Baker Stein: It's all about the Student
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SUNY Online Summit 2021 Day 1 Presentation Speaker: Dr. Marni Baker Stein, Provost and Chief Academic Officer at Western Governors University. Presentation: It’s all about the Student https://sunyonlinesummit2021.edublogs.org/2021/02/13/baker/ https://sunyonlinesummit2021.edublogs.org/tag/day-1/ Annual conference for the SUNY online teaching and learning community of practice. https://sunyonlinesummit2021.edublogs.org/ February 22-26, 2021 Virtual Event Conference website: https://sunyonlinesummit2021.edublogs.org/ Program: https://sunyonlinesummit2021.edublogs.org/program/ Speakers: https://sunyonlinesummit2021.edublogs.org/speakers/ Recordings/ Materials: https://sunyonlinesummit2021.edublogs.org/live-recordings/ Program Tracks: https://sunyonlinesummit2021.edublogs.org/program-tracks/
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Baker Stein: It's all about the Student
- 1. IT’S ALL ABOUT THE STUDENT a Introduction
- 2. Nontraditional Students are the Majority Nontraditional Students = Contemporary Students • Flexibility • Access • Affordability • Ability to leverage knowledge and skills already acquired • Opportunity to advance career, not just begin or change …and they have different needs
- 3. WGU Student Profile 11% 73% 35% 70% are active-duty military, veterans, or military family members work full time; 12% work part time of student receive financial aid of undergraduates receive Pell Grants 16% 29% 23% 71% 40% first-generation college students ethnic minorities low-income families rural area residents Average student age: 37 are in one or more underserved populations
- 4. WGU and the Student-Centric Model Reinventing Higher Ed from Ground Up • Programs; not individual courses ➤ Aligned with workforce needs ➤ Personalized assessment traverse • Fundamentally a teaching institution ➤ Best third-party; measure outcomes • Specialized faculty roles with regular 1:1 support • Technology-enabled, 100% online • Data-driven, adapted to individual student needs
- 5. Quality of Academic Support Would Attend Again Rating of Entire Experience Job-Related Knowledge WGU 80% 69% Challenging Work WGU 71% 55% Quality of Faculty Interactions WGU 72% 56% WGU 84% 71% WGU 92% 83% WGU 92% 86% Source: National Survey on Student Engagement Delivering a Better Student Experience = National Average
- 6. US Avg: $12,000 WGU Grads: $21,200 Employed Full-time Employed in Field WGU 87% WGU 89% WGU graduates advance in or find jobs they seek . . . Within 4 years of graduation . . . and earn more. 100% 91% 90% 98% 50 60 70 80 90 100 Employers are highly satisfied . . . Prepared Performance Technical Skills Overall . . . and 97% would hire again. Rated Very Good / Excellent 91% Exceed Source: Harris Poll Online High Value for Graduates & Employers US Avg 84% US Avg 71%
- 7. Perfect School for Me Mentor Who Encouraged Me Passionate About My Success Academically Challenging Worth the Cost WGU 69% 35% WGU 66% 34% WGU 82% 61% WGU 83% 77% WGU 72% 37% Great Experience, Great Jobs, Great Lives Source: Gallup Percent who strongly agree: WGU 41% 36% Engaged at Work Relevant to Work WGU 72% 39% WGU 74% 44% Recommend to Others = National Average
- 8. PROGRAM DESIGN & DEVELOPMENT
- 9. § Full-time faculty team (terminal degrees/deep industry experience) § Market driven and industry informed design § Defined competencies mapped to marketable skills § Modular approach to building out instruction and assessment traverse § High-end content and high impact pedagogy § Data-driven continuous improvement Program Design & Development
- 11. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSE INSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 12. ENROLLMENT COUNSELOR § College and Program Specialists § Align Student Path to Career Goals § High-Impact Relationship with Students Begins Early § Setting up the Student for Success
- 14. I enjoyed the orientation modules. I feel like I am better prepared for Term 1, day 1. The orientation exercises are a great addition to the introductory period. I was a bit overwhelmed with the first day fast approaching but now I feel much more confident and ready to begin my experience with WGU! Makilah Curtis B.S. Accounting
- 16. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSE INSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 17. PROGRAM MENTOR § Masters or PhD in Program Area § 1:1; 360-degree Support with the Student § Insightful Connection to Program Competencies § Coaching to Program Pacing and Success Markers § Subject Matter Experts with Industry Experience
- 19. My Program Mentor is amazing! He always knows just what I need and keeps me motivated and going in the right direction. Camila Pérez B.S. Accounting
- 21. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSE INSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 22. COURSE INSTRUCTOR § PhD Educated in Course Subject Area § Offers Individualized Instruction § Hosts Live Events § Responsible for Student Course Completion
- 26. I love my students! It is so rewarding to be able to help them work through their challenges. When they succeed I feel like I’ve succeeded! Amanda Denison Course Instructor - Accounting
- 28. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSE INSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 29. Evaluator § Masters or PhD in Course Subject Areas § Evaluates and Validates Student Competencies § Provides Rich Individualized Feedback § Rubric Driven § Responds with 72-hours § Part-time and Full-time
- 31. I feel so supported by the feedback I’ve received, I cannot even begin to tell you how much it has helped me. Thank you so very much. Brenda Kotal B.S. Accounting
- 32. FIELD EXPERIENCE
- 34. I really enjoyed working through my field experience. Everyone was so helpful and encouraging. I couldn’t have made it on my own! Rachelle Benson B.S. Nursing
- 35. SUCCESS SERVICES
- 36. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSE INSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 37. SUCCESS SERVICES § Focus on Quality Student Care § Wide Variety of Services § Financial Aid, Technology, Student Wellness Support § Academic Services § Career & Professional Development Services § Coordinates Closely with Program Mentors and Course Instructors
- 39. I really appreciate that the Student Success Center is available. Having the Student Success Instructor help me work through the challenges of the past six months has been extremely helpful and productive! Thank you! Jackie Benoit B.S. Business Management
- 41. THANKS!