Enterprise Search is complex, even in theory. But when you implement your search solution and everything turns to reality, you'll find some new, never-seen challenges. In this session, Agnes will discuss the best, biggest, and most exciting challenges from her experience, including real world customer scenarios and solutions. Regardless of the SharePoint version you use (SharePoint 2010, FAST Search for SharePoint, SharePoint 2013), this session is for you if you want to prepare for these "unexpected" scenarios.
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I want “Google-like” Search in my Enterprise
How many dedicated resources do you have?
• Google has 3000+ employees working on
ranking only…
Do you really want to get millions of results?
• Or just the relevant ones?
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I want “Google-like” Search in my Enterprise
Do your users care of Enterprise SEO?
• Or they just want to get their jobs done?
• Can you motivate them more/differently?
(Do they know what it is at all?...)
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I want “Google-like” Search in my Enterprise
How about security?
• Enterprise Search has to provide security
trimmed results.
How about User Experience?
• You really cannot imagine anything better
than Google?!...
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Search as an Application
Main goal: to help decision making
Search is no longer the white box + “10 blue lines”
Content lives in disparate locations
Structured and unstructured content lives in different
locations
Need to aggregate content according to
Process
Context
Customer
Goal
Program
Combination of any of these
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Information Overload
The average person
receives 63,000 words of
new information every day.
Average length of a
novel: 64.531 words
If you wanted to read
everything you’ve got in 2013,
it would take you the first
three months of 2014!
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What we give to the search engine… What the search engine sees…
Title Author Created Date Modified Date File Type …
Overview of SharePoint 2013 Preview Installation and Configuration Alex Yarrow 06/21/2012 10/16/2012 docx …
The Complexity of Enterprise Information
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Typical Search Team
Team Members
Internal External Liaison
Business Sponsors
Stakeholders
Project Management
IT
Search Admins
Developers
…
Consultants
Service Providers
Product Vendors
Developers
Act as Internal
Have Wide Search Experience
and Knowledge
Understands the Business
Well Organized
Liaise between Internal+External
Quality Management
“Active Insurance”
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Conclusions
Plan – But be Agile
Search is a Business-Driven Process
(NOT a one-time IT Project only!)
Gardening
Content – Users – Context
Take an Eye on the Future
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32. Thank you for your attention!
This presentation will be available on the Toronto
SharePoint Summit web site a few days after the event.
33. Please rate this session!
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Notes de l'éditeur
No longer within the firewall
Relevance is critical
Search within the organization
„Transparent” Search
Search Driven Applications
Display Templates
Query Builder
Result Sources
Query Rules
Mitchell Kapor: the founder of Lotus Development Corporation, the first chair of the Mozilla Foundation.
Robby Walker
Average novel: 64.500 words
Amazon Text Stats
Distracting, unmanageable
Business Intelligence
Social Intelligence
Knowledge Management
Knowledge Graphs