spend more
time in field providing
business value
Use Cases
Reliably transfer data from
field and assets, providing a
real time view of operations
Optimize utilization of field
assets (vehicles, diggers)
through use of field asset
management systems
Access and update
application and process
information in the field
Technology Demand
Consistency in data
acquisition from various
sensors, field devices and
transfer off-site
Remote connectivity to
central Fleet Asset
Management systems
Remote access to applications
hosted in central facilities or
third party locations
Enabled By
High capacity, reliable
communications network
with remote backhaul
Broad Network Coverage,
enabling connection of
multiple assets / devices
autonomously
Secure connection to the
corporate network, with
ability to extend to external
Internet services
The Smartfren Business Enables Digital Transformation for the Industry
26. Expected impacts of private LTE for mining...
... ...reducing cost whilst rapidly deployable more versatile
communication network, simplify operations and enable process
digitalization
❶ Reducing the number of current mobile
WiFi trailer station and its backbone link,
and enables new features
...increase accuracy of field & production activities
❷Real-time access to production data
...real-time access to field, transhipment, assets and geoscience
information, will enable to coupling all aspects of science
modeling for digital transformation
❸Consistency in data acquisition from sensors
and field devices
...increase accuracy of field activities and improve efficiencies in
production process
❹Enabling field workers to access business
applications
27. When private 4G LTE is better than Wi-Fi
▪ Wi-Fi remains the most prevalent wireless technology in enterprise networks,
▪ but private 4G LTE cellular technology, is the answer in specific use cases involving remote and
mobile deployments and high-capacity needs including IoT,
▪ Private LTE is an important alternative option or even replacement for Wi-Fi, especially in situations
where Wi-Fi has shortcomings, and can best be thought of as complementary to Wi-Fi,
▪ It is a good choice when Wi-Fi does not provide the connectivity required in certain use cases such
as supporting mobile deployments,
▪ Wi-Fi can also be susceptible to spectrum noise and interference from steel walls,
▪ It can be cost prohibitive when it’s called on to provide coverage for large geographic areas. That’s
because of the large number of Wi-Fi access points needed and the fiber backhaul network that
would be required.
28. Why private-campus LTE?
Its not just about supporting autonomy –
LTE is the key enabler to unlocking the benefits of a digitally connected mine
▪ Improved reliability and resiliency for production and safety critical services
• LTE operates on a licensed frequency – no interference
• Complete wireless coverage of all operational areas
▪ QoS - prioritize critical traffic: HSE & production aspect over corporate traffic
▪ Benefit from reduced infrastructure requirement
• Example an LTE communications trailers compared to 40+ Wi-Fi trailers
• All LTE infrastructure located outside of blast zones – no need to move Wi-Fi trailers
• Underground integration to existing Data Center
▪ Consolidated network platform to support all / many site systems concurrently (+40 and
counting)
• Single converged network for business, safety and production critical systems.
▪ LTE coverage “as a service” options
29. What are the benefits of private LTE networks?
Coverage:
Low latency:
it is difficult to access public cellular networks at a given site or deploy fixed/alternative
wireless networks easily
mission-critical use cases need to be able to analyse data and make decisions in real-
time and therefore cannot use networks which cannot meet those low latency
requirements
Data privacy and security: certain industries and enterprises have such strict policies to protect their data that it is
more viable to completely segregate the data in a private network
Control: some enterprises want to be able to design their own wireless network to meet
applications’ needs, particularly as connectivity becomes increasingly important to core
business processes and operations
The key drivers for why enterprises want to deploy private cellular networks often encompasses one or two
of the following:
Commercial model: with so many devices and so much data being transported by the network, a private
cellular network may have a more attractive model compared to pricing models where
enterprises pay per device or by the amount of data used
Mobility:
enterprises using more mobile devices (e.g. robots, automated guided vehicles) need
adequate wireless networks that can support these applications
30. Use-case examples
▪ Taking these factors into consideration, organizations can mix and match
Wi-Fi and private LTE to offer maximum connectivity for complex use cases.
▪ Implementations for which private LTE is well suited include
- high-definition video surveillance;
- remote vehicle, robot and equipment control;
- mission-critical communications for security teams;
- mobile connectivity for public safety vehicles;
- and mobile kiosk connectivity.
▪ Supporting large numbers of distributed or mobile IoT devices with high
data-transfer requirements is a sweet spot for private LTE.
31. the business cases
❶ LTE is no longer only a data network it can also support
▪ PTToLTE – Production Critical Voice
▪ Sensors, sensors and more sensors (IoT devices) – informed
decision making
▪ VoLTE – native voice for meaningful 1:1 remote interaction
▪ Remote video – 1 expert across multiple sites
❷ The devices are emerging that have a form factor that is fit for
purpose for field, including PTT over LTE only devices. Various
enterprise platform available in pLTE market such Huawei, ICOM, etc.
❸ Field & Production digitalization –
▪ Where are my assets?
▪ Where are my people?
▪ What is the current status of X?
▪ What if I want to active or deactivate an asset remotely?
32. Sample: Network Architecture
Phase 1 - NIB Subscriber = 5000 Subscribers
Requirement NE's Required
Intranet( Local -Break Out)
only for Client Site
Applications
HSS for EPC
MME
SGW/PGW
DNS
L2 /L3 – Switches
EMS/NMS
LTE
Remote Site
MME
S/P-
GW
HSS
DNS
EPC
Customer
Application
services
BTS #2
BTS #1
CORE
34. Customer
Private LTE options –
❷ Private LTE homed to Jakarta
LTE in a Box
MME
HSS
SGW
PGW
LTE e-NB
CPE
❶ Private LTE with local Breakout
internet
Cloud
IP PBX
IP PBX
EPC + 2_BTS at mining site Customer’s Internal Network
- LTE EPC in a Box is installed
at customer Site
- Local Breakout
- Data Intranet Only
- 2 BTS on site with homed
to National network
- Data Intranet Only
- Backhaul to BSD is
provided by Customer
- Aggregation to Intranet by
Customer
Customer
LTE e-NB
CPE
internet
Cloud
IP PBX
IP PBX
2 BTS on site Customer’s Internal Network
SF BSD
SF EPC
Core
Backhaul to
BSD by Cust.
35. INTS
Mobile
Cust.
Sample use-case Network Topology
LTE in a Box
MME
HSS
SGW
PGW
LTE e-NB
CPE
IP Netw
Cloud
IP PBX
Others ..
Smartfren’s EPC + 2_BTS collocated on site Customer’s Internal Network
PSTN
SF
Internet
36. A Smartfren ‘s Successful Deployment Concept
▪ A successful deployment is underpinned by a structured approach –
• Plan – Baseline, capture, model, formulate, audit
• Build – Responsibilities, coordination, procurement, configuration, testing
• Integrate – application profiling, network integration, test environment
• Operate – application migration, training, maintenance
▪ An experienced & technically proficient team –
• LTE experience
• RF modelling
• Project management & delivery
Plan
Build
Integrate
Operate
37. Design and Development Steps
❶
Design Inputs
❷
Technical
Design
Wireless Strategy
Wireless Reference Architecture
Statement of requirements and program charter
User requirements and specifications
▪ The details the design intent, design criteria, engineering standards, specifications and design codes
Basis of Design
LTE Network
Core Design
Define the elements of the LTE core to
the extent required to enable RAN,
Comms, NOC
Radio
Design
Define Radio Access Network elements
to calculate backhaul, fixed sites &
mobile plant
Backhaul
Design
Define the RAN backhaul/ fronthaul
design (microwave, fibre, etc.)
LTE Infrastructure
Towers,
Power
Define the requirements for fixed
infrastructure (physical infra, powered
sites works)
Mobile
Plant
Define the requirements, speficiations
and design of mobile plant
Command
Center
Define the hosting requirements and the
extent of remediation required in current
command center facilities
Applications Integration
Integration
Deign
Define the apps specifications to the extent
required to estimate time/ cost/ risk of apps
integration
Modem /
Devices
Define the modem/UE specifications to extent
required to plan the field deployment
requirements
Network
Integration
Define the requirements for network
integration for each apps to extent required to
define any changes to current LAN/WAN
architecture
❸
Delivery
Approach
LTE Network LTE Infrastructure Application Integration Operations Integration
▪ Network configuration
▪ Testing (FAT/SAT)
▪ Network Instalation
▪ Commissioning and Optimization
▪ Infra remediation (Power, Cabling)
▪ Command room preparation (rack,
cable, power)
▪ Mobile plant construction (if required)
▪ Network Integration
▪ UE/Modem installation
▪ Application testing
▪ Performance measurement / tuning
▪ Operational Testing
▪ Maintenance procedures /manuals
▪ Operational readiness
▪ Hand-over to Support
38. » Kick-Off Planning
» Project Charting agreed
» Design Review, Sign-off
SoW, Delivery & Timeline
» Hardware & Infra supply
chain preparation
» Logistic management
» Installation & System setup
» Integration with client’s network
» Commissioning and Drive Testing
» Regression Testing
» Project Management
» UAT Scenario Definition
» Review & Acceptance
» UAT Execution
» UAT Sign-off
» Training
Project Charting and Milestone
Illustration
Agreed Acceptance
Drive Test,
Regression Test
Integration
Installation
3 weeks
9 weeks 3 weeks
Data Collection, Site
Preparation, Supply Orders
Solution Analysis
1 weeks
➀
PO &
Project
Starts
➁
Solution Description
Approved, Site Ready,
Collateral Ready
Term-Sheet Sign-off
➂
Implementation
According
To Solution Descriptions
➃
Drive Test,
Regression Test,
Ready For Agreed
Acceptance
➄
Project
Closed
Selection
» Assessment
» Selection
» Negotiation
» Onboarding
» Awarding & Contract
Assessment Planning Implementation & Integration User Acceptance Test
RFS
Smartfren will deliver through a “Plan – Build – Integrate - Operate” process concept to ensure high quality project delivery
Commissioning
*) Note: project charting to be agreed upon planning stage
Training
T0 On Air
39. Operation & Maintenance Support - (1/2)
Corrective Maintenance Work Flow
Call Center
Ensure data from Client:
1. Trigger
2. Alarm
3. Capture trafic
4. Validasi
Service Assurance
Ensure problem :
1. Network Access & Core
2. Data transport
3. Hardware
4. CME
Creat TT to Engineer
Client Call or sent
email for TT
Engineer
Troubleshooting
Ensure data for evidence:
1. System Data Symptoms
2. Troubleshooting
SOLVING PRCESS
1. Data traffic monitoring
CLOSED
40. Operation & Maintenance Support – (2/2)
› 24x7 hours Service
› Client to grant priviledge to SF for accessing related equipment's health information from NMS equipment
› Propose Service Point, consist of dedicated team on site
Preventive Maintenance Activity
No Activities Schedule Reporting
1
Preventive routine, update and raise issues regularly according to system condition for further
anticipation (activity by Remote)
Weekly Monthly
2
Check and monitor that there is no damage or problem on the system. If damaged are observe,
remedial works should be arrange immediately.
Weekly Monthly
3 Monitor connected third party work which will have impact damaged of the system. Daily Weekly
41. ❷ Role and responsibilities
Scope Smartfren Customer/Partner
❶ LTE FDD BTS ꚛ Provide BTS collocated on exsiting tower ꚛ Tower collocation space
❷ EPC Core ꚛ Stand-alone EPC core, colocated at Araren ꚛ Data Center Collocation Space
❸ Data Service ꚛ Carry all traffic to local intranet network at Araren ꚛ Pull cable from EPC/PGW to intranet network
❹ Inter BTS Fronthaul ꚛ Provide Microwave link ꚛ Tower Collocation Space
❺ Backhaul to Internet/external ꚛ Not responsible ꚛ Responsible to carry all traffic to external
❻ Passive Infra: Tower, Electricity
and Data Center including house
keeping
ꚛ Not responsible ꚛ Provide Cellular grade Tower, Shelter & electricity and it’s
operational cost
ꚛ Data Center rack space & electricity
❼ Operational and maintenance ꚛ Carry O&M of eNodeB, Microwave and EPC, 2 engineers on site ꚛ Passive Infra: Tower, electricity & Data center
ꚛ NOC connection over VPN access to system over internet
❽ SIM Card ꚛ Include Industrial SIMCard and Common SIMcard ꚛ Usage planning
Client
Sample: Summary of deliverable scope
LTE in a Box
MME
HSS
SGW
PGW
LTE e-NB
CPE
❶ Network Topology
Internet
Cloud
IP PBX
Others ..
Smartfren’s EPC + BTS collocated on site Client’s Internal Network
ꚛ LTE FDD 850Mhz with x BTS,
stand alone EPC to be installed
at client’s Mining Site
ꚛ Data Service Intranet only
ꚛ SLA 99.5%
47. Spectrum coverage range illustration....
Smartfren’s LTE band 850 Mhz has spectrum coverage gain with superior range
Tri
Tsel Tsel
Smartfren
900 MHz
ISAT
XL
ISAT
XL
48. Indonesia spectrum band coverage illustration
Smartfren
LTE-FDD
Smartfren
LTE-TDD
TRI
LTE_FDD
Telkomsel
LTE-TDD Telkomsel
LTE-FDD
450MHz
Net1
LTE-FDD
Cellular
2G/3G
XL
LTE_FDD
ISAT
LTE_FDD
Cellular
HSPA
49. Spectrum coverage range gain...
Tsel, Isat, XL, Tri: FDD
Smartfren: FDD
LTE band 850 Mhz has
spectrum coverage gain more
wide range ~30% -50%
Tsel, Isat, XL: 2G, 3G HSPA