1. FIRST CLASS TRANSPORT WELCOME

2. OUR HISTORY
1989. With a one-truck fleet, First Class Transport
opened for business, hauling coal.
1992. Our fleet doubled from one truck to two.
When did you make switch to primarily HAZ -MAT?
2010. First Class Transport builds and moves into state -
of-the-art facility in Strasburg, Ohio.
2013. More than 90 trailers are hauled by 42 drivers,
including our first two drivers.

3. FIRST CLASS SAFETY
THOROUGH. From the point of hire to our annual safety
meeting and every week in between, our drivers are
continuously educated on the latest safety requirements and
recommendations.
 All new hires go through an extensive orientation and training
program.
 All drivers are HAZ-MAT certified and hold TWIC cards.
 Drivers continue their education through our annual safety
meeting and weekly safety emails.

4. FIRST CLASS SAFETY
VIGILANT. When it comes to ensuring the safety of both the
members of our team and the general public, First Class
Transport is dedicated to eliminating risk.
 Zero-tolerance policy for positive DOT controlled substances or
alcohol results.
 When conditions are unsafe, drivers are empowered to park
their equipment until they feel travel is safe.

5. FIRST CLASS SERVICE
QUALIFIED. The experience and dedication of our 42
drivers continue to bring us both the highest CSA scores
and retention rates in the industry.
 What is your CSA score?
 21, average number of years of experience
 7.3, average number of years with the company
 More than 25% have been with the company for over a decade.

6. FIRST CLASS SERVICE
UNIQUE. No two companies are exactly the same —and
neither are their needs. Our variety of specialized
equipment and services are here to address the specific
needs of your company.
 Specialty trailers and equipment, including FRPs, sulfuric acid
trailers, and compartmented trailers
 Standing storage
 Loads delivered throughout the continental U.S.

7. FIRST CLASS SERVICE
FLEXIBLE. Your niche is what makes you great, and it’s our
job to help you get you where you are going. Addressing
your specific needs are our specialty: you need only ask.
 For regular moves, we are able to dedicate equipment.
 What else?

8. FIRST CLASS SATISFACTION
DEDICATED. Our team is large enough to get the job done
but small enough to care, promising you both a committed
account manager and a personal relationship.
 John Fondriest—Owner & President
 Jan Starkey & Karl Naumann—Dispatch & Account Management
 Bill “Monk” Jones—Safety
 Keith Vogel—Maintenance Supervisor
 Ken Lutze—Technology

9. FIRST CLASS SATISFACTION
EFFICIENT. The efforts of our in-house staff ensure that our
service is not only prompt and precise but also adaptable to
your needs.
 Billing is tailored to your accounting needs and can be sent via
email, fax, or mail.
 Our dispatch team is on -call and available 24/7/365.
 In between loads, our complete maintenance staff ensures that
trucks are safe and ready to travel.

10. FIRST CLASS SATISFACTION
FORWARD-THINKING. Improvement and advancement are
at the center of all we do, which is why we are focused on
developing new initiatives to help us better serve our
customers both today and tomorrow.
 Our small sister company, Mobile IBC, offers tote cleaning
services within the region.
 Each day we strive to increase and improve our efforts to go
green.