1. Featured Clients:
Moet Hennessey, KT Mobile, Procter & Gamble, Johnson &
Johnson (Lifescan), Merck, Disney Mobile, ESPN Mobile
Technologies Used: Oracle Retail Solutions, Siebel Retail, Siebel Call Center, SOA, Siebel Analytics,
Integration with SAP/Microsoft/Cloud/Oracle systems
Build a Retail Automation Program of your dreams
for your Business at Fraction of the cost of market value
Retail Case Studies
2. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
Moet Hennessey
2
Problem
Statement
Restricted growth at the hands of antiquated or unconnected systems that don’t facilitate
visibility, promote efficiency, or enable change across their retail business
Solution by
NPI
Connect interactions by creating a unified experience across the store, web, mobile, and call
center channels.
Gain actionable insight to make smarter decisions across your business.
Optimize operations to automate end to end processes, take advantage of economies of
scale, and align the business around strategic customer-centric KPI’s.
Technologies
Used
Service Oriented Architectures based Integration Technologies, Siebel Retail Merchandizing
Operations Solution, Integration with Backend ERP / Legacy Systems, Avaya based CTI
Integration
3. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
Korea Telecom
3
Problem
Statement
Empowered, mobile, cross-channel customers have upped the competitive ante, forcing
retailers to refine their formats, assortments, and pricing strategies just to maintain relevance
and differentiation.
Planning, Pricing, Promotions and Optimization in a changing Market
Solution by
NPI
Unified single source of Information from Master Data Management perspective for
Merchandise Financial Planning, Assortment Planning
Category management, a collaborative process of strategic management of categories using
roles, strategies, and tactics to differentiate your stores while maximizing sales and profit by
satisfying more customer needs.
Technologies
Used
Service Oriented Architectures based Integration Technologies, Siebel UCM (MDM Solution
for Customers, Products, Suppliers), Shelf Management by Oracle, Siebel Pricing
Management, Siebel Product Management. Integration with legacy systems
4. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
Procter & Gamble
4
Problem
Statement
Unable to calculate profitabililty by Product Lines, Products, Territories, Employees,
Time
Solution by
NPI
Deployed Oracle Retail Data Model for cross-functional transaction storage,
including retail applications, enterprise resource planning (ERP), and customer
relationship management (CRM), and advanced analysis for a full range of retail
subject areas, including Shrinkage, Space Utilization, PoS, Market Basket, Price
Elasticity, Product Affinity Analysis and many other areas
Technologies
Used
Oracle Retail Data Model (with all its features and integration), (MS SQL), SOA, Data
Warehousing, Integration with SAP data model
5. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
Lifescan
5
Problem
Statement
Unable to have a channel visibility, thereby
affecting channel operations
Solution by
NPI
Deployed Partner Relationship Management
portal for 360 degree view of Partner Activities
across the sales and Marketing spectrum
Technologies
Used
PRM Solution, Integration with Legacy systems,
System Conversion, Data Conversion, MS SQL
Database
6. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
Merck
6
Problem
Statement
Unable to launch the Scientific Leadership initiative without an
organized Events & Marketing engine
Engage Scientific leadership channel to promote drugs use across
the spectrum
Solution by
NPI
Developed an Events Management engine utilizing Siebel Events
Management Module
Developed a Marketing Management engine utilizing Siebel
MRM
Technologies
Used
Siebel MRM, Siebel Marketing Analytics, Siebel eMail Marketing
Server, Siebel eMail Response Management, SOA, data
warehousing
7. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
Disney Mobile
7
Problem
Statement
Retail sales increase by offering Disney
channels on cell phones
Solution by
NPI
Deployed enterprise mobile platform
through Integration to their Genesis billing
platform and entertainment platform
Technologies
Used
Siebel Integration, SOA, Custom Mobility
Applications
8. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
ESPN Mobile
8
Problem
Statement
Unable to integrate the billing and invoicing
system with the retail sales; Inaccurate
customer records
Solution by
NPI
Deployed enterprise retail Integration platform
for billing, invoicing and cross-sales; Deployed
Siebel UCM solution for accuracy in billing
Technologies
Used
Siebel Integration with Genesis, SOA, EAI, MDM
(Customer)
9. www.nitaipartners.com; Confidential, All rights reserved;
Copyright @2014; Nitai Partners Inc.
Call us for Consultation NOW !!
9
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&
Fax
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Web
&
Email
• http://www.nitaipartners.com/contact
• Email: reks@nitaipartners.com