2. PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
I’M AMY KOESTER
▸ Youth & Family Program Supervisor
at Skokie (IL) Public Library
▸ Formerly a branch children’s
librarian in MO
▸ On the board for the Association
for Library Service to Children
▸ Co-founder & original Joint Chief
of the Storytime Underground
3. ON OUR AGENDA FOR THE NEXT HOUR…
▸ Strategies for planning programs
▸ Strategies for evaluating programs
▸ Strategies for reporting what you do & learn
▸ Time for questions
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
4. THE PROGRAM COORDINATOR’S CYCLE
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
6. PLANNING PROGRAMS
▸ Planning = goals + resources
▸ Goals: strategic plan,
mission, community needs
▸ Resources: staff, money,
time, space
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
7. PLANNING PROGRAMS
Step 1: What do you offer?
Conduct a program audit
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
8. PLANNING PROGRAMS
Step 2: What are you missing?
Conduct a gaps analysis
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
9. PLANNING PROGRAMS
Step 3: What are your intentions?
Create programming
benchmarks
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
11. EVALUATING PROGRAMS
▸ Lenses for Evaluation:
▸ Standalone vs. series
▸ Longitudinal analysis
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
12. EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
13. EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
14. EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
15. EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
16. EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
17. EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
18. A FEW WORDS ON OUTCOMES & SURVEYS
▸ Outcome = Change in attitude,
behavior, condition,
knowledge, or skills
▸ Survey with great purpose
▸ Project Outcome from PLA
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT