SlideShare une entreprise Scribd logo
1  sur  13
Télécharger pour lire hors ligne
How to Write Emails
in English
Emails are lettersEmails are letters
Usually shorter and less formal than
letters, abbreviated forms
In business world, you should try to
appear more formal, not too casual
Write an effective subject lineWrite an effective subject line
To catch reader‘s attention
Brief and specific
Avoid UPPERCASE
Begin with a greetingBegin with a greeting
Depending on the formality of the
relationship
Dear Mr. Fox, Hello Monica
To Whom It May Concern
Thank the recipientThank the recipient
Replying to client‘s inquiry
Thank you for contacting ABC company
Find anything to thank for
Thank you for your prompt reply
State your purposeState your purpose
If you are initiating the communication
Make it clear early in the email
Keep sentences short and clear
I‘m writing to enquire about…
Keep it short and to the pointKeep it short and to the point
Eliminate all the information that is not
necessary
State the most relevant and interesting
information first – people are busy
Short paragraphs (3-5 sentences)
End with a closingEnd with a closing
Thank again
Refer to future contact
Closing line: Best regards, Sincerely
Add your contact details
Proofread for typos and mistakes
Automatic signatureAutomatic signature
Steve Edwards, Marketing Manager
ABCD Inc.
Tel. +555-7654321
Fax +555-7654378
steve.edwards@abcd.com
www.abcd.com
Example of a formal emailExample of a formal email
Hello,
I read on your web site that you offer Music CD copying for large
quantities of CDs. I'd like to inquire about the procedures involved
in these services. Are the files transferred online, or are the titles
sent by CD to you by standard mail? How long does it usually take
to produce approximately 500 copies? Are there any discounts on
such a large quantity?
Thank you for taking the time to answer my questions. I look forward
to your response.
Jack Finley
Sales Manager, Young Talent Inc.
(709) 567 - 3498
Example of an informal emailExample of an informal email
Hi Tom,
Listen, we've been working on the Smith account and I
was wondering if you could give me a hand? I need
some inside information on recent developments over
there. Do you think you could pass on any information
you might have?
Thanks
Peter
Peter Thompsen
Account Manager, Tri-State Accounting
(698) 345 - 7843
Use the power of the internetUse the power of the internet
Use live links in your emails
Use grammar and spelling software to
check for any errors
Use synonyms dictionary, online
dictionary, thesaurus
Thank you and good luck!Thank you and good luck!

Contenu connexe

Tendances

Tendances (20)

10 Tips for Effective Email Writing
10 Tips for Effective Email Writing10 Tips for Effective Email Writing
10 Tips for Effective Email Writing
 
Chat Room | Pakistani Chat Room only on Gupshupcorner.com
Chat Room | Pakistani Chat Room only on Gupshupcorner.comChat Room | Pakistani Chat Room only on Gupshupcorner.com
Chat Room | Pakistani Chat Room only on Gupshupcorner.com
 
Effective email communication
Effective email communicationEffective email communication
Effective email communication
 
Email etiquettes
Email etiquettesEmail etiquettes
Email etiquettes
 
Email Writing Tips
Email Writing TipsEmail Writing Tips
Email Writing Tips
 
Carta comercial
Carta comercialCarta comercial
Carta comercial
 
How to write a good business email
How to write a good business emailHow to write a good business email
How to write a good business email
 
Norma tecnica 3394
Norma tecnica 3394Norma tecnica 3394
Norma tecnica 3394
 
Ideazfirst Training, Email Etiquette
Ideazfirst Training, Email EtiquetteIdeazfirst Training, Email Etiquette
Ideazfirst Training, Email Etiquette
 
Email etiquettes
Email etiquettesEmail etiquettes
Email etiquettes
 
How to-write-an-email
How to-write-an-emailHow to-write-an-email
How to-write-an-email
 
Tribunales éticos de archivística
Tribunales éticos de archivísticaTribunales éticos de archivística
Tribunales éticos de archivística
 
Email Etiquette
Email Etiquette Email Etiquette
Email Etiquette
 
161025(modelo de acta de asamblea)
161025(modelo de acta de asamblea)161025(modelo de acta de asamblea)
161025(modelo de acta de asamblea)
 
Email Etiquette
Email EtiquetteEmail Etiquette
Email Etiquette
 
Email etiquette [advanced level]
Email etiquette [advanced level]Email etiquette [advanced level]
Email etiquette [advanced level]
 
La Carta
La CartaLa Carta
La Carta
 
Business Writing Skills
Business Writing SkillsBusiness Writing Skills
Business Writing Skills
 
Work Place Email Etiquette - PPT by buddinggeek.com.pptx
Work Place Email Etiquette - PPT by buddinggeek.com.pptxWork Place Email Etiquette - PPT by buddinggeek.com.pptx
Work Place Email Etiquette - PPT by buddinggeek.com.pptx
 
El memorando ntc 3397
El memorando ntc 3397El memorando ntc 3397
El memorando ntc 3397
 

En vedette

Email writing informal
Email writing   informalEmail writing   informal
Email writing informalAGilPatchwork
 
Formal and Informal Language in Emails
Formal and Informal Language in EmailsFormal and Informal Language in Emails
Formal and Informal Language in Emailssolecolombo
 
Successful email phrases, by Helena Tomé
Successful email phrases, by Helena ToméSuccessful email phrases, by Helena Tomé
Successful email phrases, by Helena ToméHelena M. Tomé
 
Present+perfect+simple+&+continuous.ppt
Present+perfect+simple+&+continuous.pptPresent+perfect+simple+&+continuous.ppt
Present+perfect+simple+&+continuous.pptWilmer Quiros
 
Writing an informal email
Writing an informal emailWriting an informal email
Writing an informal emailcristinaca
 
How to Write an Email -Tips and Techniques to Develop Email Writing Skill
How to Write an Email -Tips and Techniques to Develop Email Writing SkillHow to Write an Email -Tips and Techniques to Develop Email Writing Skill
How to Write an Email -Tips and Techniques to Develop Email Writing SkillRajeev Ranjan
 

En vedette (8)

How to write an informal email
How to write an informal emailHow to write an informal email
How to write an informal email
 
Email writing informal
Email writing   informalEmail writing   informal
Email writing informal
 
Formal and Informal Language in Emails
Formal and Informal Language in EmailsFormal and Informal Language in Emails
Formal and Informal Language in Emails
 
Structure of an article
Structure of an articleStructure of an article
Structure of an article
 
Successful email phrases, by Helena Tomé
Successful email phrases, by Helena ToméSuccessful email phrases, by Helena Tomé
Successful email phrases, by Helena Tomé
 
Present+perfect+simple+&+continuous.ppt
Present+perfect+simple+&+continuous.pptPresent+perfect+simple+&+continuous.ppt
Present+perfect+simple+&+continuous.ppt
 
Writing an informal email
Writing an informal emailWriting an informal email
Writing an informal email
 
How to Write an Email -Tips and Techniques to Develop Email Writing Skill
How to Write an Email -Tips and Techniques to Develop Email Writing SkillHow to Write an Email -Tips and Techniques to Develop Email Writing Skill
How to Write an Email -Tips and Techniques to Develop Email Writing Skill
 

Similaire à How to-write-emails-in-english

Similaire à How to-write-emails-in-english (20)

How to-write-emails-in-english
How to-write-emails-in-englishHow to-write-emails-in-english
How to-write-emails-in-english
 
How to write emails in English
How to write emails in EnglishHow to write emails in English
How to write emails in English
 
How-to-write-an-email Ren Matrido.ppt
How-to-write-an-email Ren Matrido.pptHow-to-write-an-email Ren Matrido.ppt
How-to-write-an-email Ren Matrido.ppt
 
E-mail Etiqutte.pptx
E-mail Etiqutte.pptxE-mail Etiqutte.pptx
E-mail Etiqutte.pptx
 
How to write an email that gets results
How to write an email that gets resultsHow to write an email that gets results
How to write an email that gets results
 
Email writing
Email writing Email writing
Email writing
 
Email Etiquette
Email EtiquetteEmail Etiquette
Email Etiquette
 
6. COMMUNICATION.pptx
6. COMMUNICATION.pptx6. COMMUNICATION.pptx
6. COMMUNICATION.pptx
 
Netiquette
NetiquetteNetiquette
Netiquette
 
Netiquette (3).ppt
Netiquette (3).pptNetiquette (3).ppt
Netiquette (3).ppt
 
Netiquette.ppt
Netiquette.pptNetiquette.ppt
Netiquette.ppt
 
Netiquette.ppt
Netiquette.pptNetiquette.ppt
Netiquette.ppt
 
How to Communicate Effectively
How to Communicate EffectivelyHow to Communicate Effectively
How to Communicate Effectively
 
business communication
business communicationbusiness communication
business communication
 
Letter
LetterLetter
Letter
 
Writing skills
Writing skillsWriting skills
Writing skills
 
Realwealth247 Workshop Unlimited Sales Leads
Realwealth247 Workshop   Unlimited Sales LeadsRealwealth247 Workshop   Unlimited Sales Leads
Realwealth247 Workshop Unlimited Sales Leads
 
Realwealth247 Workshop Unlimited Sales Leads
Realwealth247 Workshop   Unlimited Sales LeadsRealwealth247 Workshop   Unlimited Sales Leads
Realwealth247 Workshop Unlimited Sales Leads
 
Business Email Etiquette & Ethics ppt.pptx
Business Email Etiquette & Ethics ppt.pptxBusiness Email Etiquette & Ethics ppt.pptx
Business Email Etiquette & Ethics ppt.pptx
 
Effective Business Correspondence
Effective Business Correspondence Effective Business Correspondence
Effective Business Correspondence
 

Plus de Alejandra Schlesinger (11)

As vs like
As vs likeAs vs like
As vs like
 
Past simple-present-perfect
Past simple-present-perfectPast simple-present-perfect
Past simple-present-perfect
 
Connectors and-linkers-3
Connectors and-linkers-3Connectors and-linkers-3
Connectors and-linkers-3
 
Connectors and-linkers-2
Connectors and-linkers-2Connectors and-linkers-2
Connectors and-linkers-2
 
Connectors and-linkers-1
Connectors and-linkers-1Connectors and-linkers-1
Connectors and-linkers-1
 
Connectors and-linkers-4
Connectors and-linkers-4Connectors and-linkers-4
Connectors and-linkers-4
 
Verb patterns
Verb patternsVerb patterns
Verb patterns
 
English suffixes
English suffixesEnglish suffixes
English suffixes
 
Be get-used-to-would
Be get-used-to-wouldBe get-used-to-would
Be get-used-to-would
 
Adverbsfrequency
AdverbsfrequencyAdverbsfrequency
Adverbsfrequency
 
PREFFIXES / SUFFIXES
PREFFIXES / SUFFIXESPREFFIXES / SUFFIXES
PREFFIXES / SUFFIXES
 

Dernier

IT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingIT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingMAGNIntelligence
 
UiPath Studio Web workshop series - Day 1
UiPath Studio Web workshop series  - Day 1UiPath Studio Web workshop series  - Day 1
UiPath Studio Web workshop series - Day 1DianaGray10
 
The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)codyslingerland1
 
My key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAIMy key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAIVijayananda Mohire
 
Flow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First FrameFlow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First FrameKapil Thakar
 
Trailblazer Community - Flows Workshop (Session 2)
Trailblazer Community - Flows Workshop (Session 2)Trailblazer Community - Flows Workshop (Session 2)
Trailblazer Community - Flows Workshop (Session 2)Muhammad Tiham Siddiqui
 
The Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and InsightThe Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and InsightSafe Software
 
AI Workshops at Computers In Libraries 2024
AI Workshops at Computers In Libraries 2024AI Workshops at Computers In Libraries 2024
AI Workshops at Computers In Libraries 2024Brian Pichman
 
How to become a GDSC Lead GDSC MI AOE.pptx
How to become a GDSC Lead GDSC MI AOE.pptxHow to become a GDSC Lead GDSC MI AOE.pptx
How to become a GDSC Lead GDSC MI AOE.pptxKaustubhBhavsar6
 
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - TechWebinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - TechProduct School
 
Oracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptxOracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptxSatishbabu Gunukula
 
2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdf2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdfThe Good Food Institute
 
Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.IPLOOK Networks
 
Planetek Italia Srl - Corporate Profile Brochure
Planetek Italia Srl - Corporate Profile BrochurePlanetek Italia Srl - Corporate Profile Brochure
Planetek Italia Srl - Corporate Profile BrochurePlanetek Italia Srl
 
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInOutage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInThousandEyes
 
3 Pitfalls Everyone Should Avoid with Cloud Data
3 Pitfalls Everyone Should Avoid with Cloud Data3 Pitfalls Everyone Should Avoid with Cloud Data
3 Pitfalls Everyone Should Avoid with Cloud DataEric D. Schabell
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
 
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024Alkin Tezuysal
 
Top 10 Squarespace Development Companies
Top 10 Squarespace Development CompaniesTop 10 Squarespace Development Companies
Top 10 Squarespace Development CompaniesTopCSSGallery
 
Novo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNovo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNeo4j
 

Dernier (20)

IT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingIT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced Computing
 
UiPath Studio Web workshop series - Day 1
UiPath Studio Web workshop series  - Day 1UiPath Studio Web workshop series  - Day 1
UiPath Studio Web workshop series - Day 1
 
The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)
 
My key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAIMy key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAI
 
Flow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First FrameFlow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First Frame
 
Trailblazer Community - Flows Workshop (Session 2)
Trailblazer Community - Flows Workshop (Session 2)Trailblazer Community - Flows Workshop (Session 2)
Trailblazer Community - Flows Workshop (Session 2)
 
The Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and InsightThe Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and Insight
 
AI Workshops at Computers In Libraries 2024
AI Workshops at Computers In Libraries 2024AI Workshops at Computers In Libraries 2024
AI Workshops at Computers In Libraries 2024
 
How to become a GDSC Lead GDSC MI AOE.pptx
How to become a GDSC Lead GDSC MI AOE.pptxHow to become a GDSC Lead GDSC MI AOE.pptx
How to become a GDSC Lead GDSC MI AOE.pptx
 
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - TechWebinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
 
Oracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptxOracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptx
 
2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdf2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdf
 
Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.
 
Planetek Italia Srl - Corporate Profile Brochure
Planetek Italia Srl - Corporate Profile BrochurePlanetek Italia Srl - Corporate Profile Brochure
Planetek Italia Srl - Corporate Profile Brochure
 
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInOutage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
 
3 Pitfalls Everyone Should Avoid with Cloud Data
3 Pitfalls Everyone Should Avoid with Cloud Data3 Pitfalls Everyone Should Avoid with Cloud Data
3 Pitfalls Everyone Should Avoid with Cloud Data
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
 
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
 
Top 10 Squarespace Development Companies
Top 10 Squarespace Development CompaniesTop 10 Squarespace Development Companies
Top 10 Squarespace Development Companies
 
Novo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNovo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4j
 

How to-write-emails-in-english

  • 1. How to Write Emails in English
  • 2. Emails are lettersEmails are letters Usually shorter and less formal than letters, abbreviated forms In business world, you should try to appear more formal, not too casual
  • 3. Write an effective subject lineWrite an effective subject line To catch reader‘s attention Brief and specific Avoid UPPERCASE
  • 4. Begin with a greetingBegin with a greeting Depending on the formality of the relationship Dear Mr. Fox, Hello Monica To Whom It May Concern
  • 5. Thank the recipientThank the recipient Replying to client‘s inquiry Thank you for contacting ABC company Find anything to thank for Thank you for your prompt reply
  • 6. State your purposeState your purpose If you are initiating the communication Make it clear early in the email Keep sentences short and clear I‘m writing to enquire about…
  • 7. Keep it short and to the pointKeep it short and to the point Eliminate all the information that is not necessary State the most relevant and interesting information first – people are busy Short paragraphs (3-5 sentences)
  • 8. End with a closingEnd with a closing Thank again Refer to future contact Closing line: Best regards, Sincerely Add your contact details Proofread for typos and mistakes
  • 9. Automatic signatureAutomatic signature Steve Edwards, Marketing Manager ABCD Inc. Tel. +555-7654321 Fax +555-7654378 steve.edwards@abcd.com www.abcd.com
  • 10. Example of a formal emailExample of a formal email Hello, I read on your web site that you offer Music CD copying for large quantities of CDs. I'd like to inquire about the procedures involved in these services. Are the files transferred online, or are the titles sent by CD to you by standard mail? How long does it usually take to produce approximately 500 copies? Are there any discounts on such a large quantity? Thank you for taking the time to answer my questions. I look forward to your response. Jack Finley Sales Manager, Young Talent Inc. (709) 567 - 3498
  • 11. Example of an informal emailExample of an informal email Hi Tom, Listen, we've been working on the Smith account and I was wondering if you could give me a hand? I need some inside information on recent developments over there. Do you think you could pass on any information you might have? Thanks Peter Peter Thompsen Account Manager, Tri-State Accounting (698) 345 - 7843
  • 12. Use the power of the internetUse the power of the internet Use live links in your emails Use grammar and spelling software to check for any errors Use synonyms dictionary, online dictionary, thesaurus
  • 13. Thank you and good luck!Thank you and good luck!