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When the workday is hectic and you are multitasking and feeling busy.pdf
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When the workday is hectic and you are multitasking and feeling busy, it is easy to go on autopilot when working on tasks that seem effortless to you. This is sometimes the reason why pharmacy staff answer a patients questions using medical jargon and terms the patient may not understand. Why is it important to always use common terms when speaking with a patient? What might happen if a patient leaves without understanding what you told them?.
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When the workday is hectic and you are multitasking and feeling busy.pdf
- When the workday is hectic and you are multitasking and feeling busy, it is easy to go on autopilot when working on tasks that seem effortless to you. This is sometimes the reason why pharmacy staff answer a patients questions using medical jargon and terms the patient may not understand. Why is it important to always use common terms when speaking with a patient? What might happen if a patient leaves without understanding what you told them?
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