You’re a project manager and you’ve just been given an Agile project to look after. You ask for reports and you get burndown charts, velocity graphs, and cumulative flow diagrams. What in the world are these, and why do you suddenly have a migraine headache?
Metrics are different in Agile, but the questions remain the same. Come and see what your brain needs to understand the tracking of products built in an Agile way. We’ll build an Agile dashboard that you can take into your next meeting. Wayne Hetherington Farah Henley

1. Agile reporting for PM brain

2. Presenters
Wayne Hetherington
Agile Coach for Agile42
Farah Henley
Team Builder | Motivator

3. Quiz
1
2
3
Open a browser on any device
Go to https://bit.ly/2XOitTS
Answer the three questions
https://bit.ly/2OdoRAS

4. Introduction
Thinking Fast and Slow
Daniel Kahneman
Predictably Irrational
Dan Ariely
Escape Velocity
Doc Norton
Measure What Matters
John Doerr

5. Basic cognitive terms
Bias
Confirmation Bias
Heuristic
Availability Heuristic
Fallacy
Conjunction Fallacy
Illusion
Illusion of Transparency
Paradox
Cobb’s Paradox

6. A brief history of agile projects
Gantt Chart
Budget Forecast
Resource Allocation
Red/Amber/Green
Project Health
Risk Log

7. Pair up with someone – 1 roller & 1 watcher
You can bet up to $10 against the house
but keep the amount secret to yourself
Roll the die!
If you roll 6; you both win otherwise
you both lose

8. Good, bad and ugly metrics
Goodhart’s Law
Hofstadter’s Law
Vanity Metrics
90/90 Rule
Parkinson’s Law

9. Observer Effect
Panopticon Prison - Prisoners behaved
because they thought they are being
watched
Measuring line of code is wrong!
We should be careful about what we
measure
People hand hygiene more if they
are being watched

10. A good place to start is a goal based approach:
MQGoal
uestion
etrics
Start by asking yourself what GOAL you would like to achieve
Then come up with the QUESTIONS you would like to answer
You can choose proper METRICS based on the answers above
Don’t measure metrics that you’re not
willing to improve!

11. Product Process

12. Build your own dashboard
Familiarize yourself with the metrics cards in front of you 3 min
What goal are you planning to accomplish in your team 1 min
What questions do need to be answered to accomplish the goal 1 min
Identify the few metrics from the available options, that shall be
measured to help you find the answers to your questions
3 min
Categorize the metrics into Product or Process parts of dashboard 1 min
Take the dashboard home and experiment your new metrics

13. • Does it fool me into believing something
that is not true?
• Does it pacify stakeholders?
• Does it fail to drive right behavior?
• Can it be easily gamed?
• Will managers turn this into a target?
• Are stakeholders unwilling to invest in its
improvement?
• What business decision can I make?
https://bit.ly/2sb0Npz

14. https://bit.ly/2QM1Eax