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Faculty-Led Pre-Departure Orientation
Sections in Online Learning Content (Documents and Slides/“Handbook”)
Each numbered item represents a separate Learning Content item:
1. Checklist of UT Steps to Complete by Deadline (downloadable so that students can print & add
items):
a. Submit passport copy to Programs Abroad Office
b. Submit flight itinerary to Programs Abroad Office
c. Submit ISIC application and payment to Programs Abroad Office (form available online)
d. Submit program-specific materials to Programs Abroad Office (as per instructions)
e. Submit 3 Questionnaires online
f. Complete all signature documents online
g. Complete all remaining Pre-Departure Orientation sections online
h. Submit Summer Financial Aid form (if applicable)
2. Passports and Visas: 2 slides
a. Passports: 1 slide with link to U.S. State Department website for passport application
b. Visas: 1 slide with general info for U.S. citizens for all faculty-led destinations and links
to consular websites for more information
3. Purchasing your Flight: 1 slide
a. Reminders and bulleted list of tips and suggestions with links to student-friendly sites
4. Program Payment and Financial Aid/Scholarships: 2 slides
a. Payment: 1 slide with payment timeline (deposit, remainder of fee) and link to Bursar’s
office for payment deadlines
b. Financial Aid/Scholarships: 1 slide with basic requirements and deadlines for summer
financial aid; links to Financial Aid summer aid information and scholarship
opportunities; basic explanation of direct deposit and link to instructions for setup
5. Money Management Overseas (different title???): 2 slides
a. Know your Host Country Currency: 1 slide with link to currency exchange website;
general tips on money management (establishing a budget, etc.)
b. Using Money Overseas (Cash vs. Cards): 1 slide with how to obtain cash before leaving
and upon arrival; reminder to check with bank regarding international transaction fees
and ATM fees; reminder to inform bank of travel plans if intending to use credit/debit
cards overseas; copy numbers for issues/reporting stolen cards
6. Communicating Overseas (different title???): 1 slide
a. Speaking with U.S. carrier about international plan options and rates for calls and data;
purchasing an international phone before departing or upon arrival; using phone cards
with a landline; using online options such as Skype, FaceTime, or Google Voice;
establishing a communication plan w/parents prior to leaving (arrival and how frequently
once there)
7. Emergencies and non-Emergencies Abroad: 4 slides
a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost
passport, natural disasters, political unrest
b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage,
minor illnesses
c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S.
Embassy/Consulate is and how to contact them in the case of an emergency, and register
with U.S. State Department (provide links to U.S. State Department website &
International SOS); CIE Emergency Card with important phone numbers; copies of
passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your
faculty leader (and provider if applicable)
8. Health and Safety Abroad: 3 slides
a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system,
being aware of “no-go” areas, keeping emergency phone numbers, being aware of
culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country
laws, alcohol/substance use & vulnerability, common sense
b. General advice regarding health considerations (1 slide): maintain regular patterns of
eating and exercise as much as possible, self-assess physical and emotional issues-- travel
does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess
your use of alcohol and be aware of potential differences in alcohol content, transporting
medications, vaccinations, learn about country-specific health concerns
c. Resources for learning more about country/city-specific health and safety (1 slide): links
to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular
websites, U.S. State Department student travel website; purchasing a guidebook for your
host country
9. Academic and Behavioral Expectations: 2 slides
a. Academic (1 slide): grades will be factored into UT GPA; expected to attend classes and
to follow guidelines set forth by faculty leader(s)
b. Behavioral (1 slide): ambassadors of UT and U.S. in host country; behavioral agreement
reminder; possible consequences of behavioral violations (conduct sanctions at UT, being
sent home from program, legal consequences if violating local laws, etc.)
10. Program-Specific Details: 1 slideà link to website and reminder to review information on
brochure page/application homepage; reminder that faculty leaders will hold program-specific
orientations pre- and post-arrival
a. Also, if possible, email contact information for a returned student or students who
participated in the program in the previous year; alternately, information for a student(s)
who studied abroad in the same host city/country or an international student from there
11. Cultural Adjustment: 2-3 slides
a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and
predictable; often follows a stage-like progression, but intensity and duration of each
stages varies individually
b. Culture shock wave/stages chart (if possible, include image on previous slide)
c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences;
stay healthy, both physically and mentally; set goals for yourself/make a list of things you
hope to do or accomplish while abroad; read more about host country to anticipate
cultural differences (guide books, International SOS, CIA World Factbook, etc.)
In-Person Orientation (~1-1.5 hours)
PowerPoint Information:
1. General reminder: refer to Checklist of UT Steps to Complete by Deadline which was handed
out; this checklist also available in online account to download; any questions?
2. Passports and Visas: 2 slides
a. Passports: 1 slide with link to U.S. State Department website for passport application
b. Visas: 1 slide with general info for U.S. citizens for all faculty-led destinations and links
to consular websites for more information
3. Emergencies and Non-Emergencies Abroad: 4 slides + small group case studies
a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost
passport, natural disasters, political unrest
b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage,
minor illnesses
c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S.
Embassy/Consulate is and how to contact them in the case of an emergency, and register
with U.S. State Department (provide links to U.S. State Department website &
International SOS); CIE Emergency Card with important phone numbers; copies of
passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your
faculty leader (and provider if applicable)
4. Health and Safety Abroad: 3 slides
a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system,
being aware of “no-go” areas, keeping emergency phone numbers, being aware of
culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country
laws, alcohol/substance use & vulnerability, common sense
b. General advice regarding health considerations (1 slide): maintain regular patterns of
eating and exercise as much as possible, self-assess physical and emotional issues-- travel
does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess
your use of alcohol and be aware of potential differences in alcohol content, transporting
medications, vaccinations, learn about country-specific health concerns
c. Resources for learning more about country/city-specific health and safety (1 slide): links
to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular
websites, U.S. State Department student travel website; purchasing a guidebook for your
host country
5. Academic and Behavioral Expectations: 2 slides
a. Academic (1 slide): grades will be factored into UT GPA; expected to attend classes and
to follow guidelines set forth by faculty leader(s)
b. Behavioral (1 slide): ambassadors of UT and U.S. in host country; behavioral agreement
reminder; possible consequences of behavioral violations (conduct sanctions at UT, being
sent home from program, legal consequences if violating local laws, etc.)
6. Cultural Adjustment: 2-3 slides
a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and
predictable; often follows a stage-like progression, but intensity and duration of each
stages varies individually
b. Culture shock wave/stages chart (if possible, include image on previous slide)
c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences;
stay healthy, both physically and mentally; set goals for yourself/make a list of things you
hope to do or accomplish while abroad; read more about host country to anticipate
cultural differences (guide books, International SOS, CIA World Factbook, etc.)
Interactive Components:
1. Case studies with small group discussion about emergency vs. non-emergency situations
a. Lost luggage
b. Medical emergency
c. Delayed flight
d. Natural disaster
e. Others?
2. Reflection and goal-setting handoutà What are your goals for studying abroad, both academic
and personal? How can you prepare to achieve these goals?
Faculty-­‐Led	
  PDO	
  Learning	
  Outcomes	
  
	
  
Learning Outcome Method Exact Method Assessment
1. Students	
  will	
  know	
  what	
  steps	
  they	
  
need	
  to	
  take	
  next,	
  including	
  
document	
  submission	
  and	
  by	
  when	
  
these	
  items	
  should	
  be	
  completed.	
  
Online	
  &	
  
In-­‐person	
  
Checklist	
  of	
  items	
  to	
  complete	
  
for	
  PAO	
  with	
  relevant	
  dates	
  
(given	
  to	
  students	
  at	
  PDO	
  and	
  
posted	
  in	
  LC)	
  
Students	
  have	
  
completed	
  SA	
  checklist	
  
by	
  deadline	
  
2. Students	
  will	
  know	
  how	
  to	
  find	
  the	
  
information	
  about	
  the	
  application	
  
procedures	
  for	
  passports	
  and	
  visas	
  
(if	
  applicable).	
  
Online	
  &	
  
In-­‐person	
  
1. Online	
  section	
  with	
  links	
  
to	
  general	
  &	
  country-­‐
specific	
  info.	
  
2. In-­‐person:	
  reminder	
  
Students	
  will	
  have	
  
required	
  travel	
  
documents	
  prior	
  to	
  
departure	
  
3. Students	
  will	
  know	
  where	
  to	
  search	
  
for	
  flights	
  and	
  what	
  types	
  of	
  flights	
  
are	
  best	
  to	
  book.	
  
Online	
  
Online	
  section	
  with	
  tips	
  and	
  
links	
  to	
  sites	
  
Student	
  flight	
  
itineraries	
  	
  
4. Students	
  will	
  be	
  aware	
  of	
  important	
  
dates	
  regarding	
  payment	
  and	
  
financial	
  aid	
  distribution.	
  
Online	
  
Online	
  section	
  with	
  relevant	
  
links	
  and	
  dates	
  
PAO	
  will	
  receive	
  fewer	
  
questions	
  from	
  
students	
  about	
  these	
  
items	
  
5. Students	
  will	
  understand	
  what	
  
paperwork	
  and	
  standards	
  are	
  
required	
  in	
  order	
  to	
  receive	
  
financial	
  aid	
  from	
  UTK.	
  
Online	
  
Online	
  section	
  with	
  relevant	
  
links	
  and	
  dates	
  
PAO	
  will	
  receive	
  fewer	
  
questions	
  from	
  
students	
  about	
  these	
  
items	
  
6. Students	
  will	
  be	
  aware	
  of	
  relevant	
  
financial	
  considerations	
  for	
  their	
  
destination	
  (currency(ies)	
  used,	
  
how	
  to	
  obtain	
  money,	
  using	
  
debit/credit	
  cards	
  abroad,	
  etc.)	
  
Online	
  
Online	
  section	
  with	
  relevant	
  
tips	
  and	
  information	
  
PDO	
  quiz;	
  PAO	
  will	
  
receive	
  fewer	
  
questions	
  from	
  
students	
  about	
  these	
  
items	
  
7. Students	
  will	
  know	
  what	
  their	
  
options	
  for	
  communication	
  in	
  their	
  
host	
  country	
  are.	
  
Online	
  
Online	
  section	
  with	
  relevant	
  
tips	
  and	
  information	
  
PAO	
  will	
  receive	
  fewer	
  
questions	
  from	
  
students	
  about	
  
communication	
  
8. Students	
  will	
  know	
  what	
  constitutes	
  
an	
  emergency	
  and	
  what	
  to	
  do,	
  
depending	
  on	
  the	
  type	
  of	
  
emergency,	
  including	
  knowing	
  the	
  
local	
  911	
  equivalent(s)	
  for	
  their	
  
host	
  country.	
  
Online	
  &	
  
In-­‐person	
  
1. Online	
  section	
  with	
  links	
  
to	
  country-­‐specific	
  info.	
  
2. In-­‐person:	
  brief	
  
explanation	
  and	
  small	
  
group	
  case	
  studies	
  
PDO	
  quiz;	
  answers	
  
reported	
  from	
  in-­‐
person	
  case	
  studies	
  
9. Students	
  will	
  know	
  how	
  to	
  handle	
  
non-­‐emergency	
  situations	
  such	
  as	
  
lost	
  luggage	
  or	
  transportation	
  
delays.	
  
Online	
  &	
  
In-­‐person	
  
1. Online	
  section	
  with	
  list	
  of	
  
examples/what	
  to	
  do	
  
2. In-­‐person:	
  brief	
  
explanation	
  and	
  small	
  
group	
  case	
  studies	
  
Answers	
  reported	
  from	
  
in-­‐person	
  case	
  studies	
  
10. Students	
  will	
  know	
  where	
  the	
  
closest	
  U.S.	
  Embassy/Consulate	
  in	
  
their	
  host	
  country	
  is	
  and	
  how	
  to	
  
contact	
  the	
  Embassy/Consulate	
  in	
  
Online	
  
1. Online	
  section	
  with	
  links	
  
to	
  country-­‐specific	
  info.	
  
PDO	
  quiz	
  
the	
  case	
  of	
  an	
  emergency.	
  
11. Students	
  will	
  be	
  aware	
  of	
  general	
  
health	
  and	
  safety	
  tips	
  for	
  travel	
  
abroad	
  (avoiding	
  scam	
  artists,	
  
protests,	
  sex/sexuality	
  abroad,	
  
drugs/alcohol,	
  etc.)	
  
Online	
  &	
  
In-­‐person	
  
Online	
  section	
  with	
  relevant	
  
links	
  and	
  tips	
  
Fewer	
  student	
  health	
  
or	
  alcohol-­‐related	
  
issues;	
  students	
  will	
  
report	
  high	
  
preparedness	
  in	
  post-­‐
experience	
  evaluation	
  
12. Students	
  will	
  be	
  aware	
  of	
  any	
  
specific	
  health	
  and	
  safety	
  
information	
  or	
  risks	
  associated	
  with	
  
their	
  host	
  country(ies)	
  and	
  city(ies)	
  
(including	
  regulation	
  regarding	
  
transportation	
  of	
  medication	
  and	
  
other	
  resources	
  available	
  to	
  them	
  
for	
  learning	
  more	
  information	
  about	
  
their	
  host	
  country(ies)).	
  
Online	
  
Online	
  section	
  with	
  relevant	
  
links	
  and	
  tips	
  
Faculty	
  leaders	
  will	
  
have	
  fewer	
  issues	
  with	
  
student	
  conduct;	
  
students	
  will	
  report	
  
high	
  levels	
  of	
  safety	
  
preparedness	
  in	
  post-­‐
experience	
  evaluation	
  
13. Students	
  will	
  understand	
  the	
  
academic	
  and	
  behavioral	
  
expectations	
  of	
  participating	
  in	
  a	
  
faculty-­‐led	
  study	
  abroad	
  program	
  
and	
  will	
  understand	
  the	
  possible	
  
repercussions	
  of	
  not	
  behaving	
  in	
  an	
  
appropriate	
  manner.	
  
Online	
  &	
  
In-­‐person	
  
Online	
  section	
  with	
  relevant	
  
reminders	
  
Faculty	
  will	
  have	
  fewer	
  
behavioral	
  issues	
  on	
  
their	
  programs	
  
14. Students	
  will	
  receive	
  program-­‐
specific	
  information	
  about	
  their	
  
housing,	
  arrival	
  dates,	
  academic	
  
expectations,	
  etc.	
   Online	
  &	
  
In-­‐person	
  
1. Link	
  to	
  website—look	
  at	
  
brochure	
  &	
  application	
  
pages	
  
2. Provide	
  contact	
  
information	
  for	
  retuned	
  
students	
  (if	
  possible)	
  
3. In-­‐person:	
  faculty	
  leader	
  
orientations	
  
Students	
  will	
  report	
  
strong	
  knowledge	
  of	
  
program-­‐specific	
  info	
  
on	
  post-­‐experience	
  
evaluation	
  
15. Students	
  will	
  understand	
  the	
  
process	
  of	
  culture	
  shock	
  and	
  what	
  
resources	
  exist	
  to	
  prepare	
  them	
  for	
  
this	
  and	
  to	
  mitigate	
  the	
  effects	
  while	
  
abroad	
  (including	
  destination-­‐
specific	
  cultural	
  information).	
  
Online	
  &	
  
In-­‐person	
  
Online	
  section	
  with	
  cultural	
  
adjustment	
  stages	
  and	
  tips	
  for	
  
adjusting	
  
Students	
  will	
  report	
  
high	
  satisfaction	
  on	
  
post-­‐experience	
  
evaluation	
  
16. Students	
  will	
  reflect	
  on	
  their	
  goals	
  
for	
  study	
  abroad	
  and	
  how	
  to	
  get	
  the	
  
most	
  out	
  of	
  their	
  experiences.	
  
In-­‐Person	
  
Handout	
  to	
  guide	
  reflection	
  
and	
  set	
  goals	
  
Students	
  will	
  report	
  
high	
  satisfaction	
  on	
  
post-­‐experience	
  
evaluation	
  
	
  
LC	
  =	
  Studio	
  Abroad	
  Learning	
  Content	
   	
   PDO	
  =	
  Pre-­‐Departure	
  Orientation	
  (in-­‐person)	
  
SA	
  =	
  Studio	
  Abroad	
  
Regular Pre-Departure Orientation
Sections in Online Learning Content (Documents and Slides/“Handbook”)
Each numbered item represents a separate Learning Content item:
1. Checklist of UT Steps to Complete by Deadline (downloadable so that students can print & add
items):
a. Submit passport copy to Programs Abroad Office
b. Submit flight itinerary to Programs Abroad Office
c. Submit ISIC application and payment to Programs Abroad Office (form available online)
d. Submit Request for Transfer Credit form to Programs Abroad Office (form available
online; signatures required; suggested timeline)
e. Submit Financial Aid form (form available online; signature required by Financial Aid)
f. Submit 3 Questionnaires online
g. Complete all signature documents online
h. Complete all remaining Pre-Departure Orientation sections online
2. Passports and Visas: 2 slides
a. Passports: 1 slide with link to U.S. State Department website for passport application
b. Visas: 1 slide with general info (student’s responsibility to read, follow steps, and ask
questions in timely manner); link to list of consular websites for more information
3. Purchasing your Flight: 1 slide
a. Reminders and bulleted list of tips and suggestions with links to student-friendly sites
4. Arrival Procedures: 1 slide
a. Review arrival instructions from provider/host institution and information on
provider/host institution websiteà find out if airport pickup service is included; if not,
research transportation from your arrival airport to your host city; know when and where
you should report on arrival; make sure to carry host coordinator contact information in
your carry-on bag
5. Program Payment and Financial Aid/Scholarships: 2 slides
a. Payment: 1 slide with payment timeline for fees billed to UTK account, divided by
program type (exchange, direct, 3rd
party), and link to Bursar’s office for payment
deadline
b. Financial Aid/Scholarships: 1 slide with links to Financial Aid information, including
financial aid disbursal, and scholarship opportunities; basic explanation of direct deposit
and link to instructions for setup for excess financial aid
6. Money Management Overseas (different title???): 2 slides
a. Know your Host Country Currency: 1 slide with link to currency exchange website;
general tips on money management (establishing a budget, etc.)
b. Using Money Overseas (Cash vs. Cards): 1 slide with how to obtain cash before leaving
and upon arrival; reminder to check with bank regarding international transaction fees
and ATM fees; reminder to inform bank of travel plans if intending to use credit/debit
cards overseas; copy numbers for issues/reporting stolen cards
7. Communicating Overseas (different title???): 1 slide
a. Speaking with U.S. carrier about international plan options and rates for calls and data;
purchasing an international phone before departing or upon arrival; using phone cards
with a landline; using online options such as Skype, FaceTime, or Google Voice;
establishing a communication plan w/parents prior to leaving (arrival and how frequently
once there)
8. Emergencies and non-Emergencies Abroad: 4 slides
a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost
passport, natural disasters, political unrest
b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage,
minor illnesses
c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S.
Embassy/Consulate is and how to contact them in the case of an emergency, and register
with U.S. State Department (provide links to U.S. State Department website &
International SOS); CIE Emergency Card with important phone numbers; copies of
passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your
in-country provider contact or host institution contact
9. Health and Safety Abroad: 3 slides
a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system,
being aware of “no-go” areas, keeping emergency phone numbers, being aware of
culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country
laws, alcohol/substance use & vulnerability, common sense
b. General advice regarding health considerations (1 slide): maintain regular patterns of
eating and exercise as much as possible, self-assess physical and emotional issues-- travel
does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess
your use of alcohol and be aware of potential differences in alcohol content, transporting
medications, vaccinations, learn about country-specific health concerns
c. Resources for learning more about country/city-specific health and safety (1 slide): links
to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular
websites, U.S. State Department student travel website; purchasing a guidebook for your
host country
10. Behavioral and Academic Expectations: 3 slides
a. Behavioral (1 slide): ambassadors of UT and U.S. in host country; possible consequences
of behavioral violations (endanger personal safety, conduct sanctions at UT, being sent
home from program, legal consequences if violating local laws, etc.)
b. Academic (2 slides): register for classes with your provider/host institution; PAO will
enroll you in the study abroad placeholder course, so you should not register for courses
at UT; courses will come back to UT as transfer credit; must receive ‘C’ or better to
count towards major/minor; must be registered as at least full-time (equivalent of 12 UT
credit hours)—your responsibility to know credit equivalencies (list most common ones);
expected to attend class and follow academic procedures as outlined by provider/host
institution
11. Transfer Credit Process: 1 slide; steps with timeline and additional suggestions
a. Complete	
  Request	
  for	
  Transfer	
  Credit	
  form	
  prior	
  to	
  departure	
  
b. Communicate	
  with	
  advisor(s)	
  about	
  any	
  changes	
  to	
  course	
  schedules	
  
c. Have	
  transcript	
  sent	
  to	
  Programs	
  Abroad	
  Office	
  (include	
  address)	
  
d. General	
  process	
  once	
  transcript	
  received	
  (wait	
  until	
  emailed,	
  courses	
  added	
  to	
  
DARS,	
  then	
  petition)	
  and	
  timeline	
  
12. Cultural Adjustment: 2-3 slides
a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and
predictable; often follows a stage-like progression, but intensity and duration of each
stages varies individually
b. Culture shock wave/stages chart (if possible, include image on previous slide)
c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences;
stay healthy, both physically and mentally; set goals for yourself/make a list of things you
hope to do or accomplish while abroad; read more about host country to anticipate
cultural differences (guide books, International SOS, CIA World Factbook, etc.)
In-Person Orientation (~1-1.5 hours)
PowerPoint Information:
1. General reminder: 2 slidesà refer to Checklist of UT Steps to Complete by Deadline which was
handed out; this checklist also available in online account to download; emphasize Request for
Transfer Credit form w/example; any questions?
2. Passports and Visas: 2 slides
a. Passports: 1 slide with link to U.S. State Department website for passport application
b. Visas: 1 slide with general info (student’s responsibility to read, follow steps, and ask
questions in timely manner); link to list of consular websites for more information
3. Emergencies and Non-Emergencies Abroad: 4 slides + small group case studies
a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost
passport, natural disasters, political unrest
b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage,
minor illnesses
c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S.
Embassy/Consulate is and how to contact them in the case of an emergency, and register
with U.S. State Department (provide links to U.S. State Department website &
International SOS); CIE Emergency Card with important phone numbers; copies of
passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your
in-country provider contact or host institution contact
4. Health and Safety Abroad: 3 slides
a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system,
being aware of “no-go” areas, keeping emergency phone numbers, being aware of
culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country
laws, alcohol/substance use & vulnerability, common sense
b. General advice regarding health considerations (1 slide): maintain regular patterns of
eating and exercise as much as possible, self-assess physical and emotional issues-- travel
does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess
your use of alcohol and be aware of potential differences in alcohol content, transporting
medications, vaccinations, learn about country-specific health concerns
c. Resources for learning more about country/city-specific health and safety (1 slide): links
to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular
websites, U.S. State Department student travel website; purchasing a guidebook for your
host country
5. Behavioral and Academic Expectations: 3 slides
a. Behavioral (1 slide): ambassadors of UT and U.S. in host country; possible consequences
of behavioral violations (endanger personal safety, conduct sanctions at UT, being sent
home from program, legal consequences if violating local laws, etc.)
b. Academic (2 slides): register for classes with your provider/host institution; PAO will
enroll you in the study abroad placeholder course, so you should not register for courses
at UT; courses will come back to UT as transfer credit; must receive ‘C’ or better to
count towards major/minor; must be registered as at least full-time (equivalent of 12 UT
credit hours)—your responsibility to know credit equivalencies (list most common ones);
expected to attend class and follow academic procedures as outlined by provider/host
institution
6. Transfer Credit Process: 1 slide; steps with timeline and additional suggestions
a. Complete	
  Request	
  for	
  Transfer	
  Credit	
  form	
  prior	
  to	
  departure	
  
b. Communicate	
  with	
  advisor(s)	
  about	
  any	
  changes	
  to	
  course	
  schedules	
  
c. Have	
  transcript	
  sent	
  to	
  Programs	
  Abroad	
  Office	
  (include	
  address)	
  
d. General	
  process	
  once	
  transcript	
  received	
  (wait	
  until	
  emailed,	
  courses	
  added	
  to	
  
DARS,	
  then	
  petition)	
  and	
  timeline	
  
7. Cultural Adjustment: 2-3 slides
a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and
predictable; often follows a stage-like progression, but intensity and duration of each
stages varies individually
b. Culture shock wave/stages chart (if possible, include image on previous slide)
c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences;
stay healthy, both physically and mentally; set goals for yourself/make a list of things you
hope to do or accomplish while abroad; read more about host country to anticipate
cultural differences (guide books, International SOS, CIA World Factbook, etc.)
Interactive Components:
1. Case studies with small group discussion about emergency vs. non-emergency situations
a. Lost luggage
b. Medical emergency
c. Delayed flight
d. Natural disaster
e. Others?
2. Reflection and goal-setting handoutà What are your goals for studying abroad, both academic
and personal? How can you prepare to achieve these goals?
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Regular	
  (Non-­‐Faculty-­‐Led)	
  PDO	
  Learning	
  Outcomes	
  
	
  
Learning Outcome Method Exact Method Assessment
1. Students	
  will	
  know	
  what	
  steps	
  they	
  
need	
  to	
  take	
  next,	
  including	
  
document	
  submission	
  and	
  by	
  when	
  
these	
  items	
  should	
  be	
  completed.	
  
Online	
  &	
  
In-­‐
person	
  
Checklist	
  of	
  items	
  to	
  
complete	
  for	
  PAO	
  with	
  
relevant	
  dates	
  (given	
  to	
  
students	
  at	
  PDO	
  and	
  posted	
  
in	
  LC)	
  
Students	
  have	
  
completed	
  SA	
  
checklist	
  by	
  deadline	
  
2. Students	
  will	
  know	
  how	
  to	
  find	
  the	
  
information	
  about	
  the	
  application	
  
procedures	
  for	
  passports	
  and	
  visas	
  
(if	
  applicable).	
  
Online	
  &	
  
In-­‐
person	
  
1. Online	
  section	
  with	
  links	
  
to	
  general	
  &	
  country-­‐
specific	
  info.	
  
2. In-­‐person:	
  reminder	
  
Students	
  will	
  have	
  
required	
  travel	
  
documents	
  prior	
  to	
  
departure	
  
3. Students	
  will	
  know	
  where	
  to	
  search	
  
for	
  flights	
  and	
  what	
  types	
  of	
  flights	
  
are	
  best	
  to	
  book.	
  
Online	
  
Online	
  section	
  with	
  tips	
  and	
  
links	
  to	
  sites	
  
Student	
  flight	
  
itineraries	
  	
  
4. Students	
  will	
  know	
  how	
  to	
  get	
  from	
  
their	
  arrival	
  airport	
  to	
  their	
  initial	
  
host	
  city	
  and,	
  generally,	
  what	
  to	
  
do/expect	
  upon	
  arrival.	
  
Online	
  
Online	
  section	
  with	
  general	
  
reminders	
  and	
  	
  
Students	
  will	
  report	
  
feeling	
  more	
  prepared	
  
for	
  arrival	
  
5. Students	
  will	
  be	
  aware	
  of	
  important	
  
dates	
  regarding	
  payment	
  and	
  
financial	
  aid	
  distribution.	
   Online	
  
Online	
  section	
  with	
  relevant	
  
links	
  and	
  dates	
  
PAO	
  will	
  receive	
  
fewer	
  questions	
  from	
  
students	
  about	
  these	
  
items	
  
6. Students	
  will	
  be	
  aware	
  of	
  relevant	
  
financial	
  considerations	
  for	
  their	
  
destination	
  (currency(ies)	
  used,	
  
how	
  to	
  obtain	
  money,	
  using	
  
debit/credit	
  cards	
  abroad,	
  etc.)	
  
Online	
  
Online	
  section	
  with	
  relevant	
  
tips	
  and	
  information	
  
PDO	
  quiz;	
  PAO	
  will	
  
receive	
  fewer	
  
questions	
  from	
  
students	
  about	
  these	
  
items	
  
7. Students	
  will	
  know	
  what	
  their	
  
options	
  for	
  communication	
  in	
  their	
  
host	
  country	
  are.	
   Online	
  
Online	
  section	
  with	
  relevant	
  
tips	
  and	
  information	
  
PAO	
  will	
  receive	
  
fewer	
  questions	
  from	
  
students	
  about	
  
communication	
  
8. Students	
  will	
  know	
  what	
  constitutes	
  
an	
  emergency	
  and	
  what	
  to	
  do,	
  
depending	
  on	
  the	
  type	
  of	
  
emergency,	
  including	
  knowing	
  the	
  
local	
  911	
  equivalent(s)	
  for	
  their	
  
host	
  country.	
  
Online	
  &	
  
In-­‐
person	
  
1. Online	
  section	
  with	
  links	
  
to	
  country-­‐specific	
  info.	
  
2. In-­‐person:	
  brief	
  
explanation	
  and	
  small	
  
group	
  case	
  studies	
  
PDO	
  quiz;	
  answers	
  
reported	
  from	
  in-­‐
person	
  case	
  studies	
  
9. Students	
  will	
  know	
  how	
  to	
  handle	
  
non-­‐emergency	
  situations	
  such	
  as	
  
Online	
  &	
  
In-­‐
1. Online	
  section	
  with	
  list	
  of	
  
examples/what	
  to	
  do	
  
Answers	
  reported	
  
from	
  in-­‐person	
  case	
  
lost	
  luggage	
  or	
  transportation	
  
delays.	
  
person	
   2. In-­‐person:	
  brief	
  
explanation	
  and	
  small	
  
group	
  case	
  studies	
  
studies	
  
10. Students	
  will	
  know	
  where	
  the	
  
closest	
  U.S.	
  Embassy/Consulate	
  in	
  
their	
  host	
  country	
  is	
  and	
  how	
  to	
  
contact	
  the	
  Embassy/Consulate	
  in	
  
the	
  case	
  of	
  an	
  emergency.	
  
Online	
   1. Online	
  section	
  with	
  links	
  
to	
  country-­‐specific	
  info.	
  
PDO	
  quiz	
  
11. Students	
  will	
  be	
  aware	
  of	
  general	
  
health	
  and	
  safety	
  tips	
  for	
  travel	
  
abroad	
  (avoiding	
  scam	
  artists,	
  
protests,	
  sex/sexuality	
  abroad,	
  
drugs/alcohol,	
  etc.)	
  
Online	
  &	
  
In-­‐
person	
  
Online	
  section	
  with	
  relevant	
  
links	
  and	
  tips	
  
Fewer	
  student	
  health	
  
or	
  alcohol-­‐related	
  
issues;	
  students	
  will	
  
report	
  high	
  levels	
  of	
  
preparedness	
  
12. Students	
  will	
  be	
  aware	
  of	
  any	
  
specific	
  health	
  and	
  safety	
  
information	
  or	
  risks	
  associated	
  with	
  
their	
  host	
  country(ies)	
  and	
  city(ies)	
  
(including	
  regulation	
  regarding	
  
transportation	
  of	
  medication	
  and	
  
other	
  resources	
  available	
  to	
  them	
  
for	
  learning	
  more	
  information	
  about	
  
their	
  host	
  country(ies)).	
  
Online	
  
Online	
  section	
  with	
  relevant	
  
links	
  and	
  tips	
  
Fewer	
  issues	
  with	
  
student	
  conduct;	
  
students	
  will	
  report	
  
high	
  levels	
  of	
  safety	
  
preparedness	
  
13. Students	
  will	
  understand	
  the	
  
academic	
  and	
  behavioral	
  
expectations	
  of	
  participating	
  in	
  a	
  
study	
  abroad	
  program	
  and	
  will	
  
understand	
  the	
  possible	
  
repercussions	
  of	
  not	
  behaving	
  in	
  an	
  
appropriate	
  manner.	
  
Online	
  
and	
  In-­‐
person	
  
Online	
  section	
  with	
  relevant	
  
reminders	
  
Fewer	
  issues	
  with	
  
student	
  conduct;	
  PAO	
  
will	
  receive	
  fewer	
  
questions	
  from	
  
students	
  about	
  
academics	
  
14. Students	
  will	
  understand	
  the	
  
academic	
  procedures	
  required	
  for	
  
transfer	
  of	
  credit	
  before,	
  during,	
  and	
  
after	
  their	
  study	
  abroad	
  program.	
  
Online	
  
and	
  In-­‐
person	
  
Online	
  section	
  with	
  
reminders	
  about	
  steps	
  and	
  
additional	
  suggestions	
  
PAO	
  will	
  receive	
  
fewer	
  questions	
  from	
  
students	
  about	
  
academics/transfer	
  
credit	
  
15. Students	
  will	
  understand	
  the	
  
process	
  of	
  culture	
  shock	
  and	
  what	
  
resources	
  exist	
  to	
  prepare	
  them	
  for	
  
this	
  and	
  to	
  mitigate	
  the	
  effects	
  while	
  
abroad	
  (including	
  destination-­‐
specific	
  cultural	
  information).	
  
Online	
  &	
  
In-­‐
person	
  
Online	
  section	
  with	
  cultural	
  
adjustment	
  stages	
  and	
  tips	
  
for	
  adjusting	
  
Students	
  will	
  report	
  
greater	
  preparedness	
  
16. Students	
  will	
  reflect	
  on	
  their	
  goals	
  
for	
  study	
  abroad	
  and	
  how	
  to	
  get	
  the	
  
most	
  out	
  of	
  their	
  experiences.	
  
In-­‐
Person	
  
Handout	
  to	
  guide	
  reflection	
  
and	
  set	
  goals	
  
Students	
  will	
  report	
  
high	
  satisfaction;	
  copy	
  
for	
  re-­‐entry	
  
	
  
LC	
  =	
  Studio	
  Abroad	
  Learning	
  Content	
   	
   PDO	
  =	
  Pre-­‐Departure	
  Orientation	
  (in-­‐person)	
  
SA	
  =	
  Studio	
  Abroad	
  

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X sarah knight summer initiative 2013

  • 1. Faculty-Led Pre-Departure Orientation Sections in Online Learning Content (Documents and Slides/“Handbook”) Each numbered item represents a separate Learning Content item: 1. Checklist of UT Steps to Complete by Deadline (downloadable so that students can print & add items): a. Submit passport copy to Programs Abroad Office b. Submit flight itinerary to Programs Abroad Office c. Submit ISIC application and payment to Programs Abroad Office (form available online) d. Submit program-specific materials to Programs Abroad Office (as per instructions) e. Submit 3 Questionnaires online f. Complete all signature documents online g. Complete all remaining Pre-Departure Orientation sections online h. Submit Summer Financial Aid form (if applicable) 2. Passports and Visas: 2 slides a. Passports: 1 slide with link to U.S. State Department website for passport application b. Visas: 1 slide with general info for U.S. citizens for all faculty-led destinations and links to consular websites for more information 3. Purchasing your Flight: 1 slide a. Reminders and bulleted list of tips and suggestions with links to student-friendly sites 4. Program Payment and Financial Aid/Scholarships: 2 slides a. Payment: 1 slide with payment timeline (deposit, remainder of fee) and link to Bursar’s office for payment deadlines b. Financial Aid/Scholarships: 1 slide with basic requirements and deadlines for summer financial aid; links to Financial Aid summer aid information and scholarship opportunities; basic explanation of direct deposit and link to instructions for setup 5. Money Management Overseas (different title???): 2 slides a. Know your Host Country Currency: 1 slide with link to currency exchange website; general tips on money management (establishing a budget, etc.) b. Using Money Overseas (Cash vs. Cards): 1 slide with how to obtain cash before leaving and upon arrival; reminder to check with bank regarding international transaction fees and ATM fees; reminder to inform bank of travel plans if intending to use credit/debit cards overseas; copy numbers for issues/reporting stolen cards 6. Communicating Overseas (different title???): 1 slide a. Speaking with U.S. carrier about international plan options and rates for calls and data; purchasing an international phone before departing or upon arrival; using phone cards with a landline; using online options such as Skype, FaceTime, or Google Voice; establishing a communication plan w/parents prior to leaving (arrival and how frequently once there) 7. Emergencies and non-Emergencies Abroad: 4 slides a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost passport, natural disasters, political unrest
  • 2. b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage, minor illnesses c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S. Embassy/Consulate is and how to contact them in the case of an emergency, and register with U.S. State Department (provide links to U.S. State Department website & International SOS); CIE Emergency Card with important phone numbers; copies of passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your faculty leader (and provider if applicable) 8. Health and Safety Abroad: 3 slides a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system, being aware of “no-go” areas, keeping emergency phone numbers, being aware of culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country laws, alcohol/substance use & vulnerability, common sense b. General advice regarding health considerations (1 slide): maintain regular patterns of eating and exercise as much as possible, self-assess physical and emotional issues-- travel does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess your use of alcohol and be aware of potential differences in alcohol content, transporting medications, vaccinations, learn about country-specific health concerns c. Resources for learning more about country/city-specific health and safety (1 slide): links to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular websites, U.S. State Department student travel website; purchasing a guidebook for your host country 9. Academic and Behavioral Expectations: 2 slides a. Academic (1 slide): grades will be factored into UT GPA; expected to attend classes and to follow guidelines set forth by faculty leader(s) b. Behavioral (1 slide): ambassadors of UT and U.S. in host country; behavioral agreement reminder; possible consequences of behavioral violations (conduct sanctions at UT, being sent home from program, legal consequences if violating local laws, etc.) 10. Program-Specific Details: 1 slideà link to website and reminder to review information on brochure page/application homepage; reminder that faculty leaders will hold program-specific orientations pre- and post-arrival a. Also, if possible, email contact information for a returned student or students who participated in the program in the previous year; alternately, information for a student(s) who studied abroad in the same host city/country or an international student from there 11. Cultural Adjustment: 2-3 slides a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and predictable; often follows a stage-like progression, but intensity and duration of each stages varies individually b. Culture shock wave/stages chart (if possible, include image on previous slide) c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences; stay healthy, both physically and mentally; set goals for yourself/make a list of things you hope to do or accomplish while abroad; read more about host country to anticipate cultural differences (guide books, International SOS, CIA World Factbook, etc.)
  • 3. In-Person Orientation (~1-1.5 hours) PowerPoint Information: 1. General reminder: refer to Checklist of UT Steps to Complete by Deadline which was handed out; this checklist also available in online account to download; any questions? 2. Passports and Visas: 2 slides a. Passports: 1 slide with link to U.S. State Department website for passport application b. Visas: 1 slide with general info for U.S. citizens for all faculty-led destinations and links to consular websites for more information 3. Emergencies and Non-Emergencies Abroad: 4 slides + small group case studies a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost passport, natural disasters, political unrest b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage, minor illnesses c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S. Embassy/Consulate is and how to contact them in the case of an emergency, and register with U.S. State Department (provide links to U.S. State Department website & International SOS); CIE Emergency Card with important phone numbers; copies of passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your faculty leader (and provider if applicable) 4. Health and Safety Abroad: 3 slides a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system, being aware of “no-go” areas, keeping emergency phone numbers, being aware of culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country laws, alcohol/substance use & vulnerability, common sense b. General advice regarding health considerations (1 slide): maintain regular patterns of eating and exercise as much as possible, self-assess physical and emotional issues-- travel does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess your use of alcohol and be aware of potential differences in alcohol content, transporting medications, vaccinations, learn about country-specific health concerns c. Resources for learning more about country/city-specific health and safety (1 slide): links to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular websites, U.S. State Department student travel website; purchasing a guidebook for your host country 5. Academic and Behavioral Expectations: 2 slides a. Academic (1 slide): grades will be factored into UT GPA; expected to attend classes and to follow guidelines set forth by faculty leader(s) b. Behavioral (1 slide): ambassadors of UT and U.S. in host country; behavioral agreement reminder; possible consequences of behavioral violations (conduct sanctions at UT, being sent home from program, legal consequences if violating local laws, etc.) 6. Cultural Adjustment: 2-3 slides a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and predictable; often follows a stage-like progression, but intensity and duration of each stages varies individually
  • 4. b. Culture shock wave/stages chart (if possible, include image on previous slide) c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences; stay healthy, both physically and mentally; set goals for yourself/make a list of things you hope to do or accomplish while abroad; read more about host country to anticipate cultural differences (guide books, International SOS, CIA World Factbook, etc.) Interactive Components: 1. Case studies with small group discussion about emergency vs. non-emergency situations a. Lost luggage b. Medical emergency c. Delayed flight d. Natural disaster e. Others? 2. Reflection and goal-setting handoutà What are your goals for studying abroad, both academic and personal? How can you prepare to achieve these goals?
  • 5. Faculty-­‐Led  PDO  Learning  Outcomes     Learning Outcome Method Exact Method Assessment 1. Students  will  know  what  steps  they   need  to  take  next,  including   document  submission  and  by  when   these  items  should  be  completed.   Online  &   In-­‐person   Checklist  of  items  to  complete   for  PAO  with  relevant  dates   (given  to  students  at  PDO  and   posted  in  LC)   Students  have   completed  SA  checklist   by  deadline   2. Students  will  know  how  to  find  the   information  about  the  application   procedures  for  passports  and  visas   (if  applicable).   Online  &   In-­‐person   1. Online  section  with  links   to  general  &  country-­‐ specific  info.   2. In-­‐person:  reminder   Students  will  have   required  travel   documents  prior  to   departure   3. Students  will  know  where  to  search   for  flights  and  what  types  of  flights   are  best  to  book.   Online   Online  section  with  tips  and   links  to  sites   Student  flight   itineraries     4. Students  will  be  aware  of  important   dates  regarding  payment  and   financial  aid  distribution.   Online   Online  section  with  relevant   links  and  dates   PAO  will  receive  fewer   questions  from   students  about  these   items   5. Students  will  understand  what   paperwork  and  standards  are   required  in  order  to  receive   financial  aid  from  UTK.   Online   Online  section  with  relevant   links  and  dates   PAO  will  receive  fewer   questions  from   students  about  these   items   6. Students  will  be  aware  of  relevant   financial  considerations  for  their   destination  (currency(ies)  used,   how  to  obtain  money,  using   debit/credit  cards  abroad,  etc.)   Online   Online  section  with  relevant   tips  and  information   PDO  quiz;  PAO  will   receive  fewer   questions  from   students  about  these   items   7. Students  will  know  what  their   options  for  communication  in  their   host  country  are.   Online   Online  section  with  relevant   tips  and  information   PAO  will  receive  fewer   questions  from   students  about   communication   8. Students  will  know  what  constitutes   an  emergency  and  what  to  do,   depending  on  the  type  of   emergency,  including  knowing  the   local  911  equivalent(s)  for  their   host  country.   Online  &   In-­‐person   1. Online  section  with  links   to  country-­‐specific  info.   2. In-­‐person:  brief   explanation  and  small   group  case  studies   PDO  quiz;  answers   reported  from  in-­‐ person  case  studies   9. Students  will  know  how  to  handle   non-­‐emergency  situations  such  as   lost  luggage  or  transportation   delays.   Online  &   In-­‐person   1. Online  section  with  list  of   examples/what  to  do   2. In-­‐person:  brief   explanation  and  small   group  case  studies   Answers  reported  from   in-­‐person  case  studies   10. Students  will  know  where  the   closest  U.S.  Embassy/Consulate  in   their  host  country  is  and  how  to   contact  the  Embassy/Consulate  in   Online   1. Online  section  with  links   to  country-­‐specific  info.   PDO  quiz  
  • 6. the  case  of  an  emergency.   11. Students  will  be  aware  of  general   health  and  safety  tips  for  travel   abroad  (avoiding  scam  artists,   protests,  sex/sexuality  abroad,   drugs/alcohol,  etc.)   Online  &   In-­‐person   Online  section  with  relevant   links  and  tips   Fewer  student  health   or  alcohol-­‐related   issues;  students  will   report  high   preparedness  in  post-­‐ experience  evaluation   12. Students  will  be  aware  of  any   specific  health  and  safety   information  or  risks  associated  with   their  host  country(ies)  and  city(ies)   (including  regulation  regarding   transportation  of  medication  and   other  resources  available  to  them   for  learning  more  information  about   their  host  country(ies)).   Online   Online  section  with  relevant   links  and  tips   Faculty  leaders  will   have  fewer  issues  with   student  conduct;   students  will  report   high  levels  of  safety   preparedness  in  post-­‐ experience  evaluation   13. Students  will  understand  the   academic  and  behavioral   expectations  of  participating  in  a   faculty-­‐led  study  abroad  program   and  will  understand  the  possible   repercussions  of  not  behaving  in  an   appropriate  manner.   Online  &   In-­‐person   Online  section  with  relevant   reminders   Faculty  will  have  fewer   behavioral  issues  on   their  programs   14. Students  will  receive  program-­‐ specific  information  about  their   housing,  arrival  dates,  academic   expectations,  etc.   Online  &   In-­‐person   1. Link  to  website—look  at   brochure  &  application   pages   2. Provide  contact   information  for  retuned   students  (if  possible)   3. In-­‐person:  faculty  leader   orientations   Students  will  report   strong  knowledge  of   program-­‐specific  info   on  post-­‐experience   evaluation   15. Students  will  understand  the   process  of  culture  shock  and  what   resources  exist  to  prepare  them  for   this  and  to  mitigate  the  effects  while   abroad  (including  destination-­‐ specific  cultural  information).   Online  &   In-­‐person   Online  section  with  cultural   adjustment  stages  and  tips  for   adjusting   Students  will  report   high  satisfaction  on   post-­‐experience   evaluation   16. Students  will  reflect  on  their  goals   for  study  abroad  and  how  to  get  the   most  out  of  their  experiences.   In-­‐Person   Handout  to  guide  reflection   and  set  goals   Students  will  report   high  satisfaction  on   post-­‐experience   evaluation     LC  =  Studio  Abroad  Learning  Content     PDO  =  Pre-­‐Departure  Orientation  (in-­‐person)   SA  =  Studio  Abroad  
  • 7. Regular Pre-Departure Orientation Sections in Online Learning Content (Documents and Slides/“Handbook”) Each numbered item represents a separate Learning Content item: 1. Checklist of UT Steps to Complete by Deadline (downloadable so that students can print & add items): a. Submit passport copy to Programs Abroad Office b. Submit flight itinerary to Programs Abroad Office c. Submit ISIC application and payment to Programs Abroad Office (form available online) d. Submit Request for Transfer Credit form to Programs Abroad Office (form available online; signatures required; suggested timeline) e. Submit Financial Aid form (form available online; signature required by Financial Aid) f. Submit 3 Questionnaires online g. Complete all signature documents online h. Complete all remaining Pre-Departure Orientation sections online 2. Passports and Visas: 2 slides a. Passports: 1 slide with link to U.S. State Department website for passport application b. Visas: 1 slide with general info (student’s responsibility to read, follow steps, and ask questions in timely manner); link to list of consular websites for more information 3. Purchasing your Flight: 1 slide a. Reminders and bulleted list of tips and suggestions with links to student-friendly sites 4. Arrival Procedures: 1 slide a. Review arrival instructions from provider/host institution and information on provider/host institution websiteà find out if airport pickup service is included; if not, research transportation from your arrival airport to your host city; know when and where you should report on arrival; make sure to carry host coordinator contact information in your carry-on bag 5. Program Payment and Financial Aid/Scholarships: 2 slides a. Payment: 1 slide with payment timeline for fees billed to UTK account, divided by program type (exchange, direct, 3rd party), and link to Bursar’s office for payment deadline b. Financial Aid/Scholarships: 1 slide with links to Financial Aid information, including financial aid disbursal, and scholarship opportunities; basic explanation of direct deposit and link to instructions for setup for excess financial aid 6. Money Management Overseas (different title???): 2 slides a. Know your Host Country Currency: 1 slide with link to currency exchange website; general tips on money management (establishing a budget, etc.) b. Using Money Overseas (Cash vs. Cards): 1 slide with how to obtain cash before leaving and upon arrival; reminder to check with bank regarding international transaction fees and ATM fees; reminder to inform bank of travel plans if intending to use credit/debit cards overseas; copy numbers for issues/reporting stolen cards 7. Communicating Overseas (different title???): 1 slide
  • 8. a. Speaking with U.S. carrier about international plan options and rates for calls and data; purchasing an international phone before departing or upon arrival; using phone cards with a landline; using online options such as Skype, FaceTime, or Google Voice; establishing a communication plan w/parents prior to leaving (arrival and how frequently once there) 8. Emergencies and non-Emergencies Abroad: 4 slides a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost passport, natural disasters, political unrest b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage, minor illnesses c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S. Embassy/Consulate is and how to contact them in the case of an emergency, and register with U.S. State Department (provide links to U.S. State Department website & International SOS); CIE Emergency Card with important phone numbers; copies of passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your in-country provider contact or host institution contact 9. Health and Safety Abroad: 3 slides a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system, being aware of “no-go” areas, keeping emergency phone numbers, being aware of culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country laws, alcohol/substance use & vulnerability, common sense b. General advice regarding health considerations (1 slide): maintain regular patterns of eating and exercise as much as possible, self-assess physical and emotional issues-- travel does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess your use of alcohol and be aware of potential differences in alcohol content, transporting medications, vaccinations, learn about country-specific health concerns c. Resources for learning more about country/city-specific health and safety (1 slide): links to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular websites, U.S. State Department student travel website; purchasing a guidebook for your host country 10. Behavioral and Academic Expectations: 3 slides a. Behavioral (1 slide): ambassadors of UT and U.S. in host country; possible consequences of behavioral violations (endanger personal safety, conduct sanctions at UT, being sent home from program, legal consequences if violating local laws, etc.) b. Academic (2 slides): register for classes with your provider/host institution; PAO will enroll you in the study abroad placeholder course, so you should not register for courses at UT; courses will come back to UT as transfer credit; must receive ‘C’ or better to count towards major/minor; must be registered as at least full-time (equivalent of 12 UT credit hours)—your responsibility to know credit equivalencies (list most common ones); expected to attend class and follow academic procedures as outlined by provider/host institution 11. Transfer Credit Process: 1 slide; steps with timeline and additional suggestions a. Complete  Request  for  Transfer  Credit  form  prior  to  departure   b. Communicate  with  advisor(s)  about  any  changes  to  course  schedules   c. Have  transcript  sent  to  Programs  Abroad  Office  (include  address)  
  • 9. d. General  process  once  transcript  received  (wait  until  emailed,  courses  added  to   DARS,  then  petition)  and  timeline   12. Cultural Adjustment: 2-3 slides a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and predictable; often follows a stage-like progression, but intensity and duration of each stages varies individually b. Culture shock wave/stages chart (if possible, include image on previous slide) c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences; stay healthy, both physically and mentally; set goals for yourself/make a list of things you hope to do or accomplish while abroad; read more about host country to anticipate cultural differences (guide books, International SOS, CIA World Factbook, etc.) In-Person Orientation (~1-1.5 hours) PowerPoint Information: 1. General reminder: 2 slidesà refer to Checklist of UT Steps to Complete by Deadline which was handed out; this checklist also available in online account to download; emphasize Request for Transfer Credit form w/example; any questions? 2. Passports and Visas: 2 slides a. Passports: 1 slide with link to U.S. State Department website for passport application b. Visas: 1 slide with general info (student’s responsibility to read, follow steps, and ask questions in timely manner); link to list of consular websites for more information 3. Emergencies and Non-Emergencies Abroad: 4 slides + small group case studies a. What constitutes an emergency? 1 slide with examples à medical emergencies, lost passport, natural disasters, political unrest b. Non-emergency situations: 1 slide with examples à flight/travel delays, lost luggage, minor illnesses c. How to be prepared (2 slides): know local equivalent(s) of 911, where the closest U.S. Embassy/Consulate is and how to contact them in the case of an emergency, and register with U.S. State Department (provide links to U.S. State Department website & International SOS); CIE Emergency Card with important phone numbers; copies of passport (leave 1 w/family at home, 1 to PAO, 1 with you); know contact info for your in-country provider contact or host institution contact 4. Health and Safety Abroad: 3 slides a. General safety tips (1 slide): keeping a low profile, avoiding scam artists, buddy system, being aware of “no-go” areas, keeping emergency phone numbers, being aware of culturally appropriate behaviors (attire, volume/tone of speech, etc.) and host country laws, alcohol/substance use & vulnerability, common sense b. General advice regarding health considerations (1 slide): maintain regular patterns of eating and exercise as much as possible, self-assess physical and emotional issues-- travel does not minimize your problems, and it can exacerbate them to a crisis stage, self-assess your use of alcohol and be aware of potential differences in alcohol content, transporting medications, vaccinations, learn about country-specific health concerns c. Resources for learning more about country/city-specific health and safety (1 slide): links to CDC Travelers’ Health website, International SOS, CIA World Factbook, Consular
  • 10. websites, U.S. State Department student travel website; purchasing a guidebook for your host country 5. Behavioral and Academic Expectations: 3 slides a. Behavioral (1 slide): ambassadors of UT and U.S. in host country; possible consequences of behavioral violations (endanger personal safety, conduct sanctions at UT, being sent home from program, legal consequences if violating local laws, etc.) b. Academic (2 slides): register for classes with your provider/host institution; PAO will enroll you in the study abroad placeholder course, so you should not register for courses at UT; courses will come back to UT as transfer credit; must receive ‘C’ or better to count towards major/minor; must be registered as at least full-time (equivalent of 12 UT credit hours)—your responsibility to know credit equivalencies (list most common ones); expected to attend class and follow academic procedures as outlined by provider/host institution 6. Transfer Credit Process: 1 slide; steps with timeline and additional suggestions a. Complete  Request  for  Transfer  Credit  form  prior  to  departure   b. Communicate  with  advisor(s)  about  any  changes  to  course  schedules   c. Have  transcript  sent  to  Programs  Abroad  Office  (include  address)   d. General  process  once  transcript  received  (wait  until  emailed,  courses  added  to   DARS,  then  petition)  and  timeline   7. Cultural Adjustment: 2-3 slides a. What is culture shock? (1 slide): feeling of being overwhelmed, lonely; normal and predictable; often follows a stage-like progression, but intensity and duration of each stages varies individually b. Culture shock wave/stages chart (if possible, include image on previous slide) c. Tips for successful cultural adjustment (1 slide): be open-minded to cultural differences; stay healthy, both physically and mentally; set goals for yourself/make a list of things you hope to do or accomplish while abroad; read more about host country to anticipate cultural differences (guide books, International SOS, CIA World Factbook, etc.) Interactive Components: 1. Case studies with small group discussion about emergency vs. non-emergency situations a. Lost luggage b. Medical emergency c. Delayed flight d. Natural disaster e. Others? 2. Reflection and goal-setting handoutà What are your goals for studying abroad, both academic and personal? How can you prepare to achieve these goals?                
  • 11. Regular  (Non-­‐Faculty-­‐Led)  PDO  Learning  Outcomes     Learning Outcome Method Exact Method Assessment 1. Students  will  know  what  steps  they   need  to  take  next,  including   document  submission  and  by  when   these  items  should  be  completed.   Online  &   In-­‐ person   Checklist  of  items  to   complete  for  PAO  with   relevant  dates  (given  to   students  at  PDO  and  posted   in  LC)   Students  have   completed  SA   checklist  by  deadline   2. Students  will  know  how  to  find  the   information  about  the  application   procedures  for  passports  and  visas   (if  applicable).   Online  &   In-­‐ person   1. Online  section  with  links   to  general  &  country-­‐ specific  info.   2. In-­‐person:  reminder   Students  will  have   required  travel   documents  prior  to   departure   3. Students  will  know  where  to  search   for  flights  and  what  types  of  flights   are  best  to  book.   Online   Online  section  with  tips  and   links  to  sites   Student  flight   itineraries     4. Students  will  know  how  to  get  from   their  arrival  airport  to  their  initial   host  city  and,  generally,  what  to   do/expect  upon  arrival.   Online   Online  section  with  general   reminders  and     Students  will  report   feeling  more  prepared   for  arrival   5. Students  will  be  aware  of  important   dates  regarding  payment  and   financial  aid  distribution.   Online   Online  section  with  relevant   links  and  dates   PAO  will  receive   fewer  questions  from   students  about  these   items   6. Students  will  be  aware  of  relevant   financial  considerations  for  their   destination  (currency(ies)  used,   how  to  obtain  money,  using   debit/credit  cards  abroad,  etc.)   Online   Online  section  with  relevant   tips  and  information   PDO  quiz;  PAO  will   receive  fewer   questions  from   students  about  these   items   7. Students  will  know  what  their   options  for  communication  in  their   host  country  are.   Online   Online  section  with  relevant   tips  and  information   PAO  will  receive   fewer  questions  from   students  about   communication   8. Students  will  know  what  constitutes   an  emergency  and  what  to  do,   depending  on  the  type  of   emergency,  including  knowing  the   local  911  equivalent(s)  for  their   host  country.   Online  &   In-­‐ person   1. Online  section  with  links   to  country-­‐specific  info.   2. In-­‐person:  brief   explanation  and  small   group  case  studies   PDO  quiz;  answers   reported  from  in-­‐ person  case  studies   9. Students  will  know  how  to  handle   non-­‐emergency  situations  such  as   Online  &   In-­‐ 1. Online  section  with  list  of   examples/what  to  do   Answers  reported   from  in-­‐person  case  
  • 12. lost  luggage  or  transportation   delays.   person   2. In-­‐person:  brief   explanation  and  small   group  case  studies   studies   10. Students  will  know  where  the   closest  U.S.  Embassy/Consulate  in   their  host  country  is  and  how  to   contact  the  Embassy/Consulate  in   the  case  of  an  emergency.   Online   1. Online  section  with  links   to  country-­‐specific  info.   PDO  quiz   11. Students  will  be  aware  of  general   health  and  safety  tips  for  travel   abroad  (avoiding  scam  artists,   protests,  sex/sexuality  abroad,   drugs/alcohol,  etc.)   Online  &   In-­‐ person   Online  section  with  relevant   links  and  tips   Fewer  student  health   or  alcohol-­‐related   issues;  students  will   report  high  levels  of   preparedness   12. Students  will  be  aware  of  any   specific  health  and  safety   information  or  risks  associated  with   their  host  country(ies)  and  city(ies)   (including  regulation  regarding   transportation  of  medication  and   other  resources  available  to  them   for  learning  more  information  about   their  host  country(ies)).   Online   Online  section  with  relevant   links  and  tips   Fewer  issues  with   student  conduct;   students  will  report   high  levels  of  safety   preparedness   13. Students  will  understand  the   academic  and  behavioral   expectations  of  participating  in  a   study  abroad  program  and  will   understand  the  possible   repercussions  of  not  behaving  in  an   appropriate  manner.   Online   and  In-­‐ person   Online  section  with  relevant   reminders   Fewer  issues  with   student  conduct;  PAO   will  receive  fewer   questions  from   students  about   academics   14. Students  will  understand  the   academic  procedures  required  for   transfer  of  credit  before,  during,  and   after  their  study  abroad  program.   Online   and  In-­‐ person   Online  section  with   reminders  about  steps  and   additional  suggestions   PAO  will  receive   fewer  questions  from   students  about   academics/transfer   credit   15. Students  will  understand  the   process  of  culture  shock  and  what   resources  exist  to  prepare  them  for   this  and  to  mitigate  the  effects  while   abroad  (including  destination-­‐ specific  cultural  information).   Online  &   In-­‐ person   Online  section  with  cultural   adjustment  stages  and  tips   for  adjusting   Students  will  report   greater  preparedness   16. Students  will  reflect  on  their  goals   for  study  abroad  and  how  to  get  the   most  out  of  their  experiences.   In-­‐ Person   Handout  to  guide  reflection   and  set  goals   Students  will  report   high  satisfaction;  copy   for  re-­‐entry     LC  =  Studio  Abroad  Learning  Content     PDO  =  Pre-­‐Departure  Orientation  (in-­‐person)   SA  =  Studio  Abroad