This document discusses building trust in remote teams. It identifies three levels of trust - between the team and company, team and leader, and between team members. It then lists eight key elements to build trust: clarity, connection, compassion, values, competency, commitment, contribution, and consistency. For each element, it provides questions to consider and tips to develop that aspect of trust. It recommends using a collaborative brainstorming tool like Mural to run a "Team Trust Canvas" session with the remote team over video call to strengthen team trust.

1. Trust for Remote Teams
Alexey Pikulev

2. ALEXEY
PIKULEV
Creator at
InTeamWeTrust.com
@AlexeyPikulev
Agile coach
info@inteamwetrust.com
#inteamwetrust

3. Trust levels for the remote team
• Trust between a team and the company
that it works for
• Trust between a team and its leader
• Trust between one team member and
another

4. How to develop trust?

6. DOEST IT HELP YOU TO BUILD TRUST IN
YOUR REMOTE TEAM?

7. KEY
ELEMENTS TO
BUILD TRUST
IN REMOTE
TEAMS
- Clarity
- Connection
- Compassion
- Value
- Competency
- Commitment
- Contribution
- Consistency

8. CLARITY
How shall we build and support the
clarity, openness and transparency?
Keep everyone informed!

9. CONNECTION
How can we connect and
engage with each other?

10. COMPASSION
Are we ready to be compassionate?
Proceed with care!

11. VALUES
How can we align them?
Create a common dream

12. COMPETENCY
How do we grow our
competency?

13. COMMITMENT
How do we take responsibility and fulfill
it?
Empower others!

14. CONTRIBUTION
Is anything getting done?
Measure what you want to achieve!

15. CONSISTENCY
Is our trust and confidence rising
or falling each week?

16. daily stand-up
project manager
provides
transparency about
the project
teambuilding
there are no
stupid questions
we embrace amistakes
recognize the
features of each
skill balance
identify a
conflict of
interest
development
motivation
attract the
attention of that
commitment may
be broken
compromise
sharing feedback
with the team
from the client
demonstrate the
results
regular update
agreements
visualization
TEAM TRUST CANVAS
Original tool to strengthen your team trust

17. For remote teams, we
recommend using one
of collaborative
brainstorming tools to
run Team Trust Canvas
session with the whole
team along with a
Skype/Google
hangouts call.
(for example via Mural)

18. ANY
QUESTIONS?
Thank you!
+7 912 24 59 022
info@inteamwetrust.com
@AlexeyPikulev
#inteamwetrust