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Adopt Teams concept instead of chat

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@jeffangama
Adopt the Teams concept instead of chat ?
Jeff ANGAMA
@jeffangama
Blog : https://jeffangama.wordpress.com
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@jeffangama
Today objective
▪ Showcase top Team / channel features ! DEMO DEMO DEMO
▪ Build an adoption strategy

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@jeffangama
Who are you ? What is your role ?
Consultant ?
Project
Manager ?
End User ?

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Adopt Teams concept instead of chat

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For EuroFest Teams User Group. #TeamsFest
Replay : https://youtu.be/Vzj0CBoE-8Y?t=547

Channel VS Chat
When to use Channel vs chat ?
Why is channel better than Chat ?

A lot of companies deploy Teams as a simple IT project just like skype or email.

Learn how through adoption plan, building internal community in your company, you can motivate users to use Teams for what it is meant. We ll cover most common scenario how to use teams, how to build an adoption strategy and showcase top Teams features !

For EuroFest Teams User Group. #TeamsFest
Replay : https://youtu.be/Vzj0CBoE-8Y?t=547

Channel VS Chat
When to use Channel vs chat ?
Why is channel better than Chat ?

A lot of companies deploy Teams as a simple IT project just like skype or email.

Learn how through adoption plan, building internal community in your company, you can motivate users to use Teams for what it is meant. We ll cover most common scenario how to use teams, how to build an adoption strategy and showcase top Teams features !

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Adopt Teams concept instead of chat

  1. 1. @jeffangama Adopt the Teams concept instead of chat ? Jeff ANGAMA @jeffangama Blog : https://jeffangama.wordpress.com Linkedin : Jeff ANGAMA
  2. 2. @jeffangama Today objective ▪ Showcase top Team / channel features ! DEMO DEMO DEMO ▪ Build an adoption strategy
  3. 3. @jeffangama Who are you ? What is your role ? Consultant ? Project Manager ? End User ?
  4. 4. @jeffangama ▪ Jeff ANGAMA, France, live in Nice ▪ Consultant Microsoft 365 & SharePoint On Premise ▪ Work @MonacoDigital ▪ A project I’m proud of  Deploy a digital workplace for 8000 users using SCRUM methodology ▪ Specialized in :  Teams Adoption, Process Automation (Nintex, Power Automate, SPFX) ▪ Loves travel in Asia Jeff ANGAMA https://jeffangama.wordpress.com @jeffangama
  5. 5. @jeffangama Users only use chat instead of channels in Teams? What they use What they miss Visio Conférence Chat Contextual chat history Categorize by channel Digital Workplace External users joining the conversation
  6. 6. @jeffangama « If users only use Chat… Then it’s just like using Skype »
  7. 7. @jeffangama Demo ▪ Power of TEAM Channel instead of CHAT
  8. 8. @jeffangama In a chatIn a canal TABS - Apps in Chat vs Team Canal
  9. 9. @jeffangama How to bring users to use Team instead of Chat Understand Act Govern
  10. 10. @jeffangama 1 - Understand how your users use Teams
  11. 11. @jeffangama Out of the box reports in Team Admin Panel
  12. 12. @jeffangama Power BI Usage Analytics
  13. 13. @jeffangama Microsoft Ignite - Top 10 Microsoft Teams adoption best practices | BRK2161
  14. 14. @jeffangama 2 - Act Convince users to use “Team” and not Chat?
  15. 15. @jeffangama Show them how it works, via Webinar
  16. 16. @jeffangama And promote features in an help canal (in org wide Teams) or Yammer
  17. 17. @jeffangama Clarify when to use what ▪ When shall you use chat vs channel ?
  18. 18. @jeffangama Train users about Teams Capabilities Microsoft Ignite - Top 10 Microsoft Teams adoption best practices | BRK2161 Microsoft Ignite - Top 10 Microsoft Teams adoption best practices | BRK2161
  19. 19. @jeffangama Give cheatsheets to users (30 tips to get started). Download full screen version on @jeffangama Twitter
  20. 20. @jeffangama Gamify users training sessions
  21. 21. @jeffangama Microsoft Ignite - Top 10 Microsoft Teams adoption best practices | BRK2161
  22. 22. @jeffangama What else can we do ? Give Business Value to TEAMS
  23. 23. @jeffangama Power Platform in Teams
  24. 24. @jeffangama Power Apps in SharePoint Online
  25. 25. @jeffangama Make a plan and adapt & repeat ▪ Why teams ▪ Identify resistance to change ▪ Training planning Prepare ▪ Find people that will spread the Teams wave ▪ Emboard manager in the adventure, key to change management Find champions & Emboard managers ▪ Newsletter ▪ Intranet ▪ Yammer Share success ▪ Train to basics and advanced ▪ Train manager ▪ Continously share tips Help users ▪ Measure via statistics ▪ Measure via surveyMeasure ▪ Repeat & Adapt this strategy Adapt
  26. 26. @jeffangama 3 - Govern
  27. 27. @jeffangama Governance : A world without governance Who is the real owner of this team Why is there two Team HR ? The employee quit the company, where are his data ? Why is the org chart showing ? What’s the use of this Team ?
  28. 28. @jeffangama Microsoft Ignite - Top 10 Microsoft Teams adoption best practices | BRK2161
  29. 29. @jeffangama Gouvernance : Example ▪ External Sharing ▪ Third party apps
  30. 30. @jeffangama Apply archival ▪ Archive a Team after X months or years
  31. 31. @jeffangama What do we do with documents in Teams ?
  32. 32. @jeffangama Who creates the Team ? ▪ Open to everyone ▪ Control by a form requesting  Objective for the team  Owner of the team  How long you need the team  Etc. ▪ IT approves and creates Control How it works User satisfaction
  33. 33. @jeffangama Microsoft Power Apps – Control Team Creation
  34. 34. @jeffangama Microsoft Power Apps – Control Team Creation
  35. 35. @jeffangama Microsoft Power Apps – Control Team Creation
  36. 36. @jeffangama Microsoft Power Apps – Control Team Creation
  37. 37. @jeffangama Microsoft Power Apps – Control Team Creation
  38. 38. @jeffangama Microsoft Power Apps – Control Team Creation
  39. 39. @jeffangama Microsoft Power Apps – Control Team Creation
  40. 40. @jeffangama Microsoft Power Apps – Control Team Creation
  41. 41. @jeffangama Microsoft Power Apps – Control Team Creation
  42. 42. @jeffangama Microsoft Power Apps – Control Team Creation
  43. 43. @jeffangama Conclusion Explain the values of Teams to your users Get help from Champions & Manager Don’t forget Governance
  44. 44. @jeffangama Ressources ▪ UNDERSTAND  Power BI Report ▪ ACT :  Adoption Plan (By Microsoft)  PowerApps Application to approve Team Request ▪ GOVERNANCE  Governance by M365 Community  Susan Hanley Governance white papers
  45. 45. @jeffangama Ressources for end users
  46. 46. @jeffangama Questions Time ! Or Share your feedback !
  47. 47. @jeffangama Thank you Jeff ANGAMA @jeffangama Blog : https://jeffangama.wordpress.com Linkedin : Jeff ANGAMA

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