Anco van Geffen

Amsterdam Area, Netherlands Netherlands

Director CustomerScope | Building bridges to improve businesses | Available for Interim Management

Hospitality / Leisure

Summary: [Voor een Nederlandse samenvatting klik rechtsboven] In the last 25 years, I’ve been (re)positioning large organizations in result orientation, customer centricity, marketing orientation and customer value optimization. To do so everyone in the company needs to be involved and more importantly, know what he/she can add to it. Time after time this method has led to customer satisfaction, job satisfaction, employees with pride for the brand they work for and growth. Expertise: Hospitality | Customer engagement | Organization development (i.e. turnarounds, integrations of acquisitions, culture changes and concept launches) | Marketing management | Digital marketing solutions such...