Summary of outsourcing statistics on oDesk (www.oDesk.com)'s top 7 countries: Canada, India, Pakistan, Philippines, Russia, Ukraine, and the United States

1. 2008
Global Outsourcing
Statistics Report
January 2008
Statistics Report
January 2008

2. AGENDA
 Background
 Summary of findings
 2008 Country Statistics
•Canada
•India
•Pakistan
•Philippines
•Russia
•Ukraine
•United States
•Hours by Week
 How to use this data
 Methodology
Statistics Report
December 15, 2008

3. BACKGROUND
oDesk (www.odesk.com) is the leading
marketplace for online work teams with
the best business model for both buyers
and providers
Over 125,000 professional contractors,
including software engineers, web
developers, graphic designers, writers,
researchers, and virtual assistants around
the world provide services via oDesk. The
average job size on oDesk is $4,000
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The following presentation summarizes
oDesk’s 2008 activity in Canada
Click here to see complete
oDesk Outsourcing Statistics
Statistics Report
December 15, 2008

4. SUMMARY OF FINDINGS
The United States has the greatest number of providers and highest average feedback rating.
Homeshoring within the US continues to gain momentum.
Outsourcing to the Philippines is growing faster than any other country. Its largest category is
Knowledge Processing Outsourcing (KPO), including data entry and virtual assistants. The country’s
average feedback rating recently surpassed the oDesk average for the first time.
India remains the dominant player in the industry, boasting the highest number of new hires. Its largest
work category is software and web development.
Software and Web Developers are earning nearly 3x the rates of writers and administrative assistants
around the world.
The total number of providers, average hourly rate charge, and average feedback score of our 7
featured countries are summarized below:
Canada Total Providers: 3,581 Russia Total Providers: 2,721
Average Hourly Rate Charge: $19.60 Average Hourly Rate Charge: $16.86
Average Feedback Score: 4.32 Average Feedback Score: 4.31
India Total Providers: 27,454 Ukraine Total Providers: 2,929
Average Hourly Rate Charge: $12.52 Average Hourly Rate Charge: $15.96
Average Feedback Score: 4.01 Average Feedback Score: 4.36
Pakistan Total Providers: 5,960 USA Total Providers: 52,637
Average Hourly Rate Charge: $11.13 Average Hourly Rate Charge: $18.32
Average Feedback Score: 4.36 Average Feedback Score: 4.40
Philippines Total Providers: 17,213
Average Hourly Rate Charge: $6.33
Average Feedback Score: 4.30
Click here to see complete oDesk Outsourcing Statistics
Statistics Report
December 15, 2008

5. CANADA OVERVIEW
 Canada has a total of 3,581 providers,
with an average hourly charge rate of
$19.60 and an average feedback score of
4.32
 Statistics on the top provider cities can be
found on oDesk’s Canada Provider Map:
Click here to see complete oDesk
Canada Overview
Statistics Report
December 15, 2008

6. CANADA HOURLY RATES VS oDESK AVERAGE
Canada’s average hourly rate has
consistently been above the oDesk
average for the past two years
Click here to find Canada
providers on oDesk
Statistics Report
December 15, 2008

7. CANADA AVERAGE FEEDBACK VS oDESK AVERAGE
Canada’s average feedback score is
above the oDesk average
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Click here to find Canada
providers on oDesk
Statistics Report
December 15, 2008

8. CANADA PROVIDER DISTRIBUTION
Software developers, followed by data
entry professionals are the most common
types of providers in Canada
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Click here to find Canada
providers on oDesk
Statistics Report
December 15, 2008

9. CANADA HOURS BY WEEK
Hours worked in Canada has been rising
steadily for the past two years
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Click here to find Canada
providers on oDesk
Statistics Report
December 15, 2008

10. INDIA OVERVIEW
 India has a total of 27,454 providers, with
an average hourly charge rate of $12.52
and an average feedback score of 3.99
 Statistics on the top provider cities can be
found on oDesk’s India Provider Map:
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Click here to see complete
oDesk India Overview
Statistics Report
December 15, 2008

11. INDIA HOURLY RATES VS oDESK AVERAGE
India’s average hourly rate has
consistently been below the oDesk
average for the past two years
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Click here to find India
providers on oDesk
Statistics Report
December 15, 2008

12. INDIA AVERAGE FEEDBACK VS oDESK AVERAGE
India’s average feedback score has
consistently been below the oDesk
average for the last two years
zz
Click here to find India
providers on oDesk
Statistics Report
December 15, 2008

13. INDIA PROVIDER DISTRIBUTION
Software developers are by Software
developers are by far the most common
type of providers in India
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Click here to find India
providers on oDesk
Statistics Report
December 15, 2008

14. INDIA HOURS BY WEEK
Hours worked in India continues to grow,
but at a slower rate than before
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Click here to find India
providers on oDesk
Statistics Report
December 15, 2008

15. PAKISTAN OVERVIEW
Pakistan has a total of 5,960 providers,
with an average hourly charge rate of
$11.13 and an average feedback score of
4.36
 Statistics on the top provider cities can be
found on oDesk’s Pakistan Provider Map:
 The following presentation summarizes
oDesk’s 2008 activity in Pakistan
Click here to see complete
oDesk Pakistan Overview
Statistics Report
December 15, 2008

16. PAKISTAN HOURLY RATES VS oDESK AVERAGE
Pakistan’s average hourly rate has been
below the oDesk average for the majority
of the past two years
Click here to find Pakistan
providers on oDesk
Statistics Report
December 15, 2008

17. PAKISTAN AVERAGE FEEDBACK VS oDESK AVERAGE
Pakistan’s average feedback score is
currently close to the oDesk average
Click here to find Pakistan
providers on oDesk
Statistics Report
December 15, 2008

18. PAKISTAN PROVIDER DISTRIBUTION
Software developers/designers, followed
by data entry professionals are the most
common types of providers in Pakistan
Click here to find Pakistan
Providers on oDesk
Statistics Report
December 15, 2008

19. PAKISTAN HOURS BY WEEK
Hours worked in Pakistan has been rising
steadily for the past two years
Click here to find Pakistan
providers on oDesk
Statistics Report
December 15, 2008

20. PHILIPPINES OVERVIEW
The Philippines has a total of 17,213
providers, with an average hourly charge
rate of $6.33 and an average feedback
score of 4.30
Statistics on the top provider cities can be
found on oDesk’s Philippines Provider
Map:
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Click here to see complete oDesk
Philippines Overview
Statistics Report
December 15, 2008

21. PHILIPPINES HOURLY RATES VS oDESK AVERAGE
The Philippines average hourly rate has
consistently been below the oDesk
average for the past two years, and has
dropped significantly
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Click here to find Philippines
providers on oDesk
Statistics Report
December 15, 2008

22. PHILIPPINES AVERAGE FEEDBACK VS oDESK AVERAGE
The Philippines average feedback score is
about the same as the oDesk average
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Click here to find Philippines
providers on oDesk
Statistics Report
December 15, 2008

23. PHILIPPINES PROVIDER DISTRIBUTION
Data entry professionals are by far the
most common types of providers in the
Philippines
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Click here to find Philippines
providers on oDesk
Statistics Report
December 15, 2008

24. PHILIPPINES HOURS BY WEEK
Hours worked in the Philippines has grown
explosively in the past year
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Click here to find Philippines
providers on oDesk
Statistics Report
December 15, 2008

25. RUSSIA OVERVIEW
Russia has a total of 2,721 providers, with
an average hourly charge rate of $16.86
and an average feedback score of 4.36
Statistics on the top provider cities can be
found on oDesk’s Russia Provider Map:
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Click here to see complete oDesk
Russia Overview
Statistics Report
December 15, 2008

26. RUSSIA HOURLY RATES VS oDESK AVERAGE
Russia’s average hourly rate is now above
the oDesk average and has been
consistently rising for the past two years
Statistics on the top provider cities can be
found on oDesk’s Russia Provider Map:
zz
Click here to find Russia
providers on oDesk
Statistics Report
December 15, 2008

27. RUSSIA AVERAGE FEEDBACK VS oDESK AVERAGE
Russia’s average feedback is now above
the oDesk average and has been
consistently rising for the past two years
zz
Click here to find Russia
providers on oDesk
Statistics Report
December 15, 2008

28. RUSSIA PROVIDER DISTRIBUTION
Software developers are by far the most
common types of providers in Russia
zz
Click here to find Russia
providers on oDesk
Statistics Report
December 15, 2008

29. RUSSIA HOURS BY WEEK
Hours worked in Russia has been rising
steadily for the past two years
zz
Click here to find Russia
providers on oDesk
Statistics Report
December 15, 2008

30. UKRAINE OVERVIEW
Ukraine has a total of 2,929 providers,
with an average hourly charge rate of
$15.96 and an average feedback score of
4.39
Statistics on the top provider cities can be
found on oDesk’s Ukraine Provider Map:
The following presentation summarizes
oDesk’s 2008 activity in Ukraine
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Click here to see complete oDesk
Ukraine Overview
Statistics Report
December 15, 2008

31. UKRAINE HOURLY RATES VS oDESK AVERAGE
Ukraine’s average hourly rate is now
above the oDesk average and has been
consistently rising for the past two years
zz
Click here to find Ukraine
providers on oDesk
Statistics Report
December 15, 2008

32. UKRAINE AVERAGE FEEDBACK VS oDESK AVERAGE
Ukraine’s average feedback score has
consistently been above the oDesk
average
zz
Click here to find Ukraine
providers on oDesk
Statistics Report
December 15, 2008

33. UKRAINE PROVIDER DISTRIBUTION
 Software developers are by far the most
common types of providers in Ukraine
zz
Click here to find Ukraine
providers on oDesk
Statistics Report
December 15, 2008

34. UKRAINE HOURS BY WEEK
Hours worked in Ukraine has been rising
steadily for the past two years
zz
Click here to find Ukraine
providers on oDesk
Statistics Report
December 15, 2008

35. UNITED STATES OVERVIEW
 The United States has a total of 52,637
providers, with an average hourly charge
rate of $18.32 and an average feedback
score of 4.39
 Statistics on the top provider cities can be
found on oDesk’s United States Provider
Map:
zz
Click here to see complete
oDesk United States Overview
Statistics Report
December 15, 2008

36. UNITED STATES HOURLY RATES VS oDESK AVERAGE
The United States average hourly rate has
consistently been above the oDesk
average for the past two years
Statistics on the top provider cities can be
found on oDesk’s United States Provider
Map:
zz
Click here to find United States
providers on oDesk
Statistics Report
December 15, 2008

37. UNITED STATES AVERAGE FEEDBACK VS oDESK AVERAGE
The United States average feedback
score has consistently been above the
oDesk average for the past two years
zz
Click here to find United States
providers on oDesk
Statistics Report
December 15, 2008

38. UNITED STATES PROVIDER DISTRIBUTION
Data entry professionals, followed by
consultants, are the most common types
of providers in the United States
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Click here to find United States
providers on oDesk
Statistics Report
December 15, 2008

39. UNITED STATES HOURS BY WEEK
Hours worked in the United States has
been rising steadily for the past two years
zz
Click here to find United States
providers on oDesk
Statistics Report
December 15, 2008

40. HOW TO USE THIS DATA
• Buyers:
– Understand which countries have
• What types of skills
• The highest and lowest hourly rates
• The highest and lowest average feedback scores
– See which countries are growing the fastest (in terms of
hours worked)
– Make educated decisions as you interview candidates on
oDesk
• Providers:
– Compare your rates & feedback to others
in your country and around the world
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– Be proud about your country’s skills and
feedback
• Both:
– Feel confident that oDesk has the best
business model for all parties, and thus
continues to change how the world works *For a more complete summary of oDesk statistics,
(and grow explosively visit the oConomy
Statistics Report
December 15, 2008

41. METHODOLOGY
Global Provider Maps: Top 20 cities in country, in terms of
number of oDesk providers, are included. Cities must have
minimum of 20 providers.
Hourly Rates vs. oDesk Average Charts: Assignments on or after
January 1, 2007, with greater than 0 hours and greater than a
$1.11 hourly rate are included. This is the average rate of actual
work performed, not the rates listed in providers’ personal
profiles.
Average Feedback vs. oDesk Average Charts: Providers with at
least one feedback score who have last worked on or after
January 1, 2007, are included
Hours Worked Charts: Assignments on or after January 1, 2007,
are included
Statistics Report
December 15, 2008

42. Statistics Report
December 15, 2008