Helena Herklots, Services Director, Age UK
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Helena Herklots, Services Director at Age UK spoke about future cusotmer and services trends at the Services for Later Life conference
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Helena Herklots, Services Director, Age UK
- 3. Increasing numbers of people in later life
- 4. With more wealth to draw on
- 5. Education
- 6. Employment
- 8. More likely to be on their own
- 9. Who are our customers? Impairment Estimated number retired people in UK Mobility 5.7 million Manual dexterity 2.5 million Physical coordination 2.2 million Hearing 2.1 million Personal care 1.7 million Continence 1.7 million Memory or concentration 1.7 million Sight 1.6 million Lifting, carrying, moving objects 6.4 million No impairment 2.7 million With at least one impairment 9.3 million
- 10. We are not meeting demand Men Women 50-64 65-74 75+ All 50-64 65-74 75+ All % with at least one limitation with daily activities 39 53.8 74.3 52.5 53.2 68.1 85.8 64.9 Help received from any source 31.4 31.4 48.0 33.6 37.3 43.0 59.2 44.1 Percentage with at least one limitation and receiving no help Estimated number of people (UK) rounded 7.6% 22.4% 26.3% 18.9% 1.9 million 15.1% 25.1% 26.6% 20.8% 2.4 million
Notes de l'éditeur
- Over 65s living alone due to rise by 800,000 in a decade (2006 to 2016) Source: Age UK calculation based on General Lifestyle Survey 2009 and mid-2006 and mid-2008 based Population Projections, ONS, assuming current patterns of prevalence
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