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Agile Tour Paris 2014 : Systemic Consensing, Thibault Bouchette

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Agile Tour Paris 2014 : Systemic Consensing, Thibault Bouchette

  1. 1. Systemic Consensing Thibault Bouchette SecurActive fr.linkedin.com/in/thibaultbouchette thibault.bouchette[@] gmail.com
  2. 2. Merci ànossponsors Gold Prestige Platinum
  3. 3. Systemic ConsensingAcceptance Based Group Decision Making
  4. 4. Team Efficiency Introduction Boss Consensus Majority Typical Decision Systems Principles Acceptance Nil Solution Proposal Synthesis Examples Full version References Systemic Consensing
  5. 5. Team Efficiency Introduction Boss Consensus Majority Typical Decision Systems Principles Acceptance Nil Solution Proposal Synthesis Examples Full version References Systemic Consensing
  6. 6. For an Efficient Company Community Team Partnership Organization Group Crew
  7. 7. You need:aShared Center of Interest/ Objective
  8. 8. And aGroup DecisionMakingProcedure
  9. 9. Group DecisionProcedure Defined& Accepted
  10. 10. to Understand& toUse DecisionProcedure, Easy:
  11. 11. Team Efficiency Introduction Boss Consensus Majority Typical Decision Systems Principles Acceptance Nil Solution Proposal Synthesis Examples Full version References Systemic Consensing
  12. 12. Team Efficiency Introduction Boss Consensus Majority Typical Decision Systems Principles Acceptance Nil Solution Proposal Synthesis Examples Full version References Systemic Consensing
  13. 13. Typical Systems 1.Boss 2.Consensus 3.Majority
  14. 14. Boss Leadership Alignmentor Exclusion?
  15. 15. CompetitionorCooperation?
  16. 16. Forget Creativity Obedience Get
  17. 17. Generally… Low Motivation
  18. 18. Consensus when Everyone Happiness agrees
  19. 19. Looking forSolutions Consensus
  20. 20. Waiting for it… Consensus
  21. 21. Why notthe usual, good old Majority System?
  22. 22. Majoritylooks for People’s Approval
  23. 23. For a Decision you can onlyvote Once!
  24. 24. Approvalis a ScarceResource
  25. 25. wants yourApproval /Vote So everyone with a Proposal…
  26. 26. Vote for Me I promise whateveryou wantto hear
  27. 27. I am “Listening” to You!
  28. 28. Different Proposals? Mine is betterthan yours than the others
  29. 29. When people “compare" I likethis one, I do not!
  30. 30. Not any proposalsuits you? Blank votes does notcount, sorry!
  31. 31. As soon as someone gets Majority… Then what happens?
  32. 32. Notpart of it? Too bad for your needs!
  33. 33. Team Efficiency Introduction Boss Consensus Majority Typical Decision Systems Principles Acceptance Nil Solution Proposal Synthesis Examples Full version References Systemic Consensing
  34. 34. Team Efficiency Introduction Boss Consensus Majority Typical Decision Systems Principles Acceptance Nil Solution Proposal Synthesis Examples Full version References Systemic Consensing
  35. 35. Do not look for approval Look for acceptance
  36. 36. YouexpressyourselfoneveryProposition
  37. 37. Your Objectionsand Resistancesare unlimited They are abundant Resources
  38. 38. People with Proposals Objectionsand Resistances try to Minimize
  39. 39. When you vote for something People focus on potential desire It favors Competition
  40. 40. When you evaluate the objection level People focus on potential conflict It favors Collaboration
  41. 41. You express yourself on every proposition Look for Acceptance Anyone with a proposition wants to avoid your objections Resistances are unlimited (abundant resource) Does not work when you: fight, try to force or neglect people People try to minimize Objections
  42. 42. You cannot Acceptance directly measure
  43. 43. = Objectionlevel So you measure Resistance
  44. 44. Measure the objectionlevel 0 Fully agree 10Fully disagree
  45. 45. The lowest Resistance/ objection level Gives the highest Acceptance
  46. 46. Fast Consensing 0HandFine 1 HandSlightobjection 2 Hands Strongobjection
  47. 47. Proposal A Yes Proposal B Proposal C Yes Yes 2 0 1 Majority Votes
  48. 48. 4 3 2 Proposal A 7 6 0 Proposal B Proposal C 3 2 10 15 9 13 Systemic Consensing Objection Level
  49. 49. The NilSolution Do nothing?
  50. 50. Any proposalthat gets moreobjectionsthan doing nothingis notworthconsidering EvaluateNIL solution
  51. 51. 5 4 4 6 7 8 1 4 2 A 2 3 0 C Nil 3 2 3 8 7 5 B 13 D 21 More Objectionsthan the Nil Solution
  52. 52. 2 4 6 C A 4 5 1 10 Nil 3 2 3 8 5 4 4 6 7 8 12 B 13 D 21 What would youdo?
  53. 53. Who What When Where A proposalshould define To sustain
  54. 54. I would like to offer an introduction to Test Driven Development at 17:00 What do you think about that? This looks likea proposal! This is a way to troubles…
  55. 55. I propose a one hour introduction to Test Driven Development, today at 17:00 It is for beginners & intermediate developers It will be in meeting room 42 8 persons max, bring your laptop Is there any objection?
  56. 56. P3 7 P1 7 What if propositions drew? Ask the group for a proceduredecision
  57. 57. Select Proposal Evaluate Proposals For each proposal: 0 to 10 | 0 = complete acceptance | 10 = maximum resistance CreateProposals Alphabetically List, Include Nil Solution Proposal with lowest resistance level is selected: it has the best level of acceptance
  58. 58. Proposal Objections No Adopted ? FastConsensing
  59. 59. Proposal Objections No Proposal Adopted ? Ask for objections Updates or new proposals ? Screening and check Nil solution With argument(s) ? Check Nil Solution No Process proceeding proposal first ? Proposal for proceeding raised Yes
  60. 60. Adopted I propose that we (list) meet today at 14:00 for a 1 hour perfection game in room (location) on subject “XYZ” No objection Examples
  61. 61. Check Nil Solution Result I propose that we (list) meet today at 14:00 for a 1 hour perfection game in room (location) on subject “XYZ” Proposal with objection without argument
  62. 62. Result Situation Process Proposal with objection with an argument Ask for Objections and then check Nil solution No Meeting Procedure Decision Meeting Nil solution If Objection: 3 If Objection: 6 If Objection: 7 Objection: 5 –This room is quite small Objection: 6 I propose that we (list) meet today at 14:00 for a 1 hour perfection game in room (location) on subject “XYZ” New info: Reevaluate
  63. 63. Situation Process Proposal withobjection, further proposal is issued Screening and check Nil solution Result Meeting tomorrow at 10:00 Objection: 7 I propose that we (list) meet today at 14:00 for a 1 hour perfection game in room (location) on subject “XYZ” I propose that we (list) met tomorrow at 10:00 for a 1 hour perfection game in room (location) on subject “XYZ” Objection: 5 Objection: 3 Nil Solution
  64. 64. Situation Process Proposal withobjection, Proposal for proceeding raised Process the proposal for proceeding first I propose that we (list) meet today at 14:00 for a 1 hour perfection game in room (location) on subject “XYZ” I propose that we wait until Bob has finished his work (end of the week) before scheduling the meeting Howhas priority over What = Procedurebefore Content Process this proposal: “Shall we wait…” first
  65. 65. I propose we see the movie XYZ. I will pick you up Friday at 07:30pm. Are you ok?  I propose we see the movie XYZ. I will pick you up Friday at 07:30pm. Do you have any objection?  “any objection?” Why
  66. 66. Improve & Choose Explore Resistances Adjust Solutions [ Final ] Evaluate Levels of Resistance Create Proposals Brainstorm Solutions Share Pros & Cons [ First Try] Evaluate Levels of Resistance Define Goals What is the Problem? Explore: Questions Gather Information Set Values & Needs FullVersion
  67. 67. Simple to Understand Easy to Use Time Saving Powerful Behavior Changing Tool Favors Clarity, Respect and Cooperation Systemic Consensing
  68. 68. Betterdecisions? Quality of the decision process has no impact on the quality of the decision Quality comes from People’s skills
  69. 69. Systemisches Konsensieren: Der Schlüssel zum gemeinsamen Erfolg Georg Paulus, Siegfried Schrotta, Erich VisotschnigWie wir klüger entscheiden: einfach -schnell -konfliktlösend Siegfried Schrotta shutterstock.com -ShutterstockImages

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