WILMINGTON UNIVERSITY COLLEGE OF TECHNOLOGYSYLLABUS FACULTY MEMBER: Greg Hughes TERM: Summer 2016 Block 2 COURSE TITLE: IT Policy & Strategy COURSE NUMBER: IST.7100 TEXTBOOK: TITLE: AUTHOR: If you would like more precise information regarding the textbook(s) for this class, please visit the bookstore website at http://www.wilmcoll.edu/bookstore METHOD OF CONTACT: PREREQUISITE: IST7000, IST7020, IST7040, IST7060 All courses are open to students from all divisions. Only where a course is preceded by an introduction course is there a need to observe a prerequisite. However, students might benefit from prior knowledge on some of the courses, and this is given as the content found in your course catalogue by course code. I. COURSE DESCRIPTION The focus of this course includes: 1) The top management’s strategic perspective for aligning competitive strategy, core competencies, and information systems; 2) The development and implementation of policies and plans to achieve organizational goals; 3) Defining the systems that support the operational, administrative, and strategic needs of the organization, its business units, and individual employees; 4) Approaches to managing the information systems’ function in organizations, including examination of the dual challenges of effectively controlling the use of well-established information technologies, while experimenting with selected emerging technologies; and 5) The role of the CIO. II. RATIONALE Students develop an understanding of the strategic use of information technology from a business perspective at the enterprise level. They are expected to understand the internal management of information systems services from the point of view of the CIO and to examine alternative strategies and tactics available to management to achieve goals. Working students and students with post-baccalaureate experience will be able to examine the current and potential impact of information and information technology on all aspects of their position, firm, and industry. III. MAJOR INSTRUCTIONAL GOALS Goal A. Understand the role of IT in reaching business objectives Learning Outcomes: The student will be able to: A-1 Differentiate between strategy, vision and strategic objectives A-2 Differentiate between effective business strategies based on a company’s vision, strategy, and mission statements A-3 Identify the significance of the five levels of Strategic Alignment Maturity A-4 Identify the primary differences between strategic, tactical and operational processes Goal B. Understand the role of governance and communication in the selection and use of organizational processes to make decisions about how to obtain and deploy IT resources Learning Outcome:The student will be able to: B-1 Understand the components of a strategic plan B-2 Identify organizational types and use in case study application B-3 Identify the components of IT architecture B-4 Identify .

1. WILMINGTON UNIVERSITY
COLLEGE OF TECHNOLOGYSYLLABUS
FACULTY MEMBER: Greg Hughes TERM: Summer
2016 Block 2
COURSE TITLE: IT Policy & Strategy
COURSE NUMBER: IST.7100
TEXTBOOK: TITLE:
AUTHOR:
If you would like more precise information regarding the
textbook(s) for this class, please visit the bookstore website at
http://www.wilmcoll.edu/bookstore
METHOD OF CONTACT:
PREREQUISITE: IST7000, IST7020, IST7040, IST7060
All courses are open to students from all divisions. Only where
a course is preceded by an introduction course is there a need to
observe a prerequisite. However, students might benefit from
prior knowledge on some of the courses, and this is given as the
content found in your course catalogue by course code.
I. COURSE DESCRIPTION
The focus of this course includes: 1) The top management’s
strategic perspective for aligning competitive strategy, core
competencies, and information systems; 2) The development
and implementation of policies and plans to achieve

2. organizational goals; 3) Defining the systems that support the
operational, administrative, and strategic needs of the
organization, its business units, and individual employees; 4)
Approaches to managing the information systems’ function in
organizations, including examination of the dual challenges of
effectively controlling the use of well-established information
technologies, while experimenting with selected emerging
technologies; and 5) The role of the CIO.
II. RATIONALE
Students develop an understanding of the strategic use of
information technology from a business perspective at the
enterprise level. They are expected to understand the internal
management of information systems services from the point of
view of the CIO and to examine alternative strategies and
tactics available to management to achieve goals. Working
students and students with post-baccalaureate experience will be
able to examine the current and potential impact of information
and information technology on all aspects of their position,
firm, and industry.
III. MAJOR INSTRUCTIONAL GOALS
Goal A. Understand the role of IT in reaching business
objectives
Learning Outcomes: The student will be able to:
A-1 Differentiate between strategy, vision and strategic
objectives
A-2 Differentiate between effective business strategies
based on a company’s vision, strategy, and mission statements
A-3 Identify the significance of the five levels of
Strategic Alignment Maturity
A-4 Identify the primary differences between strategic,
tactical and operational processes

3. Goal B. Understand the role of governance and
communication in the selection and use of organizational
processes to make decisions about how to obtain and deploy IT
resources
Learning Outcome:The student will be able to:
B-1 Understand the components of a strategic plan
B-2 Identify organizational types and use in case study
application
B-3 Identify the components of IT architecture
B-4 Identify effective guidelines for communicating
B-5 Apply the 10 step approach to developing
measurements for IT efficiency and effectiveness
Goal C. Review organizational structure and Human Resource
issues as they relate to IT systems
Learning Outcome: The students will be able to:
C-1 Distinguish between the advantages and disadvantages of
organization types
C-2 Differentiate between the centralization and
decentralization of IT functionality
C-3 Identify skill sets needed to have a successful future
in IT
C-4 Describe elements used in managing human resources
in an IT organization
C-5 Identify the primary sources of workplace stress for IT
professionals
Goal D. Understand the potential impact of emerging
technologies on an organization
Learning Outcome: The students will be able to:
D-1 describe the technology life-cycle
D-2 describe the implications of not keeping pace with

4. technological advancements
D-3 Identify emerging technology to adopt in organizations
D-4 Identify the implication of organizational acceptance of
emerging technologies
D-5 Identify the phases of change within organizations and the
impact on the IT function
Goal E. Understand the role and function of the Chief
Information Officer (CIO) in an organization
Learning Outcome: The students will be able to:
E-1 summarize the evolution of the CIO
E-2 describe attributes of CIOs that seem to contribute to
effectiveness
E-3 distinguish between the functional and executive roles of
the CIO
E-4 Understand the importance of leadership in change
management
IV. SUPPLEMENTAL OBJECTIVES
None.
VI. EVALUATION AND ASSIGNMENTS:
A variety of learning activities will be employed including, but
not limited to the following:
· Chapter readings from the text: Students should read and be
familiar with the chapter material and be prepared to discuss the
material when called upon to do so, including Week 1.
· Case analysis and discussions: Text cases will be assigned
and examined. PowerPoint presentations provide an outline of

5. chapter readings. Students may download copies of the
PowerPoint presentations from the Blackboard course web site.
· Articles: Students may be asked to find recent (current event)
articles relative to information technology strategy and/or
policy.
· Midterm assignment: Student will conduct research locating
and reviewing a case study and identifying specific concepts
concerning the case information. The exercise will include
concepts from the previous weeks’ study and completed in APA
format.
· Final assignment:
Problem Solving Project
A written paper should be submitted via the regular method,
and a PowerPoint Presentation of the problem solving project
will be presented via blackboard Collaborate. Projects will be
completed in APA format. The assignment should reflect the
quality and rigor of a graduate academic course.
Student progress will be measured as follows:
METHODOLOGY:
A. Teaching Methods: Distance learning format in
Blackboard Reading materials, cases, reports, individual
projects, and class discussions will be utilized. Students are
expected to actively and fully engage in classroom discussions.
B. Evaluation Procedures:

6. Weeks
Evaluation Procedures
Point Value
Weekly Point Totals
Week 1
Introductory
Case
Discussion B.
Course Overview
Quiz
Strategic Plan
Review Questions
5
55
20
10
15
100
20
225
Week 2

7. Case
Discussion B.
Opinion Paper
Quiz
55
20
10
15
100
Week 3
Case
Discussion B.
Executive Summary
55
20
100
175
Week 4
Case
Discussion B. Current event / mind mapping
Web base
Problem Solving Draft
55
80
10
5
150
Week 5

8. Case
Discussion B.
55
20
75
Week 6
Case
Discussion B.
55
20
75
Week 7
Problem Solving Project
100
100
Total Points:
XXXXXXXXXXXXXXXXX
XXXXX
900
CLASS SCHEDULE:
Schedule is subject to changes and is to serve as a guide.
Students are responsible for checking due dates and assignments

9. in Blackboard.
Week 1
Intro- In class Introductory
Managing in a Digital World (ch1), Computer Systems (ch2),
and Planning Information Systems Resource (12).
Initial Post to Week 1 Discussion Board – Software Computers
(list references). Wikipedia is not a scholarly reference. Please
do not use it. Respond to at least 2 classmates’ posts to wk 1
Discussion Board
Assignments:
· Case :( Delivering Business Value with IT at Hefty Hardware),
· course overview
· quiz
· Strategic plan.
· Review Questions
Week 2
Communicating with Business Managers(ch3), Building a
Strong relationship with the Business(ch4),Information
Management: The Nexus of Business and IT (ch.6),Leading The
Information System Function(ch13),Social Ethics , and Legal
Issues (ch15)
Initial Post to Week 1 Discussion Board – Mixed Questions (list
references). Wikipedia is not a scholarly reference. Please do
not use it. Respond to at least 2 classmates’ posts to wk 1
Discussion Board
Assignments:
· Case: (Building Shared Services at RR Communications)
· Opinion Paper
· Quiz

10. Week 3
Developing and Delivering on the IT Value Proposition
(ch1),Social Computing: How Should It Be Managed (ch14)
Creating and Evolving a Technology Road
map(ch8),Information Delivery: It's Evolving Role (ch15),
Master Data Management (ch16)
Initial Post to Week 1 Discussion Board – Organizations and
Emerging Technology (list references). Wikipedia is not a
scholarly reference. Please do not use it. Respond to at least 2
classmates’ posts to wk 1 Discussion Board
Assignments:
· Case: (CRM at Minitex),
· Executive Summary
Week 4
Developing IT Capabilities, Delivering IT Functions: A
Decision Framework, IT Budget
Initial Post to Week 1 Discussion Board – Current Event / Mind
Map (list references). Wikipedia is not a scholarly reference.
Please do not use it. Respond to at least 2 classmates’ posts to
wk 1 Discussion Board
Assignments:
· Case(Creating a Process- Driven Organization at AgCredit)
· Web Base
Week 5
Developing IT Strategy for Business Value, Communication
with Business Managers, Developing IT Professionalism.
Initial Post to Week 1 Discussion Board – Executive Summary
questions. Respond to 5 executive summaries.
Assignments:

11. · Case: (Information Management at Home-style Hotels)
Week 6
Building Better IT Leaders from the Bottom
Up(ch18),Managing IT – Based Risk (ch19),The Identity
Management Challenge (ch20),Strategic Experimentation with
IT (ch12), Enabling Collaboration with IT (ch13)
Initial Post to Week 1 Discussion Board –IT Governance (list
references). Wikipedia is not a scholarly reference. Please do
not use it. Respond to at least 2 classmates’ posts to wk 1
Discussion Board
Assignments:
· Case: (TUFS)
Week 7
IT Sourcing, Application Portfolio Management
No Discussion Board
Assignments:
· Problem Solving Project